Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 48,099 complaints — component: SUSPENSION

FORD FUSION (2014) — SUSPENSION Sep 19, 2025
Incident date: Sep 17, 2025
Was driving at about 45mph on [XXX] on [XXX] and there was a lower control arm failure on the front passenger side of vehicle. Caused the vehicle to be inoperable. I was able to have someone pull me out of the way to not impeded traffic with the car in neutral but was unable to do much with it. It was late at night so I was unable to really access the damage. My wife had our insurance tow the... Read more
TESLA MODEL 3 (2018) — SUSPENSION Sep 18, 2025
Incident date: Mar 18, 2025
The first time the lower Lateral Links on the front right side just broke and luckily it didn't happen on the highway with passengers Right now I hear the same noises again coming from the driver's left side from the lower Lateral Links I am afraid that it will happen again and that’s really scary I drove many cars before and never felt so unsecured I don't understand how such a safety... Read more
HONDA PILOT (2008) — SUSPENSION Sep 18, 2025
Incident date: Sep 10, 2025
Rear Subframe Body Mount Rust
FORD EXPEDITION (2021) — SUSPENSION Sep 18, 2025
Incident date: Jun 20, 2025
See attached document for complaint.
SUBARU LEGACY (2012) — SUSPENSION Sep 18, 2025
Incident date: Sep 13, 2025
Vehicle: 2012 Subaru Legacy VIN: [XXX] Owner Location: Syracuse, NY (salt-belt state) Dealer: Romano Subaru (Syracuse, NY) Dealer Findings / Estimate: “Urgent Work — Subframe with sway links — $3,119.89” (front subframe replacement required), plus alignment and related items; total estimate $4,394.75. Summary of Safety Defect: The front subframe has corrosion holes near structural/mounti... Read more
CHRYSLER 300 (2015) — SUSPENSION Sep 18, 2025
Incident date: Sep 8, 2025
Possibly a failing axle shaft. Which after researching it is a common problem in this make & model.
HYUNDAI SONATA (2017) — SUSPENSION Sep 18, 2025
Incident date: Sep 17, 2025
To whom it may concern, I have own my vehicle since Jan 2018, which was purchased from the dealership's owner w/less than 10k miles. Maintenance has been performed iaw Hyundai's recommended schedule. However, yesterday, I was informed that my vehicle needed a new engine and other replacements totaling $13,934.89. This is OUTRAGEOUS. How can a well kept vehicle w/106445 miles, need such replacement... Read more
KIA TELLURIDE (2021) — SUSPENSION Sep 18, 2025
Incident date: May 1, 2025
The rear frame of my 2021 Kia Telluride has a broken weld. This is a structural failure that compromises the safety and integrity of the vehicle. The Kia dealership mechanic who inspected it confirmed the weld was defective and also stated they have heard other Tellurides with the same issue. A broken frame weld poses a serious risk to vehicle occupants in the event of a crash and may affect handl... Read more
HARLEY-DAVIDSON FXLRST (2023) — SUSPENSION Sep 18, 2025
Incident date: Jul 17, 2025
See attached document for complaint.
HONDA ELEMENT (2008) — SUSPENSION Sep 17, 2025
Incident date: Sep 16, 2025
The contact owns a 2008 Honda Element. The contact stated that while reversing out of a parking spot, the driver’s side rear trailing arm fractured. There were no warning lights illuminated. Upon researching the failure, the contact linked the failure to NHTSA Campaign Number: 08V349000 (Suspension). The vehicle was towed to the husband's place of employment. The contact called the local dealer,... Read more
CADILLAC ESCALADE (2019) — SUSPENSION Sep 17, 2025
Incident date: Jul 13, 2025
My wife and I purchased this vehicle in 2023 with 33,xxx miles on it and since we’ve had it, the vehicle has locked itself with the key fob inside 3 different times, we’re going on the third suspension replacement with normal driving that is ruining alignment and tires, we’ve had multiple issues with the computer system resetting itself and not acting appropriately, key fob not working, seat... Read more
1 injured
TOYOTA TUNDRA (2003) — SUSPENSION Sep 17, 2025
Incident date: May 24, 2025
I need to have rear shock replaced. They found that the bracket holder rusted thru . Shock was fine . The Rear frame corrosion and separation, spare tire frame corrosion is really bad. I have had this truck since 2004 . I absolutely love my truck. I am deeply saddened that all the care I took still didn’t prevent all this damage .
JEEP GRAND CHEROKEE (2017) — SUSPENSION Sep 17, 2025
Incident date: Sep 5, 2025
The PTU (transfer case) is not working. It started as more of a transmission issue. I would be driving at times and my transmission would not shift up. I had to manually shift my car to get it into gear. Now, it lead to knocking noises when I turn my steering wheel.
HONDA CR-V (2013) — SUSPENSION Sep 17, 2025
Incident date: Aug 22, 2025
Service Bulletin 16-012 was issued for 2013 CRV for the VTC actuator. This is obviously an issue that Honda is aware of but is refusing to fix. I’ve had to replace this part twice at the same interval of time. The first replacement was covered under my warranty however now that I am out of warranty this repair costs almost 3,000$. I contacted American Honda who refuses to provide good will even ... Read more
FORD ESCAPE (2015) — SUSPENSION Sep 17, 2025
Incident date: Apr 18, 2025
DRIVER'S SEAT STOP WORKING AND THE ENGINE LEAKS AND THE SUSPENSION WENT BAD AND TRANSMISSION STOPPED IN THE MIDDLE OF TRAFFIC ON FOULK ROAD IN WILMINGTON DELAWARE APRIL 18, 2025 AND WAS VERY SCARED AND NERVOUS..
HONDA FIT (2010) — SUSPENSION Sep 17, 2025
Incident date: Mar 4, 2025
On [XXX], I Down payment for the purchase of a 2010 Honda Fit, for $6,258.00 with 24 Ford of Easton, 703 Washington St., South Easton, MA 02375. License Motor Dealer , On [XXX], the TMPS dashboard light was on...Ford replaced them, but as presently ([XXX]) light is still on, they told me TMPS would go off after I drove car around. April 19, 2025, Last TMPS sensor was put on a 4th tire, I was... Read more
DODGE CALIBER (2007) — SUSPENSION Sep 16, 2025
Incident date: Sep 8, 2025
I was at a gas station and attempted to leave the lot and the cradle and/or attached parts broke into, rendering the car undrivable.
GRAND DESIGN SOLITUDE (2022) — SUSPENSION Sep 16, 2025
Incident date: Jul 26, 2025
The contact owns a 2022 Grand Design Solitude RV. The contact stated that while driving 65 MPH and hauling the RV, the rear passenger's side tire of the RV experienced a blowout. The contact was able to pull over to the side of the road. The contact replaced the tire with a regular-size spare tire; however, the rear passenger's side tire experienced a second blowout while driving on the same day. ... Read more
HONDA PASSPORT (2023) — SUSPENSION Sep 16, 2025
Incident date: Aug 25, 2025
When I'm driving my 2023 honda passport my steering wheel vibrates/shakes feels almost like the wheel is gonna come off. When I turn my steering wheel left or right driving or parked I hear a loud knock noise coming from under the front of my car. I have had multiple things checked and looked at and brand new tires and no matter what. When I get an alignment my car still pulls one way or another. ... Read more
NISSAN VERSA (2010) — SUSPENSION Sep 15, 2025
Incident date: Sep 15, 2025
There has been a popping and creaking noise when turning the wheel at low speeds to the left, the passenger side of the car has now dropped and the spring, struts and mounts have to be replaced. The same issue that these make and models were recalled for, yet the vin does not have any recalls.
SUBARU FORESTER (2017) — SUSPENSION Sep 15, 2025
Incident date: Sep 10, 2025
My [XXX] mother in law was told by Subaru White Plains NY her both her front control arms and both front sway bar links had to be replaced due to rust as they were not safe and would not pass the NY vehicle inspection. So I did a Google search and saw 2017 Subaru Foresters had rust issues in this area and had a recall. However it doesn't show up for this VIN. [XXX] ) Her car was built before 7/2... Read more
GMC TERRAIN (2012) — SUSPENSION Sep 15, 2025
Incident date: Sep 7, 2025
GMC Consumer Relations Subject: Structural Undercarriage Safety Defect – 2012 GMC Terrain SLE Vehicle Information: Year/Make/Model: 2012 GMC Terrain SLE VIN: [XXX] Mileage at Purchase: 148,305 Date of Purchase: [XXX] Location: Rochester, New York I am filing a complaint regarding a severe undercarriage safety defect in my 2012 GMC Terrain SLE. The rear undercarriage of this vehicle shows heav... Read more
MERCEDES-BENZ C300 (2015) — SUSPENSION Sep 15, 2025
Incident date: Sep 10, 2025
there is a recall for 2008-2015 Mercades Benz c-300 c/w204. this recall talks about the rear subframe rusting out early on this car. we have a 2015 c300 c/w205. this car is seeing the same early rust seen in the other c-300. the dealership is refusing to do right by the warranty because it is a c/w205 even thought this is a known problem for this year and type of car. I am making this because it s... Read more
UNKNOWN UNKNOWN (9999) — SUSPENSION Sep 15, 2025
Incident date: Sep 15, 2025
I have attempted to contact Nissan three separate times for this issue over a extended period of time. Nissan continually tells me that if my vehicle is not repairable , then they would simply keep it , and not allow me to leave with my vehicle , and that there would be no compensation or replacement . Before I was aware of a recall there was a attempt to repair the vehicle (not Nissan) as the st... Read more
JEEP COMMANDER (2006) — SUSPENSION Sep 15, 2025
Incident date: Sep 13, 2025
Power Train. The (TCM/PCM/TECM) Chrysler is recalling 24, 461 Jeep Commander vehicles equipped with 407 V8 engines. Th powertrain control module (PCM) was programmed with software that may allow the engine to stall under certain operating conditions. This could cause a crash without warning. ( My Jeep turns on, but it is not able to be moved, it is stalled indefinitely). I asked the dealer @Ro... Read more
TOYOTA RAV4 (2007) — SUSPENSION Sep 15, 2025
Incident date: Sep 9, 2025
The contact owns a 2007 Toyota Rav4. The contact stated that the vehicle could not be aligned. There were no warning lights illuminated. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Number: 16V596000 (Suspension). The vehicle was taken to a tire shop, and the contact was informed that the rear tie rods were welded, and an alignment was impossible. The ma... Read more
KIA SEDONA (2018) — SUSPENSION Sep 14, 2025
Incident date: Jul 9, 2025
There was a fire under my minivan as my husband was driving it, creating smoke and flames. He lost power to the van and had to coast to the right side of the highway where he came to a stop with the flames occurring. This is the family vehicle and I have small children. We had no warning lights or any indication that there would be a fire in my vehicle as the van had been running smoothly, and I... Read more
Fire
HONDA CR-V (2012) — SUSPENSION Sep 14, 2025
Incident date: Sep 8, 2025
TPMS warning light was on and then entire Dash lit up while steering was crooked on the column. Driving while incident occurred did not cause accident. disabled vehicle due to the same manufactured defects in the 2007 through 2011 Honda CRV models that have a recall on them my vehicle was manufactured August 2012 past cutoff date for the gen 3 model. Submitting this request for repair unable to d... Read more
TESLA MODEL X (2018) — SUSPENSION Sep 13, 2025
Incident date: Sep 13, 2025
Control arm squeaks. Only way Tesla fixes is to replace. Smoke fix is a 2$ grease application to ball joint but they charge 1500$. I have done it 2 times and now again happened.
JEEP GRAND CHEROKEE (2023) — SUSPENSION Sep 13, 2025
Incident date: Sep 13, 2025
I taken my vehicle to the dealership three times in less than one year, and my recall have not been fixed. An unexpected loss of propulsion can cause a vehicle crash without prior warning is what the recall is saying. this vehicle is not safe to drive, yet the dealership won't provide me another vehicle, nor buying it back. The recall number is 73C. My hybrid electrical system light comes on and m... Read more
NISSAN MURANO (2016) — SUSPENSION Sep 13, 2025
Incident date: Sep 12, 2025
Was told by coggin nissan that my front control arms are cracked and need to be replaced. Car only has 64k miles on it I bought it new. Found cracks when car was serviced. 9,12,2025
RAM 1500 (2014) — SUSPENSION Sep 12, 2025
Incident date: Nov 1, 2023
The air suspension system on the truck fails, it will not raise. I’ve replaced almost all the components of the air suspension system and it’s still not working. The system fails in any type of weather but often it does so more in winter. System has been reset multiple times. Compressor has been replaced twice, relay replaced, fuses replaced, lines have been checked, height sensors have been r... Read more
TESLA MODEL S (2015) — SUSPENSION Sep 12, 2025
Incident date: Sep 11, 2025
My 2015 tesla model with less than 55000 mi had the front suspension broke on [XXX] when i pull out of the driveway. I heard a hard noise from passenger front tire that is scraping on the fender liner.The car was not drivable and had to be towed to a tesla dealership in cherry hill NJ > Quoted bill is $1800 to replace. With the low mileage , I never expected the suspension to brake unless ther... Read more
TOYOTA PRIUS (2013) — SUSPENSION Sep 12, 2025
Incident date: Sep 4, 2025
The contact owns a 2013 Toyota Prius. The contact stated that while reversing, there was an abnormally loud sound coming from the vehicle. The contact exited the vehicle and performed an inspection of the vehicle. While inspecting the vehicle, the contact became aware that the passenger’s side rear wheel was touching the frame of the wheel well. Additionally, the wheel was leaning inward. The de... Read more
GMC SIERRA 2500 (2011) — SUSPENSION Sep 11, 2025
Incident date: Sep 11, 2025
Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and continues to be tampered with
RIVIAN R1T (2025) — SUSPENSION Sep 11, 2025
Incident date: Jul 19, 2025
I leased my Rivian on June 28th. Around July 21st, the vehicle started to drift to the left. On August 19th, my vehicle started to develop bump steer over uneven road surfaces. I brought my vehicle in for service on August 20th. From August 20th to now, my vehicle has had 3 alignments performed, none of them have been maintained spec. Attached are screenshots/pictures of the alignments. Betwee... Read more
TESLA MODEL Y (2026) — SUSPENSION Sep 11, 2025
Incident date: Jun 20, 2025
The contact owns a 2026 Tesla Model Y. The contact stated while driving and exceeding 70 MPH, the vehicle drifted to the right. The contact stated that the vehicle was vibrating abnormally. The vehicle was taken to the local dealer who was unable to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 1... Read more
FORD EDGE (2017) — SUSPENSION Sep 11, 2025
Incident date: Aug 2, 2023
I bought this car used from Honda Dealership. It had 84,000 mileage on it and since then. The headlights are so dim and I can’t see you have to drive with high beam on every time I go at night I’ve changed almost we like 56 different types light bulb, but still nothing still worst. If I used one for the manufacturer one it’s nothing it’s literally dark outside. I can’t see nothing and an... Read more
Crash
FORD EDGE (2021) — SUSPENSION Sep 11, 2025
Incident date: Sep 11, 2025
Vehicle is jolting/jerking when switching gears, stalls out. When put into park mode it starts to reverse and says brake is on and does not release from brake resulting in not being able to turn vehicle off.
HONDA CIVIC (2023) — SUSPENSION Sep 11, 2025
Incident date: Apr 16, 2025
when driving the steering gets stuck and have to abruptly jerk the steering wheel to get it unstuck, this is related to Recall Number23V-704 and Honda is refusing to replace the steering rack and pinnion as resomended by my local honda dealer.
HYUNDAI SANTA FE (2025) — SUSPENSION Sep 10, 2025
Incident date: Jul 28, 2025
The contact owns a 2025 Hyundai Santa Fe. The contact stated that while stopped and making a left turn from a cross street, the accelerator pedal was depressed, and traffic allowed the contact to make the turn; however, the steering wheel jerked to the right, and the vehicle jumped over a median strip. The contact stated that there were no warning lights illuminated. The contact stated that the ri... Read more
FORD EXPLORER (2013) — SUSPENSION Sep 10, 2025
Incident date: Mar 3, 2023
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the PTU. The contact was also informed that the rear differential needed to be refilled. The vehicle was not repaired. After investigating the failure, the contact related the failure to N... Read more
TOYOTA TACOMA (2003) — SUSPENSION Sep 10, 2025
Incident date: Jun 18, 2010
Prior to July, 2010, I received a letter from Toyota stating my Tacoma Frame was recalled. I wouldn’t have known otherwise. I set up an appointment with the Orleans Toyota dealer and set up an appointment. They gave me a loaner and had my truck for two weeks. I thought my frame had been replaced. All this time went by and now my frame is dangerously rusted. Last year I spent $2500 getting it spo... Read more
MERCEDES-BENZ C300 (2010) — SUSPENSION Sep 10, 2025
Incident date: Sep 10, 2025
Due to the corrosion in the rear subframe both side of lower control arms snapped the tires to the car are wearing out due to the corrosion in rear subframe and it’s was also hitting my gas tank if I was to go over any holes which can cause a bigger issue
MERCEDES-BENZ C300 (2010) — SUSPENSION Sep 10, 2025
Incident date: Sep 10, 2025
Got a car from the dealer soon weeks after the rear subframe was so corroded alignment was able to get done and was snapped on both sides airbag light came on doesn’t go away and the rear right brake like started using the fog light as a turn signal
BMW X3 (2025) — SUSPENSION Sep 10, 2025
Incident date: Sep 1, 2025
Brand new 2025 BMW X3 loud suspension noise coming front the font below 20 miles per hour. The car has ~5,000 miles. It happens every time and is pretty consistent. You can hear every imperfection on the road. I think is can be a safety concert - I see multiple reports that having similar concern.
LINCOLN MKS (2011) — SUSPENSION Sep 10, 2025
Incident date: Sep 5, 2025
I was driving and I hear a beeping sound,and my steering just stopped working and made it difficult to control the vehicle in a curve.. Recall Details: 2011–2013 Power Steering Electric Assist Loss •In June 2015, Ford issued Recall #15S18 (NHTSA Campaign 15V340000) for a range of vehicles—including the 2011 Lincoln MKS—due to a potential intermittent electrical connection in the steering g... Read more
TESLA MODEL Y (2024) — SUSPENSION Sep 9, 2025
Incident date: Sep 6, 2025
I am filing this complaint to report a serious safety defect in the Tesla Model Y. On [date], my wife suffered a rear tire blowout at freeway speeds in our Tesla Model Y. Despite regularly checking tire tread depth and relying on Tesla’s built-in tire monitoring systems, the blowout occurred because the inside edges of the rear tires had worn down to exposed cords, while the outside tread still... Read more
TRW TRACK CONTROL ARM (9999) — SUSPENSION Sep 9, 2025
Incident date: Apr 7, 2021
upper control arm cracked which is a safety violation and should be a recall. TRW 52106776 Control arm is the cracked part in the picture My son replace both control arm and send it for alignment total cost was as below; Parts $280 + Alignment $192.59= $472.59 I like Dodge to refund me for $460
DODGE RAM 3500 (2004) — SUSPENSION Sep 9, 2025
Incident date: Apr 7, 2021
upper control arm cracked which is a safety violation and should be a recall. TRW 52106776 Control arm is the cracked part in the picture My son replace both control arm and send it for alignment total cost was as below; Parts $280 + Alignment $192.59= $472.59 I like Dodge to refund me for $460
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