Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 48,519 complaints — component: STRUCTURE:BODY
Incident date: Jun 28, 2025
Paint coming off of hood, no contact of any kind. Took to dealer and was told past its warranty sorry. Cost me over $1K to fix the problem.
Incident date: Jul 23, 2025
Front panel of panoramic sunroof shattered while driving on Interstate 90 at approx 65mpg. Sunroof was fully closed. Exploded on its own with no outside influence. Conditions were clear and dry. Sounded like a gun shot and glass was flying everywhere. Fortunately shade was closed with no glass entering passenger compartment. Could have resulted in injuries or accident if glass entered the driving ... Read more
Incident date: Jan 1, 2022
This report is on the paint defect issue on the 10th generation Honda Civic that can potentially impact the vehicle's structural integrity from the windshield damage. The white paint on my vehicle started peeling around the perimeter of the rear window with the rain groove. I am uncertain of the exact time it started, but the paint defect became noticeable to the naked eye just past the 5 years o... Read more
Incident date: Feb 5, 2024
Request for Resolution -Peeling Paint on 2025 Toyota RAV 4 I am writing to formally file a complaint regarding a paint peeling issue with my 2025 Toyota RAV 4 and Toyota's refusal to address the defect, despite timely reporting and documentation. The paint on my vehicle began peeling around February 2024 and significantly worsened by January 2025. I promptly filed two complaints with Toyota, and... Read more
Incident date: Jul 23, 2025
Paint is peeling off in large pieces despite there being no damage. We have the pearl white color.
Incident date: Jul 23, 2025
exterior review side mirrors cause loud whistle noise when driving.
JEEP
GRAND CHEROKEE
(2012) — STRUCTURE:BODY
Jul 23, 2025
Incident date: Jul 23, 2025
The dash pad is coming unglued causing a glare in the windshied.
Incident date: Jul 23, 2025
WHILE DRIVING ON THE HIGHWAY LESS 60 MPH MY SUNROOF EXPLODED AND GLASS SHATTERED EVERYWHERE. I HAD MY CHILD IN THE CARSEAT WHILE THIS HAPPEN. THERE NOTHING THAT I HEARD OR VISIBLE THAT HIT IT. SO NOW IM TRYING TO GET IT REPLACE AND THE DEALERSHIP NEED TO ORDER THE GLASS AND I NEED TO WAIT. I FOUND OTHER REPORT ONLINE ABOUT THIS HAPENING TO THE SAME MODEL BUT THERES NO RECALL. BUT OTHER RECALL FOR ... Read more
Incident date: Jul 23, 2025
Paint peeling everywhere an innocent burning excessive oil.
Incident date: Jun 8, 2025
Honda has issued a Service Bulletin (SERVICE BULLETIN 22-018 [XXX] ) for the issue stating that "After powering open, the tailgate either slowly sags down or the power tailgate control unit sounds a warning tone before powering the tailgate closed" This is a danger as the liftgate closes aggressively and anyone standing under it can be hit in the head and severely injured. The force required to re... Read more
Incident date: May 5, 2025
THE PAINT ON MY 2015 KIA SORENTO (SNOW WHITE PEARL) IS PEELING OFF LARGE SHEETS, EXPOSING THE METAL UNDERNEATH. THIS IS A KNOW ISSUE AFFECTING MANY KIA AND HYNDAI VEHICLES. I AM CONCERED IT WILL LEAD TO RUST, SAFETY ISSUES, AND REDUCE VISIBILITY. A PIECE LADED ON MY WINDSHIELD BLOCKING MY VIEW. KIA HAS DENIED REPAIR AND HAS A CASE PENDING MORE RESEARCH. CASE NUMBER IS 25399760. THIS IS CLEARY A M... Read more
Crash
Incident date: May 23, 2025
NHTSA Campaign ID Number: 09V124000 NHTSA Action Number: EA08016 Recall calls for repair or replacement of front sub-frame, due to corrosion. Local dealer responded, “ . . . we will not be able to perform recall”. I was told the corrosion was too far gone to repair. They refuse to replace the defective part.
Incident date: Jul 18, 2025
Driver door check bracket is making loud crunching sound and making door difficult to open and close. This is cause for concern about integrity of door and ability to use vehicle. Not been inspected yet.
Incident date: Jun 28, 2025
The roof of my SUV is leaking and it’s leaking into my two airbags. There’s a sunroof and the roof rack
Incident date: Jul 18, 2025
On Friday July 18, we left Burbank at approximately 1:15 pm. After driving about 20 miles we began noticing a burning and exhaust smell. Thinking it was due to recent fires in the area we continued on for about another 10 minutes or so with the burning smell increasing. We decided to pull over and investigate when we found a safe place to pull over on shoulder of northbound side of the 14 Freew... Read more
Fire
Incident date: Jan 24, 2024
Vibration in car took it to dealership but still can't figure out what's causing to vibrate so much when driving and idling.
Incident date: Jul 25, 2021
There are leaks at the corner of the top windshield through to the inside of the vehicle. Problem is reoccurring with rain and when vehicle is washed leaving the interior of the roof and side panel lining the windshield wet potential causing internal water damage to electrical components and creating mold and mildew buildup that is not yet visible. This creates an extreme health risk for the gener... Read more
VOLKSWAGEN
ATLAS
(2021) — STRUCTURE:BODY
Jul 22, 2025
Incident date: Aug 23, 2023
Battery died, needed to jump battery. Hood latch cable snapped when pulling hood lever.
Incident date: Apr 25, 2025
Two bolts that hold the wheel assembly to the frame of the vehicle have broken off. The first in April 2025 was on the passenger side, and the second in July 2025 was on the driver side. The Jeep service personnel provided no explanation for how this could happen or seemed to have inspected the other components after the vehicle was serviced for the first broken bolt.
TOYOTA
HIGHLANDER
(2020) — STRUCTURE:BODY
Jul 21, 2025
Incident date: Jul 21, 2025
In reference to NHTSA Recall no. 23V-720 I have made several attempts to have the recall remedied at a certified dealer, dealership is 4hrs away, round trip. On 3 separate occasions I made appointments online for maintenance plus recall. In between 2nd and 3rd remedy attempt lower bumper detached on the highway into traffic. My own vehicle ran it over, several cars swerved on the roadway to avoid ... Read more
Incident date: Jun 15, 2025
I am the owner of a 2020 Ford Escape experiencing two serious issues: 1.My vehicle is exhibiting the exact symptoms outlined in Ford CSP 23B56—specifically, the failure of the driver-side door check-arm welds. The door produces loud popping noises, feels unstable when opening/closing, and has visible signs of structural stress. Despite this, my VIN has been deemed ineligible for the program. Giv... Read more
Incident date: Apr 18, 2025
On April 18th, 2025, I dropped off my 2022 Tesla Model Y at Tesla Collision Center (Paramus, NJ) after a minor accident. I later revoked consent for any repairs via email. Despite this, Tesla performed major body and paint work without my permission. No signed work order exists. The repairs were unauthorized and proceeded without my knowledge or approval until this day. These changes now risk alt... Read more
Incident date: Jul 20, 2025
The trim piece located between the sunroof and moonroof is secured only with double-sided tape, which is inadequate. As a result, the trim becomes detached and falls onto the sunroof shade. This causes the shade to come off its track, leading to sagging or complete detachment. When this occurs, the shade obstructs the driver’s rear visibility, presenting a potential safety hazard
GRAND DESIGN
SOLITUDE
(2023) — STRUCTURE:BODY
Jul 21, 2025
Incident date: Oct 1, 2024
Frame Flex & Water Intrusion - We first noticed movement back in August 2024. It seemed like the tongue was going to come through our back truck window where I sit to work with our 3 cats. The inside of the Solitude is a mess too with lights coming down from ceiling, doors are all scratch from rubbing while be transported, trim coming off, wall paper being torn apart, had lag bolts coming up thr... Read more
CHEVROLET
SILVERADO 1500
(2012) — STRUCTURE:BODY
Jul 21, 2025
Incident date: Jun 28, 2023
Rusted Frame and body
Incident date: Apr 1, 2024
While towing our trailer multiple welds broke and the 5th wheel eventually hit the truck bed side.
Incident date: Jul 20, 2025
The passenger sliding door pinch sensor did activate; but not before child’s hand was pinched in door and it almost drew blood. Door closes forcefully I have noticed compared to other minivan experiences I have with automatic doors. Quite a bit of force is needed to activate the sensor and cause the door to open back up. It needs to be more sensitive to avoid injury.
1 injured
Incident date: Jun 1, 2025
I discovered suspected non-OEM electrical components, including a twisted white wire pair and burgundy connector, routed through the passenger-side fuse box and terminating at a footwell speaker or unknown transducer. RF scans (TinySA) showed consistent emissions at 93–106.6 MHz in the cabin, even with the engine off. Symptoms include localized EM exposure targeting genital area, neurological di... Read more
TOYOTA
HIGHLANDER
(2021) — STRUCTURE:BODY
Jul 20, 2025
Incident date: Jul 1, 2025
Dull Popping noise from rear bar under seat of 3rd row
Incident date: Jun 14, 2025
The floor behind the passenger side gets very hot and you cannot touch where the tracks for the seat are with your hand for risk of pain. This occurs for the middle passenger behind the front passenger and also the third row floor on the passenger side. Also the temperature in the cabin is substantially warmer due to this heat
Incident date: Jun 28, 2025
The adhesive on the keyless entry door trim failed and the trim detached from the door while driving. This could have caused an accident and is a safety issue. There was no warning of any kind prior to the incident. This also caused a mechanical problem where we were unable to open the rear hatch manually or remotely. We took the SUV to be repaired at a dealer. There is currently an open recall f... Read more
Incident date: Jul 7, 2025
This is an extended cab - 4 door - the rear doors are half doors with a a handle allowing entry and exit to and from the rear passenger seats. (It is not a crew cab 4 door). The doors LOCKED and the handles failed with a child in the rear seat. THe doors cannot be opened. The child and his mother had to climb over the center console to exit the vehicle. THe vehicle is at a mechanic who states n... Read more
Incident date: Jul 16, 2025
Front passenger side door is making a popping noise upon opening and closing. The door is difficult to close. This problem occurred suddenly. I am taking the car to the dealership.
Incident date: Jul 19, 2025
The A-pillar trim on the vehicle flew off after being notified that there was a recall for that part. We have contacted the dealership several times about fixing it and have gotten the same response of "there are no parts available yet." The last time getting the vehicle serviced the dealership informed us that there were no open recalls on the vehicle. We checked on this website and found that th... Read more
Incident date: Jul 8, 2025
This trailer left the factory in an extremely unsafe condition and this seems to be common with Big Tex Trailers. I'm the 2nd owner but the trailer is pretty much brand new. I was looking around underneath and happened to see a bad weld. I inspected the trailer underneath and found a bunch of welds either completely missing or so poor they might as well be missing. On some welds the joint was comp... Read more
GMC
SIERRA 2500
(2022) — STRUCTURE:BODY
Jul 19, 2025
Incident date: Jun 27, 2025
I was driving my 2022 GMC 2500 HD (not towing, just normal drive) after an oil change <900 miles ago and new brakes/rotors 3 days prior <100 miles (total mileage 81,000, serviced exclusively at GMC dealership) when the loss of power alert flashed on the screen. I was 2 miles from my destination, going approx 55mph, so I kept driving to destination, when the vehicle stalled in driveway. As I was ... Read more
Fire
Incident date: Dec 17, 2024
Door Latch Freezing during cold winter months(every year) where temperatures drop below 32°F even after Ford Recall done on both front door latches. Inability to open door, then after door opened there is an Inability for door to latch until it warmed up.
Incident date: Jul 18, 2025
My 2014 CRV has 83,131 miles and I am a careful driver and like to keep my vehicle in top shape. The service done was replaced outer tie rod ends that were cracked and I could have lost control , replaced front lower control arms, replaced front struts, replaced rear sway bar bushings, reseal coolant passage housing , head gaskets, my vehicle could have quit in traffic. The top of my CRV has paint... Read more
Incident date: Jul 3, 2025
I was driving my 2023 Kia Niro PHEV into my garage after running an errand, going very slowly. Suddenly the vehicle--all on its own--surged forward, slammed into the rear wall (triggering air bags), ricocheted backward across the street, and struck a neighbor's fence. I was able to get out of the car but I was in shock; paramedics were called. Ultimately, my injuries were found to be limited to br... Read more
Crash
Incident date: Jul 14, 2025
It started with the engine sounding louder then normal. Then a bad smell in the cab of the vehicle. Later found out it was a exhaust leak that was getting into the vehicle causing headaches and other symptoms of carbon monoxide. Also note the burn marks around the broken bracket that could cause a fire if not mechanically inclined to notice. Not check engine light for this. But when I spoke to ... Read more
Incident date: Jul 18, 2025
The C-pillar trim applique/window division bar has detached on passenger rear side door. The C-pillar trim applique/window division bar is separating from the vehicle on driver rear side door. There is an open recall for this exact problem for 2020-2025 Lincoln Aviators. Despite having the issue on one side and the indication of warning on the other side, I am being told my VIN (for 2020 Lincoln A... Read more
FORD
BRONCO SPORT
(2024) — STRUCTURE:BODY
Jul 18, 2025
Incident date: Jul 18, 2025
The rear quarter panel glass on the vehicle's passenger side cracked. This is consistent with Recall Reference Number: 24S10 in which the adhesion of the glass is known to fail.
Incident date: Jun 18, 2025
The contact owns a 2006 Toyota Tundra. The contact stated that while depressing the brake pedal, the steering wheel vibrated abnormally, and the steering wheel was difficult to hold steady. The contact stated that extra effort was needed to secure the steering wheel while depressing the brake pedal to stop the vehicle. The contact stated that the TPMS was providing erroneous operating information ... Read more
Incident date: Jul 9, 2025
Occurring 7/10/2025 WATER LEAK CONCERN:: mildew smell coming from the vehicle, trunk is wet and smelling mildew. have gaps on the rear sunroof glass seal. recommend replacing rear sunroof glass seal, replaced all the drain hoses, remove all the carpets and dry them—water incursion may have affected electrical systems responsible for safety and driving. In Volvo's Service and Parts Business Tec... Read more
Incident date: Jun 30, 2025
I was driving down the highway when I heard a loud explosion like a gunshot that caused me to slow down and almost getting into an accident. It was scary; I came to a stop and realized that my sunroof had exploded. There is a large hole in my sunroof bigger than a watermelon with glass particles everywhere.
Incident date: Sep 23, 2024
Standing at a red light and someone rear ended
Crash
Incident date: Oct 24, 2024
Driver side front and passenger rear doors locks stopped working when trying to lock doors. Stopped working a few months ago. Door doesn't lock when put into gear to drive.
Incident date: Jul 17, 2025
Dangerous and rusted through frame. The vehicles frame should have been recalled like the other Toyotas affected.
Incident date: Jul 5, 2025
The contact owns a 2024 Chevrolet Equinox. The contact stated that the A/C failed to work as intended. The vehicle was taken to an independent mechanic where a diagnostic test was performed. The independent mechanic informed the contact that the frame on the front passenger’s side near the radiator had been put together with Bondo and was not welded. The contact was informed bottom part of the r... Read more