Consumer Safety Complaints

Incident date: Dec 22, 2020

The air ride suspension says it's stuck in off-road 2 but is visibly stuck in the lowest setting. When driving it is very bumpy, almost worse than offroading. I do t think our safety is at risk. The problem has not been looked at by any professionals or independent dealers. It has not been inspected. We can't remember the exact time we noticed the message, but roughly around December 2020- J... Read more

Incident date: Jun 11, 2021

DRIVING AT HIGHWAY SPEEDS CAR FELT UN-STABLE/UN-SAFE. WHEN APPLYING BRAKES AT THOSE SPEEDS CAR FELT EVEN MORE UN-STABLE/UN-SAFE. TOOK THE CAR TO THE LOCAL TIRE SHOP AND FOUND THE DRIVER SIDE REAR CONTROL ARM BROKEN OFF. 2 WEEKS LATER THE PASSENGER SIDE CONTROL ARM IS ALSO BROKEN OFF. IT APPEARS THE ONLY FIX IS TO REPLACE THE WHOLE REAR SUBFRAME. RESEARCHING THIS ON WWW.MBWORLD.ORG THIS APPEARS TO ... Read more

Incident date: Mar 11, 2021

*Steering shudder occurs when driving 55-70mph. *The shudder makes it feel as you have no control over vehicle, especially in wet/snow driving conditions. *dealer technicians have inspected multiple times with no fix. *issue began with in first 500 miles (brand new purchase).

Incident date: Jul 10, 2021

Randomly my grand Cherokee overland 4wd stared spraying oil all over the rear of the vehicle. Took it to jeep and they said the rear deferential was shot and that the hose had melted off due to over heating. The vehicle never once displayed any indication of any failure or overheating. When I asked how could there not be any warning lights I was told it just happens. After researching this issue I... Read more

Incident date: May 15, 2021

The contact owns a 2010 Scion XB. The contact stated that while the vehicle was idling, the vehicle would shake and vibrate abnormally. The vehicle was taken to an independent mechanic who diagnosed that the motor mounts were faulty and needed to be replaced. The vehicle was not repaired. Additionally, while driving approximately 25 mph, the front passenger’s side axle failed causing the front p... Read more

Incident date: Jul 3, 2021

7/3/21 Just parked at corner store about 1/2 mile from home when I heard a very loud bang, like a tire exploding on the rear passenger side of vehicle. I got out of the car to inspect the tire and saw that it had not exploded. I then looked under the car next to the wheel and noticed that the coil spring had broken. I removed the broken piece of spring, but the car was sagging on the rear passenge... Read more

Incident date: Jul 16, 2021

Brought my 2008 Nissan Armada to my dealer for an alignment ahead of a road trip with my family. Was told the vehicle is not safe to drive. The frame was rotted and cracked, and that the rear wheels have shifted. This condition is completely hidden unless on a lift. I have owned this vehicle since new.

Incident date: Jul 16, 2021

My vehicle (2013 Malibu) has a active recall that was issued 12-10-20 related to the tow links in the rear suspension. As of today, it has been over seven months and GM does not have a remedy to fix the issue with the suspension. As stated in the recall notice, if this problem is not remedied, it could lead to a crash. I find it unacceptable that GM has yet to find a solution to remedy this saf... Read more

Incident date: Jul 14, 2021

The steering vibrates when I go over 50mph when I hit a bump or groove. I made an appointment at the dealership to get it inspected but they found nothing wrong with it. I am putting myself, my family and others on the road when it starts vibrating beyond my control. I have to reduce my speed almost to a complete stop which makes it dangerous on the highway. I took it to another service center and... Read more

Incident date: Jul 5, 2021

Steering wheel does not return easily to stationary position after being turned. As a result, wheel must be manually turned in order to straighten steering. This can be particularly cumbersome when in a deep curve or while maneuvering around parking lots, U-turn, etc.

Incident date: Jul 1, 2021

While driving vehicle on 07/01/2021 the right rear trailing arm disconnected from the right rear frame rail due to corrosion. Transport Canada issued a recall (#2019-025) for 83,953 Honda CR-V's sold new in Canada for this problem. My Honda CR-V was manufactured at the same plant as those recalled in Canada. The reason for the recall in Canada was because these vehicles were driven on roads treate... Read more

Incident date: Jun 10, 2020

Upon accelerating the car vibrates and hesitates. I was almost hit entering an interstate due to this hesitation. It "feels" like it is slipping. I did return it to the place of purchase and they sent it to a Ford dealership. The used car lot indicated that Ford did a computer reset. It seemed better for a short bit, long enough for the computer to "relearn" driving habits and it began again, ... Read more

Incident date: Jul 7, 2021

I was driving at 30 mph on an empty, flat, straight road when the front passenger wheel popped and the car started wobbling and became uncontrollable. I pulled over and this wheel was tilted sideways off-axis. The car needed to be towed. I was told by Tesla that the front passenger wheel’s “control arm” broke. This happened without warning and without any impact or accident on the vehic... Read more

Incident date: Jul 13, 2021

The passenger side lower control arm failed due to corrosion. There was a previous recall to address this issue with an anti corrosion coating, but it did not prevent the control arm from corroding and failing. I had this addressed at the dealer, and they mentioned the issue was addressed. Recall NHTSA Campaign Number: 11V464000

Incident date: Jul 1, 2021

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear passenger’s side coil spring had fractured. Additionally, the front passenger’s and driver’s side coil springs were also fractured. The vehicle w... Read more

Incident date: Jul 15, 2021

The contact owns a 2011 Buick LaCrosse. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin to... Read more

Incident date: Jul 15, 2021

The death wobble. It happens on the freeway. You have to almost come to a stop. A major HAZARD!!! Happen s going over train tracks, bumps on the road. It's soooo scary and dangerous! Can we ford owners file a class action lawsuit against Ford? Please help. Every time we drive it's scary and dangerous. We're always afraid to haul or drive please help us get this fixed!

Incident date: Jul 15, 2021

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not mad... Read more

Incident date: Jul 15, 2021

Rust hole found in unibody at passenger's side rear where trailing arm bolts to vehicle in front of passenger's side rear wheel. Because this is so close to the bolt for the trailing arm, this is an immediate safety issue. Hole originally there but rust caused it to enlarge significantly. The trialing arm could break at any point and cause a severe crash. I was about to go on a long road trip a... Read more

Incident date: Jul 6, 2021

The rear sub-frame of my Mercedes failed and resulted in a dangerous situation due to left rear suspension attachment point breaking free. Braking became uncontrollable. This seems to be a common problem in the 2008-2014 C300 Mercedes based on a quick scan of the internet.

Incident date: Jul 14, 2021

Multiple incidents have occurred when the truck begins to shake severely after hitting a bump or uneven pavement. The shaking has been so aggressive that I was forced to immediately brake and pull to the shoulder. The shaking or “wobble” creates a major safety concern as steering and braking are strongly affected. When it happens, it is the most frightening occurrence in a vehicle that I have ... Read more

Incident date: Jul 14, 2021

Squeaking sound coming from front driver side suspension. This has been happening ever since purchased in 2018 that dealer cannot find. Getting worse as it ages. Afraid tire may drive train may break while driving.

Incident date: Jul 13, 2021

The contact owns a 2013 Nissan Altima. The contact stated while driving out of the driveway, she heard an abnormal sound coming from underneath the vehicle. The contact stated upon checking the vehicle, she noticed that the driver’s side rear wheel was turned inward and that the control arm had detached from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the con... Read more

Incident date: Jul 10, 2021

The contact owns a 2018 Ford F-250. The contact stated while driving 70 mph, the vehicle would shake abnormally whenever the contact drove over a pothole. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the steering dampener needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failur... Read more

Incident date: Jun 14, 2021

Car is equipped with an air bag suspension system. There was a failure with the airbags around 18 months ( in 2016) of the car being put in service. I was driving on a hway at 70 mph w/grandkids in the car when the airgbags failed and the nose of the car immediately went down and the car started to veer. Luckily there was no other cars around me and I was able to slow down and pull off the hway.... Read more

Incident date: Jun 26, 2021

While driving posted speed limit ( 75mph ) on highway in Texas. Vehicle went into a almost uncontrollable bouncing / shaking cause Vehicle to bounce / shake violently across the center line. I immediately reduced speed by letting off accelerate. Grasped firmly ahold of the steering wheel & basically " hanging on " till Vehicle stopped bouncing / shaking violent @ about 50mph. Fortunately no ... Read more

Incident date: May 28, 2021

The contact owns a 2020 Ford F53. The contact received notification of NHTSA campaign number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The contact stated that the that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not exp... Read more

Incident date: Jul 10, 2021

The contact owns a 2013 Chevrolet Malibu. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that while driving at 40 MPH, she began to lose control of the vehicle upon entering the highway as the vehicle independently swayed from left to right. The contact pulled the vehicle over to th... Read more

Incident date: Jul 13, 2021

Truck hit bump in road and began shaking violently to the point of almost losing control at 45mph. Very hard to hold onto steering wheel to bring truck to a stop.

Incident date: Jun 6, 2021

We were driving 35 MPH, and the rear tires started squealing. We pulled over and saw that both rear tires were slanted inward and the left rear was twisted, not going straight. I tried to drive it further and the rear tires would not turn. After going a block, we parked it and got a ride home. The next day, we had it towed to the local Nissan Dealership. They inspected it and told us that the rear... Read more

Incident date: Jul 11, 2021

Rear suspension components were loose on vehicle. My car was purchased with rear trd coilovers installed at factory. Suspension components were improperly tightened according to Toyota dealership who serviced my vehicle. Purchased car stock and never had suspension work done in the past. This is similar to NHTSA campaign 15v228000 recall on same car year/manufacturer/model/edition (2015 Scion ... Read more

Incident date: Nov 1, 2020

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 20V675000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and Midway Ford (2777 Snelling Ave N, Roseville, MN 55113:(651) 636-8200) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceed... Read more

Incident date: Feb 18, 2018

On multiple occasions I have experienced a “death wobble” or a violent shaking that happens to the front end. It typically occurs at speeds over 50 miles per hour. It can also happen after going over bumps or grooves in the road. To stop the shaking, I must quickly slow way down or even stop completely. I have video documentation of it happening as experienced from inside the cab captured at ... Read more

Incident date: Jul 1, 2021

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was m... Read more

Incident date: Jul 9, 2021

The front subframe rusted through on the left hand side which in turn caused the lower control arm to shift outward preventing full steering capabilities. There was a warranty extension dated back from 2017, brought into service on December of 2019, to the Chrysler dealership where it was purchased for lights on the cluster and a steering vibration and no one mentioned the subframe issue that was... Read more

Incident date: Jul 20, 2020

Originally, the rear axle on our trailer failed last year in July of 2020. We had an axle that was cambered in and that resulted in abnormal wear on our rear tires. Because of the abnormal wear, we had a blowout of our left tire on the rear axle while traveling on Interstate 84 in Oregon. After eight months, the dealer, Camping World/Keystone, replaced the axle. Upon receiving the trailer back i... Read more

Incident date: Mar 1, 2021

a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the rear tires were unevenly worn I was told. The other thing that is happening is that my steering wheel... Read more

Incident date: Jul 10, 2021

The car is making extreme noise from the rotors and it’s screeching. I took the car to paragon Acura multiple times and they stated it’s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything

Incident date: Apr 7, 2020

When I turn out of a parking spot it clicks and pops replaced ball joints shocks tie rods everything it won't go away and it does it when I pull into a parking spot

Incident date: Jul 9, 2021

While backing out of the driveway I heard a loud crack and grinding noise when turning the wheel to pull out into the street. Upon stopping a checking where the noise was coming I found that the left lower fore link completely sheared/ cracked off and the wheel was up against the back of the wheel well. ***The area where the wheel was backed up against (Completely tore the liner) has the cooling... Read more

Incident date: Jul 1, 2014

No Accident - Items need to be investigated for Safety Defects on Toyota's. 1> Front Brake Calipers (constant freezing of the front brake calipers). 2> Dash Cover (excessive cracking on the dash covers especially areas that contain airbags). 3> Fuel Pump Connection (on top of fuel tank, connection to fuel pump appears to create a short, which in turn causes vehicle to stall also could cause a fire... Read more

Incident date: Jul 3, 2021

Hello, While driving my Chevy suburban last week as I was pumping gas with my two year old son in the back seat. I saw smoke leaking and rolling out from the bottom of my vehicle. I had shift the vehicle off and inspected thoroughly. I couldn’t see and understand where this was coming from. It wasn’t the engine block and no check engine lights had come on. So I let the vehicle cool and star... Read more

Fire

Incident date: Jun 28, 2021

I was not involved in an incident. The rear frame of this vehicle has rusted 90% away. if it were driven any further the rear axel will fall off. I was towing a boat and it and the axel and rear bumper could have flown off the vehicle. I had no idea the extent of damage. I've owned the vehicle for 11 years. I've read that other Hummer h3 owners have had the axel fall off. Please let other Hummer h... Read more

Incident date: Jul 8, 2021

Going over bump 55 mph the truck did the death wobble.

Incident date: Jul 1, 2021

The specific issue happen while I was I was pulling out of my driveway. The front passenger side suddenly started squeaking. After getting on the highway and accelerating, the car started shaking, and making louder and louder noises. Inspecting the assembly next to the front passenger side tire, I saw that the control arm assembly was making metal on metal contact and the wheel was not horizont... Read more

Incident date: Jan 15, 2021

In our truck the power steering has been off and on since 2017. We called and visited multiple dealerships who admitted GMC/Chevy knows there is a problem but our vehicle vin was not associated with any fixes. Since April 2021 we have had zero power steering, also the stabilitrak light has always come on at the time of power steering loss. We have always had to use this truck for work and bou... Read more

Crash

Incident date: Mar 22, 2021

There was a recall for the toe joints so I took it to omeara ford in Northglenn colorado to get it fixed and when I got the car back I noticed it shook really bad when you step on the break no matter what speed. I took it to my local mechanic because I thought it was possibly my alignment. They stated per the recall an alignment should've been completed to complete the recall and advised I take it... Read more

Incident date: Jun 16, 2021

After having my 4 runner in for routine maintenance, my mechanic informed me that my frame was in bad condition and rusting through. Doubtful it has a year left and he advised me to junk it as fast as I can. 180;000 miles - so much for Toyota’s lasting a long time.

Incident date: Mar 1, 2021

The contact owns a 2012 Buick Lacrosse. The contact received a notification for NHTSA Campaign Number: 20V764000 (SUSPENSION) however, the part to do the recall repair was not yet available. The contact stated while driving 40 mph, the vehicle began to drift from side to side with check engine warning light illuminated on the instrument panel. The dealer had been notified about the failure and con... Read more

Incident date: Jul 9, 2021

The wheels were turning in and the steering was really hard to keep straight had to turn the steering wheel almost half around car make Loud screaming noises.tires went flat ..i have 6 grandkids lucky I wasn't going fast the car could of flipped .subframe broke in half on passenger side rusted right out.i got this car from right way dealership in Saginaw Michigan in march of 2019 they never told m... Read more