Consumer Safety Complaints

Incident date: Jan 1, 2024

UNKNOWN - 2024 Toyota Highlander makes a drumming or hooting sound when driving over normal to slightly rough roads. It is not related to expansion joints in the road. 1st dealer said it was a rt. wheel bearing, changed it and it did not work. He then said it was in all Toyota's with 20" wheels. I paid to change tires and wheel to no avail. 2nd dealer said it was normal even though mechanic hea... Read more

Incident date: Apr 30, 2025

My radio turns up and changes by itself . It’s leaking oil an I’ve replaced everything a can’t figure it out , if anything it’s the engine it just won’t make sense . I dumped so much money into it already

Incident date: Oct 18, 2025

Both lower rear control arms rusted out, broke off entirely while driving. Under 100k miles. This issue was recalled on the same make and model up until 2007 but they clearly haven't fixed the issue.

Incident date: Aug 4, 2024

On May 16, 2024, Plaintiff [XXX] was in urgent need of replacing the front passenger side tire on his vehicle. He began searching online to compare automotive service providers, focusing on those offering competitive pricing and professional-grade installation. During my search, 1 came across Mr. Tire's website, which prominently displayed claims such as "Expert installation for less" and "Qualit... Read more

Crash

Incident date: Aug 10, 2025

The 2007 Honda Pilots rear subframe suspension mounting points and the driver side rear sping and shock support rusted away so bad that the driver side wheel collapsed, fortunately it was discovered just in time before there was an major accident, had this happened at full highway speeds it would have been a disaster, this unfortunately seems to be a common problem on the 2003-2008 Honda Pilots ac... Read more

Incident date: Oct 15, 2025

My vehicle has just under 45,000. While driving at freeway speeds I hit a small bump in the road. The vehicle front end wobbled until I slowed back down under 50 mph. This happened 3 times on the same trip. I immediately took it in to a dealer for repair. It is known as a "Death Wobble". The problem was a steering damper had failed. There are other Jeep models that have the same designed fr... Read more

Incident date: Mar 1, 2025

at low speeds on bumpy surfaces the entire front end, (brakes and suspension), sometimes shakes heavily when brakes are applied. Shaking is so severe that brakes have to be released then reapplied. When dealer was advised during a normal service the advisers claimed to have no knowledge of the issue. I had advised before visiting for the service however no action was taken by them. I shall visit... Read more

Incident date: Oct 17, 2025

I WENT TO TRADE IN MY CAR AND WAS INFORMED THAT FRAME BEHIND FRONT DRIVER SIDE IS ALMOST RUSTED THROUGH. MEANING THE BODY COULD DETACH FROM FRAME OR SOMETHING ELSE DANGEROUS COULD HAPPEN. THIS IS MY ONLY CAR AND NOW I'M AFRAID TO DRIVE IT.

Incident date: Oct 16, 2025

When vehicle returned from service for outstanding recalls, the control arm bolt was not properly tightened and caused additional movement on rear of vehicle

Incident date: Oct 15, 2025

I'm also a victim of Hyundai's defective Rear suspension. Another complain fully encompasses my situation and feelings. I and others have been replacing rear shocks every 10,000 to 20,000 miles due to failure. The upper trim models will use a self-leveling shock in the rear suspension, part number(s) 55367-S8BDO right side and 55367-S8BBO left side. The lower model trim uses a larger coil sprin... Read more

Incident date: Sep 30, 2025

Front drivers side wheel makes a clicking/popping noise when turning to the right.

Incident date: Apr 14, 2025

I purchased a vehicle 2013 mini Cooper hardtop S r56 from Chevy Nissan of Walla Walla on [XXX]. During the transaction, I was misled and not provided truthful information regarding the vehicle’s condition and terms of sale. 1. I was charged for services and items I explicitly did not want or agree to. When I first was looking at the car before purchasing, the salesman, Coby, informed me that th... Read more

Incident date: Oct 16, 2025

Took my mothers car to the Ford dealership for inspection. Upon inspection the mechanic told us that the subframe is rotted out and that it is not safe to drive which is why there was issues with steering and tire leaning due to control arm coming off subframe. This vehicle has been taken care of through out the years. My 70 year old mother could have been seriously injured if not dead. Never have... Read more

Incident date: Oct 10, 2025

THE CAR FRONT END SHAKES AT VARIOUS TIMES. IT IS INTERMITTENT, BUT IT SHAKES FROM SLIGHT TO SEVERE ON DIFFERENT OCCASIONS. THE CAR HAS BEEN TO TWO DEALERSHIPS AND THEY DRIVE CAR AND CANNOT DUPLICATE PROBLEM.. I READ ONLINE IT IS COMMON AND IS KNOWN AS "THE DEADT WOBBLE" JEEP ACKNOWLEDGES THIS BUT WILL NOT ATTEMPT TO FIX WITHOUT DUPLICATING THE PROBLEM.. THE CAR IS STILL UNDER WARRANTY WITH 180... Read more

Incident date: Aug 16, 2023

-The front subframe on the passenger side completely rusted through and broke. The driver side is perfectly fine and still has factory paint on it, but the passenger side is completely rusted out. Yes the vehicle and issue are available for inspection. -The front subframe is the frame component that holds and supports your front suspension, steering, engine and transmission. With the failure of t... Read more

Incident date: Oct 15, 2025

When driving between 20-40 mph and hitting a rough patch of road, pothole, expansion joint, or uneven pavement, the vehicle sometimes heavily sways left to right. It takes one to two seconds to stabilize after the swaying. My wife and I both experience it at different times - we say it "feels like a wheel is falling off" because it's so disorienting and concerning. It often happens unexpectedly wi... Read more

Incident date: Sep 19, 2025

The contact owns a 2023 GMC Acadia. The contact stated that the vehicle was taken for maintenance, and the tech informed the dealer that the passenger’s side rear suspension toe link needed to be replaced. The vehicle was taken to an independent mechanic who confirmed that the passenger’s side rear toe link needed to be replaced. The vehicle was repaired. The contact stated that no warning lig... Read more

Incident date: Apr 28, 2025

The contact owns a 2025 Airstream Trade Wind RV. The contact stated that after arriving at his destination and inspecting the location where the trailer had previously been parked, the contact observed six fragmented pieces of multiple washers that showed signs of excessive corrosion. Further inspection revealed that the washers came from a Dexter lift kit that was meant to increase clearance. The... Read more

Incident date: Oct 15, 2025

The contact owns a 2016 Nissan Altima. The contact stated that while driving 70 MPH, the rear tire fell inside the wheel well. There were no warning lights illuminated. The contact was able to pull over safely. Upon investigation, the contact was able to associate the failure with NHTSA Action Number: EA19002 (Suspension). The vehicle was taken to an independent mechanic, where it was determined t... Read more

Incident date: Oct 13, 2025

Airbag suspension bags keep unable

Incident date: Oct 10, 2025

*Lower lateral link assembly, front lower compliance link assembly, front aero shield, and front halfshaft assembly were damaged. Unable to steer the car afterwards. *Sudden loss of steering, blocking lanes of traffic. *Problem is common on Teslas and a previous isolated recall was done. Tesla denies this being a widespread issue. *Car made some clunking sounds prior, no lights or any indication ... Read more

Incident date: Nov 1, 2024

We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.

Incident date: Aug 8, 2025

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the message, "Suspension Fault," was displayed. The dealer was not contacted. The ... Read more

Incident date: Sep 24, 2025

Rear driver side shock is bad loud bumping noise while driving makes car very unsettling feels unsafe

Incident date: Oct 1, 2025

This vehicle only has 31,000 miles on it and I've already had one door trim molding replaced. (now the rest of the trim doesn't match so that's great for aesthetics) The interior door panel replaced because it was loose. This car developed a "thumping" noise around 25K miles when turning at low speeds. Took it to the dealer, told them it is probably the AWD coupler, and they said the self-leveling... Read more

Incident date: Oct 3, 2025

It is a 2007 Honda CRV . The whole rear and frame and control arm is completely rusted out and rusted into. Was told it is very unsafe to drive and dangerous. And I can’t get Honda to do anything about it .

Incident date: Oct 13, 2025

In the middle of driving, with the new update alert of Uconnect Box (I wasn't updating the Uconnect), the car suddenly stops in the middle of the road and told me to shift to P (Parking) to Start while I am on D (Driving Mode), then, lost power and stopped. After turned it all the way off and back on, the CEL came on. The car would drive, proceeded on and within a few minutes, it did it again. L... Read more

Incident date: Sep 21, 2025

Vehicle shakes violently at 65-70 mph. We had the Jeep's front end aligned and it continues to shake.

Incident date: Aug 1, 2025

The rear subframe of my 2015 Porsche Macan has suffered severe corrosion to the extent that it was no longer safe to operate the vehicle. This corrosion led to an unexpected failure of the subframe, causing the rear end of the vehicle to essentially collapse. As a result, significant damage occurred to both the control arms and the rear differential. A local independent repair shop specializing i... Read more

Incident date: Oct 13, 2025

Car Shakes like crazy ( death wobble) expecially on Highway from hitting a little bump or transition on road.

Incident date: Sep 1, 2025

Due to negligence of gmc wright of wexford during the replacement of 3rd new transmission they did not clamp a hose together causing coolant to leak and my thermostat to come on n off. Causing further damage to my vehicle

Incident date: Sep 14, 2025

Just financed vehicle from M Auto group nj they sent my vehicle to Mercedes dealer prior to me taking ownership and the dealership advised them of issues with truck they only fixed the water pump . The problem is that same day I drove home ACTIVE CURVE MALFUNCTION and hydraulic fluid is constantly leaking under my hood and on hot turbo on passenger side which is a safety hazard I advised and drove... Read more

Fire

Incident date: Oct 11, 2025

ABS and brake lights suddenly turned on and brake pedal effectiveness changed dramatically. When pressing brake pedal the brakes barely work now. Just got quoted $5161 for ABS accumulator repair, $2336 for major suspension concern, and total $8386 estimate for repairs from Toyota service department. I see many similar complaints from Toyota owners online, this seems to be a common issue with Pr... Read more

Incident date: Oct 8, 2025

Started as low creaking noise coming from front left wheel. Slow speeds, over small bumps. Over time (one month), creaking noises became louder and more frequent. At that time, steering was starting to feel stiff when turning to the left. Taken to 2 BMW dealerships who said it was just a noise and that both tie rods would have to be replaced. Upon further investigation, these noises and handling... Read more

Incident date: Oct 9, 2025

I am writing to formally report a critical safety incident involving my 2020 Tesla Model 3, where the bumper detached while driving through a puddle of water on Oct 9th, 2025. This occurred on a busy street, and fortunately, another driver alerted me just in time, averting a potentially serious accident. Following the incident, I arranged for my vehicle to be towed to a Tesla-authorized collisio... Read more

Incident date: Oct 6, 2025

The engine makes a noise like a knock, when the car is running or the speed increases the noise becomes louder and it feels like a strong blow coming from the engine.

Incident date: Oct 1, 2025

The car feels like it’s bouncing everywhere on any kind of surface and now there is a loud very loud rattling noise coming from underneath the car and the car starts shaking excessively if you try to accelerate

Incident date: Oct 9, 2025

I and others have been replacing rear shocks every 10,000 to 20,000 miles due to failure. The upper trim models will use a self-leveling shock in the rear suspension, part number(s) 55367-S8BDO right side and 55367-S8BBO left side. The lower model trim uses a larger coil spring and non-self-leveling shocks, with no issues. The failure happens within just a few thousand miles. Search web forums fo... Read more

Incident date: Oct 8, 2025

While driving, I heard a loud clicking noise from the front driver side wheel, followed by resistance and dragging of something under the vehicle. I did my best to pull over safely, but I could no longer steer the car. The control arm complete broke off of the wheel, and was now almost resting on the street while the tire/wheel was lodged into the wheel well bent sideways.

Incident date: Oct 8, 2025

It's time you finally step up and have Hyundai issue a recall on the rear shocks that fail. The problem is on the upper trim models with self leveling shocks. The shocks fail and will need to be replaced every few thousand miles. The problem exist for years 2020 to 2025. The new models for 2026 Hyundai has completely reworked the rear suspension and no longer uses the self leveling shock. The dea... Read more

Incident date: Jun 9, 2023

I bought the truck and two months later as I was driving the vehicle the rear defrental went out and caused the wheels to improperly balance the speed of all tires as I turned and cause my truck to turn roughly and I almost got in a wreck. I brought it to ford and they seen it needed to be replaced. Mind you its only been a few months. About a year later it has issues again as im driving and I als... Read more

Incident date: Sep 1, 2025

I have a 2022 f150 2.7l with 46000 miles. I have had issues with the truck ever since I bought it. The safety issue is a few things. One when I put it in reverse my truck shudders and acts like I pressed on the break really fast several times. I also havr an issue with a cold start when I start it up the truck it acts like it wants to die or looses rpms. I here a paddling coming from the intake v... Read more

Incident date: Mar 13, 2024

The check engine light comes on with a malfunction symbol. The car has delay acceleration, jerks, hard shifts.

Incident date: Jan 1, 2024

The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at highway speeds, the vehicle was violently shaking while driving over a bump in the road. The shaking eventually ceased after allowing the vehicle to coast to a slower speed. The failure occurred without warning and mostly occurred during the fall and winter months. Upon investigation, the contact linked the failure to ... Read more

Incident date: Jul 28, 2023

So I purchased a vehicle from wright drive in El Paso, Texas. I was driving home back to Alamogordo which is 90 miles away, maybe 80 I realized there was no adaptive cruise control. So I messaged dealership. They told me that there was nothing they could do. It's not a safety issue. I got the vehicle home the next day. I found out the whole front suspension was bad. I kept hearing a noise when I w... Read more

Incident date: Oct 6, 2025

Frame rust is so extreme that rear suspension mounts are completely disconnected from frame

Incident date: Oct 1, 2025

The rear shocks wear out extremely quickly and require replacement every 10-20K miles. They make an awful clicking noise on acceleration, deceleration, and turning. The dealer has seen it, diagnosed the problem, and refused to cover even under their extended warranty that I purchased.

Incident date: Sep 1, 2025

Car was making a rattling noise and no indication on the car indicating that it was a suspension issue. Drove for a few months without realizing that it was a suspension and hence a safety problem. Took it to the Tesla Service Center and they diagnosed as a suspension problem and said that it was unsafe to drive the car. The repair at Tesla to replace the links (aft, fore, sway bar) and spring/dam... Read more

Incident date: Oct 4, 2025

The bolt that holds the front lateral link portion the the lower control arm to the subframe fell out while driving. I lost the ability to steer the car and had to stop immediately and have the car towed. In searching the internet this is a know issue by Tesla but has not been recalled.

Incident date: Jul 15, 2025

Transmission is snatching in drive and reverse. the car has 32,200 miles on it. it was purchased brand new. Need for front struts and rear shocks. Customer is 79 years old and don't understand why warranty want cover any of this.