Consumer Safety Complaints

Incident date: Oct 18, 2021

The Air Suspension System on my 2014 Dodge Ram 1500 4 X4 has stalled or has currently frozen and this makes it extremely difficult to steer the vehicle. Even at low speeds 25-45 mph it leaves the pavement when crossing the slightest pavement imperfections. The Highways of Louisiana and Texas are filled with imperfections and it is a horrifying experience to drive this vehicle in this condition. ... Read more

Incident date: Oct 14, 2020

Mileage Rollback

Incident date: Jun 10, 2020

The front end of my truck shakes violently when I hit bumps (death wobble)

Incident date: Sep 10, 2021

The contact owns a 2021 Jayco Northpoint. The contact stated while inspecting the RV it was discovered that the rear driver’s side tire had experienced balding. After measuring the axle, it was determined that a 5/16-inch discrepancy on the driver’s side of the axle was present which caused the balding of the tire. The RV manufacturer and the axle manufacturer Dexter Axles were notified of the... Read more

Incident date: Oct 21, 2020

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated there were abnormal rattling sounds coming from underneath the vehicle while driving at various speeds. The contact stated that the manufacturer had excee... Read more

Incident date: Jun 23, 2021

The contact owns a 2017 RAM 4500. The contact stated while towing 3 vehicles and driving 60 mph, when the front of the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact stated he continued driving but began to change to the right lane when he heard a loud abnormal noise coming from under the vehicle. The contact lost control of the vehicle and crashed into ... Read more

Crash

Incident date: Sep 20, 2021

Since we purchased this jeep new it has been plagued with steering wandering and pulls to left or right without warning. It was dangerous to drive and unsafe for my family. After some researched I learned there was a technical service bulletin (8-003-21) for the 2018-2020 JL and supposedly the 2021 had the upgraded steering gear and updated software for the electric power steering. However this... Read more

Incident date: Oct 6, 2021

Twice in the past 4 weeks, while driving, the car switches into Neutral. The car dash still says it is in Drive and the gear buttons still show “D/S” highlighted. However, the car is rev-ing the engine as if it is in neutral and the car is only rolling instead of driving. It lasts for about 10 seconds and then resumes working normally.

Incident date: Aug 28, 2021

Q-What component or system failed or malfunctioned, and is it available for inspection upon request? A-Suspension and steering effective. Any time I drive and make turns it makes like a clunking noise. You can actually feel it in the floor board. It's worse when you are driving down a not so smooth road. You can look at it as soon as possible. Q-How was your safety or the safety of others put at... Read more

Incident date: Oct 2, 2021

The contact owns a 2010 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact was unsure whether she ... Read more

Incident date: Oct 20, 2021

Uncontrollable shaking at about 72 after hitting a bump in the road. Had to slow down to about 30 to get it to stop on a 70mph highway.

Incident date: Oct 4, 2017

the airbag light that is under the dash board always turns on all of a sudden I am concerned the airbags might open or their migght be something wrong and god forbid in a accident they dont open also the suspention has always had issues

Incident date: Oct 20, 2021

Heard some noise coming from the front left side of the truck. I parked it, took a look and noticed that the entire frame is completely rusted out with the front left wheel area with the most rust. The frame itself may break apart at any moment.

Incident date: Oct 5, 2021

Vehicle recall letter for recall N212340980 received stating service is needed but there are no parts. Check with the dealership. Called local dealership x3 and no call back. Went to dealership 10/5 and was told "there's nothing they can do". How do I know when I can get my car fixed???

Incident date: Sep 1, 2021

The contact owns a 2010 Mazda CX-9. The contact received notification of NHTSA campaign number 15V451000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made a... Read more

Incident date: Oct 18, 2021

Severe "death wobble" condition occurred on highway.

Incident date: Sep 19, 2021

The contact owns a 2016 Land Rover Discovery Sport. The contact stated that while driving approximately 50 MPH or above, the vehicle started wobbling with contact almost losing control of the vehicle. The wobbling lasted less than a minute before the vehicle would regain normal stability and function. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. Th... Read more

Incident date: Aug 1, 2021

The contact owns a 2010 Cadillac SRX. The contact stated that while driving at an undisclosed speed, there was an abnormal noise detected. The electronic stability and traction control warning lights were illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confi... Read more

Incident date: Jul 30, 2021

The contact owns a 2010 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The local dealer was contacted and informed the contact that parts were on order but could not confirm when parts would be available. The manufacturer was made aware of the issue and informed the contact to call a local dealer as some dealers might have parts. The contact state... Read more

Incident date: Oct 14, 2021

Front strut assemblies (both left and right side) were found to be leaking during annual state safety inspection. Before the inspection determined the cause, the handling of the vehicle had noticeable deteriorated were the vehicle was bouncing excessively while driving and compromising the vehicle's handling and steering. Contacted two dealers, who stated this is a common problem on 2019 and newe... Read more

Incident date: Oct 15, 2021

When I drove a little bit uneven highway overpass about 50mph with family, three teenagers and my wife, I saw the rear bounces back a lot, almost lost control of the vehicle. Next day, I took it to local Ford Service and they say the rear structs and shocks were completely worn out, and need to be replaced. It has only highway mileage of only just over 20,000miles. Actually they were talking about... Read more

Incident date: Oct 11, 2021

Rear subframe has excessive corrosion which lead to a a lower control arm failure. In short the control arm bracket on the subframe rusted away and the control arm fell off. My wife could have been killed. It seems that this same issue pertains to several Tuscons. Car is sitting on transport trailer currently.

Incident date: Oct 18, 2021

Vehicle’s frame and suspension is showing major rust prematurely forming from the inside-out of the frame causing visible weakness in the structure of the frame that could cause engine or other suspension parts to fall off the frame of the car due to improper treatment of the frame. If I were to get in a car accident I don’t see the frame holding it’s structure. I would I highly suggest to h... Read more

Incident date: Oct 18, 2021

I was driving at 70mph, and the truck went into the death wobble. Violently shaking and bouncing as I drove and slowed down to 25mph on the highway until it finally stopped. I was on a section of highway were I could not get off the road for about another half mile. It happened this morning at 7:15am, and I have not had the opportunity to take it in for service. There were no warning lights that c... Read more

Incident date: Jul 1, 2021

The contact owns a 2013 Cadillac SRX. The contact stated that the check engine, traction control, StabiliTrak, and several other warning lights had illuminated the instrument panel. The contact also stated that an abnormal banging noise would emit from the vehicle while driving at various speeds. The contact then received a recall notice for NHTSA Campaign Number: 21V473000 (Suspension). The deale... Read more

Incident date: Oct 18, 2021

The contact owns a 2015 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had ... Read more

Incident date: Oct 8, 2021

So while driving the stabilizer light came on and it swerved when I went to hit my brakes to stop the car because I was heading across a bridge the brake somehow lost power and I pushed and it didn’t do anything by the time I got the pressure to come back I guess after pushing a few times it was too late and I rear ended another vehicle and completed pushed in the entire front on my truck. This ... Read more

Crash 2 injured

Incident date: Oct 13, 2021

truck frame, welds, seams, control arms, calipers, ball joints etc....all have significant rust. the drivers side rear fender to frame support has completely rusted through. i am stunned by the amount of rust underneath this vehicle. there are several areas close to perforating but no holes. toyota inspected my frame last week and said it was "fine" and to schedule the CRC treatment. the alloy rim... Read more

Incident date: Oct 17, 2021

Rear toe-link failure, and part is available. The failure occurred while I was driving, about 20 mph, heard a loud noise from the back of the vehicle. The vehicle swerved a bit but managed to regain control and come to a complete stop. Was not diagnosed by the dealership, but have determined,through TSB lookup, that this component has been a failure point across various Ford models including the ... Read more

Incident date: Sep 13, 2021

I was turning down a residential street and when I was getting up to speed. About 30 miles per hour. My truck jumped up a couple times like I hit a pit hole. I got out to inspect and see what I hit but the street was freshly paved 2 years before it was smooth as butter. I look at the truck and find out my passenger tire had fallen off. Upon further inspection I see my ball joints failed and try ti... Read more

Crash

Incident date: Jan 20, 2021

[XXX] who performs automotive work out of his residence [XXX] and [XXX] of [XXX] have worked on this vehicle to spite the customer and to gouge the customer in unnecessary fraudulent repairs. They have deliberately set this vehicle up to fail with the braking system, the 6.0 engine being rebuilt to no avail, and constant driving problems such as pulling to the right and the left when brakes applie... Read more

Crash Fire

Incident date: Mar 11, 2019

My jeeps auto start stop has had issues since the day I got it. Ive taken it back to jeep servicing multiple times and all they do is resent the card computer. The car still moves while in park, the car shuts off while driving on the highway (55mph) it slows down, shuts off and does start for a few mins. The entire right passenger side wheel broke off the car. The car jumps forward which cause a a... Read more

Crash

Incident date: Oct 1, 2021

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his daughter was driving approximately ... Read more

Incident date: Sep 30, 2021

Steering has the Death wobble on certain numbs. Steering wheel shakes violently and there is loss of control. Back to Ford @ about 20 thousand miles for a new steering damper. Now at 60 thousand the problem is back

Incident date: Mar 20, 2021

The contact owns a 2021 Coachmen Mirada RV. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufa... Read more

Incident date: Oct 1, 2021

The suspension is very loud, and sounds like it is going to break. A Tesla technician who was fixing another issue indicated that it is the Upper Control Arm, which seems to be a constant issue with this car. While we did schedule this to be fixed (for next week - they have estimated the cost of repair is over $1000), I fear that it could be a significant safety issue if there were a failure o... Read more

Incident date: Oct 5, 2021

The rear subframe rusted off on drivers side. I financed this car only 10 months ago and now I can not drive it. It is very dangerous to drive, and the mechanic told me I should no longer drive it because of how dangerous it is. I have seen numerous complaints about people having the same rear subframe rusting. I can not afford to get it fixed and I’m still paying on the car. I got it for $7,500... Read more

Incident date: Oct 13, 2021

Noticed bowing of my rear tires. Looked under car and noticed a lot of rust. Spoke to mechanic who said this is a known issues with murano-in particular corrosion if the rear subframe.

Incident date: Oct 14, 2021

Parts still unavailable to fix recall 20v764. How long is reasonable to wait for parts for an active recall? My recall letter is dated 1/2021, it’s now 10/2021 and parts are still back ordered? I realize there are supply issues but this is kind of ridiculous.

Incident date: May 15, 2021

The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the service rear axle warning light illuminated. The contact took the vehicle to a local dealer who inspected the vehicle and informed the contact that the vehicle was included in NHTSA Campaign Number: 21V473000 (Suspension). The mechanic stated that the warning light was illuminated because of the rec... Read more

Incident date: Jun 24, 2021

The contact owns a 2010 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconn... Read more

Incident date: Oct 13, 2021

I was backing out my car from the garage at home and on the driveway my wife and I heard a weird sound. After checking we found a broken metal part on the driveway and a closer look, taking a picture, I could see that the suspension arm for the front passenger side wheel was broken, very much metal fatigue,

Incident date: Oct 14, 2021

The subframe is rotting prematurely and this issue is only present on the v8 equipped models. Cars in very good shape but the subframe is almost rotted totally through above the exhaust. Due to the poor layout of the exhaust which causes the paint on the welds to flake off and then the subframe begins to rust from the inside out.

Incident date: Oct 10, 2021

Suspension “DEATH WOBLE” Traveling on the highway 68 mph and had no steering with the steering wheel shaking violently and moved me over one full lane before I could slow down and get it under control again. Cars swerved all around me to avoid crashing and my life along with my passenger and other drivers were all put at risk. This is just crazy! Car just came out of the dealer for service ... Read more

Incident date: Sep 14, 2021

The suspension is going on a arm due to rust and the bearing which makes my car seem to not.have good.control.

Incident date: Oct 6, 2021

The contact owns a 2016 Ford Transit. The contact stated that while the vehicle was being driven at a low rate of speed, the rear passenger's side wheel suddenly detached from the vehicle. The vehicle was towed to the local dealer who diagnosed that the rear axle bolts snapped off causing the wheel to detach from the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the f... Read more

Incident date: Sep 28, 2021

My 2004 has codes relating to transmission problems, along with ongoing codes for emission problems. I have taken it in and it dose need a new transmission. It also needs emission work . I have been told that this rare with this make and model. Also the input for the gas is not working well.

Incident date: Oct 11, 2021

The contact owns a 2008 Subaru Forester. The contact stated that while driving at various speeds, an abnormal grinding noise would emit from the vehicle without warning. The contact then stated that upon turning into a driveway, the front lower control arm detached from the vehicle without warning. Due to the failure, the contact had the vehicle towed to his home where he began to repair the vehic... Read more

Incident date: Sep 30, 2021

you have serious construction going on at 21425 spring street at the veteran shelter where i stay. well the crew dug up sections of the road and cut it where it is a Sharpe dip to go up and down. i went over one at 1am on my way to work and it hit my undercarriage the following morning my car was leaking oil and now the ignition and battery are out ! i ask my insurance but it is not and accident ... Read more

Incident date: Oct 10, 2021

I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when the left axle broke. It has been diagnosed with a bad differential. Everyone I have spoke with at mul... Read more