Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 48,099 complaints — component: SUSPENSION

DODGE DURANGO (2015) — SUSPENSION Mar 24, 2026
Incident date: Mar 24, 2026
I have not had an issue as of yet...but my insurance company has warned me of 4 recalls that are apparently active on my vehicle and told me to come to your site to verify, but it says there are zero recalls on my vehicle, so I am wary of what to do. I was told by a local mechanic that one of the things listed in the recalls was potentially a issue for me but I would need to take my vehicle to the... Read more
FORD EXPLORER (2019) — SUSPENSION Mar 23, 2026
Incident date: Nov 28, 2025
The contact called on behalf of the owner of a 2019 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 26V101000 (SUSPENSION). The contact stated that after the vehicle was stopped at a traffic light, the vehicle stalled. The battery warning light was illuminated. The contact was able to restart the vehicle. The contact stated that the failure wa... Read more
HYUNDAI TUCSON (2017) — SUSPENSION Mar 23, 2026
Incident date: Mar 9, 2026
On my 2017 Hyundai Tucson, my steering wheel light is illuminated. I took it to the dealership and they said I need a new steering wheel collar. My Hyundai has about 98,000 miles.
TOYOTA TUNDRA (2000) — SUSPENSION Mar 23, 2026
Incident date: Feb 1, 2026
The contact owns a 2000 Toyota Tundra. The contact stated that there was an abnormal clicking sound coming from the front end of the vehicle while depressing the brake pedal. The vehicle was taken to an independent mechanic and was diagnosed with upper and lower ball joints failure. The contact was informed that the upper and lower ball joints and the axle needed to be replaced. The manufacturer w... Read more
FORD RANGER (2019) — SUSPENSION Mar 23, 2026
Incident date: Dec 31, 1969
both rear springs broken at the front eye mounts. the rear leaf springs hold the rear axle in place need I EXPLAIN MORE? I have not had the truck inspected, I have been in the automotive industry for over forty years. I first heard a noise from the springs when entering a parking lot and drove over a curb. No electronics attached to the springs.
FORD ESCAPE (2020) — SUSPENSION Mar 23, 2026
Incident date: Mar 23, 2026
Purchased my 2020 Ford Escape brand new. Since owning it I have repaired/replaced the shocks and struts 3 times. They continue to leak. The car has not been used to carry heavy items or tow etc. Car is kept in a garage year round.
MAZDA CX-9 (2010) — SUSPENSION Mar 23, 2026
Incident date: Mar 19, 2026
Front suspension broke while my husband was driving back from a fire as he is a volunteer firefighter. He states car did not have any lights on dash to report there was a problem. The next thing he knew he heard a loud squealing noise and lost control of the vehicle taking him off road in a small ditch. As the axle broke it went upward and hit both belts and shredded them. He was not able to move ... Read more
FOREST RIVER CARGO MATE (2022) — SUSPENSION Mar 23, 2026
Incident date: Mar 23, 2026
The contact owned a 2022 Forest River Economy Hauler. The contact stated that while driving approximately 45 MPH, the trailer rear axle detached and separated from the vehicle. The contact stated that the wheels struck another vehicle, while there were ladders, a saw, and a compressor inside the trailer. The dealer was notified of the failure, but no assistance was provided. The trailer was not re... Read more
FORD EXPLORER (2016) — SUSPENSION Mar 23, 2026
Incident date: Jul 9, 2025
The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 19V435000 (SUSPENSION), 21V316000 (STRUCTURE), 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE). The contact stated that while driving approximately 30–35 MPH, the driver's side B-pillar trim detached from the vehicle. The local dealer was contacted and informed the contact that the part to do the... Read more
GRAND DESIGN SOLITUDE (2021) — SUSPENSION Mar 23, 2026
Incident date: Aug 23, 2024
I am filing a complaint regarding the frame manufactured by Lippert Components on my 2021 Grand Design Solitude 380FL (VIN [XXX] ). Lippert is the OEM supplier of the frame and has been directly involved in inspection and repair of ongoing structural failures. The unit has experienced repeated structural failures, including frame flex, broken welds, cracking of the main I-beam rails above both ax... Read more
GMC SIERRA 1500 (2015) — SUSPENSION Mar 23, 2026
Incident date: Mar 23, 2026
Truck started to make loud clunking noise when driving taken it to two shops and wrong parts were installed as stated below. Bought from a used car dealership and they sold it as is now with the wrong parts.
CHEVROLET SILVERADO 1500 (2020) — SUSPENSION Mar 23, 2026
Incident date: Mar 21, 2026
Well taken care of 2020 trailboss upper control arm completely failed driving down the interstate with family in the truck. Suspect defect from ball joints. Only 68k miles. No warnings. Tire fell into suspension causing thousands in damage. Had to be towed. At high speed we could've all been killed. Seen multiple reports online of similar ball joint/ control arm failures. This needs to be addresse... Read more
Crash
ACURA MDX (2023) — SUSPENSION Mar 23, 2026
Incident date: Mar 29, 2025
A little over one year after purchase, I began receiving dashboard warnings related to the air suspension and braking systems. I scheduled service with the selling dealer (located over two hours from my home). By the time of my appointment, the rear of the vehicle was visibly unstable and bouncing during operation. Upon arrival at the dealership, while the technician was driving the vehicle into t... Read more
HONDA PROLOGUE (2024) — SUSPENSION Mar 23, 2026
Incident date: Mar 1, 2026
I brought in my car for a software udpate recall this past Saturday 21MAR26. I also mentioned that at low speeds and turning the wheel I can hear a clicking sound from the front axel. The software recall was addressed but the dealership mentioned that that there is a known issue with front axle CV joints but at this time the car is still driveable.
CHEVROLET SILVERADO 1500 (2011) — SUSPENSION Mar 22, 2026
Incident date: Dec 29, 2025
Was sold with a warranty and was not fulfilled, and on top of that we found out they rolled the odometer back over 50k , then found out it has a spilt frame
TESLA MODEL Y (2023) — SUSPENSION Mar 22, 2026
Incident date: Mar 18, 2026
I was driving on the freeway and suddenly my care start moving to the right and screen shows me the message steering alignment service recommended ok to drive. When i stopped the vehicle one of the bolts fell off from underneath of the car and I was no longer able to turn the wheels. I towed the car to Tesla Burlingame dealership, and they told me that I have to replace front lateral link assembly... Read more
JEEP WRANGLER (2014) — SUSPENSION Mar 22, 2026
Incident date: Jan 12, 2026
Death wobble. Dealership that has it now (Campbell Chevorlet in Bowing green ky) knows and fails to fix or report it.
FORD RANGER (2020) — SUSPENSION Mar 21, 2026
Incident date: Mar 1, 2026
2020 Ford Ranger XL: Total failure of both rear leaf spring assemblies (detached from bushing). Discovered during routine maintenance at approximately 47K miles. Both rear leaf spring assemblies failed in the same location where spring meets the bushing at fwd spring attachment leaving the rear of the truck supported by the rear shock assemblies only. Technician assessment showed no damage to asso... Read more
ACURA MDX (2022) — SUSPENSION Mar 21, 2026
Incident date: Mar 9, 2026
MDX Type S with 63k miles. After performing diagnostic check there were several fault codes related to the vehicle's suspension system. Upon inspection, they identified issues with the ride height (stroke) sensors and wiring. The right rear, left rear, and right front sensors are affected. The right rear sensor has a broken pin, and part of that pin is stuck in the wiring connector. The left rear ... Read more
TESLA MODEL X (2020) — SUSPENSION Mar 21, 2026
Incident date: Aug 4, 2025
When turning a loud cranking sound is heard and it makes it hard to turn. It as if something is stopping it from turning.
HONDA ACCORD (2013) — SUSPENSION Mar 21, 2026
Incident date: Feb 3, 2016
My vehicle was taken to Matt Burne Honda on at [XXX] for recall work on driveshafts since I got my vehicle back I have been having issue after issue. My vehicle was in there twice. He diagnosed the issue as a speed sensor from sitting in my passenger seat never even took on highway to see what the problem really was. My car has been unsafe for the road since I got it back. Brand new tires are now... Read more
HONDA PROLOGUE (2024) — SUSPENSION Mar 21, 2026
Incident date: Jan 6, 2026
Loud clicking from both sides of the front CV joint. Dealer says there is nothing they can do but know of the problem. Says not to drive it as much.
HONDA PROLOGUE (2024) — SUSPENSION Mar 21, 2026
Incident date: Mar 6, 2026
My front end suspension started making a popping noise. I took it to my local Honda dealer and they said it was a known issue but we don’t have any directive to fix or replace any parts yet. They also said that it’s safe to drive with this condition. I disagree, and expect a recall to be tied to my vin number and many others to force Honda and GM to get it resolved asap before our warranties a... Read more
HONDA PROLOGUE (2026) — SUSPENSION Mar 20, 2026
Incident date: Mar 20, 2026
A clicking noise began today from the front suspension area while driving at slow speeds with a slight turn of steering wheel or minor road imperfections. At about 750 miles on the odometer. A separate but louder intermittent clunk is also coming from the front wheel area while using the one pedal driving/regenerative braking autohold function. This occurs when the vehicle comes to a complete st... Read more
JEEP WRANGLER 4XE (2024) — SUSPENSION Mar 20, 2026
Incident date: Feb 20, 2025
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The dealer and Chapman Dodge Chrysler Jeep Ram Scottsdale (3800 N 89th St, Scottsdale, AZ 85251) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r... Read more
BMW X1 (2017) — SUSPENSION Mar 20, 2026
Incident date: Mar 20, 2026
What You’re Noticing (and Why It Matters) 1. Engine Mounts Wearing Out Engine mounts can wear over time, but premature failure (early loosening, vibration, clunking) can point to: Defective parts Poor design for that model year This is a common complaint in some BMW models, especially as mileage increases. 2. Brake System & Sensor Issues Warning lights staying on even after replacing senso... Read more
FORD EXPLORER (2018) — SUSPENSION Mar 20, 2026
Incident date: Mar 20, 2026
Received Safety Recall 26S08 about rear suspension toe link. However, the new toe link design Ford provided as a remedy only fixes the breakage issue, but it is known to be "inadjustable" and causing control issues from the recall on previous model years. The new toe link will lose alignment within 6 months, and causing early wore out on rear tires. It looks like Ford's remediation is only fixing ... Read more
FORD EXPLORER (2018) — SUSPENSION Mar 20, 2026
Incident date: Jan 19, 2024
The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 26V101000 (Suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available for the ... Read more
HONDA PROLOGUE (2024) — SUSPENSION Mar 19, 2026
Incident date: Nov 1, 2025
CV Joints making loud clicking noise. Dealer says Honda will not fix.
FORD F-250 SD (2025) — SUSPENSION Mar 19, 2026
Incident date: Mar 19, 2026
The contact was an insurance company that called on behalf of the previous owner. The contact's Insurance Company took possession of a 2025 Ford F-250. The contact stated that while driving at an undisclosed speed, a loud popping noise was heard coming from the vehicle with no warning lights illuminated. The contact stated that following the failure, the driver lost control of the vehicle, which ... Read more
Crash
FORD EXPLORER (2015) — SUSPENSION Mar 19, 2026
Incident date: Dec 1, 2025
The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal, roaring sound coming from the rear of the vehicle. There was no warning light illuminated. Upon inspection of the vehicle, the contact's husband discovered that the steel belts on the driver’s and passenger’s rear tires were prematurely worn. The contact then became aware of N... Read more
FOREST RIVER BERKSHIRE (2019) — SUSPENSION Mar 19, 2026
Incident date: Oct 17, 2025
I am submitting a follow-up complaint regarding a previously reported front axle weight and capacity issue on this motorhome (original ODI complaint #11398920). At the time of the original complaint, the front axle was already operating at or above its rated capacity under normal conditions, even after removing factory-installed components and redistributing weight rearward. Despite removing appr... Read more
NISSAN ALTIMA (2015) — SUSPENSION Mar 19, 2026
Incident date: Mar 19, 2026
I made a left turn out of my work parking lot and felt a clunk. Shortly afterward, the car started shaking violently at about 10 mph. I relocated it to the Nissan dealer near my workplace and they discovered the rear lower link/control arm was fractured from rust deterioration. I was advised that they had previously had an extended warranty for that item. I told them i was never made aware of th... Read more
CHEVROLET SILVERADO 1500 (2018) — SUSPENSION Mar 19, 2026
Incident date: Oct 22, 2025
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at undisclosed speeds, the vehicle started shaking abnormally. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
TESLA MODEL Y (2023) — SUSPENSION Mar 19, 2026
Incident date: Feb 23, 2026
On February 23, 2026, I was driving my 2023 Tesla Model Y under normal city conditions. While parallel parking at very low speed, I suddenly heard a loud metallic bang from the driver’s side of the vehicle. Immediately afterward, the vehicle lost mobility and the steering wheel became unresponsive and would not turn. I exited the vehicle and observed a detached metal suspension component and a b... Read more
RAM 1500 (2017) — SUSPENSION Mar 19, 2026
Incident date: Mar 16, 2026
Electronic Power Steering just stopped all of a sudden while I was going up the mountain into North Carolina that almost caused an accident the only reason it didn’t is because of the pull off right after the curve I was going through when I lost all steering! With the truck already in the pull off I stopped to see if I had lost a serpentine belt unaware this Ram is equipped with the EPS System.... Read more
NISSAN ARMADA (2006) — SUSPENSION Mar 18, 2026
Incident date: Aug 17, 2025
Breaks suddenly went out and I couldn't stop. I had our kids in the car.
HYUNDAI PALISADE (2023) — SUSPENSION Mar 18, 2026
Incident date: Dec 5, 2025
2023 HYUNDAI PALISADE VIN [XXX] Vehicle rear shock absorbers failed. Steering and drivability adversely impacted. Many many many complaints online document these defective parts and Hyundai's failure to resolve problems and supply properly functioning parts. Hyundai customer service is useless and claims no information on replacement part availability or time. Now that Hyundai has their newest ... Read more
VOLKSWAGEN ATLAS (2021) — SUSPENSION Mar 18, 2026
Incident date: Mar 18, 2026
Rear coil snapped while driving
HYUNDAI PALISADE (2024) — SUSPENSION Mar 18, 2026
Incident date: Feb 2, 2026
The car started having a sound that sounded like a bowling ball rolling around in the back. I emptied trunk space and had tires checked but there was no issue. I called the dealership and they stated they knew what it was because it was a common problem in the Hyundai Palisade. I made an appointment to come in and have it fixed, along with a safety recall for rear seatbelts. The appointment wa... Read more
FORD ESCAPE (2016) — SUSPENSION Mar 18, 2026
Incident date: Aug 25, 2025
rear camera doesn't work--also theres a problem with the rack and pinion
MITSUBISHI OUTLANDER (2006) — SUSPENSION Mar 18, 2026
Incident date: Dec 16, 2025
Control arm became unattached losing ability to steer and cracking the subframe on the front driver side.
Crash
HYUNDAI IONIQ 6 (2024) — SUSPENSION Mar 18, 2026
Incident date: Mar 16, 2026
Vehicle steering wheel was off-center and the vehicle wandered whenever the road changed camber or had rough sections. The vehicle was purchased used from Carvana,. I took it in for 4-wheel alignment and the tech reported that "All adjustment hardware at rear were pretty loose", and stated that it probably left the factory this way as he saw no evidence of prior adjustments. The left rear tire is ... Read more
TOYOTA 4RUNNER (2022) — SUSPENSION Mar 18, 2026
Incident date: Mar 10, 2026
I felt an unnatural vibration and roll to one side of the vehicle when slowing around a curve on the highway which affected my ability to control the vehicle as expected, so I took it to a mechanic specializing in Toyota. The XREAS suspension system has already failed at 36,000 miles and Toyota is refusing to assist since this is out of warranty. However, this is a known issue that you can see m... Read more
HONDA PROLOGUE (2024) — SUSPENSION Mar 18, 2026
Incident date: Mar 9, 2026
The front wheel axle makes a clicking noise when turning either left or right. Vehicle has about 10 K miles on it.
LAND ROVER RANGE ROVER SPORT (2015) — SUSPENSION Mar 18, 2026
Incident date: Aug 8, 2025
recall
HONDA PROLOGUE (2024) — SUSPENSION Mar 18, 2026
Incident date: Jul 9, 2025
Both CV axles are making cliking noises and popping sounds honda refuses to make repairs
MERCEDES-BENZ AMG GLC63 (2021) — SUSPENSION Mar 18, 2026
Incident date: Dec 5, 2023
This 2021 Mercedes-Benz GLC 63 AMG has experienced repeated and escalating warranty defects involving engine performance, loss of acceleration, air suspension failure, and now inoperative advanced safety systems including blind spot and active brake assist. Despite numerous repair attempts at authorized dealerships, including extensive engine teardown and cylinder head replacement, the manufacture... Read more
RAM 1500 (2017) — SUSPENSION Mar 18, 2026
Incident date: Jan 2, 2025
My suspension didn't work. It was riding on the frame. The power steering is very difficult to turn. The front control screen is not turning on.
HONDA PROLOGUE (2025) — SUSPENSION Mar 18, 2026
Incident date: Nov 30, 2025
Car makes a knocking noise when turning. It was determined this is a bad CV axel which now needs to be replaced.
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