Consumer Safety Complaints

Incident date: Jul 9, 2025

Drivers rear shock rusted off the wheel well causing wheel to snap and metal frame to hit the ground while I was traveling 40 mph. At this time the other wheels locked up and started squealing causing loss of control of vehicle shooting me across lanes and hitting curbs on both sides. This was heard all the way inside a church and they came running out. If I had not been able to gain control it w... Read more

Crash

Incident date: Oct 25, 2024

My 2017 Ford Edge Sport has the exploding Panoramic moonroof. The first incident - the car was parked and the front movable glass panel was cracked (see picture 1). No objects hit the glass. The second incident occurred while was wife was driving on the interstate at 75mph. It sounded like a gun shot - glass exploded into the passenger compartment - luckily the sunvisor was CLOSED or my wife ... Read more

Incident date: Jul 15, 2025

While turning the wheel to back out of a parking spot, we heard a loud clunking sound. From that point on, while braking there were loud clunking sounds and the car pulled to the right. We brought it to our mechanic and was informed the front sub frame/ engine cradle, was completey rusted out due to corrosion from the inside. There was a mounting bolt protruding through a hole in the subframe and... Read more

Incident date: Jul 17, 2025

2019 Kia Sorento White Pearl Paint began peeling. Spoke with Kia Dealership about issue due to sister company Hyundai having the same issue which resulted in an extended warranty. I began communication with dealership on June 2, 2025. During this time, it had been told that other Kia White Pearl Paint has been defective, but nothing has been done on Kia's side as of now. My dealership has "attempt... Read more

Incident date: Sep 26, 2024

I was sold a vehicle by a dealership with a completely unsafe frame. The frame is very rotted and has multiple holes and as well as a split open portion on the drivers side that extends down most of the frame. This issue was undisclosed by the dealer. There was also a discovery of rotted suspension components making the vehicle extremely dangerous to myself and others. Another undisclosed issue wo... Read more

Incident date: Jul 16, 2025

One of the bolts holding the floorboard sheared off causing it to collapse. This happened when I placed my weight on the floorboard. If this had occurred when driving at speed (30 to 70 mph) I would have sustained serious injury or resulted in my death. I have researched this and discovered this is a common occurrence as noted on motorcycle forums. This raises the question how many cyclists have l... Read more

Incident date: Jul 14, 2025

While driving my 2022 Chevrolet Silverado, the vehicle suddenly veered to the right without any driver input, ultimately crashing into a concrete guardrail. At the time of the incident, I was merging into the left lane with my turn signal activated and traveling below the posted speed limit. According to the statement provided to my insurance company—and based on my direct experience—the truck... Read more

Crash 1 injured

Incident date: Oct 21, 2024

The headliner has come loose and is drooping. So when I open it my back window is covered completely and I can’t see behind me in my windshield mirror. I think this is a big safety hazard.

Incident date: Jun 6, 2025

The trailer license plate mounting is too low to accommodate a license plate. The tag must be mounted off to the side and so it does not have illumination. I was pulled over and given a warning by the police but there is no way to mount the tag without major changes to the trailer. This is on all production trailers from the factory. This results in tags missing from being torn off or low visi... Read more

Incident date: Oct 5, 2022

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Crash

Incident date: May 7, 2025

My 2025 Ford Explorer has a wind noise that Ford has admitted to having an issue with. My case number is CXH04811376. In the upper corner of both the drivers and passenger side front window there is a loud wind noise that begins at speeds of 40 mph and more. A Customer Experience Specialist admitted there is a problem but they will not fix it until there is a recall.

Incident date: Jul 13, 2025

I closed my door and the driver door latch became stuck and will no longer open from the inside or outside. I have tried to open it myself, ask a mechanic and a locksmith and no one can open the door without damaging the door.

Incident date: Jun 18, 2025

Component or System: Front sunroof glass – panoramic sunroof system The sunroof has been removed but I could provide pictures What happened: While my vehicle was parked, the front sunroof glass panel spontaneously exploded outward, sending shattered glass fragments upward and outward. There was no external impact, object, or weather condition that could have caused this. The sunshade was closed... Read more

Incident date: Jan 1, 2024

The tailgate paint started to peel. I took the vehicle into the Honda Collision shop. They said I missed the extended warranty by a few months. I called America Honda and they said there is nothing they can do about even though they are aware of the issue with the white paint. This was about a year ago. Now the roof of the vehicle is peeling. This is a hazard because of the potential of rust and w... Read more

Incident date: Feb 5, 2024

Faulty seams and gaskets in the rear cause water to leak into spare tire well. This causes mold & mildew issues to occur. From online research, this is an extremeley common issue for the 2016 Honda HR-V. There is evidence that the water is coming in through the rear tail lights. This has been a common failure point for many others online, which is why I think this is worthy of recall. I first ... Read more

Incident date: Jul 15, 2025

2024 GMC Sierra 1500. While driving approximately 75 MPH, the front chrome grille deflector came loose from the passenger side of the vehicle and started flapping. Before I could safely pull over it became detached and flew over the hood of the vehicle striking the front windshield before nearly hitting another moving vehicle behind me. This caused damage to the hood, the other driver did not stop... Read more

Incident date: Jul 15, 2025

Carbon fiber roof is experiencing sun damage beyond what is normal.

Incident date: Jul 15, 2025

I have a 2008 Tacoma with a severely rusted frame. I just bought it a few months ago but didn’t know the frame was this bad. It’s unsafe to drive in its current state. Toyota will not honor their now expired recall for their faulty frames. Their frames were not coated properly from the factory and almost all tacomas had this issues that were in the cooler states of the US, and around the world... Read more

Incident date: Oct 9, 2024

The rear door seals on the vehicle do not seal which allows water and dust to enter the vehicle from the rear two doors. Mazda customer service has been contacted multiple times on this issue and they refuse to address the issue. The dealer it was purchased at said it was a known issue after we had already purchased the vehicle. You can look online and see a bunch of people reporting the same i... Read more

Incident date: May 6, 2025

Gas cap won’t open

Incident date: Jul 14, 2025

Rust corrosion

Incident date: Jun 1, 2025

The tail gate automatically closes on us due to failed strut to support it. This is a repeatable process. When open the tail gate, it will closes automatically - very dangerous when the user (me) is trying to put stuffs in or out of the trunk. It closes on my head a few times. Went to dealership, they said this is a common issue where the strut holding up the tailgate failed and had to be repl... Read more

2 injured

Incident date: Jul 14, 2025

The obd reader on my 2003 Durango brings up code for central timing module and eeprm checksum error were the safety recall is in order but the vin number is not in the list of recall. It has all the specification of recall but vin number isn't in the list of recalls. I'm driving around in a unsafe vehicle due to manufacturing error that my vin number is the only thing why they won't fix it. Why do... Read more

Incident date: Feb 1, 2025

Carbon fiber Roof delaminate and risk of flying off

Incident date: Jul 12, 2025

Trim piece on back drivers side window has fallen off while driving down the highway.

Incident date: Dec 1, 2023

I am writing to report a serious issue with the paint on my white pearl Honda HR-V. The roof paint began peeling in 2023, and I initially attempted a minor repair using a paint pen from AutoZone. However, the problem has worsened significantly over the past six months. Recently, I took the vehicle to Maaco for an estimate, and they quoted approximately $2,400 to repaint the roof and side panels. ... Read more

Incident date: Oct 18, 2024

Front window trim/ A pillar detached while driving on October 18,2024. Contacted dealership for replacement at the end of October 2024, and each month following, they brought vehicle in for inspection but have never replaced the trim piece. It has now been 9 months, I have called the dealer every month to follow up and have been told every time they still do not have the part to fix it. I am conce... Read more

Incident date: Sep 12, 2024

There was a thermal combustion that caused a fire. Yes, the caught combusted at a local business. I had just entered the building and was told that my car was on fire. The police and Nissan inspected the car but refused to provide the inspection report. A light came on. I do not know the exact date that it appeared. I just received the recall notice and did not have the opportunity to get th... Read more

Fire

Incident date: Jul 12, 2025

My interior rear view mirror keeps falling off. I took it back to Honda and they said they fixed it but it still falls off . My rear windshield wiper fell off. My console has a light that is always on and they said it was fixed. My Fob got locked in my car. I was forced to buy a car clear shield but it isn’t on. I was forced to buy Car security system I didn’t want.

Incident date: Jul 11, 2025

After the ignition was turned off, unable to remove the ignition key. Restarting the vehicle and rocking the gear shifter back and forth and rotating the steering wheel enables the key to be finally removed.

Incident date: Jun 18, 2025

While driving on [XXX] from Houston to San Antonio the front Grille spontaneously flew off from my hood and hit my windshield. Grille damaged the hood but no known damage to shield. This was very frightening while on a highway because it almost caused me to crash as it triggered my PTSD from the blast and led me to swerve. Fortunately I regained vehicle control and avoided other damage to others.... Read more

Incident date: Jul 7, 2025

I am writing to request your assistance regarding a paint peeling issue that has developed on my 2019 Honda HR-V (currently at 50,320 miles). Recently, I noticed significant paint peeling at the top of the hood — in the exact same area previously identified in the 2016–2018 HR-V models covered under Honda’s paint warranty extension. When I contacted Honda Cares, I was informed that my VIN i... Read more

Incident date: Jun 4, 2025

Clicking nose from axles when making hard left or right turns. Took to dealer and it took 2 visits to repair. Driver’s door window leaks when it rains or I go thru a car wash. My left shoulder gets dripped on. My car now has 7,500 miles. Both of these issues were present from day 1.

Incident date: Jul 11, 2025

Multiple times today my tailgate dropped randomly without my knowledge. With the tailgate randomly dropping, and no warning lamps, messages, or other symptoms, it puts others at risk due to the potential for the contents of the truck bed to fall out into traffic causing damage or bodily injury to others on the road. During my research on what could cause this to occur, I was made aware of a recal... Read more

Incident date: Jun 19, 2025

My multipro tailgate on my 2020 GMC Sierra 1500 unlatched while a trailer was attached and backing up said trailer. The trailer jack post proceeded to buckle the upper part of the tailgate assembly causing extensive damage resulting in over a three thousand dollar repair bill. If the tailgate had released while a child was in close proximity, serious injury may occur. The tailgate has inadvertentl... Read more

Incident date: Jul 11, 2025

While driving 45mph, my passenger door suddenly opened, and I received a notification on my car's dashboard warning me that the door had opened. When it was safe to pull over, I was able to shut the door but this has been the second time this has occurred, the first being about 2 months earlier while I was driving on the free way going 65mph. This is very dangerous since if my door opened while I ... Read more

Incident date: Jul 11, 2025

I bought this car from a Honda dealership in Cincinnati. I searched for this specific year and color. It had about 48k miles on it when I got it. I have only put on 14k miles now. I purchased the warranty. After a year of owning it. My paint on the plastic pieces started to chip off. The mirror is nearly completely paintless, and the door handles look bad as well. I have been trying to work with H... Read more

Incident date: Jun 15, 2025

Drivers door popping noise when opening and closing the door, not closing properly, window not being able to roll up and down. Vehicle was brought to dealership for inspection and the problem was confirmed that there is arm bracket failure in the front door. No warning lights come on and no injury has occurred but car is not being driven for safety reasons at this time. We never received a letter ... Read more

Incident date: Apr 1, 2025

Trunk will not open or close properly. Made a screeching sound when you open or close initially. Then eventually it stops opening or closing unless you assist.

Incident date: Jul 11, 2025

As I was driving at about 20 mph coming to a stop my passenger front door unlatched and caused the door to open and the door sensors to go off. This door was in fact locked and closed. Now I’m very scared to drive my car because if I was going faster the door could swing open and would be very dangerous to and to others.

Incident date: Jul 1, 2025

On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the ... Read more

Crash 1 injured

Incident date: Feb 4, 2025

UNKNOWN There is a issue with paint on the car. The paint is white and is chipping on hood, top of car and back of car. The car looks terrible with a cheap paint job.

Incident date: Apr 9, 2025

Around April 9, 2025 I took my vehicle to the dealership (Crossroads Ford Prince George, VA) for a NHTSA Recall 25V031. As of today (7/10/25) the repair is not completed. Dealership claim that the parts still on order due to shortage. This seams to be a long time for Ford Company to provide the parts to replace the A-Pillar trim.

Incident date: Jul 2, 2025

I WAS DRIVING IN HIGHWAY WITH SPEED OF 60 MPH AND SUDDENLY THE DRIVER SIDE WINDOW DROPPED DOWN AND DUE TO SUDDEN AIR COMING INSUDE, MY CAR WAS SHIFTED AND I DROVE TO NEAREST EXIT AND NO MATTER HOW HARD I TRIED, I WAS UNABLE TO PULLUP THE WINDOW AND TOOK IT TO MECHANIC AND HE NOTED HE HAS SEEN THIS SEVERAL TIMES BEFORE AND THE REGULATOR SUDDENLY MALFUNCTIONS. THE COST IS ESTIMATED $1,000 TO FIX IT.... Read more

Incident date: Jan 1, 2023

The paint on my 2015 Kia Optima is severely peeling off, especially on the trunk, hood, and driver-side pillar. The passenger side also has some peeling. This is not a minor cosmetic issue — it significantly affects the vehicle’s appearance and long-term durability. Many other owners of this model have reported the same issue, indicating a widespread paint defect. I contacted Kia through sever... Read more

Incident date: Jun 23, 2025

Toyota has had a long history of excessive frame rust. This truck has excessive frame rust. There was a recall to fix this frame rust and my truck has not been fixed. Toyota will not fix the current recall for the spring replacement because of the frame rust. My life and my children’s lives are in danger due to the possible leaf suspension failure that may puncture the gas tank.

Incident date: Jun 16, 2025

See attached document for complaint.

Incident date: Jul 3, 2025

My 2023 Audi SQ5 Sportback's key fob stopped working, and when I took it into the Audi dealership they said that it is a known issue that if you don't unclog the drain (not sure where that is - was never told I needed to do so) then there can be leaks that affect the wiring and the Comfort Control Module, rendering the vehicle unusable. They are now trying to charge me approximately $16,000 to fix... Read more

Incident date: Jul 9, 2025

2014 Audi Q5 TDI with 115000 miles. Rear subframe inspected individually, by independent shop, and by Audi dealership. Found to have severe rust with perforation underneath where plastic debris covers are mounted. It is currently installed on vehicle at time of complaint. The failure of the subframe can disable the vehicle while driving, disconnect the axle and surrounding components, and cause an... Read more

Incident date: Jul 7, 2025

The dash pad in front of steering wheel is coming apart and peeling back. It appears to a defect in installation, material use or wasn't glued down properly