Consumer Safety Complaints

Incident date: Jul 1, 2018

FRAME IS ROTTING FROM INSIDE OUT, EXCESSIVE CORROSION. THIS IS A KNOWN ISSUE THAT WAS COMMON TO THE EARLY/MID 2000'S TOYOTA TUNDRA, TACOMA, AND 4RUNNER, THE LATTER OF WHICH SHARES FRAME COMPONENTS. TOYOTA, FOR WHATEVER REASON, COVERED THE TUNDRA AND TACOMA THROUGH RECALLS, BUT SO FAR HAS NOT DONE A RECALL ON THE 4RUNNER OR GX470.

Incident date: Jul 2, 2021

When my truck reaches 35 to 40 mph or hits a small bump it begins to shake violently in the steering wheel making it hard to control. I took it to a dealership who stated there was a recall part available, but after the repair the problem immediately began upon leaving their parking lot. My hill decent assist system now turns on and says there is a fault. The dealership was able to reproduce the p... Read more

Incident date: May 10, 2021

When starting and stopping there is a clunking noise coming from the rear of the vehicle.

Incident date: Jul 25, 2021

I was driving in the highway with my 1year and 3 month old children and the rear control arm gave out causing my to swerve almost loosing control.

Incident date: Jul 25, 2021

Crossover member is severely deteriorated and sway bar has broken out of the rear crossover member on both sides. Car only has 92,000 miles on it. Lower control arm can come lose and causing the wheel to detach from car. Sway bar was dragging the ground and upon inspection, noticed the deteriorated rear crossover.

Incident date: Jul 18, 2021

The truck at highway speed started to shake violently to the point that I could not steer it. I had to slow down in traffic to a point where the shaking subsided. Very frightening experience. We were not sure if we were going to crash in heavy traffic.

Incident date: Jul 5, 2021

Brakes are delayed and have a slipping feeling at times. Lights flash and wheel locks up, unknown problem, when vehicle is shut down and restarted problem resolves. Vehicle will not start due to electrical problem. researched and found safety recalls precisely for the problems I am having on other models, my truck needs to be included in those recalls.

Incident date: Jul 1, 2021

El vehículo en muchas ocasiones no quiere encender el tablero, se vuelve loco como si quisiera apagar ah blim, queda mucho ah, las luces del tablero y la radio se encienden y apagan

Incident date: Jul 24, 2021

Frame rusted in several places behind the cab at the rear spring shackles. Frame cracked both sides and bed is up against the cab and ready to break in two. Ford will not do anything. 145 k miles and the rest of the truck is in very good shape everything works except the cruise and is a loaded edge…..very upset just had a transmission rebuilt in it. Love the truck all the one I have looked at h... Read more

Incident date: Jul 20, 2021

The contact owns a 2012 Cadillac SRX. The contact stated that while driving downhill at approximately 35 mph, there was a loud screeching sound coming from the rear of the vehicle. The vehicle drove into the opposite lane before stopping on the side of the roadway. Upon inspection, it was determined that the rear passenger’s side wheel had detached. The vehicle was towed to the local dealer who ... Read more

Incident date: Jun 28, 2021

The contact owns a 2012 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not available. The contact stated that while driving 70 mph, the vehicle decelerated inadvertently almost to a complete stop. The vehicle was taken to the dealer and another dealer Wilkins Buick-GMC (6913 Ritchie Hwy, Glen Burnie, ... Read more

Incident date: Feb 2, 2019

The contact owns a 2019 Keystone Cougar. The contact stated that upon exiting the vehicle, the contact noticed that the fiberglass outside of one of the rear slides was cracked. The vehicle was taken to a local dealer where it was diagnosed with the fiberglass needing to be replaced. The vehicle was repaired but the failure recurred a year later. The contact then received notification of NHTSA cam... Read more

Incident date: Oct 7, 2020

Was driving on freeway at approx. 55 mph. Had to brake rapidly (but not emergency type braking) for accident ahead. Passenger side front wheel locked up and could only drive vehicle to exit freeway. A piece of metal from the suspension had broken and was caught between wheel and brake. Car was towed to Tesla where they indicated the front lower fore link had failed.

Incident date: Jun 25, 2021

The passenger side rear coil spring snapped without any warning and with in normal highway and city street use with only 46,244 miles and 5 years of age. The was manufactured in August of 2015, was delivered in November of 2015, and the spring failed in the last week of June 2021. The vehicle is used on road and has had all maintenance done on time or early. I drove the vehicle on June 25th and w... Read more

Incident date: Jul 1, 2019

For about 2 years my vehicle has been vibrating at the steering wheel. I have replaced the tires twice, have done multiple tire balances, rotations, road force tests, alignments, and have requested multiple inspections of all components associated with the steering assembly. All possible solutions have apparently been insufficient or they have been found inconclusive. The technicians at the dealer... Read more

Incident date: Jul 21, 2021

Death wobble. Very scary

Incident date: Jul 20, 2021

Rear suspension springs needed to be replaced. Both were snapped in two pieces, one happened to be broken but held together (stacked top to bottom) as two separate pieces. Nothing occurred to the car to cause this. Car has approximately 90,000 miles.

Incident date: Jul 10, 2021

I'm a recent owner of this motorcycle and have experienced a consistent feeling of what motorcyclists refer to as a "Death wobble" or at a minimum the beginnings of one. It happens during interstate highway speeds and predominantly during heavy traffic and it's magnified even more while approaching and passing tractor-trailers. I've been riding motorcycles both competitively as well as for persona... Read more

Incident date: Jul 5, 2021

The contact owns a 2003 Mercedes-Benz E500. The contact stated while driving 45 mph, the air bag suspension detached from the subframe which caused the shock to lean into the tire. The rear driver’s side wheel ceased turning. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not... Read more

Incident date: Jun 25, 2021

The chassis is rusted and the tires started leaning out because they are no longer supported fully. The vehicle is unsafe to drive now because of tire issues, and control. Insurance and or police will not look at because no accident occurred yet. I just notified Toyota who said the recall on models such as this had ended in 2015. The used car dealer my son just purchased from 5 months ago has ... Read more

Incident date: Jul 5, 2021

The right side motor mount is broken for starters and then on the left drivers side front struts are making a noise and sometimes my back up camera goes out also the transmission is starting to jerk a little or it may be the broken motor mount.

Incident date: Jul 22, 2021

this vehicle it's located at the New England area where winter eats metal. the links and axis axle are exposed to salt on winter months. see images attached. the whole underline vehicle should have a decent anti rust protective coat. the rear transmission cap should be replaced as well.

Incident date: Jul 20, 2021

The rear trailing arm of the car came off while driving. The part of the frame where the suspension connects rusted through. I looked up related cases and it seams that there is a recall only in Canada and not in the US. This is dangerous and almost sent me off the road with no warning. Everything else on the car works wonderfully and the car rand and drove great until this happened.

Incident date: Jul 13, 2021

Driving slowly out of parking lot a loud bang was heard. Scraping noise was heard from under van, drove about 25 yards then stopped at side of road. Left rear wheel was crooked and under van the left rear lower control arm was broken in half and was dragging on ground, left rear wheel was off ground. No one was injured, no other damage to this vehicle or others. This vehicle was previously service... Read more

Incident date: Jan 1, 2021

The contact owns a 2012 Buick Regal. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made ... Read more

Incident date: Oct 1, 2020

The contact owns a 2017 Ford Flex. The contact initially received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was not yet available. The contact then received a second recall notice which stated that parts were now available. The dealer was contacted and informed that the parts remained unavailable despite having received a letter stating... Read more

Incident date: Jun 24, 2021

Recall has been a month already with no fix. I am without a vehicle, when is this recall going to be fixed?

Incident date: Feb 6, 2019

Rack and pinion failure causing play in the steering, pull to one side, clunking and rapid shaking of the steering wheel when braking.

Incident date: Jul 10, 2019

Frame rusting from inside out. Vehicle has been in same family since purchased new in 2000 and no recall notice was ever received. Rest of vehicle is in GREAT shape.

Incident date: Jun 28, 2021

Front and shutters and feels like it may vibrate of the road. Also the trans slips into neutral.

Incident date: Feb 2, 2021

On my 2021 Forest River Cherokee Wolf Pup 16TS, I observed on the passenger side frame where the wheel is that at some point the axle/leaf spring components came in contact (perhaps many times) with the frame of the trailer. This had made a noticeable dent in the frame. The trailer was not heavily loaded and within GVAWR, GVWR, & CCC limits. From my observations, had I not already changed out the ... Read more

Incident date: Mar 30, 2020

My vehicle has had over 10 recalls but Mitsubishi has refused to properly fix any of the problems. I will attach a photo of the control arms and certain parts and recalls THEY cleared, and sent me on my way with. Now there is full suspension damage. Tire damage. And an entire list of other recalls that were never fixed by Mitsubishi. Also Airbag light, incorrect gas level. Windshield fluid leakin... Read more

Incident date: Jul 10, 2021

lost complete control of my steering on my car can not drive it i had to havve the car towed to hoffman linclon ford in East Hartford Ct i have repair estimate from them i the amount of 3309,11 hear is a break down of the repairs (Primary)steering-steering $140.00 power steering control module:power rack and pinion,both outer tie rod ends $2808.79 alignment check alignment $129.00 total before... Read more

Incident date: Apr 26, 2021

The contact owns a 2021 Audi A4. The contact received notification of NHTSA campaign number: 21V295000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not mad... Read more

Incident date: Jul 16, 2021

The contact owns a 2020 Ford Explorer. The contact stated that while driving 55 - 75 mph, the contact was switching lanes and felt the vehicle was swerving. The contact stated that there were vibrations felt coming from the floorboard. The vehicle was taken to the dealer and the dealer test drove the vehicle and diagnosed that there was no failure. The manufacturer was not made aware of the failur... Read more

Incident date: Jul 15, 2021

Driver hit a pothole in the road while driving at approx. 50 mph and the steering wheel started shaking violently. Driver slowed down immediately and the shaking stopped. Driver later went over a railroad track on the hwy. and reported the steering wheel started shaking violently again and the driver couldn't control the steering of the truck as it veered off the hwy. and almost hit a metal ligh... Read more

Incident date: Jul 2, 2021

Broken rear axle on the van. The axle has broken where the reinforcements were welded in from the recall in 2010. NHTSA action number is PE10016. So, the corrective action did not work and now I have broken axle as a result. The axle broke while driving the van and we were very fortunate to be driving at a slow rate of speed.

Incident date: Apr 15, 2013

The contact owns a 2013 Forest River Cherokee. The contact stated that the trailer’s single axle was rated for 3,500 pounds while the dry weight of the trailer was listed at 3,069 pounds, not including the accessories on the trailer. The contact stated that the axle was not rated properly for the camper. The manufacturer was not informed of the failure. There was no failure milage available.

Incident date: Jul 19, 2021

Every time after driving the vehicle from 5 to 10 miles get a “Service AdvanceTrac” message on console followed by “Hillside Driver Assist Disabled” and the cruise control is disabled.

Incident date: Jul 7, 2021

Failure of L front fore link resulting in unstable wheel, contact of wheel with wheel well, difficult steering and inability to drive vehicle.

Incident date: Aug 23, 2018

The contact owns a 2005 Toyota 4Runner. The contact stated that upon taking the vehicle to an independent mechanic, she was informed that significant corrosion had developed on the front end of the undercarriage. The contact was then referred by the independent mechanic to the dealer where she was informed that while was rust found on the undercarriage of the vehicle, the vehicle was safe to opera... Read more

Incident date: Mar 31, 2021

The contact owns a 2020 Ford F-53 Chassis. The contact received NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made ... Read more

Incident date: Jul 18, 2021

Vehicle travels down the road at speed and hits a bump. The steering wheel shakes uncontrollably and is very dangerous. I researched this problem and observed that this is called the "death wobble"

Incident date: Jan 1, 2020

Hi, I get my car fixed at the dealer Inver Grove Kia in West Saint Paul in Minnesota. There is s problem with my suspension. With that being said, the first problem was my sway bar and that was not fixed correctly. I am now hearing the same noise on the passenger side of SUV and they are telling me it is strut. I need to have all information and recalls sent to me. Then dealer is not looking int... Read more

Incident date: Jul 15, 2021

We were driving and went through a dip in the road and the whole front end of the A- Frame bent/buckled. We have not had any problems with this in the past, but it is a brand new trailer and we are learning it has happened to a few others all Grand Design XLS series. We wonder if the steel used is not of top quality and is too thin.

Incident date: Apr 2, 2021

I purchased a 2020 Thor/Dutchman Astoria Fifth wheel travel trailer Model number 3173 on 04-02-2021 from DeMontrond RV in Houston Texas. There was bent metal Damage to the pin box support which the dealer said was not a problem as it had been checked out. On the way back home from Houston Texas to Lake Havasu City Arizona ( 1400 miles) the trailed swayed badly to the point i had to slow down to... Read more

Incident date: Jul 16, 2021

This car was bought for a new driver and we have had 2 separate occasions when she has gotten somewhere and the car wont start. All the warning lights come on, but will not do anything when you push the button. We can jump it and it will start. This is not safe for a young person that could get stranded at random somewhere, and is now afraid to take it somewhere. We have checked the connections... Read more

Incident date: Jul 17, 2021

Rapid oscillation of the steering wheel ( death wobble ). The steering damper was replaced at 18,744 miles. This helped for a little while. When you hit a slight bump in the road, often times the seam where a bridge meets the pavement the rapid oscillation will begin. To stop the oscillation the vehicle will have to be slowed down to between 25-30 mph. This is very dangerous when traveling on a bu... Read more

Incident date: Jul 8, 2021

I was driving down the highway when my front drivers side control arm broke causing me to completely lose control of my vehicle. I was thrown down an embankment and into a cornfield where my vehicle came to a stop. I narrowly missed a telephone pole and culvert. I am extremely fortunate that my car went into a field rather than into oncoming traffic as this happened during rush hour traffic on a T... Read more

Crash

Incident date: Jul 17, 2021

Beginning at 18,000 miles on the truck, the front end would begin to bounce and vibrate at speeds over 55 mph is I hit even minor bumps in the road. The vibrations would seem to build on themselves until the truck was violently shaking and the steering wheel was uncontrollable. By 20,000 miles this was occurring at lower speeds as well.