Consumer Safety Complaints

Incident date: Dec 7, 2025

My honda prologue makes a loud knocking sound at every turn. Dealer says it's covered under warranty and it's the CV axle. Came in today and apparently there was a stop work order for this issue on the honda prologues. This issue has been replicated and confirmed by the dealer. This issue appeared around 2 months ago at around 12k miles. No warning lamps, no system warning, just a very loud knocki... Read more

Incident date: Dec 19, 2025

A critical front suspension component failed on my 2023 Tesla Model Y without any accident, misuse, or external damage. While backing out of my garage at low speed, a loud “BAM” occurred — the front lateral link bolt fell off, detaching the lateral link and causing the front body to drop onto the tire. My child was inside the vehicle. Tesla-certified technicians inspected the vehicle and se... Read more

Incident date: Jan 14, 2026

While driving my Tesla, the front suspension abruptly failed. Two bolts from a critical suspension/control arm component fell out while the car was in normal motion. There was no impact, no debris, no road hazard, and no prior service that would explain missing bolts. The vehicle suddenly dropped, and the chassis collapsed onto the wheel, causing grinding and severe loss of drivability. This failu... Read more

Incident date: Jan 15, 2026

Jeep death wobble occurs in my 2021 jeep wrangler. Currently recalls are for vehicles up to 2020. While driving at highway speeds and the vehicle rides over a small bump the front end shakes excessively until speed is dramatically lowered.

Incident date: Dec 2, 2025

1. The under carriage has corroded creating a safety hazard. Senior dealer representative indicated verbally that 2010-2014 models years are the most prone. 2. If the under carriage fails the engine and transmission could fall out of the car potentially creating a serious issue. 3. The dealer brought the issue to my attention after performing an inspection of the car. 4. I was unaware of the issu... Read more

Incident date: Jan 12, 2026

I am writing to formally report an incident involving the service department at Lakeland Hyundai (1500 W Memorial Blvd, Lakeland, FL 33815). My 2007 Hyundai Santa Fe was brought in on 12/31/25 for an active engine recall involving the Cylinder Head Cover Oil Leak Repair (Recall Code 976 / Campaign 24-01-026H). The vehicle was driven into the dealership in proper working condition. I was later inf... Read more

Incident date: Sep 3, 2025

LIGHTING--DTR warning light stays on an they don't work but then I was pulled over 1 morning on the way to work because the both taillights stopped working. Checked everything no idea what it could be but the wiring. Because if you piggy back off a hot wire they will work. SUSPENSION-- there is a constant popping noise coming from the front, it's either ball joints, stabilizer bar, or could be t... Read more

Incident date: Nov 1, 2025

CV joints clicking when turning Service eCall keeps coming on Warning light on next to battery range with an exclamation point over the car. The manual indicates its a system malfunction that can be related to vehicle stability assist (VSA) electric power steering (EPS). My safety has not been put at risk. I am scheduled to have the car inspected and repaired on 1/19/26.

Incident date: Jan 1, 2025

When turning the steering wheel 3/4 turn, a knocking sound is heard until the steering wheel is straightened. Suspecting CV joints.

Incident date: Oct 28, 2025

The contact owns a 2013 Ford Explorer. The contact stated that the vehicle was taken to the dealer for a recall repair related to a possible rear suspension toe link fracture. The contact stated that while his son was driving 55 MPH, a month and half after the recall repair, the rear driver's side tire had a blowout, causing the vehicle to swerve and to drift into another lane. The contact stated ... Read more

Incident date: Jan 12, 2026

Vehicle consistently vibrates at highway speeds, feels like a driveline vibration, wheel, tire or suspension issue. Almost feels like a tire is wobbling.

Incident date: May 15, 2025

When the car was in a local Tire Discounters for an unrelated repair the mechanics noted that the rear subframe had significant degradation and the car was unsafe to operate without immediate replacement of the entire subfrane - at a cost of roughly $5,000. I know there have been subframe recalls of BMWs in the past. While this vehicle was not part of those recalls its obviously been an area of c... Read more

Incident date: Dec 1, 2025

I own a 2014 BMW X5 diesel, after the 4 yr warranty expired, my car has had 2 times driveshaft/drivetrain/differential replaced. Valve cover leaking. Chassis stabilization error, suspension/air pump problems, at this moment i have an initialization of driving stabilization error message. Please see what is going on with these expensive cars that after 4 yr warranty give all kind of problems. Thank... Read more

Incident date: Jan 14, 2026

Good morning, Some time ago Land Rover Corporate made me aware of the recall about the suspension failure that can happen without warning, but to date there is no fix and apparently no parts to fix the problem so I am in need of guidance as to what to do, what recourse do I have should this fail as I am driving, etc? I do not have another vehicle to drive in the meantime and given the recall it ... Read more

Incident date: Dec 4, 2025

Cv joints since 800 miles had new one put in at 9089 miles. Clicking starting happening again about 1,000 miles after repair was done. My car is currently at 12,000 miles and its worse than its ever been. I called the dealer and waiting for a call back. The next is AEB system. My car will suddenly go through all the motions of emergency braking at a stand still. I also get the beeping on the high... Read more

Incident date: Jan 14, 2026

Clicking noise from CV joints when turning left and right at 7717 miles.

Incident date: Jan 1, 2026

Front subframe crack around lower control arm bushing area. Common problem that’s going to end up killing someone when it completely separates

Incident date: Sep 30, 2024

The vehicle has experienced ongoing steering-related noise and vibration during driving since early ownership. The issue is noticeable at various speeds and road conditions and affects confidence in steering control and overall vehicle stability. The vehicle has been inspected and serviced multiple times at an authorized dealership, but the condition has not been resolved. During prior service vi... Read more

Incident date: Dec 13, 2025

Vehicle shakes violently on or about 65 to 70 mph. Upon slowing to approximately 60 mph the shaking stops. Also at slower speeds the vehicle pulls to the right. Contacted Ford Fairfield, California dealer two days ago; left voicemail no reply at this writing.

Incident date: Jan 15, 2019

The vehicle had multiple unresolved safety defects from the time of purchase. The radio and electrical system never functioned correctly and could not be repaired despite repeated dealer visits. The stabilizer bar failed and fell out while driving, causing loss of steering stability. The vehicle is currently subject to an open federal safety recall for ABS/ESC/traction control loss with no repair ... Read more

Incident date: Oct 11, 2025

2024 Kia EV9 has destroyed two complete tire sets in 4 months (October 2025, January 2026) despite two professional alignments (May 2025, October 2025). Dealer service manager admitted on recorded call (1/7/26) seeing multiple EV9s "under 18,000 miles" destroy tires, confirming fleet-wide pattern. Multiple owner forums report the exact same issue. MY CASE: - [XXX] (11,860 mi): Steering misalignm... Read more

Incident date: Jan 12, 2026

Mechanics found that the front passenger side control arm is missing and completely disconnected. Video evidence from inspection is available. How was this found and safety risk- Car lost steering control The component was inspected by my mechanic. No vehicle indicator / warnings.

Incident date: Dec 29, 2025

All four tires on my 2025 Toyota Tundra experienced severe and abnormal outside edge wear at approximately 13,000 miles. The vehicle was purchased new and maintained according to manufacturer recommendations, including tire rotations every 5,000 miles at authorized Toyota dealerships. An authorized Toyota dealership inspected the vehicle, documented the abnormal tire wear, and performed alignment... Read more

Incident date: Aug 11, 2025

We have had a suspension clunk since we bought this in April 2025. Something is loose in the right rear. They have replace the right and left rear shock mount, the right rear shock and it still persists. There is a clunk or grabbing noise when the brakes are applied as it almost comes to a stop, it appears to be in the front. This has not been found, the last mechanic that looked at this said al... Read more

Incident date: Jan 11, 2026

On 1/11/2026 while was driving vehicle started making screeching sound. Stopped vehicle and a bolt came off from the rear arm of vehicle and unit was towed for service, which at this moment Ford dealer claimed could not not find any recall notice on file. After researching the internet came across recall 21S11 re Rear Lower Control Arm Bolts May Break announced 3/10/2021.

Incident date: Nov 6, 2025

CV joints making a clicking noise when turning. Right Honda in Scottsdale AZ diagnosed it Nov 2025. As of Jan 2026, there are still no parts to repair after calling the dealership to get an update.

Incident date: Dec 29, 2025

The rear subframe and suspension parts are rusted so bad that the car is not safe to drive. Looked up recalls and found out the front subframe had a recall and was taken care of before I bought the car. Also found recall for my model of car that were registered in state that use salt on there roads which is one of the state i live in. Was told my Mazda corporation the only certain 2012 mazda vehic... Read more

Incident date: Jan 5, 2026

Hi. I noticed my vehicle was randomly making a clunking noise in the rear end. Also, on the highway, it would drift and was difficult to steer. I took it to dealership to be examined because it was still under warranty. They showed me that the driver's side rear trailing arm was disconnected. The bolt was not even there. They stated that it was caused by outside influence, possibly from hitting so... Read more

Incident date: Jan 12, 2026

While performing routine maintenance on my 2018 Acura TLX, I discovered a critical structural failure in the front right (passenger side) lower control arm. The factory weld connecting the stamped steel control arm to the compliance bushing housing has failed and separated. Visual inspection reveals a clear manufacturing defect: there is a significant crater and void in the weld bead, indicative o... Read more

Incident date: Nov 5, 2025

Early issues at 56,000 miles with rear shock suspension causing excessive bouncing. Read this is common and can happen multiple times

Incident date: Jan 1, 2026

Rear trailing arm attachment point to frame is rusting out and will cause the trailing arm to detatch from the frame. Vert little rust anywhere else on the car. This is a wide spread issue and very common with this model. Why is honda not taking this serious?

Incident date: Jan 10, 2026

My truck is been having a death wobble for years now. It's scary, I changed tires suspension and I still have the issue.

Incident date: Aug 1, 2025

I’m writing to ask for you all to honor the recall for my jeep. I purchased a 2022 Jeep Wrangler in April of 2025 Months after the purchase I began to notice that on certain road conditions that my vehicle would shake violently back and forth at higher speeds if I hit a bump. As you can tell this causes great concern for mine and my children's well being. My teen son is also driving my vehicl... Read more

Incident date: Jan 5, 2026

Subject: Catastrophic Suspension Failure Resulting in Total Loss of Trailer Braking Vehicle: 2017 Keystone Montana On January 5, 2026, while traveling at highway speeds, the rear driver and passenger-side leaf springs suffered a catastrophic "brittle fracture" failure. This resulted in the axle shifting 6+ inches, wedging into the chassis I-beam. The violence of the axle displacement severed the ... Read more

Incident date: Nov 10, 2025

I am contacting you on a problem I cannot fully describe. However, I believe there is a mechanical problem with the right side of my vehicle with handling and braking. I have downloaded the form with the information as reported to me and explained via the North American Corolla Facebook group. Please look at the attached documentation.

Incident date: Jan 10, 2026

Event Description - Car began veering off the road to the left - Driver attempted to correct the unintended maneuver, but the car increased in speed, despite braking - The car then lost all steering and braking capability, - In an attempt to control/stop the car, it instead proceeded uncontrollably performing a doughnut on the roadside embankment, and another doughnut that landed the vehicle b... Read more

Incident date: Jan 2, 2026

2024 - 19k miles. Both rear shocks were leaking. Dealer replaced both at no charge. 2025 - 30k rear shock shows signs of leaking. Dealer states no leak. 2025 - 32k Tire shop says shock is leaking. I told them the dealer said it was not. they took pictures. 2025 - Arrive at dealer (2nd time same issue) Dealer states no warranty because I did not pay for replacements. They stated had I payed for r... Read more

Incident date: Jan 1, 2026

I was driving and went through an intersection when all of a sudden the car automatically shifted into Neutral and lights started flashing and stalled. The engine ceased up. I checked to see if I had oil. I did. Prior to this event on multiple occasions while driving on the HWY and trying to accelerate the engine had problems getting into gear. This vehicle has made me feel unsafe multiple times... Read more

Incident date: Apr 10, 2025

Very bad clunnk on driver side when hitting any bump on the road and it's loud.dealer ship sold me the car like that . Electrical issue gauge cluster radio cluster turn signals your first camera anything that works off the instrument cluster of the radio TV screen goes off while I'm driving comes back on hit a bump it comes back on no headlights driving at night time. The dealership sold me the ca... Read more

Incident date: Nov 29, 2025

this vehicle was purchased from Don Chalmers Ford in Rio Rancho on 1129, 2025, upon purchasing a 2018 Toyota foreigner Limited I traded in a 2020 Acura RDX with only 50,000 miles. The salesman seemed to trustworthy. He showed me the Carfax Clean had no accidents no recalls then I receive some paperwork stating this vehicle is eligible for a buyback. I still have not received the license plate or r... Read more

Incident date: Nov 1, 2024

I could hear a loud grinding noise while driving and the rear of the truck felt like it was driving without any type of suspension. Any bump or slight imperfection in the roadway felt like metal banging and a severe thump could be felt inside the vehicle. The front of the vehicle felt fine but the rear felt extremely strange and unstable.

Incident date: Oct 14, 2025

Had a minor wreck was to be two weeks to then it had to have a new frame they said it coun't be repair if a minor wreck can do this much damage there is a problem with subpar frames that any sudden stops or turns

Crash

Incident date: Jan 8, 2026

The vehicle experiences abnormal vibration and shaking felt from the rear during braking at moderate to highway speeds. The condition does not occur during steady driving and is isolated to braking events. An authorized dealership inspected the vehicle and documented rear brake rotor thickness variation but no repair was performed. The issue has continued and raises concerns about braking stabilit... Read more

Incident date: Jan 8, 2026

While driving malfunctioning alert regenerative battery not available, servuce air bag system, audible ding sounds, parking brake alert, and I received Alert the car " Brake and suspension service required" I was told by Ron Tonkin Dodge Service that car is not safe to drive; towed in.

Incident date: Dec 29, 2025

Engine makes rattling and knocking noises. Transmission hesitates and jerks Suspension front struts and rear shocks are bad. Possible the isolators. Having horrible back pain when riding in car. Starter intermittently doesn't work Lane keep assistance goes over small bump in road will make car drive in opposite lane into on coming traffic. Took car to Tameron hyundai in Birmingham on the 29th... Read more

Incident date: Jan 6, 2026

Air suspension keeps failing in cold weather.

Incident date: Dec 1, 2025

UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEEN AT WILLOWBROOK FORD FOR TWO MONTHS, I cannot afford the repairs up front and sunbilt will only approve for $500 financing. Please help me if there are any solutions to fix my only means transportation and have the customer satisfaction service codes approved for repair

Incident date: Aug 16, 2023

BMW issued a warranty extension covering air suspension struts for certain vehicles (8 years / 80,000 miles). I own a 2018 BMW 740i. I reported front suspension concerns to an authorized BMW dealership (United BMW, Alpharetta, GA) at 64,354 miles (8/16/23) and again at 77,582 miles(3/19/24. Service records document front suspension issues, including thrust-rod and suspension defects. During thes... Read more

Incident date: Jan 7, 2026

The front suspension lower 'lateral link' bolts that go into the subframe side of the lateral link fell out. One completely fell out of and was only held loosely in place by the undercarriage plastic. The other bolt (there are two holding the lateral link into the subframe) had backed out about two revolutions. This resulted in a very loud banging noise and the us having to stop the vehicle to ... Read more

Incident date: Jan 8, 2026

When I turn to the left or right I hear a clicking/popping noise. Took it to the dealer and they said it was the CV axle. So they replaced the driver side. After the repair, it would make the same sound from time to time so I took it back in to the dealer(Northside Toyota in San Antonio, TX) they couldn't recreate the sound and notated my account. This was all when the car had less than 30k miles.... Read more