Consumer Safety Complaints

Incident date: Oct 1, 2025

Rear passenger doors fail to engage internal lock when Child-Lock feature is on, door can still be opened from interior. Rear door locks fail to properly engage when locking and unlocking vehicle

Incident date: Feb 16, 2026

Component: Driver-side door latch and lock assembly. The driver-side door latch appears to have failed, preventing the door from opening from both the inside and outside and creating an occupant entrapment risk. The failure is fully reproducible and ongoing. The condition first occurred without any prior warning signs, messages, or symptoms and has persisted for more than a day without resolving... Read more

Incident date: Oct 15, 2025

Certain 2019 MINI and BMW models are equipped with older evaporators that are not lined correctly to prevent aluminum corrosion from the new R-1234yf refrigerant, causing premature leaks of the refrigerant into the cabin while driving. Exposure to the refrigerant can cause severe irritations including dizziness, sudden and uncontrollable pain in the eyes and bursts of tears while driving. This has... Read more

Incident date: Jun 20, 2025

While driving my Infiniti QX80, 2025 model, the driver's side mirror is constantly shaking and vibrating, especially on uneven roads or at speeds over 40–50 mph. The vibration blurs the mirror, making it impossible to see clearly and posing a safety risk. I brought this to the dealer, but they could not resolve the issue. They replaced the mirror, yet it did not help and actually made the vibrat... Read more

Incident date: Feb 13, 2026

My car was broken into and they broke off my door handle and took out ignition parts, a police report was done

Incident date: Feb 13, 2026

February 2025, just outside the warranty period, the hood latch had become disconnected/broken under the hood. There is a point where the two piece cable is joined under the hood and the cable breaks at this point. There is an obvious defect in the hood latch system and puts drivers at risk as the hood cannot be opened if needed possibly stranding a driver on the road with a non-functioning vehi... Read more

Incident date: Jan 29, 2026

I am the owner of a 2025 Nissan Sentra with approximately 3,200 miles. The vehicle was purchased new from an authorized Nissan dealership in Columbia, South Carolina. The vehicle is subject to an open safety recall identified as the Door Striker Campaign. As of January 29th, the vehicle has been removed from commercial rental service due to the open safety recall. Nissan North America has confi... Read more

Incident date: Feb 15, 2026

We were going down the highway in our brand new Grand Highlander yesterday (3500 miles, 3 months old) and it was like a bomb had gone off. The panoramic sunroof exploded up and out. Glass started falling on my daughter whom was in the middle seat. My husband had to quickly pull off the highway to safety. I have never experienced anything like this and it was extremely scary. Obviously there is a... Read more

Incident date: Mar 1, 2024

The pillars flew off and I can not get them repaired and they have no remedy for it the dealership glued them back

Incident date: Oct 5, 2025

I am filing this consumer complaint against Toyota Motor Sales, U.S.A., Inc. (Toyota Motor North America, Inc.) for unfair and deceptive business practices related to a known paint peeling defect on my 2013 Toyota Tacoma (VIN identified in form, paint code 040 Super White). The vehicle exhibits severe peeling on the passenger side rear door, engine compartment, and other areas due to primer adhesi... Read more

Incident date: Feb 2, 2026

Engine failure

Incident date: Aug 26, 2025

The roof of my car between the sunroof and the windshield (called panoramic sunroof) shattered as I was driving down the highway. It was about 10:00 pm on a weeknight and there were no cars within sight distance in front of me. When it happened it sounded like a gun shot going off at point blank range and I immediately pulled over and checked for bullet holes. Since it was dark I could not see any... Read more

Incident date: Feb 16, 2026

My frame is rotting, with literal holes in it. I spoke with a dealership and they stated the recall had been fixed in 2015, prior to me owning it. I was told to contact the manufacturer and they said it would be an out of pocket expense. When I research the recall, the affected area of the frame is the same, with no apparent fixes.

Incident date: Dec 4, 2025

Frame is rusted through along the bottom weld. Most likely water, sand and debris entered the frame from side openings and this corrosive mixture sat in the bottom of the frame as there were no drain holes nearby. The problem was discovered by a Ford mechanic and the dealership said they could not repair it, and to try a collision center. An auto body said they could not strengthen the frame as... Read more

Incident date: Dec 20, 2025

I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted in an immediate and complete loss of forward visibility while the vehicle was in motion.The hood had b... Read more

Incident date: May 30, 2025

I am reporting premature clear coat failure on a 2016 Toyota 4Runner in Magnetic Gray Metallic. The vehicle has approximately 120,000 miles and has been properly maintained, including regular washing and professional ceramic coating. The clear coat on the hood and roof (horizontal panels) is severely peeling and delaminating. The protective clear layer has failed, and the base coat is beginning to... Read more

Incident date: Jan 22, 2026

White pain is pealing off and it’s pretty bad especially when going through car wash

Incident date: Oct 7, 2025

Toyota issued a recall due to suspected second row seat welds failing in a crash in October 7, 2025 and has not offered a remedy. The suggestion of not having anyone sit in the second row for over four months now is absurd and warrants investigation. The customers who purchase vans do so due to needing the space to occupy 5+ passengers and are not able to have all passengers sit in the third row p... Read more

Incident date: Mar 1, 2024

The hardtop developed cracks early on during the life of the vehicle. It leaks water. It’s a known issue with Bronco owners with the factory hardtop. Some people have had it replaced more than 3 times due to the same thing continuing to happen.

Incident date: Dec 15, 2025

The frame is bad on driver and passenger side between the cab and bed. Auto body tech states there is no good metal to make the necessary repairs (welding new metal) to at this time. Inspection garage states it is a solid truck but will not pass inspection due to the frame’s condition. The vehicle has 106k miles on it with one surface area of rust. The vehicle has been well maintained and is... Read more

Incident date: Feb 14, 2026

My lift gate window shattered while the car was sitting in my driveway with no one near it.

Incident date: Feb 4, 2026

Power Back Door (PBD) will not open or close and/or stops moving while opening or closing. Problem seems to be in the motor controls of the strut assemblies on both sides of rear hatch. Vehicle is off warranty, but should be covered by Toyota due to faulty factory installed equipment... Instead, they want to charge us $1600 to repair. On the Toyota forums, many people are complaining of the same e... Read more

Incident date: Feb 14, 2026

Everything is falling off the bottom of this vehicle

Incident date: May 25, 2022

Error code B25AA-01 Front Passenger Door Handel- General Electrical failure is on in my car since you are investigating it thought you might know

Incident date: Oct 14, 2022

Everytime the car warms after 10 minutes of driving depending on outside temperature, there is a loud popping noise that comes from the passenger side dash windshield area. It sounds like a rock hitting the windshield, startling everyone in the vehicle. Has been happening since new. Dealer will not address the issue.

Incident date: Apr 3, 2022

My door get the water in it from time to time winter is the worst are door want latch or the pop open and I think its the cable like the other recall for the truck door latches its a headache and its very scary going around a curve and your door just opens up

Incident date: Jan 31, 2026

While driving the Kia on the highway (in the passing lane on Route 93, Boston, MA), the hood of the car flew open and shattered the windshield. Prior to getting into the vehicle, there was no notification, warning light/display, that alerted to the hood or anything else not being 'closed', no rattling of the hood either. The hood blocked my entire vision with the exception of a small area below,... Read more

1 injured

Incident date: Dec 1, 2025

I am reporting a recurring front bumper cracking and separation issue on my Lexus IS 500. A crack developed at the front bumper seam directly adjacent to the passenger-side headlight assembly. The crack originates at the bumper mounting/retention area near the headlamp and appears to be stress-related rather than impact-related. There is a known Lexus Technical Service Bulletin addressing front ... Read more

Incident date: Sep 20, 2025

Sept 20, 2025. 2025 Model X door alarmed for being open when it was actually closed. Door would only open intermittently. Your in car and cannot escape through drivers door. It was locked shut and thought it was open. Parked car requested Tesla service. Mobile unit came out replaced electric opener. Door continued to lock driver in and out of car randomly for the month of October 2025. We parked... Read more

Incident date: Feb 13, 2026

There is currently a safety recall 25S53 for B pillar trim that is out but Ford says my SUV is not covered under it. The B pillar trim is in fact beginning to fall off now.

Incident date: Feb 4, 2026

Tailgate was dropping open while driving, and sometimes would not latch when shut without slamming it several times. Took it to Gupton Dodge Dealership 37172 and they performed the recall. A few months later the same problems started occurring again, then after a while longer the tailgate actually would not open at all anymore. I took it back to the same dealership to notify them that their rec... Read more

Incident date: Feb 10, 2026

Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle there was a slight clicking noise when going into gear. i took the vehicle to a ford dealer and they investigated the recall remedy was installed improper from the dealership and the vehicle was unsafe to drive the rear subframe of the car moves and has free play which made is very un... Read more

Incident date: Dec 1, 2024

My trunk lid is rusting away. Around the latch my hand has gone through it. We are not sure why this is happening.

Incident date: Mar 1, 2022

Component Structure: Equipment Summary: While driving when the weather is raining the water is dripping inside the SUV. A leaking, separating roof/windshield on the Range Rover often indicates a faulty windshield seal or, more commonly, clogged/disconnected sunroof so it appears to be separating parts or removing the glue. At this point its a matter of time there will be a separation or gap betw... Read more

Incident date: Jan 28, 2026

I am reporting a safety concern involving multiple loose windshield header bolts and cowl panel fasteners on my 2022 Mazda CX-9. The issue was discovered on 1/28/26 at approximately 44,000 miles. Several bolts securing the windshield header and cowl panel area were found loose. These components support parts located at the base of the windshield. Loose fasteners in this area raise concern about p... Read more

Incident date: Mar 15, 2025

The liftgate has had issues from the moment I purchased this vehicle. It had 30,000 miles and we purchased all extended warranty options. The liftgate often fails to close, especially in cold weather. There have been times I have to manually push the liftgate closed certain instances. This would not even work, and I unknowingly started driving my vehicle while the liftgate was still open about an ... Read more

Incident date: Nov 17, 2025

Safety Recall for quarter window trim detaching from vehicle. Passenger side visor dropping down with wires disconnect while driving. This recall and visor needs repaired ASAP

Incident date: Dec 31, 1969

Paint chipping…Honda refuses to assist. Paint has been chipping approximately 3 years now and it’s getting worse. The paint is coming off in chunks.

Incident date: Feb 11, 2026

This complaint is being filed as a follow-up to a previously submitted NHTSA complaint regarding door lock failures on my 2021 Toyota RAV4 Hybrid. Since the original complaint, a second door has now failed. In addition to the front passenger door, the rear passenger-side door will no longer lock or unlock electronically using the key fob or interior power lock button and must be locked manually. ... Read more

Incident date: Feb 11, 2026

Driver side door hinge broke, it’s making it difficult to open and close the door. It’s also making a loud noise when opening and closing the door.

Incident date: Oct 30, 2025

Lexus TX hood flutters at highway speeds, Dealers acknowledging the issue and confirming no repairs available. Created a case with Lexus corperate office, so far no resolution after submitting vehicle report from dealer visits. This issue is similar to GX hood issue, but Lexus is not looking into this and acting like we are not aware of this and no one informed.

Incident date: Feb 11, 2026

Component or System Failed: Rear liftgate glass (rear window) shattered unexpectedly. The glass is available for inspection upon request. Description of Incident: Vehicle is a 2019 Acura RDX located in Massachusetts. I started the car from my remote. While the vehicle was parked, I closed the driver-side door and the rear liftgate glass immediately shattered without impact. There were no prior cr... Read more

Incident date: Feb 3, 2026

While driving under normal conditions, a body panel detached from my vehicle and flew off without any collision, impact, or external cause. This was not an accident. The vehicle was being operated properly, and the failure occurred spontaneously, creating a significant safety risk to myself and other motorists. Since purchasing this vehicle less than one year ago, it has been subject to multiple ... Read more

Incident date: Feb 6, 2026

The hinge has broken from the body, causing the liftgate to fail to close the back trunk area of the vehicle. The defective hinge has caused misalignment of the door and an unsecure compartment which is a violation of NC State Law according to NC GS 20-116. This puts the passenger's and driver of the vehicle and other surrounding vehicles at risk by failing to stay aligned or seal properly. I fear... Read more

Incident date: Feb 10, 2026

While driving on Interstate 10 at 70 mph the upper section of the front grille broke off. After the part broke off it contacted my windshield before continuing to fly off behind him. Not only putting me in danger but also anyone traveling behind me. From online research the is a recall for this truck except the 2022 models after the same thing happening.

Incident date: Feb 10, 2026

The lift gate glass shattered / exploded while sitting at a red light.

Incident date: May 1, 2025

THE RECALLS ITS WAS BEFORE OF MY ACCIDENT NOW MY CAR ITS WORKS GOOD BUT CANT PASS BRAKE LIGTS INSPECTION DMV REQUIREMENT.

Crash

Incident date: Feb 9, 2026

- Rear window shattered without impact or any signs of stress. - Safety at risk if driving and breakage occurs. In this case I was away from the parked vehicle when the shattering occurred. - There are quite a few reports of this issue online in Facebook Acura owner groups and in published news stories such as this: [XXX] - In my case, it was inspected by the repair company and confirmed to be ... Read more

Incident date: Feb 10, 2026

Tesla has completely removed the rear door manual release latch in my late 2023 Model 3 Performance. This elevates the concern of the ongoing NHTSA Defect Petition DP25002 (opened December 2025), which investigates similar issues with emergency egress controls on Model 3 vehicles, citing them as "hidden, unlabeled, and not intuitive." Again, in my late 2023 Model 3 Performance, these are entirely... Read more

Incident date: Sep 23, 2025

It is a very well known issue with these make and model trucks, ( 19-current Silverado 1500,2500,3500) that the eurethane on the back glass and the back glass track/frame cracks and leaks water causing an unsafe environment inside the vehicle if not caught. There is little to no visible evidence this occurs unless you really look and or take apart the headliner and rear spoiler on the cab to searc... Read more