Consumer Safety Complaints

Incident date: Jul 27, 2025

Air suspension failed while driving on interstate and nearly caused total loss of control of the vehicle. Truck violently bounces due to failure in air suspension system.

Incident date: Aug 20, 2025

The car started making a very annoying squeak from the left rear when going over bumps or entering and exiting the car. I took it to my local mechanic to investigate the problem. He discovered the rear suspension sub-frame was rusted out where it attaches to the car body. I was advised that the car was unsafe and should not be driven. I am awaiting more information from my mechanic about the repai... Read more

Incident date: Aug 21, 2025

The dri er side leaf spring broke at the fro t bushing attachment. The bushing is completely rusted and cracked.

Incident date: Jan 1, 2023

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 60 MPH over a bump in the roadway, the front-end of the vehicle started shaking violently. The contact stated that after slowing down to 20 MPH, the shaking ceased. The failure had occurred on three separate occasions. There were no warning lights illuminated. The contact related the failure to the death wobble. The manuf... Read more

Incident date: Nov 23, 2023

In November 2023, my lifters collapsed and I had multiple bent pushrods on my vehicle due to the active fuel management system, leading me to become stalled in my vehicle on the middle of the road with no way of getting off the roadway safely. I have had multiple issues with this vehicle, and know many other who have as well. I had been compliant with all routine and preventative maintenance to th... Read more

Incident date: Aug 20, 2025

Front suspension has lost lower lateral link and bolt. There was a recall on this back in 2023 for our year and model but our car was no selected. Clearly it should have been as the suspension has failed. Please see invoice from Tesla attached. This should be taken care of by Tesla as it is a known issue.

Incident date: Aug 6, 2025

The contact owns a 2002 Hyundai Sonata. The contact stated that while his girlfriend was driving at a slow speed, the sub frame snapped and fractured the axle. The vehicle was towed to an independent mechanic, and the contact was made aware of NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was towed to the local dealer, who confirmed that the part had been discontinued. The vehicle was... Read more

Incident date: Aug 14, 2025

Turning a corner my left axle broke and I only have 3100 miles on this vehicle. Still is not fixed because of warranty issues. When I do get it back I don’t know how I’m suppose to feel safe driving it. Upon checking on YouTube and Internet I see there is a problem with this happing to others. Thank you for your time.

Incident date: Apr 25, 2024

The shocks have failed and are noticably loud and will drop out hard whenever there is any bump which while turning could cause serious safety issues. This has been a common issue from what I have seen.

Incident date: Jul 6, 2025

Car is making loud clunking noise when going over speed bumps or turning wheel when backing up. Dealer recommended replacing struts. I see they have a service campaign but my car is out of warranty barely (40,000 miles) and they will not replace. This is a manufacturer problem and should have a recall.

Incident date: Aug 13, 2025

Vehicle Information: 2014 Tesla Model S VIN: [XXX] Incident Date: [XXX] Component Affected: Suspension / Air Suspension / Ride Height Control Problem Description: On [XXX], while driving, my 2014 Tesla Model S suddenly raised itself to and/or beyond maximum ride height without any driver input. Immediately afterward, the front driver-side suspension collapsed completely, leaving the vehicle u... Read more

Incident date: Aug 20, 2025

Suspension and steering issues purchased many new tires throughout the yrs to find out it had suspension issues. There are 4 recalls listed on my insurance policy that describes exactly what's been wrong with my car since purchased. When calling nissan and checking your data base my vin # has never had any recalls for these issues but is obvious this make and model has been affected as well. Pleas... Read more

Incident date: Aug 19, 2025

My vehicle has a death wobble when you hit seams in the roadway.

Incident date: Aug 15, 2025

My car has a recall NHTSA #25V025 for the rear shock absorber external reservoir corrosion since1/21/2025. A few weeks ago the recall status shows remedy available so I brought it in to a Ford Dealership on 8/15/2025. The tech inspected the car and both absorbers showed signs of oil leaking and they need to be replaced. The pictures also showed the reservoirs are close to be separated from the veh... Read more

Incident date: Aug 19, 2025

I have a 2024 Palisade, and any small bump, pothole, or lane bump causes my steering wheel to shake uncontrollably. If I go over a speed bump or come down an incline, the brakes make a rumbling sound, and if I try to brake, the brakes stutter and just shake. I’ve almost hit a car in front of me a few times because it didn’t want to stop. This is a very expensive SUV to be having these issues,... Read more

Incident date: Aug 19, 2025

The contact owns a 2011 Mazda Mazda6. The contact stated that while her mother was driving at slow speeds in a parking area, there was an abnormally loud metallic sound coming from underneath the vehicle, and moments later, the vehicle became extremely difficult to maneuver. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the rear crossmember had detach... Read more

Incident date: Aug 6, 2025

The Suspension system failed. I saw an car icon with two arrows on each side pointing down in orange color, indicating a problem with the Suspension, and then it felt like the car went down like a low-rider would. It was at night, my wife was driving and it was very scary since we didn't know what had just happened. We drove it about four miles back home and we felt every bump on the road and the ... Read more

Incident date: May 18, 2025

Shortly after purchasing the vehicle at the local Carson City,NV CHEVROLET dealer on 5/18/2025 my passenger started to hear a muffled “thumping noise” from the right front foot well? I am a disabled veteran USAF pilot with hearing loss and did not immediately hear it. The car had 29,129 miles on it when purchased and was a “certified vehicle” with some remaining original warranty as well a... Read more

Incident date: Jul 23, 2025

The contact owns a 2015 Honda Accord. The contact stated that while driving at various speeds, there was an abnormal trembling sensation experienced, accompanied by a clunking sound coming from underneath the front driver’s side of the vehicle, with the TPMS warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the front pass... Read more

Incident date: Jul 8, 2025

The contact owns a 2016 Honda Accord. The contact stated that while driving at 40 MPH, the air bag warning light turned on and off. Additionally, the brakes were squeaking while driving, and the radio and speakers were producing an abnormal static sound when turned on or off. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repair... Read more

Incident date: Aug 1, 2025

Rear driver side trailing arm separating from body non repairable. Needs professional inspection. Northern state purchased Michigan driven in salt conditioned roadways. Canadian recall for same issue. Recall Details Transport Canada Recall Number2021-024 Recall Date2021-01-26 Last Updated2023-07-07 Notification TypeSafety TC SystemStructure Issued byHONDA Manufacturer Recall NumberHO65 Unit... Read more

Incident date: Aug 8, 2025

2015 Audi Q5 Quattro (all wheel drive). During recent inspection the vehicle was found to have extreme corrosion, cracking, and structural failure of the rear subframe and subframe crossmember. The rear steel subframe is manufactured as an assembly. The rear subframe assembly supports all of the rear suspension components and rear drivetrain and drivetrain components. My vehicle is always garaged ... Read more

Incident date: Aug 14, 2025

1. On August 14th, 2025, Rear Air Ride Suspension failed. Received a “ Service Air Suspension Immediately” warning light right before the air suspension failed and lost control of the rear suspension. Yes it’s available for inspection. 2. The rear shocks lost air and the vehicle started to drive erratically and bouncing up and down. Could not keep control of the steering due to this. 3. It... Read more

Incident date: Sep 4, 2024

Suspension fault message would keep popping up.

Incident date: Aug 18, 2025

The contact owns a 2021 Grand Design Momentum. The contact stated that while the trailer was parked, the contact became aware that the axle on the trailer had become inoperable. The contact stated that the axle springs had detached, and the I-beam frame of the trailer was bent. The trailer was taken to an independent mechanic, where it was diagnosed and determined that the axle springs and the fra... Read more

Incident date: Aug 5, 2025

Heard loud clunk from passenger rear of vehicle, then started hearing binding clunk noise from rear when going over bumps or turning at certain points. Inspection of rear suspension area on rear passenger side revealed a sub-frame that had rusted to the point a suspension part had broken from the frame and was sitting in a hole in the sub frame instead. Surrounding areas of undercarriage not rust... Read more

Incident date: May 30, 2025

Vehicle Shipped in Unsafe Driving Condition I purchased this vehicle from Cars2us with a clear understanding that the vehicle was in good working order. I paid $500 for shipping along with $3,000 cash down. I purchased it from out of state so I had to have the vehicle shipped to my work site. When I received the vehicle off the trailer, it was borderline underivable due to the rack and pinion and... Read more

Incident date: Aug 11, 2025

Ride quality is so bad and uncomfortable i am struggling to drive it straight and makes me so tired been in service 3 times for this issue and everyone says they can replicate the issue. Even bought brand new tires and doing the same

Incident date: Aug 14, 2025

I got this car a Hyundai sonata 2004 about 2 to 3 years ago. At first I didn't notice the problem until a couple months into me having the car I was on the freeway and it suddenly felt like I was out of control of my car and the back end was like swerving like I was pulling a trailer. And ever since then it's gotten worse now my front right tire goes flat randomly. A friend mechanic of mine looked... Read more

Incident date: Jun 12, 2024

While accelerating and decelerating, there is a low popping noise that comes from under the floor of the car. It sounds like metal reacting to a change in temperature when it pops, like if you pour hot water into a metal sink. This has been a consistent issue for over a year, and despite the dealerships attempts to fix the issue by replacing the sway bar and tightening the suspension and upper and... Read more

Incident date: Jul 6, 2025

January 10, 2025, at low city speed, I struck a small pothole. The entire car felt like it had been in an accident—a violent jolt—followed by immediate vibration and a pull. Inspection showed one OEM 18" rim was bent. I contacted Mazda after diagnosing and was offered a slight discount on the replacement rim, not a warranty repair or full diagnosis. I have the bent rim in my possession. Jul... Read more

Incident date: Aug 13, 2025

Rear shock failure for the second time. This time in under 9 months. Front crash detection constantly goes off in cold snowy weather or rain. engine issue is frequent popping sound in exhaust and causing dirty oxygen sensors

Incident date: Jul 29, 2025

My car suddenly displayed a drivetrain malfunction error, and I cannot identify the reason because the car was driving normally in a residential area.

Incident date: Aug 16, 2025

Subject: Safety Complaint – 2022 Jeep Grand Wagoneer – Multiple Safety-Critical Failures and Warranty Concerns. I am the owner of a 2022 Jeep Grand Wagoneer (purchase price $114,000 USD), well maintained and currently with 41,000 miles. Despite careful use, it has developed multiple recurring electrical and mechanical failures that present serious safety risks: •Parking and side sensors fai... Read more

Incident date: May 15, 2024

My rear shocks have been corroding on the external resevior attached to the lower shock body and is rusting really bad in the exact place where the manufacturer of this vehicle says that it's breaking down ( rusting ) at. I called the dealership and the service department and they REALLY gave me the impression that they really don't want to repair my vehicle and is why I'm filling this report wit... Read more

Incident date: Aug 13, 2025

Michelin Pilot Sport 4S T2 295/30R/21 102Y. These tires are engineered by Michelin specifically for a Tesla Model S 2022+ hence the T2 mark. These are a second generation as the previous ones were a T1. Everything is supposed to be factored in by Michelin to cater to the vehicles specifications and needs. I bought a set of 4 of these mentioned tires brand new from Discount Tire. In less 10000 mi... Read more

Incident date: Aug 13, 2025

Michelin Pilot Sport 4S T2 295/30R/21 102Y. These tires are engineered by Michelin specifically for a Tesla Model S 2022+ hence the T2 mark. These are a second generation as the previous ones were a T1. Everything is supposed to be factored in by Michelin to cater to the vehicles specifications and needs. I bought a set of 4 of these mentioned tires brand new from Discount Tire. In less 10000 mi... Read more

Incident date: Nov 13, 2024

Unknown - vehicle is jist malfunctioning

Incident date: Aug 15, 2025

Braking on a low speeds when the road changes from smooth to slightly rough or bumpy the car acts as if ABS is kicking on. The stuttering brakes can be felt on the brake pedal and the steering shakes vigorously.

Incident date: Aug 15, 2023

The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, the rear-end of the vehicle was making an abnormally loud sound. The vehicle was taken to an independent mechanic, where it was determined that the rear-end had failed and needed to be replaced. The dealer was contacted and informed the contact the vehicle was not covered under a related recall or under an... Read more

Incident date: Aug 13, 2025

The contact owns a 2022 GMC Acadia. The contact stated while driving 5 MPH, there was an abnormal clunking sound coming from the rear of the vehicle. There was a squeaking and squealing sound coming from the rear of the vehicle. There were no warning lights illuminated. The local dealer was contacted, and an appointment was scheduled. The vehicle was not yet diagnosed or repaired. The manufacturer... Read more

Incident date: Aug 1, 2025

To Whom It May Concern, I am submitting this letter to formally report a safety-related defect involving my leased Infiniti vehicle, serviced at Edison Infiniti in New Jersey on August 1, 2025. Despite reporting excessive tire wear and a persistent pull to the right, the dealership concluded that the alignment was within factory specifications and attributed the damage solely to a lack of tire rot... Read more

Incident date: Aug 14, 2025

Wear of Strut Bearing causing crunching sounds at low speed braking and turning. Dealer reports this is due to dirt and debris getting up there. Vehicle has 34,000 miles (out of warranty due to time) and has had only light use off-road on dirt roads (2 camping trips). Not repairing can cause further damage and failure of suspension components. Vehicle marketed as off-road capable but components no... Read more

Incident date: Aug 5, 2025

rear drive train unit Which is a known problem

Incident date: Aug 14, 2025

A safety-related part, the rear coil spring (PN 52441-THR-A01 / 52441-THR-A11), is not available through Honda’s parts network. Without this part, my vehicle’s safe operation is compromised.

Incident date: Dec 23, 2023

The contact owned a 2023 Jeep Grand Cherokee. The contact stated that while driving at slow speeds in the driveway, there was an abnormal metallic sound coming from underneath the vehicle. After a visual inspection, the contact became aware that an unknown part had detached. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the rear coil spring. ... Read more

Incident date: Oct 14, 2024

Suspension "clunking noise" when going slowly over bumps. Oct. 14, 2024 32,688 miles. BMW dealer replaced left front Tension Strut due to Balljoint failure/defect @ owner expense. Tire wear indicated excessive "play" in joint for some time. I had complained to BMW dealer since the car was new that it did not track straight. Car was previously aligned several times by BMW dealer but defective bal... Read more

Incident date: May 12, 2025

Premature tire wear. Inside edges of rear tires wore out in 10k miles

Incident date: Jan 1, 2024

The contact owns a 2022 Ford Maverick. The contact stated while driving approximately 50-70 MPH, the vehicle shook violently while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the front CV axles were replaced under warranty. However, three months after the CV axle repair, the failure recurred. The vehicle was taken back to the deal... Read more

Incident date: Jul 8, 2025

During a recent inspection, the Tesla service center (at Los Gatos) informed me that my Model X is missing a suspension bolt, and they stated they do not now why and how it's missing. It is a serious safety hazard, as it may affect handling, stability, and safety. They asked me to get it fixed before driving it. They told me that it's not covered by warranty or insurance, but couldn't explain why... Read more