Consumer Safety Complaints

Incident date: Aug 4, 2021

My front end sounds weird and when I turn my trac lights come on and it tries to turn off but never does I was told my fuel pump was bad I paid 650 for it to be fixed was the issue I believe it is a recall on similar vehicles

Incident date: Sep 1, 2021

Front end passages side shaking with 60 mhg. And some time smelling gasoline when first started up my car.

Incident date: Sep 1, 2021

this vehicle was sold by a dealership with these issues the frame has a half inch wide six inch long gap needs a fuel pump control module and the engine needs lifters replaced.

Incident date: Sep 21, 2021

2006 JEEP LIBERTY. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 18V-278. THE CONSUMER STATED THE MANUFACTURER DECLINED TO REIMBURSE THE COST OF REPAIRS DUE TO THE VEHICLE BEING OUT OF WARRANTY AND CREDIT CARD NOTICE NOT BEING SUBMITTED. *JS

Incident date: Sep 21, 2021

2011 CADILLAC SRX. CONSUMER WRITES REGARDING REAR SUSPENSION TOE LINK SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER REQUESTED A RENTAL CAR UNTIL THE VEHICLE WAS REPAIRED.

Incident date: Sep 21, 2021

2012 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION TOE LINK SAFETY RECALL.

Incident date: Sep 19, 2021

The contact owns a 2008 Saturn Vue. The contact stated that while driving the vehicle pulled left and was uncontrollable. The contact stated that the TPMS warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 122,896.

Incident date: Sep 21, 2021

2011Cadillac SRX owner. Car has know water issue that collected inside car at the time of rain ruining the tailgate module. Since that time I have had all of the warning lights as indicated in the recall of August 2021. Stabilitrak Service, Slippery Roads, Shut off engine now etc. I have been waiting for the recall part to be produced since August and have been without a vehicle. I contacted Arro... Read more

Incident date: Sep 21, 2021

It hits a small bump in the road an it shakes so hard that I ave to jerk the wheel hard one direction an slam on the brakes to make it stop. Normally it happens around 60-65. When it starts shaking if I am in traffic it is scary. Have to pull over to the side of road. I think I only have 80k miles on the thing. It is random. Sometimes it does it for no reason, sometimes you hit a bump an nothing h... Read more

Incident date: Aug 17, 2021

While driving on an urban road and going over a slight bump, heard a clunk in the left rear wheel well. Pulled over and off road to investigate the situation. Was unable to see any particular cause in the rear suspension. However a small piece of corroded aluminum fell onto the ground from up inside the wheel well. The vehicle was taken to a repair shop and the diagnosis was that both aluminum r... Read more

Incident date: Jan 5, 2019

The contact owns a 2010 Cadillac SRX. The contact stated while driving 35 MPH and making a right turn, she heard abnormal sounds coming from the rear end of the vehicle. The stability warning light illuminated. The contact stated she veered to the side of the road for 15 seconds per the Owner’s Manual. The contact stated that as she drove the vehicle and was attempting to make a left turn, the f... Read more

Incident date: Sep 20, 2021

My Motorhome is on a f-53 chassis and i am getting the Advanctrac Warrning that Advance trac is disabled and the cruise control shuts down. The cruise control stopping and no advance trac is a big safety problem

Incident date: Aug 20, 2021

While driving on the highway with my family (at the speed limit) we heard a noise and I lost control of the steering. There was no pre-warning. It felt like I was hydro-planing. We were in the center lane. Luckily, no cars were next to me. Definitely would have caused a collision. I assumed we had a flat tire. I was able to ease the car to the shoulder. All tires were OK. Car was towed to our re... Read more

Incident date: Sep 19, 2021

Front ball joint came off and caused car to come to crash into road. It is now in a repair shop where I had it towed as it was causing problems sitting on road. If I had been going faster I m not sure how serious a problem to me or others on road it would cause. Possible death. It is being inspected by Advanced Automotive, 503-364-2046. The car has less than 50,000 miles on it and I don't understa... Read more

Incident date: Sep 15, 2021

Vehicle engine light came on after driving from carlot- after 50 miles. Meineke- diagnosed report stated, -O2 sensors & catalytic converter needed replacement. Two of tires had a patched over hole. The other two tires had inner bar wears &vehicle needed a steering box.

Incident date: Oct 9, 2020

ON THE EVENING OF OCTOBER 9, 2020, THE AIR BAG ON MY 2017 CORVETTE Z06 UNEXPECTLY DEPLOYED WITHOUT ANY WARNING IN MY FACE BLOCKING MY VIEW WHILE DRIVING DOWNHILL AROUND 45 MILES PER HOUR AND WITHOUT ME STRIKING ANY OBJECT ON THE TWO-LANE HIGHWAY. I BELIEVE THE RIGHT FRONT WHEEL WAS DEFECTIVE AND BROKE PUNCTURING THE RIGHT FRONT TIRE THAT CAUSED THE RIGHT FRONT SUSPENSION AND FRAME RAILS TO STRIKE... Read more

Crash 1 injured

Incident date: Sep 4, 2021

I have had to bring the car in for vibration in the front drivers wheel/tire over 3 times in less than 5 years. A part of the suspension was replace once or twice and I was told that I needed several tires replace less than 10,000 miles of wear. The problem has returned again with both vibration and noise, yet I can't get an appointment for 3 weeks after I reported the issue. I can't find any ... Read more

Incident date: Aug 12, 2021

The tie rod on my 2016 Ford Explorer BROKE. Luckily my husband was just backing it out of our garage He heard a loud noise sounding like he had run over something metal and the car would not move. He got out to take a look and the right front wheel was turned completely sideways The dealership told us to bring it in. We had to hire a flat bed truck to get it there.so that was at our expense.When ... Read more

Incident date: Sep 9, 2021

I have not actually had an incident yet, but have been advised by the Toyota service team that I should no longer tow trailers and should consider not driving it at all due to frame rust/perforation in front of the rear control arms. This has been a well cared for vehicle that is in otherwise great shape (It has had every repair the dealership has ever recommended) the vehicle was bought per the d... Read more

Incident date: Sep 12, 2021

At 11,000 miles my car began to wobble dangerously. I took it to the dealership and they informed me that two Pins were missing from the alignment cams. They blamed Goodyear for not doing a good alignment at 3,000 miles. Goodyear says they see a lot of these issues in their shop and believes GM needs to recall and fix this issue on all of its models. The repair cost me $459.69. GM said this was no... Read more

Incident date: Jun 19, 2021

I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is st... Read more

Crash 1 injured

Incident date: Aug 1, 2021

The contact owns a 2014 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the "Service rear axle" warning light was illuminate... Read more

Incident date: Sep 17, 2021

The wheel well rusted out, completely leaving the shock tower and stability of the car at risk, rusted out completely, I'm a light backyard mechanic and I've seen the Ford do the same . The repair is almost the value of the car, and unless you trust them your basically buying a new vehicle, because while you're there may change the set of shock's and absorber that's about 700. To include. This ... Read more

Incident date: Sep 16, 2021

When driving down the highway at normal speed 65 mph when encountering a bump the vehicle started shaking uncontrollably, including the steering wheel. Issue would not resolve until reducing speed. This was all after vehicle had been to dealer and had all new tie bars, steering damper, shocks, wheel alignment and balancing done.

Incident date: Sep 13, 2021

While driving on the highway my vehicle starts shaking very bad, this has happened a few times now.

Incident date: Sep 16, 2021

Excessive rust build up all along the underside of the vehicle, frame, and all over the suspension components

Incident date: Sep 14, 2021

The faulty control arm issue was repaired in 2017. When I went in for a front end alignment on 9/14/2021 they noticed that the control arms were rusting through. I live in Wisconsin and noticed that there is a recall on 2007 lancers for a similar problem where the control arms were not replaced with zinc coated control arms for protection from anti icing agents used on the roads. Does this reca... Read more

Incident date: May 25, 2021

The contact owns a 2008 Ford F-250. The contact stated while driving 35-45 MPH, the vehicle hit a bump and he heard abnormal sounds coming from underneath the vehicle. The contact stated upon taking the vehicle to the dealer for an inspection, he was informed that the body mount bushings that hold the cab to the train and cushion the road and the engine vibrations from the body were detaching from... Read more

Incident date: Sep 14, 2021

Reversing out of a driveway went to turn wheel heard loud pop snap front passenger side went to ground fender popped lose discovered by tow that the lower ball joint had snapped and possible lower control arm

Incident date: Aug 3, 2019

The main rust issues are claims arising out of a pending class action lawsuit pleadings’ that the Toyota Manufacturer perform at no cost inspections, in addition to dire emergency needed replacement of including my 2003 Toyota 4Runner frame because of premature rusting of the undercarriage-my vehicle’s frame due to improper treatment against rust corrosion during manufacturing-inadequate rust ... Read more

Incident date: Jul 3, 2021

Severe steering wheel oscillation and front end shake after crossing over bridge expansion joints or rough road surface at speeds of 50 to 70 mph. This occurred on highway and caused the truck to begin to drift into adjacent lane. Unable to quickly reduce speed because of semi truck and additional vehicles immediately behind my vehicle -- shaking stopped after reducing speed to approximately 40-45... Read more

Incident date: Sep 7, 2021

I have experienced the death wobble several times over the last month. I went to the dealership and asked them to check the suspension (tie rods, shocks, etc) and they said nothing was wrong. From 40-70 mph, if I hit the smallest bump or uneven spot in the road, the entire front end shakes so bad I can hardly stay on the road.

Incident date: Sep 8, 2021

The truck started shaking extremely bad when driving on the highway. It was very violent and pull me of the road. Lost some of the trim of the bottom of the wheel wells. Scratch up from the tall grass.

Crash

Incident date: Sep 15, 2021

The frame of my truck is rusting away and it’s getting worse and worse and I called Toyota to see if they would fix it because of their previous Tacoma rusty frame recall and they denied me.

Incident date: Sep 15, 2021

The contact owns a 2011 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was no... Read more

Incident date: Aug 19, 2020

Steering wheel shakes violently after hitting bump on highway. Vehicle is extremely difficult to control until reducing speed significantly. Have seen many other reports referring to this as death wobble. No warning or unusual conditions. Has happened numerous times, beginning about a year after purchasing the truck. It is getting progressively worse.

Incident date: Sep 10, 2020

The contact owns a 2016 GMC Yukon. The contact stated while driving at various speeds, the vehicle would shake and vibrate. The cause of the failure was not determined. Also, the driver and passenger side retractable running boards would erroneously retract back and forth while driving, and on several occasions, while attempting to exit the vehicle the running board remained retracted causing the ... Read more

1 injured

Incident date: Sep 15, 2021

Upon inspection of the underside I my tundra I noticed the rear bumper nearly rusted away. Further inspection showed major rusting of the tow tongue tunnel, rear shock supports and spots on the frame.

Incident date: Jul 8, 2021

I first noticed the extreme wobble going 65 mph on the highway. I almost lost control of the truck due to the extreme wobbling sensation after hitting a small bump. I have driven over the same bump in other vehicles with no issue whatsoever. I am now noticing that the problem is getting worse happening at speeds as low as 25 mph traveling on regular streets. I scheduled an appointment at the deale... Read more

Incident date: Dec 30, 2020

Car doesn’t run probably. Seat are getting ripped

Incident date: Sep 7, 2021

I have a 2006 Toyota Tundra. The frame has extensive rust along with holes and metal flaking off of the frame. We bought the truck in July 2020. It has been rendered unsafe to drive.

Incident date: Sep 14, 2021

FAULTY CONTROL ARM/BALL JOINTS ( ALL IN ONE PART TOGETHER FOR BALL JOINT AND CONTROL ARM) first time I took it in was jan 2021 the two months later now this is the 3RD time now the car dealership is stating the faulty part ( control arm/ ball join) mechanic stated both times that that parts were faulty. Causing damage to tires that are not safe and I have to pay out of pocket for new tires when... Read more

Incident date: May 29, 2021

I was driving my 2011 Dodge Caliber and heard cracking sounds, I was able to pull into a parking lot. My father came over and looked under the car, the subframe is totally rusted out and my tires could have fallen off at anytime. Thank goodness we were not on the highway. The car has only 86,000 miles on it and will take more money than I can afford to fix it. This really needs to be taken care of... Read more

Incident date: Sep 10, 2021

The contact owns a 2003 Ford Windstar. The contact stated that the ABS warning light and brake warning light was illuminated on the instrument panel. The contact then took the vehicle to a dealer where she was informed that the rear axle was severely corroded and at risk of fracturing. The dealer informed her of NHTSA Campaign Number: 10V385000 (Suspension) however, the VIN was not under recall. T... Read more

Incident date: Sep 13, 2021

LEFT REAR CONTROL ARM BROKE WHILE DRIVING. HIGH SAFETY RISK. REAR WHEEL ASSEMBLY IS ONLY ATTACHED BY SHOCK ABSORBER. REAR SUSPENSION COMPONENTS SHOW EXCESSIVE RUST. VEHICLE IS SCHEDULED FOR SERVICE AT NISSAN DEALER LATER THIS WEEK.

Incident date: Sep 8, 2021

REAR END - REAR DIFFERENTIAL I TOOK CAR IN MANY MANY TIMES BECAUSE OF A STRANGE NOISE IT WAS MAKING AND THEY KEPT TELLING ME NOTHING IS WRONG, WELL NOW MY REAR END SOUNDS LIKE IT IS FALLING APART. THEY GAVE ME MY CAR BACK AND TOLD ME PARTS ARE ON A NATIONAL BACKORDER. NO WARNING LIGHTS IN THE CAR ARE ON, NOR EVER CAME ON. MY CAR WAS SERVICED REGULARLY BY THE LINCOLN DEALERSHIP, Bob Ferrando in Gir... Read more

Incident date: Jun 1, 2021

The contact owns a 2010 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle was swaying from left to right. Th... Read more

Incident date: Sep 10, 2021

My 2019 Ford has done the "death wobble" as its known 3 times in the last month. It shakes so violently when you go over a bump in the road that you must immediately pull off the road and the cars behind you must swerve to miss you because you have to stop and pull over to make it stop. The last time it did it on 9/10/2021 my arms literally hurt from the the terrible shaking. Another time on 9/7/2... Read more

Incident date: Jun 1, 2021

My power steering goes out when driving randomly. This has been happening for the last three or four weeks a few times a day. It happens when I'm driving on the highway it happens at all speeds the steering wheel consistently shakes. I have called many dealerships and they want to charge a fee for checking on my recalls. Nothing has been inspected by anyone but I do get warning messages about powe... Read more

Incident date: Sep 13, 2021

I was driving down the road when the air suspension went out. My truck started bouncing and I almost lost control of my truck. I had to pull over and see what the issue was. The air suspension works whe. It wants too. It's very dangerous driving on the freeway when the suspension goes out.