Consumer Safety Complaints

Incident date: Mar 26, 2025

Refer to Safety Recall 25V747 and see the attachment which outlines our complaint. RV does not comply with requirements of FMVSS 110 and 49 CFR Part 567. We were the reporting party to the manufacturer and according to NHTSA database, our VIN is not present for the required recall service/extended fuel tank replacement. The RV manufacturer and dealer are not presently responding to requests fro... Read more

Incident date: Dec 2, 2025

Hi there, I purchased this car used with approximately 78,000 miles on it and this incident occurred at 94,000 miles. The car is equipped with a system call ACE (Active Cornering Enhancement) system. The system sends hydraulic fluids to each cornering of the car to help stabilize it around corners. Land Rover installed steel hard lines to deliver the fluids to each corner. They also tucked the ... Read more

Incident date: Dec 18, 2025

All the specific details are unknown, but I had a mechanic work on my car and the problem that he had to fix. He stated that it should’ve been detected, but it was something wrong with my car, letting me know that I had the problem and also I have to keep replacing my camshaft timing Solenoid my car keeps giving me error codes P0011 and P0128

Incident date: Dec 17, 2025

I am US military stationed in Belgium. There are several Jeep dealerships within a 100 mile radius, but none of them will remedy the recalls on my 2022 Jeep Grand Cherokee L. VIN: [XXX] Recall #1: Summary An incorrectly installed rear coil spring may detach from the vehicle while driving. Safety Risk Rear coil springs that detach from the vehicle while driving may result in a hazard to operato... Read more

Incident date: Dec 17, 2025

Honda Canada recognized the safety risks from salt damage to the frames and rear suspension of Honda Elements and recalled all years of the Element for warranty repairs, or if the damage was too severe, buy back of the vehicles. Yet they have not in the USA in rust belt states where salt damage is prevalent. As you will note from the attached photos, severe injury or death could occur in a major... Read more

Incident date: Nov 19, 2025

I am reporting a potential safety-related defect involving premature axle failure on Mazda CX-50 vehicles. The axle appears to be prone to early failure under normal driving conditions, sometimes at relatively low mileage. There are multiple reports from other Mazda CX-50 owners describing similar axle or CV axle failures, including clicking noises, vibration, loss of power to the wheels, and com... Read more

Incident date: Oct 21, 2025

Authorized dealership service department (Toyota West/Germain Automotive Group) performed structural repairs and released a vehicle back to me as safe. I operated this vehicle on public highways with my child. Upon subsequent inspection, the same dealership declared the vehicle a 'Total Loss' due to structural frame damage caused by their own technician. The dealership knowingly allowed a structur... Read more

Incident date: Dec 1, 2025

- Loud rattle in back of car which was determined by Brenham Tx Hyundai dealer to be bad rear shocks on 12/4/2025. - Inspection available upon request. - Faulty shocks could fall off and cause a wreck or damage/wreck to anyone following. - Brenham Tx Hyundai performed the inspection. - No warning other than the loud rattle coming from back of car. We were told that the shocks were in inventory. S... Read more

Incident date: Aug 24, 2025

Since the first week of driving my vehicle in August, I have reported to the dealership that it rides fairly bumpy over any road and fails to properly break if it is a bumpy road, causing me to almost have a collision. The dealership was unable to reproduce the same issue I was having and says that my car drives just fine. No messages have popped up

Incident date: Dec 12, 2025

Vehicle only has 13K miles and is one year old, and is making a clicking noise when turning. Especially noticeable when it's cold or I just started driving the vehicle. Called Honda Dealership and the service advisor acknowledged that they're aware of this problem but do not have the parts available to fix it. I believe this vehicle has a problem with defective CV joints/ankle. I was told they wou... Read more

Incident date: Dec 16, 2025

My car is swerving and uncontrollable upon accelerating and feels very unstable when taking turns.

Incident date: Jul 5, 2025

Steering rack is starting to creak non stop, it began around 4k miles, the car currently has 5,350 miles. Brought car to Lia Honda, Northampton, Ma. They tightened up all front suspension bolts but this did nothing and told me "drive the car more to see if the noise goes away" However after spending 5 mins researching on the internet I came across a plethora of 11th gen accord owners complaining a... Read more

Incident date: Dec 13, 2025

A structural chassis component (V-brace) was permanently removed from my vehicle by Tesla Service during a service visit. The removal was performed under a Tesla-described engineering retrofit (Tesla Service Article 9188600). The component was not reinstalled or replaced, and Tesla stated that once removed it cannot be reinstalled. The service visit was originally initiated due to a persistent rat... Read more

Incident date: Sep 12, 2025

I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am n... Read more

Incident date: Dec 17, 2025

Transfer case on 2019 X5,yes available for inspection upon request. At stop position making right turn or left turn the vehicle jutters,also in reverse. Yes - confirmed by the bmw service center who tried to charge for diagnostic fee. Manufacturer knows of issue on 2019 X5 models. Video of these transfer case issues all over online in videos. Issue started about 6 - 9 months ago.

Incident date: Sep 23, 2025

Recurring rear suspension clunking/rattling over bumps compromises handling/control. Authorized dealer (Volvo Cars Marin) failed to repair after 40+ days out-of-service and 2 attempts. Noise documented in videos; dealer now delays service 33+ days. Safety risk during turns/emergency maneuvers.

Incident date: Dec 9, 2025

A safety recall was issued in September 2025 for my vehicle. I contacted my local dealership (Pasadena Land Rover / Range Rover) and was informed that recall parts were not available. In the first week of December, the front right suspension began making a clunking noise, consistent with the recall defect. When I contacted the dealership, I was told that I would be required to pay out of pocket f... Read more

Incident date: Jun 14, 2023

The rear self leveling shocks are worn out. The car bounces terribly and control is an issue. I have confirmation from the dealer that the shocks need to be replaced. There were no warnings that the parts were broken.

Incident date: Nov 19, 2025

2024 Jeep Wagoneer EV has recurring electrical/propulsion faults with turtle (reduced power/limp mode) and wrench warning light, causing sudden loss of acceleration and reduced power. This has happened while driving on the highway, making the vehicle feel unsafe and unreliable; I was nearly in an accident when it would not accelerate. Vehicle has been to the dealer at least five times and has been... Read more

Incident date: Feb 10, 2025

Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.

Incident date: Dec 16, 2025

The front suspension control arm was completely detached due to unfastened bolts. While this happened on the parking lot at low speed, such detachment at highway speed would certainly lead to major damage, loss of control and injuries or death to the driver. Pictures attached show that the bolts did not have any thread lock applied and simply unscrewed themselves due to vibration. The vehicle was... Read more

Incident date: Aug 19, 2025

The steering and suspension system appears to be malfunctioning. The vehicle consistently pulls to the right during normal driving and does not track straight when the steering wheel is held centered. This condition requires constant steering correction and affects vehicle stability and control. My safety and the safety of others are put at risk, particularly at highway speeds or during emergency... Read more

Incident date: Dec 16, 2025

Basically stated, death wobble, after looking up symptoms. At 65 mph on the highway, hit a bump and the entire jeep shook uncontrollably. I just purchased it used not 10 minutes prior to the incident. The dealership failed to mention this and sold it as-is.

Incident date: Dec 16, 2025

There is a knocking/clicking sound when I accelerate and turn. It sounds like a CV joint. I had it evaluated by the dealer today and they reported they heard it once, but could not reproduce the problem, so they tightened some bolts, but that was all. As soon as I left the dealer it made the noise coming out of the dealer's driveway and multiple times on the way home. I have scheduled another ... Read more

Incident date: Dec 12, 2025

On 12/12/2025, Subaru Orange Coast (Santa Ana, CA) service advisor stated via text: "Breaks feel fine, no issues there," "Tires no issues there," "Struts no leaks or issues," and "Car is ready for pick up." On 12/16/2025, Service Director confirmed: brake rotor defects, weak struts causing tire wear, and replaced both rear struts, tires, and "the other 2" components under warranty/customer satisfa... Read more

Incident date: Nov 19, 2025

My wife and I purchased a new 2025 Honda Odyssey Van as it currently has about 11,000 miles and we both have noticed a front end vibration/rattle/noise that can be heard and felt in the steering wheel at varying speeds in the front suspension which leads me to believe as an engineer there are issues with sway bar end links, bad strut mounts, or loose control arm bushings that are especially notice... Read more

Incident date: Dec 15, 2025

While slowly backing out of a parking space at a Whole Foods in San Jose, CA, the driver's-side front wheel suddenly collapsed without warning. The front tire completely locked up, preventing further movement. Upon inspection, I found two bolts lying on the ground and the lower control arm detached and hanging loosely. The sudden jolt from the tire impacting the vehicle's body also caused minor d... Read more

Incident date: Dec 10, 2025

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. Had to press the brake multiple times to come to a complete stop. It is unsafe when traveling in traffic and unable to slow down fast enough to stop the vehicle which can cause an accident. The vehicle has not been inspected. Contacted a mechanic and described the issue and stated this sound lik... Read more

Incident date: Nov 1, 2025

The brake system and steering system are affected. Both are subject to open safety recalls that have not been fully resolved. The vehicle is available for inspection upon request. Unresolved brake and steering issues pose a serious safety risk, particularly when driving with my family. A failure or malfunction of either system could result in reduced stopping ability or loss of steering control, ... Read more

Incident date: Oct 22, 2025

I was driving to work in the rain on the highway and I heard a big thump and I thought I had hit something and my wheel went sideways and I kept trying to keep my car on the road even though I didn’t hit anything.

Incident date: Dec 9, 2025

My 2024 honda prologue was brought in to service a battery failure light and get a clicking noise in the front axel looked at when turning. The light was a red on the dash shaped like a car with an exclamation point. Dealer claimed that the multiple codes were nothing and that the car needs a new audio system. Not sure how audio systems = battery failure but i digress. I was told my car is safe to... Read more

Incident date: Dec 8, 2025

The brakes on my 2008 Toyota Tacoma were failing so I took it to a mechanic, who said that the brake lines had failed and needed to be replaced. However, he said that it wasn't worth putting any money into the truck, as the leaf springs were corroded along with the frame, which could crack apart at any time. As we only purchased the truck one year ago, he advised us to take it to the dealership wh... Read more

Incident date: Dec 2, 2025

left rear rear trailing arm rusted out. had car checked due to rough ride & was informed said part so rusted it was dangerous to drive. damage so severe repair not feasible. appears this is a problem with elements & some crvs. canada apparently has a recall for this, & US should, too.

Incident date: Oct 8, 2025

The heating system in my 2024 Tesla Model Y failed after only one winter season. Under normal HVAC operation, the vehicle blows cold air and does not provide cabin heat. Heat only intermittently works when defrost mode is selected. This failure affects the vehicle’s ability to safely operate in cold weather, including proper windshield defogging and defrosting. A loss of heating presents a safet... Read more

Incident date: Dec 13, 2025

Been hearing a clicking noise from my front end of the prologue for quite some time. Keep having it written off that it’s nothing. However I see people having complaints and getting the vehicle serviced. Also my charger door compartment has been replaced 2x and is almost headed in for a third replacement. Buy back investigation has been launched by Honda. No news since July

Incident date: Oct 21, 2025

FORMAL COMPLAINT: CONSUMER FRAUD & SAFETY VIOLATION Dealership: Germain Toyota West (Columbus, OH) Case Reference: #[XXX] To the Consumer Protection Division: I am filing a formal complaint regarding Theft by Deception, Gross Negligence, and Reckless Endangerment by this dealership. 1. THEFT & BILLING FRAUD On Oct 24, 2025, the dealership charged me $455.00 for labor to install rear sway ... Read more

Incident date: Dec 7, 2025

I experienced excessive rear tire wear on both rear tires inner side The tire ended up blowing out on the rear passenger tire

Incident date: Nov 19, 2025

The front passenger-side lower control arm on my 2022 Kia Forte fractured completely without warning during normal driving conditions. There was no collision, curb strike, pothole impact, or accident. The fracture appears clean and brittle, not bent or deformed. The failure caused suspension misalignment, damage to the CV axle, and uneven tire wear, creating a loss-of-control risk. The vehicle wa... Read more

Incident date: Nov 9, 2025

I have noticed a loud knocking sound coming from both the front right and left areas of the car when turning. I have read it may be a faulty CV joint but I am not sure. This issue arose before the car reached 6k miles. I believe these joints play a significant role in vehicle stability and safety. I have not been able to take it to the dealer yet but I will as soon as I can get a day off of work.... Read more

Incident date: Mar 15, 2025

I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company won’t pay out either. Normal wear and tear does not make both air shocks failed.

Incident date: Dec 7, 2025

The contact owns a 2012 Toyota Prius. The contact stated that while reversing, the driver's side rear wheel flipped over. The vehicle was towed to the dealer, where it was diagnosed with a corroded I-Beam assembly on the rear wheel. The contact was informed that the driver's side rear hub and the BRG assembly, rear suspension, and bolts needed to be replaced. The vehicle was repaired. The manufact... Read more

Incident date: May 15, 2025

I was 165 mph and someone hit me and threw me into a sign that had big huge poles on it all the ones in California do I went right through it got banged all around I have to say the car is a tank because it got me home but it never deployed airbags when I know that it should have I’m pretty sure any other car would have the way that mine was wreck

Crash

Incident date: Dec 11, 2025

I have a 2018 Toyota Camry XSE with 67,000 miles. The car started making a clinking noise when driving over small bumps, increasingly getting louder over the course of a few days. I took it in to a mechanic and both the left and right strut mounts and coils were rusted and fully cracked . When lifted, both front tires fell to the sides. This could have resulted in significant car damage had I driv... Read more

Incident date: Dec 5, 2025

Vehicles has loud clicking sounds from CV axles when turning past 20 degrees left or right. This has been confirmed by dealer. No warning lamps were requested.

Incident date: Dec 10, 2025

I've never taken my 23 crosstrek off the pavement I'm driving down hyw and my rear struts break my crosstrek has 38 thousand miles on it and it's only 3 and 1/2 years old I've owned many cars were if drove hundreds of thousands mile and none of them broke there struts going down the hyw

Incident date: Dec 2, 2025

I am filing this complaint regarding the serious safety hazard associated with the fire-risk recall on my 2023 Jeep Wrangler 4xe. The official manufacturer recall letter states: “The high-voltage battery may become damaged under normal operation which could lead to a vehicle fire.” The recall instructions also direct me to: Fully discharge the high-voltage battery Not charge the vehicle P... Read more

Incident date: Jan 1, 2023

The contact owns a 2003 Dodge Ram 1500. The contact stated that the steering wheel and the front wheels were uncontrollable. While driving from Georgia to Memphis, there was an unknown object loose by the wheel. The ball joint suspension was replaced by an independent mechanic. The low tire pressure warning light was illuminated. The contact was unable to control the vehicle and had the vehicle t... Read more

Incident date: Dec 8, 2025

[XXX] Problem: Multiple tire blowouts causing safety hazards and air-suspension damage Complaint Summary: My 2024 BMW i7 has experienced multiple tire blowouts, including the most recent , two within days of each other (12/8/2025 and 12/10/2025). On 12/8/2025, BMW replaced the right rear tire and advised me that the vehicle was safe to drive. Two days later, the left rear tire suffered the s... Read more

Incident date: Apr 3, 2025

I am experiencing recurring failure of the rear self-leveling shock absorbers on my 2023 Hyundai Palisade Calligraphy. This is a repeat failure after a warranty repair approximately 10 months ago in which both rear shock absorbers were replaced along with the upper insulators per TSB 22-SS-001H. Current Symptoms: The noise occurs on both sides, primarily at lower speeds (under 20 mph), and is mo... Read more

Incident date: Mar 1, 2025

Big noise axle issue front left and right side