Consumer Safety Complaints

Incident date: Nov 17, 2025

The contact rented a 2024 Nissan Sentra. The contact stated while driving the vehicle, the contact noticed a slight rubbing like sound coming from the front of the vehicle. The contact stated that while driving approximately 55 MPH over a rumble strip later, there was an abnormally loud sound coming from the front of the vehicle, and the steering wheel suddenly failed, causing the vehicle to lose... Read more

Incident date: Nov 24, 2025

Hi, its not really an incident but I found what have happened suspicious. I got my tesla from the delivery zone at the Giga factory in Austin, TX last Wednesday. Right after the delivery i found an issue with steering wheel alignment. Steering wheel was tilted right and car was pulling right in the road. I addressed this issue to Tesla and visited service center last Saturday Nov-22nd. Technician ... Read more

Incident date: Nov 2, 2025

My 2016 Cadillac ATS Coupe has a serious repeating safety defect. The vehicle violently shakes, vibrates, and becomes unstable while driving. This happened TWICE. Both times the rear bolts came out except one. Both mechanics who inspected it said they have NEVER seen this before. The first time, I paid $4,000 out of pocket at another shop. The problem happened again, proving this is a manufacturi... Read more

Incident date: Nov 24, 2025

My rear shocks are making bumping and rattling noise at slow speeds. It also has a stiff ride in some situations.

Incident date: Nov 24, 2025

The steering wheel started to shake and then escalated to the whole car shaking at which time I had to stop the vehicle on the highway to make it stop shaking. This isn’t the first time this has happened.

Incident date: Sep 23, 2025

I got my honda prologue in may 2024, brand new. I have since had it into the shop about to be for the 2nd time due to clicking when i turn . CV JOINTS . they replaced all of them in 9/25 and now again in 11/25... not even 3 months later. I currently also have issues with the mileage, i used to get 260 when i would charge to 80% not i only get 230 if i am lucky. Also , my temp gauges tend of be wro... Read more

Incident date: Nov 20, 2025

Mercedes of Danbury replaced the rear sub frame CODE 3441 47, since my mechanic (Newtown Auto Repair) told me that the Front subframe is in real bad shape, rotten/rusted, that it is dangerous to drive the car in this condition since the wheel and steering components are part and attached to it, the car would be out of control and all over the road any of these components fail and pull / brake away... Read more

Incident date: Nov 10, 2025

See attached document for complaint.

Incident date: Aug 4, 2025

Vehicle is experiencing a breakdown in chassis with the failure of at least one rear selfleveling shock absorber on the right rear suspension of the vehicle and possibly the same condition exists on the left rear suspension. Concern exists for the shock absorber mount to completely become detached from the frame assembly resulting in loss of stability and vehicle control. Hyundai dearlership has b... Read more

Incident date: May 1, 2025

Escalating Safety Concern – Loud Clunking, Thumping, and Cracking from Front Axle at Low Speeds We are long-time loyal customers and currently own four identical Mercedes-Benz models. Unfortunately, one of our vehicles, a 2021 mb glb250 has recently developed severe clunking, thumping, and loud cracking noises originating from the front axle area, noticeable especially at low speeds. The proble... Read more

Incident date: Nov 14, 2025

I am reporting multiple safety-related defects on my 2017 Tesla Model S (VIN [XXX] ) that were present at the time of purchase but not disclosed by the selling dealer (Starling Ford, Titusville, FL). A certified independent EV repair facility (The Electrified Garage) inspected the vehicle on 11/17/2025 and documented the following safety defects: • failing/worn suspension components (control ar... Read more

Incident date: Oct 30, 2025

Control arm on the left side fell off while parking

Incident date: Nov 14, 2025

Upon purchasing the vehicle, I discovered multiple critical safety defects that were not disclosed at the time of sale and were confirmed by an independent EV specialist (Electrified Garage). These defects include worn and failing front and rear suspension components (control arms, thrust arms, and cracked/damaged bushings), a failing sway bar link boot, and a malfunctioning window that makes cont... Read more

Incident date: Sep 10, 2025

Axle, driveshaft, and differential concern. The 4x4 warning light came on the dash and the four-wheel-drive system stopped functioning properly. Dealer diagnosed a failing PTU (Power Transfer Unit) and recommended installing an SOP PTU unit. Symptoms included grinding, vibration, and inconsistent 4x4 engagement, creating a safety concern during normal driving. Mileage at time of replacement (light... Read more

Incident date: Sep 10, 2025

The tie rods make a popping noise and my car keeps going out of alignment

Incident date: Nov 21, 2025

I bought my car in 2023 with 12,000 miles. I currently have 43,000 on it. I don’t drive it hard and have always had the maintenance done. I had my rear brakes replaced today at BMW and I was told my engine mounts have failed and need to be fixed asap. Was given a quote of 3000.00. My warranty expired literally 2 months ago. I’m told it’s dangerous to drive but how does this happen? Everythin... Read more

Incident date: Nov 21, 2025

Air conditioner condenser faulty and had to repaired. Premium Ride Shocks faulty and had to be repaired. Lifters and bent pushrod faulty and had to be repaired. Vehicle currently has approximately 70,000 miles. These are all known issues by GM and very expensive to fix and no recalls.

Incident date: Nov 6, 2025

See attached document for complaint.

Incident date: Nov 21, 2025

4wd overheating. Owned this Jeep for 8 years and had it in multiple (5x plus) times for service 4wd code. 2 different dealerships cannot fix the issue. Now they are telling me just drive it and not worry about it or trade it in. It smells hot and something burning. I have the life time max care warranty on it. The codes I get are the 4wd is unavailable overheated and service 4wd. They have replac... Read more

Incident date: Nov 21, 2025

When I took the car into my ASE mechanic shop for a normal oil change and tire rotation, they performed a general overall car inspection. They noticed that the Driver Side Rear Subframe had rusted through completely, where the coil spring is located. The passenger side was rusted, but has not yet broke through. They stated that the subframe parts should not rust through like this. They also stated... Read more

Incident date: Nov 20, 2025

I have a popping noise coming from the rear driver side suspension and it rides rough. I have been told by Hyundai that my rear shocks are leaking and from a different shop that my rear shock mount and absorber are causing the noise.

Incident date: Nov 15, 2025

Concern: Passenger Side Front Wheel Trim - Fitment issue upon making right turns somewhere from passenger side front suspension area making loud noise started today around 5:30 to 6pm and wheel alignment is error started is showing on screen. Repair Notes: Technician inspected and road tested the vehicle, verifying a loud noise from the passenger side front suspension area during right turns, as ... Read more

Incident date: Nov 20, 2025

The front shocks are leaking and not operating properly. This is a similar known issue with the rear shocks. This is a similar part on the front and Ford is not acknowledging the issue. Loss of vehicle control could occur if they continue to leak and degrade in performance.

Incident date: Nov 2, 2025

My car has a faulty transmission from factory, having some issues now for some months, Ford advised to change the transmission at 103K miles. My car start becoming very shaky and slow on hills, I was afraid i will remain with in the middle of the street!

Incident date: Sep 12, 2025

a client states there is a knocking noise over un road more so from the rear wheels driving @ 10 MPH believes more so R/R wheel . they already fix two time , but still more knoking soung, the dealership service can not fix

Incident date: Nov 13, 2025

Right lower control arm snapped while driving at highway speed (65MPH) causing vehicle into a 360 spin. Vehicle spun, was hard to control and tire blew out at speed. Others behind me or in front may have gotten involved if traffic was heavier at the time. Vehicle wasnt inspected, no police involved. No warning before incident. Incident happened with no symtons or prior knowledge

Incident date: Sep 12, 2025

toyota bz4x 2025 ran 600 miles ony knocking noise over un road more so from the rear wheels driving 10 MPH

Incident date: Nov 19, 2025

When making a sharp left turn at full steering lock the car makes clicking noises. Service center states it is CV joint related and several cars with this performance suspension have this problem. It may be a safety hazard should the CV joint fail and it is a known issue.

Incident date: Nov 17, 2025

The contact owns a 2016 Ram 1500. The contact stated that while driving 55-60 MPH, the ABS warning light was illuminated, and the contact decelerated to 40 MPH and drove a mile. The contact stated that the passenger's side front end made an abnormal sound and collapsed, and the contact was able to coast to the side of the road. The contact then noticed that the front passenger's side tire had deta... Read more

Fire

Incident date: Nov 19, 2025

The front suspension on my 2021 Tesla Model Y developed progressive creaking and groaning noises during low-speed turning, especially in parking lots or when maneuvering. The noise began intermittently around 45,000 miles and became much louder by around 86,000 miles, which made me concerned about a potential safety issue before a long family trip. The sound comes from the front lower suspension ... Read more

Incident date: Nov 3, 2025

Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in... Read more

Incident date: Nov 4, 2025

Refusing to replace bad suspension components under warranty due to Toyota being above the law and more concerned about profits than safety on the road ways.

Incident date: Apr 22, 2025

The front axle support and the right front control arm bearing bracket may be separating, which is causing my vehicle to continually fall out of alignment. This ongoing issue is leading to accelerated tire wear, despite the fact that I have not driven many miles. The manufacturer needs to address the underlying cause, as the dealership continues to recommend alignments without resolving the root p... Read more

Incident date: Oct 8, 2025

I pulled into the driveway (at about 5 mph) of my passenger's home, when a very loud, metallic pop occurred somewhere inside my vehicle. I could not discern the problem by visually inspecting the car. Upon returning to my home, I arranged for the dealership to inspect the car's suspension. They found that both rear springs had snapped off from their lower vehicle attachment points. At the time... Read more

Incident date: Nov 17, 2025

I am reporting a safety issue involving my 2025 Tesla Model 3 Performance. My steering wheel began shaking while driving, and the vehicle felt unstable, especially at speed. I brought the vehicle to Tesla Service in Las Vegas. Their inspection found that the outer tie rod nut on the passenger front side was loose, which created steering play and caused the steering wheel shake (documented in Tesla... Read more

Incident date: Nov 9, 2025

Car swerved to the left unexpectedly causing it to do a 180 degree turn and impact the drivers side. Side airbags deployed and emergency response was initiated. Prior to the swerve in question, the car had experienced about 6 smaller swerves that we attributed initially to a wind gust. All of the swerves felt like a strong wind was hitting the drivers side rear quarter area. The Estimate of ... Read more

Crash

Incident date: Nov 17, 2025

Lower lateral link , and front lower compliance link and upper control arm assembly all broken and needed repair. Tesla service shop confirmed lower links were broken on both side, causing major safety concerns. They said it needed to be fixed or car could not be driven. This is a WELL DOCUMENTED issue all over the internet. The shop confirmed and said this repair is made all the time, and typica... Read more

Incident date: May 10, 2025

Vehicle: 2021 Tesla Model S Long Range VIN: [XXX] I am reporting multiple safety-related defects that existed at delivery or developed shortly thereafter, and Tesla has refused to diagnose or repair them under warranty. These defects create an unsafe driving condition and risk of loss of control or collision. Defect Summary: 1.Alignment Defect at Delivery: On the day I bought the car, the steer... Read more

Incident date: Apr 1, 2025

The contact owns a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle made abnormal clanking and grinding sounds. The message "Drive with Caution - Acceleration Decreased" was displayed. Additionally, the heater was inoperable, and the battery failed to charge above 25 percent. The vehicle was taken to the dealer, who replaced the fron... Read more

Incident date: Nov 9, 2025

Vehicle Air suspension keeps failing. Mostly when at high speed on highway, warning signs keep coming for "immediate air suspension service required". Vehicle bounces a lot

Incident date: Nov 16, 2025

The 1st time it happened I was getting on highway and went over a Crack in road and my jeep started vibrating violently. Totally scared me but once I slowed down it stopped so I figured it was a fluke thing. My hubby drove it to Seattle and going 70 he went over grooved pavement and the shaking happened again. Third times a charm at 65 and didn't go over anything and it scared the crap out of me s... Read more

Incident date: Nov 17, 2025

Subframe rust ? my 2006 chev eq , has only 50, 000 mile on it and the sub frame is rust out ? I check for recall but said 0 ? I can’t under stand how ? Body guy said it going to cost thousands of dollars ! I can’t afford that ! ! what should I do ? There Should be a recall ? on this frame ! Frame is very important part of the car ! I had lot of chev from 1970 to 1980 with 150... Read more

Incident date: May 1, 2025

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 35-60 MPH, the vehicle was wobbling. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wobbling was caused by the damper, and the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of N... Read more

Incident date: Apr 5, 2025

The contact owns a 2024 Honda Civic Hatchback. The contact stated that while driving at 35 MPH, the vehicle suddenly lowered to the ground and slid to a stop. The contact stated that the passenger's side front wheel had detached and rolled away from the vehicle. A bystander picked up the wheel and returned it to the contact. The vehicle was towed to the residence. The vehicle was then towed to th... Read more

Incident date: Oct 30, 2025

The front eyes of both leaf springs were broke. Took truck to local shop to repair a tire leak and they called me to ask me how I drove the truck there as they never saw anything like it before. This is a major component that maintains the rear axle geometry and could have been a safety risk and should never be a concern on a 5 year old vehicle with under 100,000 miles. Vehicle has not been in... Read more

Incident date: Oct 15, 2025

Steering of the truck. No, it has not been reproduced by a dealer No has not been inspected Does not do it all the time, does in over period of times cannot specify any specific time you be driving and all sudden the wheels seem to lock and hard to steer and turning is very hard.

Incident date: Aug 1, 2024

TSB 02-003/24 Car front suspension bolts corroded and making metal on metal sounds during turning and braking

Incident date: Aug 28, 2025

Description of the Problem On August 28, 2025, I had my vehicle serviced at Nissan of Dearborn due to a transmission malfunction. After the service was completed, I noticed the front end was pulling to the right, as time progress I became concerned. I took the vehicle to an independent service center for a front-end alignment. During the inspection, I was informed that the control arms were loose ... Read more

Incident date: May 31, 2023

When I purchased the 2023 tundra trdpro it came from the factory out of alignment. They replaced the stock tires within 4000 miles. Since I the vehicle has required 3 alignments. I run summer and winter tires. I am on my 3rd set of summer tires, 2nd set of winter tires and the truck only has 33000 miles on it. Both wheels have positive camber and my steering wheel is approx 5° off center when whe... Read more

Incident date: Jun 15, 2025

Due to the track bar, steering damper and struts failing after less than 28k miles, the jeep is now exhibiting the previously investigated "Death wobble" causing a dangerous driving condition when exceeding 55mph. While driving, the vehicle began to shake so violently causing me to almost lose control and drive into oncoming traffic. The only way to stop the shaking was to have to stop suddenly ... Read more