Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 48,519 complaints — component: STRUCTURE:BODY

NISSAN ALTIMA (2024) — STRUCTURE:BODY Feb 10, 2026
Incident date: Mar 4, 2024
On [XXX] I purchased a brand-new 2024 Nissan Altima SR from Vaden Nissan located at 10421 Abercorn Street, Savannah, GA 31419, Phone 912-920-5600; with approximately 25 miles on the odometer. On the day of purchase, the vehicle emitted a noticeable mold odor inside the cabin. The vehicle was returned to the dealership on March 11, 2024, due to the mold odor. It was again returned on March 13, 202... Read more
FORD F-150 (2017) — STRUCTURE:BODY Feb 9, 2026
Incident date: Dec 1, 2024
Door latches freeze and doors will not shut.
FORD FLEX (2019) — STRUCTURE:BODY Feb 9, 2026
Incident date: Feb 7, 2026
I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B-Pillar Trim). Despite the B-pillar trim being already detached (failed component), the dealer refused to document the inspection for recall 25SB8. Furthermore, on Invoice #XXX, they incorrectly documented recall 25SA9 as ‘Only for Mustang’, even though my vehicle is a Ford Flex... Read more
HONDA ODYSSEY (2019) — STRUCTURE:BODY Feb 9, 2026
Incident date: Feb 6, 2026
My driver sliding door will not open or close manually or automatically. This is concerning because if I was to ever get in a wreck and my van was struck on the passenger side, we wouldn’t be able to get out of the car because the other door won’t open. I did see that 107,000 vehicles were recalled due to this same problem I’m having. Obviously looking online, this is affecting more than ... Read more
HONDA ODYSSEY (2024) — STRUCTURE:BODY Feb 9, 2026
Incident date: Feb 9, 2026
for 2 years we have had intermittent issues with sliding doors not opening. The doors will not respond to the handles in or out, or remote control or door button. at 2 years old the doors jammed so bad my child was trapped in the middle. Finally we tried pulling on the door that was open about 6" and the rear window exploded. seems to be some sort of electrical override. really surprised the do... Read more
ACURA MDX (2018) — STRUCTURE:BODY Feb 9, 2026
Incident date: Nov 16, 2025
The paint on the tailgate chipped off
DODGE CHALLENGER (2013) — STRUCTURE:BODY Feb 9, 2026
Incident date: Jan 24, 2026
Driver & passenger door windows on many 2010-2017 Dodge Challengers activate repeatedly on their own during driving and after ignition is turned off causing the battery to completely drain overnight & sometimes after only one or two hours after the ignition is turned off. There was a TSB#23-039-11. This TSB does not apply to my 2013 Challenger. Parts are extremely expensive and the car leaves m... Read more
FORD EXPLORER (2014) — STRUCTURE:BODY Feb 9, 2026
Incident date: Mar 1, 2025
JUST LAST YEAR, I STARTED NOTICING THAT BOTH OF MY FRONT SEATBELTS ARE NOT FULLY RETRACTING WHEN I AM BUCKLED OR UNBUCKLED. WHEN I UNBUCKLE MY SEATBELT, I HAVE TO MANUALLY RETRACTED BACK TO ITS POSITION. ALSO, WHEN I HAVE BOTH SEATBELTS BUCKLED, I HAVE TO MANUALLY RETRACTED IN ORDER TO SECURE MYSELF AND MY PASSENGER. THIS HAS BECOME A SAFETY ISSUE FOR ME AND MY FAMILY AS THIS IS NOT SAFE ENOUGH IN... Read more
NISSAN LEAF (2017) — STRUCTURE:BODY Feb 9, 2026
Incident date: Jan 22, 2026
My son and I were in a major crash on a freeway, we were hit by a semi-truck, sent into a spin, hit by another vehicle and stopped by slamming into freeway guardrail. The car was totaled. My son was driving and airbags on the drivers side all deployed but nothing deployed on the passenger side at all.
Crash
FORD F-250 (2008) — STRUCTURE:BODY Feb 8, 2026
Incident date: Mar 5, 2020
All the fiberglass Bkack trim and the Gray door panels and the middle armrest are causing skin irritation to any person that come in touch with them. I havee owned this Truck for so many years, the problem started about 4 years ago, since I only use it for towing the camper I have ignored the issue for sure this very inconvenient to sell a vehicle with only 87k because of the manufactur cheap trim... Read more
TOYOTA RAV4 (2020) — STRUCTURE:BODY Feb 8, 2026
Incident date: Jan 15, 2026
I am writing to formally report a significant structural failure regarding the power liftgate system on my 2020 Toyota RAV4 Hybrid XLE. Recently, the trunk began failing to close properly. Upon a detailed inspection, I discovered that the sheet metal surrounding the hinges has suffered catastrophic failure. The left-side hinge mounting point is severely fractured, and the right side is exhibiting... Read more
FORD BRONCO (2025) — STRUCTURE:BODY Feb 8, 2026
Incident date: Feb 7, 2026
Structural crack in molded in color roof compromising the integrity of vehicle roof.
GMC SIERRA 1500 (2022) — STRUCTURE:BODY Feb 8, 2026
Incident date: Feb 8, 2026
Upper grille deflector flew off vehicle while operating. No previous damage, just flew off. There is the same issue with my make and model that gmc issued a recall for but it is not appearing for my VIN
TESLA MODEL Y (2023) — STRUCTURE:BODY Feb 8, 2026
Incident date: Feb 12, 2024
NISSAN PATHFINDER (2022) — STRUCTURE:BODY Feb 8, 2026
Incident date: Feb 7, 2026
Hi as I was driving my car on a clear road no cars near my car all of a sudden my sunroof exploded as if it was shot my a military tank we panicked thankfully tried to maintain calm and it didn’t hurt my children and thankfully no car was around as the sound did put us at panick mode which could have resulted in a car crash from the cause of the incident
CADILLAC ESCALADE ESV (2021) — STRUCTURE:BODY Feb 7, 2026
Incident date: Feb 1, 2026
I am experiencing an ongoing issue with my vehicle’s rear passenger door. The door frequently cannot be opened from either the inside or the outside. At first, I believed the problem was related to the child safety lock. However, even after confirming that the child safety lock is fully disengaged, the door still fails to open from both inside and outside. Occasionally, after turning the vehic... Read more
TESLA MODEL 3 (2018) — STRUCTURE:BODY Feb 7, 2026
Incident date: Feb 7, 2026
The rear doors are not equipped with manual door releases. In the event of a crash or fire the rear seat passengers would be trapped and would only be able to exit over the front seats and front seat passengers. If the front doors were damaged or front passengers incapacitated the egress for the back seat passengers would be severely impacted. If a fire would occur the situation would be exacerbat... Read more
JEEP WAGONEER (2023) — STRUCTURE:BODY Feb 7, 2026
Incident date: Feb 5, 2026
A recall has been issued due to the quarter window on the vehicle may have been built with trim that may detach from the vehicle and may become a road hazard. FCA US is not fixing this repair in a timely manner and has placed a "stop sale" on the vehicle. As a result, this vehicle remains a hazard and is severely reducing the value of the vehicle. This is all caused by FCA US's failure make a simp... Read more
CHEVROLET SPARK (2022) — STRUCTURE:BODY Feb 7, 2026
Incident date: Feb 7, 2026
The hood came up while driving
TOYOTA RAV4 (2021) — STRUCTURE:BODY Feb 7, 2026
Incident date: Dec 8, 2025
I am reporting a safety defect involving the front passenger door lock actuator on my 2021 Toyota RAV4 XLE Hybrid. The front passenger door will not lock or unlock using the key fob or the interior power door lock button. The door must now be locked manually. This defeats the vehicle’s automatic locking system and creates a safety and security concern. This condition prevents all doors from be... Read more
HYUNDAI SANTA FE SPORT (2016) — STRUCTURE:BODY Feb 6, 2026
Incident date: Feb 6, 2026
I turned off the car and went inside the house. I was outside and could smell smoke. I walked to the front of the house and saw my neighbor who was calling 911 due to flames from my engine. The flames reached the yard and my garage where minor damage occurred. The vehicle was completely engulfed in flames before the fire department extinguished it.
Fire
FORD ESCAPE (2014) — STRUCTURE:BODY Feb 6, 2026
Incident date: Oct 12, 2025
On 10/12/2025, we noticed the driver's side rear door would not latch properly while shopping. We contacted the dealer the following Monday and dropped the vehicle off for inspection on 10/15/2025 at Classic Ford of Columbia, SC. Two open recalls were identified: Manufacturer Recall 16S30 (NHTSA 16V643) - Door Safety Latch: The pawl spring tab in the side door latch broke, preventing secure latch... Read more
GRAND DESIGN SOLITUDE (2022) — STRUCTURE:BODY Feb 6, 2026
Incident date: Jan 27, 2026
While performing a factory recall on the RV, the mobile RV tech discovered underlying issues. He suggested that we get an in-depth evaluation. I contacted and dropped the RV at the shop for diagnosis. The shop discovered extensive frame damage (weld break) at the main beam connecting the pin box and also total frame break and separation on the upper deck floor support. There is substantial floor s... Read more
FORD MAVERICK (2023) — STRUCTURE:BODY Feb 6, 2026
Incident date: Jul 3, 2024
Found Drivers door hard to open and close. Took vehicle to Body shop. Had to replace door.
FORD MAVERICK (2023) — STRUCTURE:BODY Feb 6, 2026
Incident date: Aug 28, 2025
Drivers door became hard to open and close. Found driver front door stop damaged / welds broken and separated from door interior.
FORD F-250 SD (2024) — STRUCTURE:BODY Feb 6, 2026
Incident date: Feb 1, 2026
Vehicle: 2024 Ford F-250 Component: STRUCTURE – SUNROOF/MOONROOF Summary: While driving at highway speed (~75 mph) on I-75, the twin-panel moonroof suddenly exploded outward with a loud bang. All glass was expelled upward/outward; no glass fell into the cabin or onto the sunshade. No vehicles nearby, no overpasses, no impact evidence on paint/roof, no strike point visible on remaining glass edge... Read more
TESLA MODEL Y (2026) — STRUCTURE:BODY Feb 6, 2026
Incident date: Feb 1, 2026
The forward trunk also known as the Frunk does not have the legally required interior release. I have children. I train them how to use a trunk emergency release. This car does not have one for the Forward trunk. This is a serious safety hazard.
TOYOTA RAV4 (2023) — STRUCTURE:BODY Feb 6, 2026
Incident date: Feb 2, 2026
When pulling into a driveway, sudden acceleration while slowing down caused crash into side of the garage and damage to the right front fender, side panel and hood.
Crash
GRAND DESIGN SOLITUDE (2021) — STRUCTURE:BODY Feb 5, 2026
Incident date: Jun 23, 2025
I was informed to reference this code PE24029. 2021 5th Wheel - Grand Design Solitude 310GK. Frame cracks and separation. June 2025, contact made with Grand Design and they approved for us to obtain a welder. We did. It did not correct the issue and we contacted Grand Design again. Our Unit has been in the repair shop since December10, 2025. Back and forth emails with Grand Design. Sides need to... Read more
TOYOTA SIENNA HYBRID (2025) — STRUCTURE:BODY Feb 5, 2026
Incident date: Jan 29, 2026
Over time, the trunk became increasingly difficult to open, progressing from what appeared to be a hands-free sensor issue to requiring a little manual force to open. It can be inspected upon request. The vehicle is not even one year since purchase and has around 8000 miles driven. The dealership has reproduced the issues and states it is an alignment issue between the trunk and the car's body but... Read more
FORD F-150 (2018) — STRUCTURE:BODY Feb 5, 2026
Incident date: Jan 15, 2026
In cold weather all four vehicle doors would open randomly when driving, forcing occupants to manually hold them shut. Owner found recall 18N03 was active for vehicle and took the vehicle to Ford dealership for service of recall. The issue continued after service and the owner inspected vehicle following the recall procedure distribution from NHTSA to discover the dealership partially and incorrec... Read more
CHEVROLET TRAVERSE (2017) — STRUCTURE:BODY Feb 5, 2026
Incident date: Jul 10, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request: *Drivers side airbag component malfunctioned *Yes the vehicle is available for inspection How was your safety or the safety of others put at risk? *The drivers side airbag component has been ruptured since 2024 and given that the bag could deploy and kill me the driver along with others in the car ... Read more
DODGE GRAND CARAVAN (2016) — STRUCTURE:BODY Feb 5, 2026
Incident date: Feb 15, 2024
The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down the road. This happened on both the driver and passenger side at different times/days. The drivers side was fixed by the dealer (eide) under warranty prior to the passenger side flying off. The passenger side panel is still missing/not fixed. You can possibly inspect it, depending ... Read more
TOYOTA LAND CRUISER HYBRID (2025) — STRUCTURE:BODY Feb 5, 2026
Incident date: Feb 4, 2026
Spontaneous shatter of rear passenger tempered glass. No prior damage to window.
DODGE JOURNEY (2013) — STRUCTURE:BODY Feb 5, 2026
Incident date: Feb 2, 2026
I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for the beauty cover R32/NHTSA 15V-431. I was supposed to be contacted when the parts were available and never was. My beauty cover has come off and my ABS system randomly turns off. I am not sure who reported that these repairs for the recalls were completed but they were not. I woul... Read more
FORD EXPLORER (2013) — STRUCTURE:BODY Feb 5, 2026
Incident date: Sep 22, 2022
Both pilars flew off, right and left. There is a recall and i went to Ford in San Bruno and Fullerton, both were giving me the run around and supposedly in late 2024 parts were available and its now 2026 and i am still waiting for both to be replaced. I need this case to be expedited from Ford. Thank you
CADILLAC CT5 (2021) — STRUCTURE:BODY Feb 5, 2026
Incident date: Jan 14, 2026
Exterior driver side door handle will not open the door causing issues with ingress into vehicle.
TESLA MODEL 3 (2021) — STRUCTURE:BODY Feb 4, 2026
Incident date: Jul 1, 2021
I wrote several months ago about my 2021 tesla model 3 that the rear doors do not have any mechanical door handle release and is a big safety concern also how can a manufacturer get away with this and also not informing the consumer that anyone sat in the back may perish if involved in a accident and can't get out.
HYUNDAI TUCSON (2016) — STRUCTURE:BODY Feb 4, 2026
Incident date: Jan 2, 2026
Window regulator and motor have failed due to plastic gears stripping out. I have replaced my two front windows in 2024 at $1063 a window. This week I had both rear windows fail allowing the windows to drop down unexpectedly. I was able to manually pull the windows up and tape them. I was supposed to receive a call from Hyundai twice this week about getting these covered under a recall since a... Read more
NISSAN KICKS (2021) — STRUCTURE:BODY Feb 4, 2026
Incident date: Nov 25, 2024
We have had several problems with our 2021 Nissan Kicks, all of which are safety concerns, and all of which have have occurred at well under 100,000 miles. We purchased the vehicle from a Nissan dealer in January of 2022. 1 - Rust is bubbling up from under the paint. I am told this is perforating rust that could easily spread to or originate from the frame of the vehicle. This could cause the enti... Read more
TOYOTA TUNDRA (2003) — STRUCTURE:BODY Feb 4, 2026
Incident date: Jan 26, 2026
There was a recall for the frame rusting out prematurely. Toyota had the recall until 2012. I did not own the truck then and it did not get fixed. Now I have a rusted out frame. Toyota is claiming they are not able to fix the frame due to it being 14 years later. They would however be able to keep the recall open if it is a safety recall. I don't know how a rusted out frame wouldn't be anyth... Read more
FORD EXPLORER (2015) — STRUCTURE:BODY Feb 4, 2026
Incident date: Sep 15, 2024
A recall was issued in Jan 2024 - notice 24S02/NHTSA Recall 24V031. In the fall, maybe September 2024, we had still been unable to schedule an inspection by the dealership. We were driving on the interstate, and part of the exterior A-pillar trim detached and flew off of the car into traffic, where it could have potentially caused an accident, had there been more traffic at the time. We finally go... Read more
TESLA MODEL Y (2021) — STRUCTURE:BODY Feb 4, 2026
Incident date: Jul 9, 2025
On [XXX], after placing my young child in my Tesla and closing the door, the 12V battery failed suddenly and the vehicle became inaccessible. I was unable to unlock or enter the car. I did not receive any warning or alert that the 12V battery was about to fail. The vehicle was in my garage, and the window automatically cracked, which allowed me to monitor my child while I sought help. I called Te... Read more
FORD EXPLORER (2016) — STRUCTURE:BODY Feb 4, 2026
Incident date: Jun 17, 2024
Since March of 2024, this vehicle has been waiting on parts to correct Ford recall 24S02. The dealerships are even frustrated with dealing with customers. They started telling us there is nothing they can do and send us on our way only saying our name is on a list. In the summer of 2024, the A pillar trim dislodged and nearly hit another car at highway speed but luckily did not cause an accident. ... Read more
TOYOTA TACOMA (2022) — STRUCTURE:BODY Feb 3, 2026
Incident date: Feb 1, 2026
The 2016-2022 White double cab Toyota Tacomas have a known paint flaking/peeling issue. On 2/1/2026 while drying my truck after its wash, on the driver’s rear door by the window rubber trim my paint was flaking off. On 2/2/26 I spoke with an agent at Toyota Corporation (but she was on the Lexus side) about my issue and was told my VIN was not part of the Customer Support Program 23TE08 and she d... Read more
VOLKSWAGEN ID.4 (2023) — STRUCTURE:BODY Feb 3, 2026
Incident date: Dec 22, 2025
My 2023 VW ID4 has experienced multiple system failures/malfunctions (e.g., display, backup camera, climate controls, & speedometer failed) beginning in late November 2025. The following is a summary & an approximate timeline: Nov 4, 2025: “OUE7 – Software Update” email; dealer unable to complete (OTA update). Nov 7 & Nov 21, 2025: Weatherstrip repairs; maintenance inspections performed. ... Read more
FORD F-550 (2017) — STRUCTURE:BODY Feb 3, 2026
Incident date: Jun 11, 2022
The front cab over is getting loose and separating worried it will fall off, have huge water leak coming into the cab from the top through auxiliary buttons and driver side. Have been reading forums and lots of people have the same issues this is very concerning that it's not being taken seriously.
FORD ESCAPE (2021) — STRUCTURE:BODY Feb 3, 2026
Incident date: Jan 14, 2026
Sunroof cover has detached. When uncovering sunroof, panel droops and blocks rear window. This happened while driving and can pose a serious safety hazard. Component has been inspected by dealership and diagnostics include taking entire top panel apart which is quoted at 2.5k. This is a recurring problem with Ford Escape vehicles. There was no warning that this was broken, I realized while driving... Read more
TOYOTA HIGHLANDER (2022) — STRUCTURE:BODY Feb 3, 2026
Incident date: Feb 3, 2026
Failure of the rear hatch power struts. Door not opening or closing properly.
GRAND DESIGN SOLITUDE (2023) — STRUCTURE:BODY Feb 3, 2026
Incident date: Nov 17, 2025
This report details a suspected major structural frame failure on my 2023 Grand Design Solitude 391DL. The issues, which are progressive and worsening, indicate a severe loss of structural integrity in the front gooseneck and upper deck area of the fifth wheel. Key observations and symptoms include: Interior Wall Deformation: Interior wall panels in the front bedroom are visibly buckling and war... Read more
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