Consumer Safety Complaints

Incident date: Sep 29, 2021

The contact owns a 2002 Chevrolet Express. The contact stated while driving 65 MPH, she heard an abnormal loud banging sound coming from the rear end of the vehicle. The contact stated that the passenger’s side rear axle detached from the vehicle, causing the tire to detach and roll away. The contact did not sustain any injury. The vehicle was towed to a tow lot. The dealer and the manufacturer ... Read more

Incident date: Sep 29, 2021

2014 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION TOE LINK SAFETY RECALL. THE CONSUMER STATED THE SAFETY RECALL REPAIR WAS COMPLETED, BUT THE VEHICLE CONTINUED TO EXHIBIT THE FAILURE.

Incident date: Sep 18, 2021

The truck had a frame recall and the frame was sprayed in accordance with the recall in 2014. The frame continued to rust badly and the welded bracket for the sway bar broke free of the frame while driving.

Incident date: Aug 15, 2021

The contact owns a 2015 Cadillac SRX. The contact received a notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact also stated that soon after receiving the notice, an abnormal cranking sound began to emit from the rear of the vehicle while driving. There was no warning light illuminated. The dealer had been noti... Read more

Incident date: Sep 27, 2018

The contact owns a 2000 Toyota Tacoma. The contact stated that he received a recall notification for an unknown safety recall. The contact stated that the vehicle was taken to the dealer who inspected the vehicle and informed the contact that the vehicle did not need the recall repair at the time. The contact stated upon taking the vehicle to the independent mechanic for a repair, he was informed ... Read more

Incident date: Sep 29, 2021

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated she was informed at the State Inspection that ... Read more

Incident date: Sep 1, 2021

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at a low rate of speed in traffic, the rear suspension started to sway without warning. The contact then received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part for the repair was not available. The dealer had been notified about the recall and confirmed that the parts were not yet availabl... Read more

Incident date: Jan 1, 2021

The contact owns a 2013 Ram 1500. The contact stated the vehicle had seized and the air ride system became inoperable. The front end was lower than the rear end. The vehicle was taken to a local dealer where the contact was informed that the air ride pump needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure however, no further... Read more

Incident date: Sep 2, 2021

When driving the truck and come into contact with rough road, the front wheel/s feel like they are coming off of the truck. The entire truck shakes as well as the steering column vibrating extensively. Since this issue has been recognized a couple months ago as I was driving on a freeway, the local Ford dealership service center is willing to fix the issue but informed me that I would be held resp... Read more

Incident date: Jul 9, 2021

My Honda has had the front axle replaced twice and now the Honda Dealership is stating it needs to be replaced a third time. The Passenger side also had to have the knuckle or whatever replaced where the tire extends. I mostly drive my child to school and myself to work and or highway driving. I have own cars since I was 16, am now quite past that year and have never had to have the front axle rep... Read more

Incident date: Sep 1, 2021

I think my trailing arm on the rear suspension are coming loose

Incident date: Sep 28, 2021

2013 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO REAR TOE LINKS SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALERSHIP INFORMED THE CONSUMER THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND REDIRECTED THE CONSUMER TO THE DEALER. *JS

Incident date: Jul 1, 2021

The contact owns a 2009 Mercedes-Benz C300. The contact stated while driving at various speeds, the driver’s side rear tire inverted into the wheel well due to excessive corrosion. The contact had taken the vehicle to an independent mechanic where he confirmed the failure and informed him that the subframe needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle... Read more

Incident date: Sep 21, 2021

The contact's daughter owns a 2013 Mercedes-Benz C300. The contact stated that while driving at various speeds, his daughter lost control of the vehicle upon the depression of the brake pedal. The contact stated that the vehicle would veer off the road without warning. His daughter had taken the vehicle to an independent mechanic who informed her that the subframe had severe corrosion. The manufac... Read more

Incident date: Sep 28, 2021

The contact owns a 2011 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had ... Read more

Incident date: Sep 12, 2021

Front lower fore links. Catastrophic failure while navigating a parking lot. Was told this just happens and that they just break... This vehicle only has 14000 miles. It was not available for inspection, despite receiving recent service. There were no indications of any kind that this kind of failure could occur or might occur. The car would come to an abrupt stop and halt. I have a major concern ... Read more

Incident date: Aug 6, 2021

Steering wheel shakes around 58-64 mph. Brought 4Runner in twice already with tires being road-forced balanced but nothing seems to work. I will be bringing it in again for the third time. This has happened with less than 100 miles, now with 2,700 mi.

Incident date: May 10, 2021

1.) Front suspension cradle system causing the steering wheel to cocked to one side is what failed and pictures have been uploaded for inspection. 2.) This could have been a lot worst had this happened going down the freeway as my wife and I travel a lot. 3.) Not that I am aware of 4.) No it was only inspected by the Brown Motors Dealership 5.) There were no warning lamps before the incident happ... Read more

Incident date: Sep 28, 2021

The contact owns a 2013 Buick LaCrosse. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact ha... Read more

Incident date: Aug 2, 2021

The contact owns a 2020 Forest River Georgetown Motorhome built on a 2020 Ford F-53 chassis. The contact received notification of NHTSA campaign number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable am... Read more

Incident date: Sep 28, 2021

Undercarriage of vehicle was not properly rust coated by manufacturer. Undercarriage is so rusted that my mechanic advised it may need a new frame.

Incident date: Feb 1, 2021

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact then received a second recall notice which stated that parts were now available. The dealer was contacted, and the contact was informed that the parts remained unavailable. The contact stated that the... Read more

Incident date: Sep 1, 2020

The contact owns a 2019 Ford F-250. The contact stated that while driving approximately 75 MPH and traveling over a bump in the roadway, the vehicle started shaking violently. The contact mentioned that the vehicle experienced the death wobble. Additionally, the front tires were off the roadway. The contact applied the brakes to stop the vehicle from shaking. The vehicle was taken to the local dea... Read more

Incident date: Sep 28, 2021

We have put roughly 20,000 miles on this vehicle and were putting new tires on, when the technician showed me that all four struts were leaking. This vehicle is not driven excessively, it is primarily for short trips around the city and is not used in heavy traffic. A quick search identifies that this is a known issue, with multiple people identifying there concern. There are multiple several co... Read more

Incident date: Sep 6, 2021

This vehicle was made by Ford as a partially complete vehicle and converted to 4 wheel drive by Quigley Motor Company Inc. The Quigley torque arms installed appear to commonly fail from some of the earlier years and a design change has been made (from C-channel arms to tubular). The design and construction of the C-channel torque arm (connecting the front axle to the frame of the vehicle) is pron... Read more

Incident date: Sep 28, 2021

Front passenger fore link broke while driving. Normal daily driving. Miles 29,426. Tesla is charging me for the repair even though it’s a known defect. Have photos to prove it.

Incident date: Sep 8, 2021

The frame and suspension has overly corroded. The frame is falling apart so bad that when I shut the driver's door chunks of metal fall to the ground. I've had it assessed and they say it should not be this bad. Even in Michigan

Incident date: Oct 28, 2019

I have experienced rapid, violent vibrations in the front suspension (aka "death wobble") in my 2019 Ford F-250 numerous times. I have taken it back to the dealership (Loveland Ford) where I purchased and have my vehicle services through. It started with less that 10,000 miles on it. Ford came out with a recall to replace the steering dampener and Ford has replaced it twice, have done an alignme... Read more

Incident date: Sep 26, 2021

The contact owns a 2006 Jeep Liberty. The contact stated while driving at slow speeds, the driver's side front of vehicle lowered to the ground causing a tire blowout. The ABS and TPMS warning lights were illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The contact stated ... Read more

Incident date: Sep 22, 2021

Our escape failed Pennsylvania state inspection due to the front subframe (engine cradle) rusting and cracking at the attachment points with the control arms. Our mechanic invited us to come into his garage and inspect the problem. Upon our personal inspection to the problem we noticed holes, cracks and bending at and near these joints. Our mechanic told us that this problem is a common occurance ... Read more

Incident date: Sep 20, 2021

The contact owns a 2017 Ford Explorer. The contact received a recall notification for NHTSA Campaign Number: 21V537000 (Suspension). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. VIN tool confirms parts are not avai... Read more

Incident date: Aug 1, 2021

The contact owns a 2015 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer as well as Five Star Cadillac (495 Watson Blvd Suite B, Warner Robins, GA 31093, (478) 302-0612) and Hennessy Cadillac (3377 Satellite Blvd, Duluth, GA 30096, (770) 680-70... Read more

Incident date: Sep 19, 2021

In the past 15 months (recently as last week) I've had to replace the ball joints in the front end. We are the original owner and have the same address when purchased. I see there was a recall notice but i was never informed. NHTSA Recall #06V288000. The repair on 9/210/21 repair was a total of $516.00. The repair in 6/2020 was $516.00 as well. Lower ball joint - $136 Upper control arm - $130 Lab... Read more

Incident date: Sep 24, 2021

The contact owns a 2014 Rockwood Signature Ultra Lite. The contact stated that the two axles were fractured. The contact's husband stated that while changing the tire he noticed that the driver’s side wheel was broken. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was u... Read more

Incident date: Apr 21, 2021

The leaf springs appear to have failed. The vehicle is available for inspection. If the leaf spring brakes, control of the vehicle could quickly become an issue. On 9/24/21 I brought my truck into the local GMC dealer for inspection. The service technician indicated the leaf springs show “possible overloading” and recommended air bags to level the truck. The heaviest load for this truck h... Read more

Incident date: Sep 26, 2021

The car was parked on my driveway, As soon as i started it, I got a message 'The electronic rear axle differential lock is inoperative' NHTSA previously issued a recall for 2017 C63s AMG models. I purchased this vehicle from Carvana in April 2021 with clean single owner carfax. The manufacture warranty has expired. I have seen lots of posts on Mercedes forum talking about this issue where Merced... Read more

Incident date: Jul 15, 2019

truck has 15000 miles has wheel hop in the frontend and the front tires are wearing bad on the outside it has had 3 stabilizer shocks replaced they told me for 1800 dollars to up grade the shocks the truck is under warranty please help

Incident date: Aug 13, 2021

The contact owns a 2013 Buick Lacrosse. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) and the notification stated that parts were available. The dealer was then contacted about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exce... Read more

Incident date: Aug 1, 2021

The contact owns a 2022 Nissan Pathfinder. The contact stated that while driving the vehicle at various speeds, the rear of the vehicle was swaying. The contact mentioned the steering wheel was needed to be operated more to control the vehicle. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The app... Read more

Incident date: Jan 1, 2021

The contact owns a 2012 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact then received a second notice that stated that parts were now available. The dealer had been notified about the recall; however, the contact was informed that the parts were still not yet available. T... Read more

Incident date: Apr 15, 2021

I own a 2003 Toyota 4Runner with very low mileage for its age. It has been garage kept for most of its life. I was experiencing difficulty steering, and when I took the car to a mechanic, it was determined that the frame was prematurely rusted and rotted to a dangerous level putting my life at risk while driving it.

Incident date: Sep 13, 2021

safety issue becomes whenever noise from under carriage as if as trailing arms are out of order notice problems whenever roll over small bumps in the road or uneven pavement

Incident date: Sep 23, 2021

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO BROKEN SUSPENSION TOE LINK. THE CONSUMER STATED WHILE DRIVING, THE REAR SUSPENSION TOE LINK FAILED CAUSING THE DRIVER TO CROSSOVER SIDEWAYS INTO THE MEDIAN. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE TOWING AND REPAIRS AFTER BEING NOTIFIED OF A SAFETY RECALL. THE MANUFACTURER HAD BEEN NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE.

Incident date: Jul 1, 2021

The contact owns a 2019 Nissan Altima. The contact stated while making right turns there was an abnormal clanking noise coming from the vehicle without warning. The contact had taken the vehicle to a dealer and informed her that the axle was defective and needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle remained at the dealer and was not re... Read more

Incident date: Aug 23, 2021

Rack and pinion sound and sterring crazy the brakes sound similar at horn train and suspensión rare sound fuse case problems for my ligths

Incident date: Sep 7, 2021

While driving with traffic at highway speeds, bumps in the road surface cause the Front End of my 2019 JEEP WRANGLER to bounce violently and I have to reduce the speed to around 45 MPH to have the suspension return to normal. I have brought the vehicle to Golling Jeep Dealership 3 times. They replaced the Steering Damper in May of 2021which temporarily resolved the issue. I brought the car back... Read more

Incident date: Sep 12, 2021

The contact owns a 2017 Grand Design Solitude RV. The contact stated that while driving, the rear axle suspension separated from vehicle. The contacted noticed that the rear axle shifted three inches towards the driver’s side. The vehicle was taken to a rest stop where an independent mechanic replaced the left and right leaf springs. The local dealer was not contacted. The manufacturer was notif... Read more

Incident date: Sep 1, 2021

CORROSION AND RUST PROOFING CAUSING THE SUBFRAME AND CONTROL ARMS TO CORRODE AND DETACH

Incident date: Sep 23, 2021

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) several months ago however, the parts to do the repair was unavailable. The contact recently received another notice that stated that the parts were available however, the dealer stated that they did not have the parts. The dealer stated it would take several weeks to receiv... Read more

Incident date: Sep 1, 2021

Picture is not of my truck...I have and Ext. truck.........Low oil pressure light keeps coming on saying stop engine...just had oil change to and traction control...stabilitrak...tire monitor all on Is there a recall on this the beeping noise drives me crazy .. oil light starts when driving