Consumer Safety Complaints

Incident date: Jun 10, 2025

My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses ... Read more

Incident date: Nov 24, 2025

My CV Axles or joints make a clicking sound when turning both left and right. It happens more on left turns. It appears that this is a common issue with Honda Prologes and Blazer EV.

Incident date: Nov 12, 2025

Hello , I would like to report a failed front differential on my vehicle. This issue was diagnosed by an independent BMW shop and is currently being repaired. Mine made it to 69k miles but many others have had theirs failed before 50k miles. My main goal is to bring light to this issue since it seems to be a design flaw. There's also numerous reports for failed transfer cases since they aren't... Read more

Incident date: Nov 18, 2025

While driving at highway speeds 40 and over vehicle may begin to experience “death wobble” where deceleration and sudden stopping is required. It becomes very hard to control vehicle and loss of control may be possible. Vehicle violently shakes from front end after minor bump or skip in roadway. Although reporting for first time now has happened several times since I have owned the vehicl... Read more

Incident date: Nov 15, 2025

Front Suspension Steering Knuckle Cracking

Incident date: Dec 3, 2025

I am reporting a potential safety defect related to premature rear tire wear on my 2024 Tesla Model Y Performance At 15,482 miles, on May 2, 2025, Tesla’s Paramus, NJ Service Center confirmed an alignment issue and performed a four-wheel alignment. At the same visit, they replaced both rear tires with Michelin Pilot Sport AS 4 275/35R21 103W XL and sold me a Tire Protection Plan for those tires... Read more

Incident date: May 16, 2025

Complaint Summary: Severe, dangerous steering oscillation (“death wobble”) while driving at highway speeds. Violent shaking after hitting a bump on Highway 94 in Minneapolis caused near loss of control. Forced to pull off the road to avoid an accident. Defect recurred continuously, requiring speeds of 25–55 mph for an 800-mile trip to Canada and the entire return trip. This is a known defect... Read more

Incident date: Dec 1, 2025

The vehicle exhibits harmonic oscillation in the steering column since the day I drove the vehicle home on the interstate. Even though tires had been balanced out of pocket due to long service center wait times with a road force balancer, balanced again at the service center, match mounted and road force balanced again out of my own pocket, noise reducing foam removed and balanced on an uncalibrat... Read more

Incident date: Sep 25, 2025

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds or depressing the brake pedal, there was an abnormal grinding sound coming from underneath the vehicle. No warning light was illuminated. The vehicle was t... Read more

Incident date: Oct 17, 2025

On October 17, 2025, I was driving my 2014 Volkswagen Jetta at approximately 25–30 mph on the bypass in Muscatine, Iowa. Another vehicle cut into my lane and struck the front driver-side of my car. My vehicle suffered significant front-end impact, including wheel/tire damage, bumper and fender damage, and visible suspension impact. During the crash, the driver-side airbag did NOT deploy, even t... Read more

Crash

Incident date: Nov 28, 2025

I was leaving the store pulled out on a main road in town about to head on the highway. My steering wheel locked and would hardly move with all my strength and the help of my significant other we pulled back into the store parking lot rarely missing hitting several vehicles in the process. I had my children with me at the time in this vehicle as well. The power steering assist fault message popped... Read more

Incident date: Nov 1, 2025

Obviously Tesla accepts the very serious problem that it is presenting in the vast majority of Model Y juniper 2026 specifically in the RWD line, they are making deliveries of these vehicles without having gone through a rigorous quality control that determines that the noise actually exists and that over time they could affect too many components of the suspension and end up compromising the stab... Read more

Incident date: Dec 1, 2025

My vehicle, a 2023 Jeep Wrangler 4xe (VIN [XXX] ), is under recall stating: “A vehicle fire can result in increased risk of occupant injury.” “Owners are advised to refrain from recharging.” “Owners… are advised to park away from structures.” “The remedy… is not currently available.” Vehicle also has front-end instability at 65+ mph. I notice it starting to vibrate/wobble. De... Read more

Incident date: Nov 28, 2025

The contact owned a 2019 Acura TLX. The contact stated that while driving at approximately 65 MPH the vehicle was losing forward velocity and the steering was pulling slightly to the right. The contact stated that the vehicle suddenly and violently turned to the right. The contact was not aware of any warning lights. The contact was unable to counter turn and the vehicle crashed into the guard rai... Read more

Crash 1 injured

Incident date: Dec 1, 2025

Severe lateral swaying / side-to-side swaying (“boat-like” or “floaty” motion) at highway speeds (65–80 mph) on any concrete-surface interstate, especially grooved or slightly uneven concrete (typical on Illinois highways such as I-90, I-294, I-55, etc.). Description of safety concern: The vehicle continuously rocks side-to-side in a pronounced, pendulum-like motion that requires constan... Read more

Incident date: Nov 28, 2025

Last week, the right lower ball joint began producing a noticeable squeaking noise. I brought the vehicle to Irvine Acura in Irvine, California, where two technicians confirmed that the right lower ball joint boot is intact with no grease leakage; however, the ball-and-socket joint displays excessive play. The dealership recommended replacing both lower control arms, despite the left side currentl... Read more

Incident date: Dec 1, 2025

I have several issues. 1. An independent auto shop noticed all 4 of my shocks were leaking when they did an oils change and tire rotation recently. I have had my other oil changes and rotations at the dealership prior to this and they never mentioned it. I’ve tried calling my dealership svc dept. about it 4 times now with no call backs. 2. The new tires that came with my jeep from the fact... Read more

Incident date: Dec 1, 2025

Clicking sound coming from front passenger side wheel, while turning wheel left or right, and driving forward and backward.

Incident date: Oct 14, 2025

A certified independent inspection company discovered welding on the main chassis of my Ford F-150. The welding is located on the front left frame area. I purchased the vehicle brand new, and it has never been in any accident or collision. This welding on a critical structural part creates a serious safety risk. Frame integrity may be compromised in normal driving or in the event of an impact. I ... Read more

Incident date: Apr 11, 2019

State/CA. I’m not sure. Don’t remember.

Incident date: May 15, 2025

Car has about 7k miles on it, the axles were changed about 3k miles ago, they are clicking and making bad noises again and will need to be replaced again. Also, AC motor went out when almost new, and it was replaced.

Incident date: Dec 1, 2025

Car shows ESC error message not detecting brake pads, and locking the wheel.

Incident date: Nov 29, 2025

The contact owns a 2016 Tesla Model S. The contact stated that while driving approximately 10 MPH and making a right turn there was an abnormal sound coming from the front passenger’s side of the vehicle. The contact stated then started to smell a burning rubber odor. The contact was able to stop the vehicle. The contact stated that there was no warning light illuminated. The contact became awar... Read more

Incident date: Dec 1, 2025

The front driver's side tire on my 2023 Chrysler Pacifica (77600 miles as of 12/1/25) has started making a loud rumbling sound regardless of my speed. This is happening when I turn the wheel from left to right and occurring every time I am driving. There are no warning lights on the dashboard. I had a mechanic evaluate the tire while on racks in the air and was shown the tire visibly rapidly bounc... Read more

Incident date: Dec 1, 2025

My vehicle only has 36,000 miles on it and I just had to spend $789 to have the rear shocks replaced!! I also purchased the extended warranty plan and this repair wasn't covered. Very disappointing especially with such low mileage.

Incident date: Sep 3, 2025

Assessment of Ongoing Mechanical & Safety Issues – 2023 Jeep Grand Wagoneer To Whom It May Concern, I am providing a clear, factual assessment of the ongoing issues with my 2023 Jeep Grand Wagoneer, which I purchased for $108,000 and have owned for less than two years. During this time, I have experienced twelve separate mechanical and functional failures, several of which have rendered the ve... Read more

Incident date: Nov 30, 2025

4 weeks ago, I noted the front of the vehicle sitting lower than the rear. When it was started, a warning message indicated air suspension failure, then an attempt to correct. The front raised itself and the warning stopped. I took it to the dealer for a charging recall the next day and told them about it, but nothing was found. A month later, yesterday, the same thing occurred, and I took it to t... Read more

Incident date: Jun 1, 2025

The contact owns a 2024 Ford F-150. The contact stated that soon after purchasing the vehicle, the wrench warning light was displayed on the instrument panel. The contact then received notification of NHTSA Campaign Number: 25V341000 (Suspension); and related the recall to the warning light being illuminated. The contact stated that several appointments were scheduled with the local dealer for the... Read more

Incident date: Nov 24, 2025

While backing out of a parking stall, the bolts securing the front right lower control arm fell off. One of the bolts rolled under the car and the other bolt was still in the control arm. This vehicle has never been off road, or in an accident. It was towed to the dealership for repairs. It terrifies me to consider what would have happened to me or my family had the bolts fallen off driving at f... Read more

Incident date: Nov 28, 2025

The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe m... Read more

Incident date: Nov 4, 2025

Cadillac and GM have a know issue in the Escalade for faulty susp3nsion, with their MagRide system, and bad lifters. They use AFM/DOD to reduce the engine down to 4 cylinders and it causes the lifters to get stuck and damage the cam. I am one of thousands to experience these issues. GM need to be held responsible. Why. Are you putting this junk in 100k trucks? Why are we having to foot the bill to... Read more

Incident date: Nov 25, 2025

Ford has an active recall for failed rear shock absorbers. My bronco was inspected at the Ford dealership, the tech indicated the shock absorbers failed inspection and needed a recall. A picture was sent to Ford, Ford declined the recall stating the rust was not corrosion. Therefore, my bronco did not receive the recall. Recall number is.25V025.

Incident date: Oct 1, 2025

Front driver side popping at low and higher speeds, can be driving straight or turning both left or right

Incident date: Jul 18, 2025

Tried to get my vehicle fixed under recall Ford mistakenly told me that these were aftermarket rear shocks and that they weren't covered upon fixing the vehicle myself and bringing the shocks into a different dealership they told me that they were covered and should have been fixed under recall I've been trying to get reimbursed by Ford for this and I've been getting the runaround I've been promis... Read more

Incident date: Nov 23, 2025

My 2020 Tesla Model X experiences severe vibration, shaking, and rattling during acceleration, especially between about 20–45 mph and at higher suspension settings. The vibration is strong enough to affect steering stability and safe control of the vehicle during acceleration and lane changes. Tesla has already replaced the front half-shafts twice under warranty for this same problem, but the i... Read more

Incident date: Dec 17, 2024

I took my 2006 Toyota Tacoma ext cab 4x4 v6 to have diagnostic run on it . "EXACT PERFORMANCE " Johnson drive . KCK The differential was shot . However , that was not the final . They did not do full diagnostic . They informed me that my frame was rotted and rusted through and would not last till spring and was a safety hazard. That was Dec. 2024 . The truck has been parked since . Ive had no tra... Read more

Incident date: Jun 25, 2025

Rear shocks failed at 71,000 miles, front shocks are now failing at 73,000 miles. Vehicle is not driven under harsh conditions and all recommended maintenance has been performed. Service advisor said “the Palisade is notorious for this”. Front rotors/brakes have been reported as in good conditions for months. Now, front rotors are suddenly so warped they need to be replaced immediately.

Incident date: Nov 22, 2025

I am reporting a manufacturing defect on BMW vehicles, specifically the 2019 BMW X3 with fewer than 40k miles. According to a vehicle inspection conducted at a BMW dealership on Saturday November 22, 2025, the motor mounts are collapsed. Potential risks are excessive engine vibrations that could cause loss of control while driving, to engine components to fall off the ground while driving. It’s ... Read more

Incident date: Oct 13, 2025

CV joint clicking. Both had to get replaced at 5K miles.

Incident date: Nov 24, 2025

I was driving to work when after running across a minor pothole I heard a clunking sound. It turns out it's the top cap for the front coil-over Bilstein shocks had broken allowing the shaft and the bump stop to protrude through the upper mounting plate. The coil did its job of keeping the vehicle suspended, but the shock piston has no ability to alleviate any stresses put upon the coil. Dealer sta... Read more

Incident date: Nov 5, 2025

The contact owns a 2019 Ford Escape. While the contact’s daughter was driving 65 MPH, the driver's side rear control arm fractured and detached. The contact stated that the failure occurred when the vehicle drove over a mild bump on the road, causing the entire driver's side rear wheel to detach from the vehicle. In addition, the contact stated that his 1-year-old grandchild was an occupant of t... Read more

Incident date: Nov 24, 2025

I brought my car in to my local mechanic and was told my rear suspension was corroded. He said it would cost around five thousand dollars to repair. I researched online and found mercedes did not have a recall but has extended the warranty and will cover the repair to the rear suspension. The mercedes dealer called me and told me my brake lines were rusted out and needed replacement and that it... Read more

Incident date: Nov 24, 2025

My rear driveline separated from the rear differential causing the rear differential to seize up. It is available for inspection. This occurred while driving down a highway at 45 MPH, there was some humming noise then it shook for a second and then load pop sound and send me fish tailing down the highway and then sliding sideways being stuck blocking the lane of traffic. I just contacted the deale... Read more

Incident date: Nov 16, 2025

Below is a detailed timeline of the problems I experienced: Intermittent starting issue Over the past few months, the car has occasionally failed to start on the first attempt. It always started on the second try, so I planned to mention it at the next service visit. Complete MMI/display blackout while driving on the highway In the middle of my trip, the entire center display and instrument clu... Read more

Incident date: Nov 14, 2025

transmission service (power train ) caused my parking rod dislodged/broken to slip/jerk to lose control of vehicle. It had put us at high risk, no airbags didn't go off to causing passenger to hit their head blacking out and non-stop pain in rotating cuff of right shoulder. It was inspect by the police and city from not being drive-able to be towed and inspected by the towing/mechanical person. ... Read more

Crash 1 injured

Incident date: Nov 24, 2025

Right rear passenger rear tire assembly broke off from frame of vehicle

Incident date: Nov 25, 2024

The contact owns a 2015 Land Rover Range Rover. The contact stated that while accelerating or making a turn, there was an abnormal knocking sound coming from the front-end of the vehicle, and the vehicle vibrated. The contact stated that the failure had become more persistent and noticeable over time. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Numbe... Read more

Incident date: Oct 31, 2025

When driving vehicle noticed clicking noise in front passenger cv axle, it was a constant issue when turning to the right or left. Took to dealership they were able to replicate the issue and ordered the replacement part. Part took 7 days to arrive and was subsequently installed onto the vehicle causing the issue to go away. Recently the front driver side CV Axle has started to make the same noise... Read more

Incident date: Nov 25, 2025

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving approximately 60 MPH, the vehicle experienced the "Death Wobble". The contact stated that the front end of the vehicle violently shuddered and vibrated. The contact stated that the failure had occurred while driving on uneven pavement on two separate occasions. The local dealer was notified of the failure. The vehicle wa... Read more

Incident date: Sep 11, 2025

The contact owns a 2026 GMC Sierra EV. The contact received notification of NHTSA Campaign Number: 25V594000 (Electronic Stability Control (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving over uneven pavement, there was an abnormal bumping ... Read more