Consumer Safety Complaints

Incident date: Jan 1, 2026

I can have the vehicle available for inspection. I have to hold the truck door shut while driving it when the issue happens. There has been no confirmation of the issue by a dealer or independent service center. There has been no inspection of the problem by the insurance company, manufacture, police or others. This year during cold weather the issue started. I bought the vehicle used. ---------... Read more

Incident date: Jan 9, 2026

Subject Safety Defect Complaint Recall Repair Refusal and Manufacturer Delay Nissan Altima 2016 My 2016 Nissan Altima is subject to a safety recall related to the hood latch cover The hood latch cover on my vehicle is defective and stuck which caused the hood to become completely locked shut This defect creates a serious safety hazard because the hood could unexpectedly open while driving putting... Read more

Incident date: Mar 4, 2024

Pearl white paint has begun flaking, and peeling.

Incident date: Jan 31, 2026

2025 Nissan Ariya We were driving on the highway with no cars in front of us. The moonroof shattered with a loud bang. No rocks were observed since there were no cars in front of us and a tree line between the traffic in the opposite direction. Moon roof did not crack but rather exploded into thousands of tiny pieces covering the driver's face, hair, hands and body. Passenger seat was unoccupied b... Read more

Incident date: Feb 2, 2026

My rear view window shattered with no impact or anything to cause it. I was backing out of my garage rear end first, and it was a loud bam!

Incident date: Aug 1, 2024

Factory paint on my 2015 Toyota Corolla is delaminating and peeling in sheets down to primer on multiple body panels (hood, fender, and door area). There is no impact damage, scratches, or external cause. This appears to be a factory paint adhesion failure. Exposed metal creates corrosion risk and loss of vehicle value. The condition has been confirmed visually by a Toyota dealership, but Toyota c... Read more

Incident date: Oct 22, 2025

Took my 2020 Escape into dealer due to recall #23B56/23V502 . Dealer stated that the door needs replacement , this was on Oct 22 ,2025. As of Jan 30 , 2026 Ford has yet to send part. I contacted Ford Customer Service on Jan 26 , 2026 and again on Feb 2, 2026 . They can't give me a date as to when part will arrive .

Incident date: Jan 1, 2026

In June 2025, I bought a new 2025 Ford Expedition King Ranch. While washing my SUV by hand, I discovered a manufacturing defect on the roof—Ford Manufacturing had left exposed welding and rivets. The issue is quite noticeable, with depressions around the rivets and welds so deep they could hold golf balls. More than two dozen of these rivet welds are visible and exposed. I contacted my local dea... Read more

Incident date: Feb 1, 2026

The spoiler on my liftgate fell off when driving 40mph

Incident date: Jan 6, 2026

Trunk has stopped working. It loudly beeps and will not open on its own. Trunk has to be manually opened and shut with great force to be used.

Incident date: Jul 1, 2025

The paint along the windshield columnS and rear tailgate are flaking off in large sections. This is causing premature rusting which is left to a consumer to absorb the cost of an entire paintjob, can lead to lack of action causing structural integrity issues.

Incident date: Jan 21, 2026

This car is consistently garaged. It was pulled out one morning and a large sheet of paint peeled off roof while it was sitting in the driveway. This is a major concern as I don't feel comfortable driving the car for fear more will come off, affecting another driver on the highway. I've had to borrow a car until it can be fixed. Spoke to ACURA and this is a KNOWN issue for this color paint but t... Read more

Incident date: Nov 22, 2025

Recall R10342 Power Operated Tailgate (POT) Drive Unit separation was not remedied by dealer prior to delivery of new vehicle. While performing research on this vehicle for another issue, NHTSA's stite provided an unrepaired recall on the vehicle in question. Upon further research, Volvo was aware of this issue and had already reported it to NHTSA prior to the date of vehicle delivery. See atta... Read more

Incident date: Jan 7, 2026

Drive chain guard mount broke off while uninstall chain guard for chain maintenance as specified. Simple small threaded bolt into threaded frame mounted bolt boss. Purpose to secure plastic chain guard. Small part factory welded to major component (swingarm) thus can't be replaced separate of entire swingarm. Fasteners were uninstalled and reinstalled three times with hand tool only hand tightened... Read more

Incident date: Jan 30, 2026

While simply driving 75mph (speed limit during time of incident) on the highway, i heard a loud explosion sound and the sunroof had completely shattered and was blown upwards. Glass began and continued to fly off, creating a large hole, while trying to get to a stopping point. The was only very little shards of debris that had gotten inside the vehicle while driving, but had potential to put me ... Read more

Incident date: Dec 15, 2022

About 2 years after the 9/30/2019 purchase (new), the paint on the front engine hood began peeling & cracking. Calls to Parks Toyota were ineffective. Now the entire hood has pervasive cracks. The hood needs to be removed, sanded & painted with a more substantial, long-lasting paint. The paint used is supposed to contain an additional clear coat for protection.

Incident date: Nov 8, 2025

This vehicle was involved in a rear end collision in late 2025. The vehicle was just sold at auction with a clean title even though it has frame damage that is more than 100% of the cost of this vehicle. It is sold with a clean title and I am worried that a used car dealership will try to sell it with no accident history and clean title to an unsuspecting person.

Crash 1 injured

Incident date: Jan 23, 2026

On Friday, January 23, 2026, at approximately 6:41AM, I was going to Starbucks located at 5378 W. Rosecrans Ave Hawthorne, CA 90250. My partner and I were talking, I was just about to exit to get my coffee then we heard a loud “pop” like a gun shot, and then the sound of shattering glass. We jumped, frighted, startled by the sound, immediately looking over at the back seat of my car window. We... Read more

Incident date: Oct 28, 2025

My truck had a recall for the door locks freezing, which my truck had an issue with. The dealer performed the recall and 1 of the doors continued to freeze. The door will not latch and it will open when driving down the road. I took it back to the dealer and they charged me to diagnose and confirm it's still doing it. They will not repair it again, they said the recall repair was inadequate and i... Read more

Incident date: Oct 29, 2025

2021 Subaru Ascent (VIN#***). Water found dripping down both second row seatbelts on multiple occasions during or following heavy rain, accumulated into mold growth on the carpet in front of second row seats to the front of the 3rd row seats (cargo area dry, front footwells dry). Authorized Subaru dealer technician report (dated 10/29/25 and 12/3/25 copy pasted into email) explicitly documents 'co... Read more

Incident date: Jan 27, 2026

I am the original owner of a 2010 Toyota Tacoma TRD Sport, 4 door, 4WD, with a 6' bed, VIN # [XXX] , with 215902 miles. During the replacement of the leaf springs on 1/27/26, under recall #14V-604, I was informed by the Toyota dealership that installed the leaf springs that there was extensive corrosion on various points on the frame to the point where it was unsafe to drive. The frame has develop... Read more

Incident date: Jun 1, 2022

The vehicle has experienced premature and widespread paint peeling and clear coat failure on multiple body panels. The paint began deteriorating without impact, collision, or environmental damage and has progressively worsened over time. This condition is consistent with a known manufacturing defect affecting certain Toyota vehicles, which Toyota acknowledged through a Customer Support Program. T... Read more

Incident date: Dec 12, 2025

I recently purchase my 2024 EV9 from Carvana with 9578 miles listed on 12/12/25. Doing my 7 days to purchase this SUV. I had some concerns about the violent wobble when I drove over a bump. With some concerns about this SUV, I google to see if anyone else had this same issue. To my surprise I founded a lot of complaints and ways to resolved the issue. One consumer stated he had his EV9 aligned and... Read more

Incident date: Jun 11, 2025

Frame flex, front walls came loose when welds broke, walls were bowing out, repair shop said it shouldn’t be on the roud

Incident date: Dec 20, 2025

Front bumper is detaching on driver and passenger side.

Incident date: Dec 30, 2025

The vehicle caught fire while driving along the interstate. It's a total loss.

Fire

Incident date: Oct 8, 2025

Two issues: 1. The paint on my rooftop in front of the sunroof began peeling off three months ago. I’ve read and MANY owners of the same model within a two year timeframe have had the exact same issue and we realized it’s a manufacturer’s problem. The manufacturer however, is saying it’s out of warranty and that’s absurd because now we all have to pay $2000+ to have our entire roof repai... Read more

Incident date: Jan 1, 2024

Campaign 11701038 - Warping of door panels and driving shaft area. Worried this will affect airbag deployment.

Incident date: Dec 2, 2025

I have been informed by my dealer's service unit that the rear subframe of my car (2015 Mercedes C class) is rusted with holes. My understanding is that this can affect the integrity of the structure and cause problems while driving. According to your website [XXX] ) , this should be covered under a warranty extension. However, Mercedes says that my car is not, and to fill out this form if I bel... Read more

Incident date: Jan 22, 2026

My vehicle was recently in for service and upon inspection the technician observed a rusted fuel tank shield. The reason this problem occurs is because of a process called galvanic corrosion. The fuel tank shield is bolted onto an aluminum heat shield, and the pairing of these two different metals accelerates the corrosion. While there is no specific national NHTSA recall for the 2017 Range Rove... Read more

Incident date: Jan 26, 2026

Front grill cap blew off while driving.

Incident date: Dec 18, 2025

The roof is delaminating causing a danger to my vehicle and others

Incident date: Dec 27, 2025

During normal winter operation with the heater in use, the center console area becomes excessively hot. I have measured surface temperatures exceeding approximately 130°F using an infrared thermometer. The affected area includes interior touch surfaces, cup holders, and a factory-installed wireless phone charging pad. The heat appears to originate from HVAC ducting routed through the center cons... Read more

Incident date: Jan 12, 2026

2016 FORD Explorer EXTERIOR A-PILLAR & B-PILLAR APPLIQUE TRIM CLIP THIS MAY RESULT IN THE B-PILLAR TRIM APPLIQUES DETACHING WHILE DRIVING. A B-PILLAR TRIM APPLIQUE THAT DETACHES WHILE DRIVING CAN CREATE A ROAD HAZARD FOR OTHER VEHICLES, INCREASING THE RISK OF A CRASH. The problem been confirmed by a Ford dealer The vehicle has been inspected by the Ford Dealership with no resolutions availabl... Read more

Incident date: Jan 25, 2026

Please see Ford TSB SSM50543. In my case the driver's door has been freezing in the lock position. Door will not unlock and cannot be opened either from the inside or outside. The key in the outside will not unlock the door and pulling up on the knob inside cannot be done (even tried with pliers). The electric door locks for the frozen door do nothing. This made it possible for me to only get ... Read more

Incident date: Jan 19, 2026

Car was assessed for recall related to service bulletin 23-032. Recall was performed, but the mechanic who performed the recall says the car is not repaired because the rear frame corrosion, as described in bulletin 23-032, is so severe that a large piece is missing from the rear frame. The mechanic says the repair as described in the bulletin is not enough to fix the car. The service bulletin rem... Read more

Incident date: Jul 14, 2022

I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a hill and will not accelerate over 25 miles per minute. Dangerous to drive on roads. Took vehicle to a GMC dealer for diagnostic test, received the report for what the report found. Took the report to auto shop to get repaired however the vehicle still continues with same issue. Took... Read more

Incident date: Jan 1, 2026

This is a second formal supplemental complaint. Vann York Honda sold this car as new, but a Honda America provided Carfax proved it was a prior personal use vehicle. The car has catastrophic phantom braking, causing a physical friction rash on my skin. Multiple witnesses are now afraid to ride in the car. The vehicle has suspension failures documented by irregular tire readings. Despite an active ... Read more

1 injured

Incident date: Oct 16, 2025

Tesla’s Obstruction of Repairs Tesla deleted my original service complaint and annotations regarding these delivery defects. The associated service appointment was cancelled without notice or rescheduling. No repairs were performed despite the issues being raised during the warranty period. This prevented reasonable repair attempts and allowed the defects to persist. Current Nonconformities and ... Read more

Incident date: Jan 25, 2026

Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the drivers information screen while the vehicle is in gear, and being driven. After a moment you will hear a relay click, the error message goes away, and after a while the error message shows up again this repeats in cycles. Attempts to disable the sliding door system for safety removing... Read more

Incident date: Jan 29, 2020

On January 29, 2020, while driving my 2016 BMW 5 Series under normal operating conditions, the engine compartment caught fire without warning. Smoke and flames originated from the engine bay while the vehicle was in motion. I was forced to pull over and exit the vehicle immediately. The fire spread rapidly, and the vehicle was declared a total loss. At the time, both my insurance carrier and BMW r... Read more

Fire

Incident date: Jan 26, 2026

My rear glass mirror shattered. This occurred after I closed the door.

Incident date: Jan 24, 2026

When driving our Rav 4 we heard loud bang type noise. We stopped and pulled over and looked all around the Rav 4 and didn't see anything. When I checked the roof I found our sunroof had shattered. The sunroof was closed at the time. No one was injured at the time.

Incident date: Jan 23, 2026

On 1/20/26, we purchased a ‘24 Chevy Silverado EV from a Chevrolet dealership. 2 days later, on 1/22/26, while my husband was driving on the interstate, the tonneau cover partially detached and flew backwards lifting upwards and flapping violently. One of the metal crossbars detached completely from the tonneau cover and flew off the truck, and a second crossbar began to tear away. The cover wa... Read more

Incident date: Oct 1, 2025

In August 2025, AutoNation Toyota on Sahara, checked the VIN of my Toyota Sienna and contacted Toyota while I was present. Toyota confirmed a broken fuel-door hinge was covered under a Customer Support Program. Instead, AutoNation attempted to repair, rather than replace, the hinge. This caused the metal fuel cap door to end up bent, paint to be gouged out from the bottom of the fuel door area, mi... Read more

Incident date: Jan 5, 2026

Windows have detached from adhesive and the window does not shut or seal. There is a recall on the windows for this problem but when I put my vin number in here it does not come up as a recall.

Incident date: May 13, 2023

On May 13, 2023, I was involved in a severe frontal collision on the passenger side while driving my 2021 Kia Forte. The impact caused significant damage, and my insurance company declared the vehicle a total loss. Despite the severity of the crash, none of the airbags deployed. I experienced body pain for several days following the accident. Given the nature of the collision and the damage susta... Read more

Crash 1 injured

Incident date: Jan 26, 2026

OEM Running boards, non powered. It is available for inspection. The running boards are slippery evetime they are wet. Does not matter what shoes you have. I have slipped 4 times since owned the vehicle and even broke the interior panel of my driver side door in 2023 which lead to a$500 repair bill. My wife and I both slipped today (1/26/26) and bruised pretty bad. Kids have also slipped in t... Read more

2 injured

Incident date: Jan 26, 2026

no problem

Incident date: Jan 26, 2026

thank you