Consumer Safety Complaints

Incident date: Aug 18, 2025

V06 Recall was attempted, but welding could not be done correctly - was told that was the "best they could do" truck continued to steer poorly (constantly have to hold the steering wheel to one side or the truck will veer out of the lane) bc steer ahead wrong, and to wear outer edge of the tires to an unsafe level in less than half the normal mileage. Now Dodge dealership/Stellantis claims the dra... Read more

Incident date: Sep 6, 2025

The salespeople are very unprofessional and don’t take the wellbeing and safety of their customers or the surrounding public seriously. My husband and I went to Stark to test drive a couple of their cars. The first car that we test drove the Honda Civic should have been properly repaired first before ever being placed on the lot. To even get the parking brake lowered, my husband had to disassemb... Read more

Incident date: Aug 17, 2025

The front passenger side upper control arm is squeaking and causing vehicle to drift to right, vehicle only has like 60k miles and the upper control arms have been replaced by Tesla before

Incident date: Jan 15, 2025

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Incident date: Oct 9, 2024

The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The ve... Read more

Incident date: Sep 5, 2025

A recall was issued for similar vehicles (X1) but ended with the 2018 model year (Recall 24V-608). This issue continues to be present in the 2019 model year. The thermostats in subsequent year models continue to leak, presenting a hazard. An engine warning lamp triggered an inspection at BMW Honolulu which identified the thermostat leak issue requiring “immediate attention.” In addition, BMW e... Read more

Incident date: May 23, 2025

Without warning, the vehicle's power steering stopped working in an intersection while turning. The hazard lights came on automatically and I used my full body strength to steer the car out of the intersection. Inspection showed a computer module failure within the steering rack. Because the computer module is built into the steering rack, the whole steering rack needed to be replaced. This was a ... Read more

Incident date: Jul 26, 2025

The vehicle experienced serious drive control failures on three separate dates: September 21, 2024; October 2, 2024; and July 26, 2025. On each occasion, acceleration was either severely delayed or completely unresponsive, and the vehicle rolled backward when attempting to move forward on an incline. The following warnings appeared on the dashboard: “Stability Control Disabled,” ESC (Electron... Read more

Incident date: Aug 22, 2025

When going over Speed bumps, or experiencing a change in approach angle, primarily at speeds between 15 and 25 MPH, the Solterra's Left Front Suspension makes a click. it's not a knock or a thunk, it's a click. I went to the dealer, let them know the situation. They were unable to recreate the noise. Paperwork included.

Incident date: Sep 8, 2025

The contact owns a 2023 Volkswagen ID.4. The contact was informed that the vehicle was included in the NHTSA Campaign Numbers: 25V434000 (SERVICE BRAKES, SUSPENSION), 24V651000 (STRUCTURE), 25V120000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC), and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM). After contacting the local dealer and the manufacturer, the contact was informed that part... Read more

Incident date: Feb 8, 2025

They extended to far have to pull back manually Suspension creeks and sometimes lowers by itself , Radio screen is completely black cannot access any features.

Incident date: Sep 5, 2025

Leased vehicle in 2023 after a few months rear suspension was giving problems after a year of ignoring claims they saw the rear bushings were out. They changed it and after a few months again the problem came back more permanent. They admitted the part was faulty. Change the suspension and now it sounds like a space ship when breaking. Went in for 30k maintenance and now the ac vents sound like a ... Read more

Incident date: Sep 4, 2025

Front suspension has completely bottomed out while the back is all the way raised making the truck sit awkwardly and drive extremely unstable and very roughly. You feel every bump on the road and hitting any kind of hole/bump will cause the truck to jerk. I definitely feel less safe driving this truck. Problem was identified by dealership and been an issue since I have owned it for 2+ years. Wa... Read more

Incident date: Sep 3, 2025

The vehicle stalls while driving at any speed. It has left me on the highway or the middle of an intersection with myself & my kids in danger. The check engine light comes on before the vehicle shuts off completely & loses power & steering. The traction control & stability warning also come on. The vehicle has rolled backwards while in park numerous times so I have to use the parking brake on a re... Read more

Incident date: Sep 1, 2025

Rear passenger spring coil broke at around 82000 miles (8 years 9 months old) on the vehicle.

Incident date: Jul 28, 2025

While driving at approximately 10 mph I attempted to make a left hand turn. Something popped in my front end causing my vehicle to immediately pull to the left and into a landscaping rock. The incident caused the entire wheel and left front side to completely break. Air bags did not deploy

Crash

Incident date: Sep 5, 2025

The 2 bolts on the lower lateral control arm on the front driver side fell off as I was driving. This caused the front wheel to collapse into the wheel well. Two large bolts were on the ground. Car had to be lifted onto tow truck . The car is out of warranty but this is a manufacture defect for the bolts to just fall off. If I had been on the freeway, there would have been a major collision. Lucki... Read more

Incident date: May 30, 2025

While on a trip from South Texas to Northeast Texas on the interstate highway system we hit a moderate bump and the front wheels and steering wheel experienced a very violent vibration. The vibration would not stop until I slowed from 75 mph to approximately 35 mph. This happened to me twice in my Jeep JL Wrangler which I reported under complaint number 11685327. Since the three incidents I have ... Read more

Incident date: Aug 22, 2025

Rear coil spring broke under normal driving conditions. This vin # was not part of the original recall. And dealer refuses to help. This is an obvious issue that is the same as the original recall and this vin should be added and covered.

Incident date: Apr 11, 2025

While on a trip from Texas to Arizona on the interstate highway system I was passing a semi-truck and my front wheels and steering wheel experienced a very violent vibration. The vibration would not stop until I slowed from 75 mph to approximately 35 mph. VERY dangerous at that speed, while passing, and moderate traffic. This happened to me again in South Texas where I live on a state highway w... Read more

Incident date: Jan 2, 2025

Rusted rear strut mount causing a rear wheel "thump" Heard on mild to severe road ruts. Repair shop reported possible "control arm support" rust.

Incident date: May 5, 2025

The contact owns a 2021 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, and the contact heard an abnormal knocking sound. The contact stated that the knocking sound was getting louder and louder. The contact stated that the failure occurred while turning. The contact stated that an unknown warning light was illuminated and independently turned off. In addition, th... Read more

Incident date: Apr 1, 2025

The front control arms, their bushings and ball joints are failing. My car only has 125k miles on it, but it drifts and bounces around as if there is no struts at all. It is very scary to drive, it feels like something terrible is about to happen like a wheel snapping off and causing accident. I took it to several mechanics. They say it will cost $1,700k to replace ONE control arm! $3,400k for bot... Read more

Incident date: Jun 26, 2025

The contact owns a 2023 Tesla Model Y. The contact stated while driving 2 MPH, in a parking lot, the message for an alignment was displayed for several seconds before the front driver’s side wheel separated from the vehicle. The vehicle was towed to the dealer. The tow truck driver had difficulties placing the vehicle on the tow truck. Upon inspection, the contact found two loosened bolts had de... Read more

Incident date: Jan 1, 2024

The contact owns a 2003 Hyundai Sonata. The contact stated that upon taking the vehicle to an independent mechanic, the mechanic discovered severe corrosion on the suspension. Upon investigation, the contact discovered NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was taken to a dealer, and the contact was informed that due to the severe corrosion, the recall repair could not be perfo... Read more

Incident date: Jul 8, 2025

See attached document for complaint.

Incident date: Sep 1, 2025

Rear shocks failed prematurely

Incident date: Mar 24, 2025

Aggressive premature tire wear on the inner section of the tire tread on a 2022 Jeep Compass (purchased December 2022). Mostly on the front tires, similar slight evidence on rear tires. Alignment was investigated in March 2025 by commercial repair service center (not dealership). Alignment is within factory specifications. Service manager only recommended replacing the front two tires, as there wa... Read more

Incident date: Aug 15, 2025

I purchased a car from Middletown Nissan on May 24, 2025. The car was assured to have all these different safety checks so far it had to have the power steering pump replaced twice the power steering lines replaced all new control arms a new bearing brand new back brakes which include rotors and pads, and four new tires When the tires were put on they found that the car had significant damage in t... Read more

Incident date: Aug 18, 2025

I took my 2014 Dodge Ram 2500 (VIN: [XXX] ) to Glendora Chrysler Dodge Jeep Ram on Lone Hill Ave. for Recall R46. The dealership kept my truck most of the day but did not perform the recall. Instead, they told me something untrue—that my upgraded suspension made the repair impossible—without ever attempting the repair. They then tried to pressure me into signing a waiver of liability stating t... Read more

Incident date: Aug 10, 2025

The contact owns a 2017 Tesla Model X. The contact stated that while driving at an undisclosed speed, the messages “Air Suspension Unable to Raise” and “Functionality May Be Restored on Next Drive” were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000... Read more

Incident date: Jul 23, 2025

We purchased the above referenced vehicle new back in 2022 and have received numerous recalls since 2023. Many of these recalls have no remedy or remedies not yet available. Thankfully, most of these recalls are not urgent and do not pose much of a problem. However, the most recent recall 25S75/25V455 poses a threat due to loss of fuel pressure and recently our vehicle has shown signs of malfuncti... Read more

Incident date: Sep 4, 2025

Exhaust and catalytic converters keep breaking off causing loud noise and check engine light to stay on

Incident date: Sep 3, 2025

I purchased a 2018 Nissan Kicks with under 6k miles from Atlanta Luxury Motors (ALM Marietta) on April 29, 2022. The dealer failed to disclose the car was a Canadian import, which voided the manufacturer’s warranty and left me responsible for unsafe defects. At under 30,000 miles, the suspension (struts) failed and had to be replaced, and by 60,000 miles the CVT transmission began showing fault ... Read more

Incident date: Mar 18, 2025

I purchased a 2010 Buick Enclave from a dealer who did not disclose any major issues with the vehicle. After purchase, I began experiencing significant problems while driving, including difficulty shifting, loss of power, and unstable handling. Concerned for my safety, I took the Buick to a mechanic for inspection. The mechanic verified that: •The wrong transmission had been installed in the ve... Read more

Incident date: Dec 31, 2024

Truck does not want to stay in the road. It hops to the right with the steering not being turned. Cannot tell when it is going to do it.

Incident date: Sep 3, 2025

I went to get my car aligned and new tires as i noticed the rear tire was completely bald on the inside rear. I was advised by the tire shop that they cannot adjust the rear camber. So i took it to the dealership and they advised me that itis not adjustable and they would need to do another alignment and place shims to get the adjustment right. This was a brand new car when i got it. Always up to... Read more

Incident date: Aug 29, 2025

Bumps in the road caused steering wheel to shake violently (Death Wobble) until truck was stopped in the middle of a 4-lane expressway. Truck is now at the dealer for inspection of frontend steering components. If there was heavier traffic, there would have been an accident. no warning signs present, only bumps in the road which the truck was not able to dampen or control.

Incident date: Jul 7, 2025

Clunking/Rattling noise coming from passenger rear of vehicle when hitting bumps and rear of vehicle swaying/swerving. Can hear noise while shaking the car side to side while parked. Only 35000 miles. Rear suspension of vehicle seems soft. Took to the dealer rear was misaligned didn't find any other problems. Continue to have the problem swaying/swerving is still there but not as bad. This c... Read more

Incident date: Jun 25, 2023

The front suspension has been broken since I purchased the vehicle with 50,000 miles on it. This has always been a safety concern for this vehicle yet I see no recalls for it. This puts my safety at risk as there is a metal clunking sound when turning the wheel and the tire rod can break from the faulty parts used for the vehicle. The vehicle’s front suspension was checked by a car repair compan... Read more

Incident date: Aug 28, 2025

The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need replacement if the entire assembly. There is nothing to support the coil in the lower control arm from fully disconnecting

Incident date: Sep 2, 2025

The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

Incident date: Oct 3, 2024

- Steering and suspension were affected. The car is available for inspection upon request. - My safety and the safety of others were affected by the fact that the car was shaking rather intensely while driving at highway speeds. I was worried a steering failure could occur. - My licensed mechanic diagnosed the problem as a right front lower control arm assembly problem with torn bushing. (Please s... Read more

Incident date: Aug 18, 2025

Was in a car Collison not wherein setbelt and airbags did not deploy or come out at all

Crash 2 injured

Incident date: Aug 25, 2025

My 2018 Harley Softail was repaired .The rear shock adjuster bolt was broken 11/1/2018 at 1500 mile this was before the recalls.Then it was repaired again with the recall 2/6/24 it was broken again.My bike was then repaired again on 7/29/25 for the recall .It was broken at the time again. On 8/25/25 I was riding home I felt a large bang to the rear and thought I had been hit.I was going slow I was... Read more

Incident date: Feb 12, 2024

So i’ve been dealing with a clunk sound & suspension ride issue, they have change 3 sway bars & links & back shocks etc.

Incident date: Aug 30, 2025

DEATH WOBBLE FRONT SHOCKS, STEERING DAMPNER AND NEW MICHELIN TIRES HAVE BEEN INSTALLED VEHICLE WILL SHAKE VIOLENTLY AND HAVE TO BRING SPEED DOWN TO GET BACK UNDER CONTROL.

Incident date: Jan 8, 2025

I been having issues with my car stalling out and not wanting to start I got the spark plugs replaced by a mechanic and then my car starts over heating I have my car looked at by a mechanic again and I’m told the engine is corrupt by oil and the fuel pump is bad my car can be inspected for this issue as it is having a lot more issues due to the Nissan recalls but my vin doesn’t cover it

Incident date: Aug 17, 2025

I own a 2023 Jeep Grand Cherokee. On August 18, 2025, the rear suspension coil detached and fell off in my driveway. I had the vehicle repaired at an authorized Jeep dealership. However, on **August 31, 2025 — just 13 days later — the exact same coil spring detached again, this time while I was driving at freeway speeds.This is a severe safety hazard that could have caused a catastrophic accid... Read more

Incident date: Jun 2, 2025

1. When I go over bumps, the car behaves as if it's about to lose control. It porpoises and at one point it feels like you're about to lose control of the vehicle. 2. We have taken the vehicle to the dealer 3+ times now for the same issue. They claim that it's a glitch in the suspension but there is no know fix. At 55+MPH the vehicle starts vibrating and is completely different than issue number ... Read more