Consumer Safety Complaints

Incident date: Nov 9, 2025

While parking the car, the bolts on the front lower control arm/tension link—part of the front suspension assembly—came off entirely. Our family, including our two children, were in the car, and the situation was terrifying. If this failure had occurred while we were driving, it could have resulted in a major, life-threatening accident.

Incident date: Nov 13, 2025

During the installation of the rear frame bracket (recommended from the 2011 recall), it was determined the vehicle is unsafe. The frame brace recall not designed for the 2012 CRV would not fit the vehicle. Notified customer of the condition of the left control arm. Not safe for the road. Recommended not to drive this vehicle.

Incident date: Oct 20, 2025

Left lowlight headlight stops working intermittently and then completely. Both front axles cracked. Right rear shock busted. Gas purge valve malfunctioned

Incident date: Sep 14, 2023

The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign numbers: 19V435000 (SUSPENSION), 21V537000 (SUSPENSION), 24V031000 (STRUCTURE), and 25V695000 (BACK OVER PREVENTION); however, parts for the recall repairs were not yet available. The contact stated that while driving at various speeds, the contact heard outside noises inside the vehicle. In addition, the c... Read more

Incident date: Nov 11, 2025

The contact owns a 2015 Mercedes-Benz GLA250. While the contact's daughter was driving at an undisclosed speed, the rear suspension collapsed. The contact stated that when the failure occurred, the vehicle swerved into the next lane. The contact stated that there were no other vehicles nearby during the failure. The vehicle was towed to the dealer, where it was diagnosed with frame corrosion. The ... Read more

Incident date: Nov 13, 2025

Compliance arm bolt securing it to the subframe is fractured. Tesla has dismissed my ongoing concerns of vibration and instability while driving. Stating they performed an in depth inspection of all suspension and subframe components and found nothing of concern during last service appointment. I did my own inspection and found the fractured bolt. Sent photo to service and they are trying to play ... Read more

Incident date: Apr 13, 2025

The contact owns a 2020 BMW X7. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the wheels while turning to the right or the left. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that both front control arms needed to be replaced; however, the vehicle was not repaired due to the cost. Upon invest... Read more

Incident date: Nov 11, 2025

On my way home about 2 mi from my house. I heard a little clunk noise coming from the front of my car and I keep driving and I hit a bump. It sounded really loud so I really drove slow. I got home back into my garage. I can hear it really loud sound from the front. The next morning I jacked my car up pull the wheels out. Was checking to see where the noise coming from. What I notice on one side th... Read more

Incident date: Nov 3, 2025

Please see attachment: Dear Mr. [XXX] , Mr. [XXX] , and Federal & State Officials, This email serves as formal legal notice, final demand, and a request for immediate investigation into Jaguar Land Rover North America’s ongoing failure to perform a federally mandated safety recall (NHTSA Recall No. 25V-514, Manufacturer D019) affecting my 2016 Range Rover Sport (VIN ????????????). My authorized... Read more

Incident date: Sep 11, 2025

This is a follow-up to two previous complaints. The first complaint was filed around 5/22/25, and the second complaint was filed around 7/08/25. The complaint is related to a 2022 GMC Yukon that we purchased new. As reported in the previous complaints, we experienced several problems with the suspension and steering of the vehicle. The SUV continues to have a knocking, cracking, snapping noise com... Read more

Incident date: Nov 8, 2025

I am reporting a safety defect involving loose lower control arm bolts on my 2023 Tesla Model Y Long Range (VIN: [XXX] ), discovered at 33,008 miles. We purchased the vehicle brand new, and it has no modifications or repairs to the suspension. On 09/02/2024, a warning light appeared. At the time, I did not know if it was related to the suspension. In the weeks after, I began noticing popping/clun... Read more

Incident date: Nov 5, 2025

The contact owns a 2006 Jeep Liberty. The contact stated that while driving approximately 20-25 MPH, the front control arm fractured. The front wheel seized, and the vehicle drove into a driveway. There were no warning lights illuminated. The vehicle was towed to the residence. The local dealer was contacted and suggested an appointment, and that the rear control arm was not covered under warranty... Read more

Incident date: Sep 19, 2025

At 66,000 miles I had to rebearing the Transfercase,and rear differential. at 88,000 miles I had to put a metal oil pan on it, because Ford used a two peice Plastic one.. they leak. Now I have a bad yoke off the transfer case,AND, the rear springer hangers are cracked on the welds. This is structural failure,..Ford is aware of the proplem ,because they offer a repair kit. I bought this truck new... Read more

Incident date: Oct 12, 2025

I purchased a used 2016 Jeep Renegade from a dealership located in Chicago, Illinois, on October 12, 2025. The seller assured me that the vehicle title was available and promised to mail it to me the day after the purchase, since I live in Nebraska and could not return in person to pick it up. It has now been more than three weeks, and the dealership has not delivered the title, now claiming that ... Read more

Incident date: Nov 5, 2025

with 500 miles on the car i heard a faint rattle around the front driver tire when driving slow on rough roads and slow over small bumps. Now with 3600 miles on the car the noise is much louder and something sounds very lose. Fear failure of suspension will cause an accident. TSB was released on CX-70 for vehicles produced prior to my vehicles production date. Fear the issue has not been resolved ... Read more

Incident date: Oct 4, 2025

It is been only 6 years with 100% city and highway driving and dealer informed me that bushings are already cracking and need to be replaced soon. Car is in mint very good conditions with no other issues.

Incident date: Nov 10, 2025

i have tried to get the recall 25V-514 repaired at two separate LR dealerships. One in MA and one in FL No parts available and no information on when they will be available.. Call LR customer service only to be told they dont have any information on parts availability. Recieved original notification 12/18/24 Second notification 9/5/25 MANY people affected by this safety issue and NO-ONE KNOWS WH... Read more

Incident date: Jul 1, 2025

The contact owns a 2018 Ford F-150. The contact stated that the rear suspension spring was cracked. While looking underneath the vehicle, the contact noticed a hairline crack on the weld. There was a vibration in the vehicle while driving. There was no warning light illuminated. The local dealer was contacted, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufact... Read more

Incident date: Oct 29, 2025

Unknown was traveling twenty five miles an hour heard a lot of thumping.Noises took it to the dealership Ptu is bad

Incident date: Sep 21, 2025

Vehicle had a low tire, vehicle indicated it needed to be driven for recalibration of the sensor(s). Took vehicle for short drive up two lane road. Turned around and headed back to where was staying and upon acceleration the vehicle seemed to have pulled off the road but come to find out it didn't at all go off the right side of the roadway. The vehicle sort of jerked and went to the left, caus... Read more

Crash

Incident date: Nov 8, 2025

UNKNOWN exact cause. Rear end of vehicle suddenly appears lower than normal. Suspension seems to be issue. Feels as though vehicle lost suspension in rear with no obvious outward cause. Awaiting inspection at dealership. Does not seem safe to drive in current condition with unknown cause of issue at this time. having vehicle towed to dealership for further diagnostics today.

Incident date: Aug 11, 2025

The contact owns a 2025 Tesla Model 3. The contact stated that the vehicle was vibrating while driving at 60 MPH, and the vibration was going to the contact's head. There were no warning lights illuminated. The vehicle was taken to the local Tesla service center, where it was diagnosed with needing the four tires balanced, and the passenger’s side rear tire was replaced. The vehicle was repaired... Read more

Incident date: Nov 1, 2025

The steering wheel shakes a high speeds over 70 on highways . I’ve had it in and have had the steering wheel replaced . Another time the dealer thought it was the “death wobble” then said they didn’t find anything wrong but said it was a problem with the battery making the car heavy . This problem was not occurring previously and I drive this car every day. It does not feel right or normal... Read more

Incident date: Jul 1, 2025

Hi, I think that this vehicle is major safety issue for both me and others, since bought new it tends to pull to the right , hard to steer or keep it in lane straight without wondering away! Pre mature Tire wear and tear vehicle inspected by different Honda dealerships multiple times with multiple alignments correction done and parts replaced under warranty to it with no remedy or resolution, file... Read more

Incident date: Nov 1, 2025

My front driver side wheel completely detached from the vehicle’s body while I was driving home causing the left side of my car to collide with the street pavement and skid to a stop. The driver door airbags deployed, fluid leaked from under the vehicle and the bottom driver side of the car was damaged including the back left wheel/tire. The car had to be towed and an insurance claim was filed f... Read more

Crash

Incident date: Oct 31, 2025

I was driving on the interstate when car started vibrating and making a terrible sound. Dealership advised both front lower control arm bushings were worn and had play. Had them replaced but because they are rubber technician advised this will most likely happen again. My car has only 46k. I bought it new in 2017.

Incident date: Nov 3, 2025

My 2021 Model Y at 49,865 miles had a safety-critical failure of the "front lower compliance and lateral links." The Tesla technician confirmed it was a "safety issue."

Incident date: Oct 5, 2025

1 - The rear axles have failed. 2- A rear axle failure while driving presents extreme safety hazards, including sudden loss of vehicle control and stability, potential wheel separation, and abrupt loss of drive power, greatly increasing the risk of a severe accident 3 - Polestar has created a report on 3/4/24 regarding the issue AND IS AWARE OF IT - Technical Journal 36854.1.0 - Ticking noise du... Read more

Incident date: Nov 1, 2025

1. During summer months the wireless charger does not work and heats up the phone to hazardous levels, when I take it to service while under warranty, they are saying its a known issue and want to charge customers for replacing charging pad 2. The suspension of the car is making sounds, Tesla wants me to pay labor charges for fixing it under warranty. The suspension issue happened in almost all t... Read more

Incident date: Nov 8, 2025

Splash guard under the vehicle, sometimes also referred to as a diaper, fell down. I reported it to the dealer and was told I didn't need it anyhow. Well, if I didn't need it anyhow why did they put it on to begin with ? I also notice a lot of other Ford vehicles driving down the road with these guards (diapers) hanging down, so it isn't just a me problem it's a Ford problem. After inspecting the ... Read more

Incident date: Jun 18, 2025

Splash guard under the vehicle, sometimes also referred to as a diaper, fell off. I reported it to the dealer and was told I didn't need it anyhow. Well, if I didn't need it anyhow why did they put it on to begin with ? I also notice a lot of other Ford vehicles driving down the road with these guards (diapers) hanging down, so it isn't just a me problem it's a Ford problem. After inspecting the g... Read more

Incident date: Nov 4, 2025

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The rear suspension trailing arm and subframe assembly rusted completely through, causing the suspension to separate from the frame. The corroded and broken components are still attached to the vehicle and are available for inspection upon request. 2. How was your safety or the safety of others p... Read more

Incident date: Apr 11, 2025

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the suspension. The traction control warning light was illuminated. The contact stated that the sound was intermittent. The vehicle was taken to an unknown dealer, where it was determined that the front lower suspension arms were damaged and needed to be replaced. T... Read more

Incident date: Nov 7, 2025

The contact owns a 2022 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel inadvertently drifted to the left. There were no warning lights illuminated. The contact stated that upon inspecting the vehicle, the contact became aware that there was severe wear on the front passenger’s side outer tire. The vehicle was taken to the dealer where it was not dia... Read more

Incident date: Nov 6, 2025

Rear wheel subframe broke off, separated from the chassis

Incident date: Oct 15, 2025

Both rear leaf springs broke at the eye on the forward anchor bushing, leaving both leaf springs not anchored at one end. This was undetectable until the truck was lifted for an oil change. It was not detected and released back to me to drive. The rear axle was only anchored at 2 of the 3 anchor points. If one of the other anchor points was compromised the result could have been catastrophic depen... Read more

Incident date: Sep 2, 2024

The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH and crossing a bridge, the vehicle stopped unexpectedly after driving over several expansion joints. The contact stated that the vehicle had not stalled. The contact exited the vehicle and noticed that the passenger’s side front wheel was slanted into the wheel well. The contact inspected the wheel well and noticed tha... Read more

Incident date: Oct 23, 2025

Rear subframe rusted out, car is not safe to drive

Incident date: Jan 15, 2025

The contact owns a 2024 Honda Prologue. The contact stated while driving at an undisclosed speed and completing a left turn, there was an abnormal clicking sound coming from the front end of the vehicle. The contact stated that the abnormal clicking sound also occurred while completing a right turn. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that the dri... Read more

Incident date: Aug 10, 2025

I purchased this vehicle on August 9th 2025 and it has been in shop 4 times . It is in the shop as I am writing this email. I have had nothing but issues with this vehicle and had to come out of pocket 308 dollars just to find out a problem that I told them that already was an issue the first week I had the car . I am a senior on a fixed income and I cant afford to pay anything more out of pocket ... Read more

Incident date: Sep 23, 2025

Front end, yes it is available for inspection upon my request. My safety wasn’t very safe the truck felt like the front wheels and back wheels were going to come out from underneath me. Vehicle has been to many shops and I have fixed some parts myself because of prices to pay at shops. The vehicle had at least two lights on the dash about the ABS & STABILITY TRACK

Incident date: Oct 29, 2025

During multiple dealership visits in 2025, my 2018 Hyundai Sonata Limited 2.0T was repeatedly returned in unsafe condition. Southern Hyundai installed both front CV axles and torqued them incorrectly. The right axle was later confirmed under-torqued by about 50 ft-lbs, and the left axle was later found over-torqued 40ft-lbs Priority Hyundai later identified and corrected the under-torqued right a... Read more

Incident date: Mar 19, 2025

Uneven wear pattern.The wear often occurs on inner shoulder of the tires 5k to9k miles,which can be dangerous tire can wear down to belts on inside edge while the outer tread still looks fine. i have brought this to dealership multiple time with NO FIX but to sale me new tires and alignments.I have spoke to multiple owners of 2020 mercedes c63 and they have the same problem. This is a safety issue... Read more

Incident date: Sep 26, 2025

Rust in the frame- missing parts - holes

Incident date: Dec 1, 2024

The contact owns a 2024 Hyundai Santa Cruz. The contact stated that after coming to a complete stop and then accelerating, there was an abnormal, creaking sound coming from the suspension. There was no warning light illuminated. The vehicle was taken to a dealer, and the contact was informed that the failure was related to an aftermarket lift kit that was installed on the vehicle prior to the cont... Read more

Incident date: Nov 5, 2025

Rear motor Mount failed, causing a clunking noise with changes in acceleration and on bumpy roads

Incident date: Nov 3, 2025

While driving at both high speeds (highway) and local road speed limits, Toyota Tacoma's rear passenger side frame split completely in half. While performing maneuvers such as right turns, vehicle wobbled and I, driver, lost temporary control of vehicle. Upon further inspection, rear driver side frame also contains stress fractures which are symmetric to the rear passenger side of truck. Pote... Read more

Incident date: Jan 20, 2020

The contact owns a 2023 Toyota Tundra. The contact purchased the vehicle in January 2023 and had several mechanical and tire related failures with the vehicle. The contact stated that the vehicle was not handling normally. The contact stated that that the steering wheel was constantly turning to the right and needed to manually be returned to center to remain in the intended lane. The contact stat... Read more

Incident date: Sep 1, 2025

The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated while driving 55 MPH, the steering wheel began shaking violently and the vehicle fishtailed and failed to steer as intended. The vehicle was steered to the side of the road and restarted. The vehicle was then taken back to the residence. The vehicle was not d... Read more

Incident date: Mar 18, 2023

Rear toe actuator (PAWS system) failure causes steering instability, warning lights, and loss of control during cornering. Acura denied warranty coverage despite a known defect and VIN-based extension (TSB 23-021, 23-022).