Consumer Safety Complaints

Incident date: May 17, 2025

The front bumper on my 2025 Toyota Camry continues to shift and separate after driving, despite being repaired twice following a low-impact collision in which another vehicle backed into me. This issue has persisted even after two separate body shops (including a State Farm in-network provider) performed repairs. A third attempt is underway, but the problem remains unresolved. Additionally, my Par... Read more

Crash

Incident date: Jun 2, 2025

2022 VW Taos with 28,500 miles. The paint on the roof of the vehicle is chipping and peeling. The dealership confirmed this is a defect but is unwilling to cover the repair bc I am outside of the warranty period.

Incident date: Jul 6, 2025

When using the power sliding doors, specifically the driver's side, it will not close and latch 100% of the time. It usually beeps and indicates it has not closed and has to be manually closed but on two occasions has opened on it's own. Fortunately it's been while parked, which poses a whole different issue, but I've read that others are having this happen while driving.

Incident date: Jun 1, 2025

- The undercarriage and frame have had premature rusting for years. The car is otherwise in excellent condition due to my care of it over the last 20 years. 5 years ago, a service person at my local Toyota dealership said, "I'm really disappointed in Toyota, I've never seen rust like this." I have now recently been told by a local service shop that it's time to get a new car. The lines are all... Read more

Incident date: Sep 2, 2023

September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer Sport cause my engine was overheating. I got out walked to the rear of my vehicle pushed my unlatch button on the tailgate and I lifted the glass part of the rear hatch. Both air hinges were not working correctly to keep it up so I gently rested the glass on my hair that was put up ... Read more

1 injured

Incident date: Jul 6, 2023

Driver's side sliding door stays locked and will not open it also prevents me to lock the passenger side sliding door

Incident date: Jun 22, 2025

The frame is failing. Had it repaired last year and same problem is back. There’s side wall flex when connected to truck.

Incident date: Jul 8, 2025

2011 GMC Sierra Frame Failed Pennsylvania State Inspection due to Driver Side Frame Rust/hole. The section of the frame must be replaced due to rust(Improper coating... The truck has only 69700 miles on the odometer.

Incident date: Jun 3, 2025

Factory Paint Defect Inherent, known to KIA models 2015 Optima Snow White Pearl Paint SWP. (including 2013 thru 2017 all share the same identical paint code). Citrus KIA in California inspected my vehicle and confirmed the paint damages are a known inherent factory paint defect. This is a nation wide issue, thousands of owners continue reporting this inherent paint defect on their Optima SWP. Ba... Read more

Incident date: Mar 11, 2022

We purchased our 2022 Grand Design Reflection in January 2022 and were told it is good for full-time living since that is what we do. We have had issues with the slides, roof and other items list below: 3/11/2022 - Warranty Items: Driver side large slide won’t go in all the way and driver side front slide jumped a tooth. 6/9/2022 - Warranty Items: Bedroom slide (driver side front) mechanism ne... Read more

Incident date: Jun 23, 2025

Best Ford in NH stated NHTSA recall 24v031 was completed but it was not, possible fraud.

Incident date: Jul 5, 2025

The contact owns a 2024 Jinhua Yongqiang Trailer. The contact stated while driving approximately 55 MPH and hauling the trailer, the rear wheel fender attached to the trailer, ejected from the trailer, and struck another vehicle. During the failure the rear tire on the trailer was lacerated, and the front passenger’s side door on the other vehicle was damage. No injuries were reported. A Police... Read more

Incident date: Jul 6, 2025

As I was backing out of a driveway the car suddenly accelerated in reverse. The brake did not stop or slow the vehicle. As a result the car's right fender hit a large oak tree. There was damage to the fender, the door and to the undercarriage. In addition, my wife who was sitting in the passenger seat was thrown back and she struck her head on the top seat belt connection. She had a cut in the bac... Read more

Crash 1 injured

Incident date: Jul 7, 2025

Tailgate operation failure. The tailgate switch appears to be operating when no button is pressed. When vehicle is unlocked or key fob near vehicle tailgate automatically goes down on own. Component is available upon request. Appears to be tailgate release switch 85734717. Safety at risk as although it does not open in driving it does when stopped and in park. Tailgate went down and driver failed ... Read more

Incident date: Jun 24, 2025

POWER LIFTGATE FAILURE Recently, I put my hand on car to steady myself while my wife got my walker from the back of the car. she closed the hatch, but I had not lifted my hand and my finger was caught by the hatch. My wife immediately pushed the button on the hatch but it would not open. She then tried the dash button. It did not open. she started the car and tried the button and the hatch did no... Read more

Incident date: Jul 7, 2025

The 2 A pillar molding in the front flew off while driving on the highway and the 2 rear pillar moldings in the back are loose. It is available for inspection. This is an EXTREME safety concern as I was going high speeds and part of my car detached - I am thankful that it did not hit the cars near me but that doesn't mean that when I get it replaced with the faulty issue, that the new ones will ... Read more

Incident date: Jul 7, 2025

Paint is peeling off in patches

Incident date: Jun 18, 2025

Bought used at 10k miles less than a year ago, has a severe leak from the passenger side windshield/cowl area that pours down the body seam saturates the floor, wire channel, and bcm area. This is a safety issue as you can smell a burnt/wet wire smell and the incoming water saturates critical wiring, and is nearby airbag wiring. Vehicle in question has only been owned for a year (of 3 year warrant... Read more

Incident date: Jul 7, 2025

Tailgate opened several times without being prompted. Once while driving, two times while in park.

Incident date: Jul 7, 2025

I received an “important safety recall” regarding exterior applique trim pieces, possibly becoming loose and detaching from the car. This notice was received February 2024, indicating “when parts become available” I would be notified to schedule service. Parts were anticipated to be available toward the latter half of 2024. I still have not received notice of parts being available and have... Read more

Incident date: Jul 2, 2025

The front driver side windshield molding/fascia flew off the car along with a piece of large plastic that secures it where the hood meets the windshield while driving at 78 mph. It startled us and could have affected drivers around us causing major harm. It is large heavy piece of plastic measuring nearly 3 feet x 6 inches

Incident date: Jul 2, 2025

Front impact bumper separated from mount on one side due to rust. Noticed a noise from front of car when going over small bumps in the road. If we had been in an accident, the impact bumper would not have provided adequate protection for the passengers or vehicle components near the drivers front where the mount had separated from the bar. No other inspections have occurred. Pictures and info ... Read more

Incident date: Jul 6, 2025

Since the day I picked up the car from the dealership lot, I have had consistent issues with this vehicle simply operating safely and normally. In Arizona, you're legally responsible for a vehicle the moment you sign — even before you drive it off the property — so I was essentially stuck with it. From that point forward, I have been at my dealership nearly every month due to various mechanica... Read more

Incident date: Jul 6, 2025

My door start making a crunching noise i looked it up on YouTube and learned its called the door check bracket it looks like the dealership i bought it off put rivets in to band aid it up the window won't go down either very upset about this situation as it is my first purchase from a dealership

Incident date: Jul 4, 2025

I am the owner of a 2025 Kia K5 GT-Line that was recently involved in an accident. In the days prior to the crash, I experienced recurring issues including screen reboots while driving and temporary power loss. I do not remember the moment of the accident, and I am currently under medical care for head trauma. I am reporting this because I believe the vehicle may have malfunctioned in a way that ... Read more

Crash 1 injured

Incident date: Jun 18, 2025

Removable top cracks and allows moister into effected panels fostering an environment for possible black mold growth.

Incident date: Jul 5, 2025

Removable top cracks allowing moisture to get into effected panels fostering an environment for black mold growth.

Incident date: Feb 1, 2025

Driver side door handle broken. Spring came loose when opening door. Dash has permanent alert showing door open when closed.

Incident date: Jul 4, 2025

The tailgate releases on its own multiple times a day. Once it’s down, you can hear it attempt to do it again and the lights flash. It drained the battery also

Incident date: Jul 3, 2025

After purchasing seems the vin was updated with information I was not disclosed. The bcm has never worked correctly the instrument panel is erratic and even with a code reader showing P codes there’s no check light. The steering makes the entire vehicle jump over half a road. Blind spot monitors don’t know what to do sometimes they are unavailable, odometer has all 9s sometimes. I did all the ... Read more

Incident date: Jan 1, 2024

Frame and undercarriage have excessive wear for age of vehicle despite normal maintenance and care. Rust and corrosion has made the vehicle unsafe to drive.

Incident date: Jun 26, 2025

Interior driver's side door handle broke off. The driver cannot open the door without lowering the window (electrically operated) and reaching outside to pull the exterior door handle. The car must remain of to do this (if off, the window cannot be lowered). I deem this to be extremely dangerous in the event of an accident when the car cannot be started; the driver is stuck in the car.

Incident date: Jul 2, 2025

The upper control panel housing failed. My safety was put at risk because while driving the panel randomly dropped from my ceiling, blocking my rear view mirror and surprising me. The vehicle has not been looked at by the anyone else other than myself. There are many documented cases online from people experiencing the same kind of situation. There were no warning lights or symptoms that this was ... Read more

Incident date: May 1, 2025

The paint on the roof of my 2013 Toyota Rav4 has begun to peel (delaminate). I first noticed it in May 2025. More recently, in June, while driving I saw in my rearview mirror what was clearly a chunk of white paint fall off the blowing from the top of my vehicle behind me - which is poses a safety hazard on the road. There are two areas on the roof now peeling. One is about 8inches in diameter (... Read more

Incident date: Jun 30, 2025

Automatic life gate often closes when not wanting it to such as when loading from rear and reaching into vehicle foot comes near sensor or sitting with dog on rear bumper with gate open and dog passes near sensor these incidents have happened way to many timers

Incident date: Jun 11, 2025

To whom it may concern: I wish to report what a believe is a defect in the new Tiguan which is causing the engine to overheat. The check engine light came on the day after we purchased the vehicle. This was due to a part of the lower shutter in the front of the car breaking off, which prohibited the shutter from opening and shutting. It could not cool the engine and thus the engine started to over... Read more

Incident date: May 8, 2025

DURING AN OIL CHANGE IN MAY I WAS INFORMED THAT MY FRAME WAS EXTREMELY ROTTED AND WAS IN JEOPARDY OF CRACKING IN HALF . THE FURTHER I DIG INTO THIS, I'M FINDING THAT GM IS AWARE OF THIS ISSUE. THE VEHICLE IS AVAILABLE FOR INSPECTION.

Incident date: Apr 15, 2025

> I purchased a 2023 Nissan Rogue brand new and it now has only 32,000 miles. It has a major water leak—flooding the interior through the lights, vents, and floor—yet Nissan won’t cover it under warranty and State Farm denied my comprehensive claim. The vehicle has sat exposed for 3 weeks at the body shop during constant rain, worsening the damage. The car is now unsafe to drive. Nissan fail... Read more

Incident date: Jun 21, 2025

I purchased this truck new in 2013 and it has only been serviced by Ford, except for an Air Lift Suspension Kit install to allow load leveling when towing. Low miles: 54484 actual. No collision damage, original paint. Date of repair:06/25/2025. Jenkins Ford RO#[XXX]. My truck has a Supercab (Extended Cab) with short rear doors that open to the rear. Both of these rear doors failed within 5 minu... Read more

Incident date: Apr 6, 2023

I want to come and change my covers on my motorcycle and why I was taking the covers off. I noticed the big crack in it.

Incident date: Jun 18, 2025

A small angle iron beam supports the bottom of the fresh water tank on this RV. The angle iron is connected to the vehicle frame on each end, but was mechanically connected to the frame with sheet metal screws rather than bolts, rivets or welds. As a result, the screw threads stripped and allowed the angle iron beam to fall. Fortunately, it broke while filling the fresh water tank and the RV wa... Read more

Incident date: Jul 2, 2025

My 2007 Toyota Tacoma has an open recall on the rear leaf springs due to the risk of fuel tank puncture and fire. However, Toyota and their authorized dealership are unable to perform this safety recall because the vehicle’s frame is too severely rusted. The dealership informed me that attempting the repair could further damage the vehicle, and they requested I sign a waiver releasing Toyota of... Read more

Incident date: Jun 25, 2025

I brought my vehicle in for a recall to replace the airbags and headliner. When I received my car back from the dealership (Union City Chrysler Dodge Jeep Ram), the vehicle was returned with a broken windshield, water intrusion leading to mold, corroded and missing components, and now both rear doors do not function properly. These issues are safety concerns and were not present before the service... Read more

Incident date: Jun 26, 2025

I took my vehicle to the dealer after receiving the first recall notice. They inspected it and informed me that my car was not part of the recall, so they returned it to me. However, I continued to receive recall letters and communications from attorneys regarding the issue. According to the dealer, my car was in good condition. Despite this, I recently noticed unusual movement in the steering whe... Read more

Crash

Incident date: Mar 5, 2025

Vehicle experienced water intrusion through sunroof drainage system during rainfall, causing saturation of interior components and electrical malfunctions. Water accumulated in cup holders, dashboard areas, and saturated headliner materials. Following water exposure, vehicle developed multiple safety-critical electrical failures including: false forward collision avoidance system activation causin... Read more

Incident date: Jun 30, 2025

Incident date: 06/30/25, Lift gate has closed while still trying to retrieve items from the cargo area, it seems if key is on the person and somehow the kick sensor was activated by accident the lift gate will shut down, the vehicle did make a beeping sound yet I was not clear where/what until the lift gate is coming down on me so I had to quickly move, the lift gate was quite close yet no sensor ... Read more

Incident date: Jun 19, 2025

On Thursday, [XXX], I took my vehicle to the authorized dealership Alberic Chrysler Jeep Dodge, located on Kennedy Avenue in San Juan, Puerto Rico, for routine maintenance. While handling the vehicle, the service personnel lifted it using the shop's lift equipment, raising it all the way to the ceiling, which caused severe structural damage to the vehicle's roof. The dealership contacted the Puert... Read more

Incident date: Jul 1, 2025

my control arm mount and frame of my element is rusted out, it is an ongoing problem with the honda element as i am seeing a lot of people online with similar issues. if this fails, it could put people at risk, i also see other elements on the road with a camber'd out back tire on the driver side. i believe these wheels would fall into the car causing an accident. there are no warning lights tha... Read more

Incident date: Feb 9, 2024

I am filing a formal complaint regarding a known paint defect on my 2012 Toyota Sequoia, painted in Blizzard Pearl (paint code 070). The paint is peeling and delaminating from multiple areas of the vehicle, including the roof, hood, and rear panels, down to the primer and in some cases bare metal. This is not a cosmetic or age-related issue — it is the result of a manufacturing defect that Toyot... Read more

Incident date: Jun 2, 2025

Driver side sliding door locked. Fails to get unlocked. Tried unlocking with Key Fob, manually unlocking. Nothing works and this door now fails to get unlocked and open. Passenger side middle row bucket seat fails to fold down and get under the floor.