Consumer Safety Complaints

Incident date: Sep 2, 2025

There was an electrical fault in the door handle, specifically for the comfort access function circuit inside the handle itself. There was smoke and extreme heat. Luckily no fire started, before the battery was disconnected. Our understanding is, this is a known problem with the circuit board having corrosion and creating a short, but no recall exists.

Incident date: Jul 27, 2025

Sunroof drain tube leaks water down passenger side A-pillar onto body control module above glovebox causing damage to system, electrical connections, air bag, engine light to activate, vehicle going into limp mode. Drain is functioning and not stopped up. Dealer unable to correct long term using OEM parts available for replacement. Vehicle and invoices available for inspection. When leaking, water... Read more

Incident date: Aug 28, 2025

The body of our class A diesel motorhome is breaking loose from the chassis. The welds on two of the back brackets that hold the body to the frame have broken loose from the frame. As I round corners, especially in round-a-bouts, there is loud banging and grinding sounds from the back of the motorhome as the body slides from side to side. If this continues it could compromise hydraulic hoses and w... Read more

Incident date: Apr 10, 2024

Both sides of the windshield A pillar trims have flown off into oncoming traffic,have been trying to get it fixed for months now.Have reported before case #11640934

Incident date: Aug 12, 2025

Hello. From what I understand, Ford has not come up with a solution for the exterior a--pillar applique trim clip attachments. I fully believe they have abandoned this issue as its not a brand new vehicle. Well, its new to me so it fully counts and should not be abandoned. I was on the highway in St. Louis, Missouri (I live right across the river in Illinois) and out of nowhere, something hit my ... Read more

Incident date: Sep 1, 2025

Back seat locks repeatedly engage and disengage when activating childproof lock. This is intermittent and since dealership couldn't get it to occur they wouldn't fix it. Today it happened again. There are multiple reports online regarding this issue with 2020-2022 Palisades and Telluride. This is a huge safety issue and makes the childproof locks completely unreliable.

Incident date: May 1, 2025

Because they have not sealed the screws on the interior side of the roof that hold the rails on top of the Jeep it now leaks since we have attached a kayak rack to those Jeep factory placed rails. Jeep is not willing to repair it and it requires tearing out the complete interior headliner to repair. After it rains the water sits in the door frame and leaks into the floor of the backseat causing mo... Read more

Incident date: Aug 31, 2025

While driving my 2022 Hyundai Tucson at highway speed, the panoramic sunroof spontaneously shattered with a loud “explosion” sound. There was no road debris, overhead structure, or external cause, and no warning lights or prior symptoms. The glass shows a central hole with spiderweb cracking radiating outward, which is consistent with a manufacturing defect in tempered glass panels, not an im... Read more

Incident date: Aug 31, 2025

On 08/31/2025, I was involved in an accident while driving my 2025 Hyundai Tucson. While attempting to change lanes at highway speed, the driver behind me failed to see my turn signal and collided with my vehicle. I believe the cause was the unusually low placement of the rear bumper-mounted turn signals, which creates a direct visibility flaw. The Tucson’s turn signals are mounted low on the r... Read more

Crash

Incident date: Aug 31, 2025

The sliding doors will not open at intermittent times. Warnings will flash off and on about door error but not consistently. If there is an incident or an emergency, the door will not open. If there were an accident and the driver cannot turn off the power door switch then anyone in the back cannot get the door to open, they would be trapped. We have had one motor replaced already. We opted to do ... Read more

Incident date: Aug 31, 2024

The subframe is rusted. There is an actual hole in the subframe. Yes, as of today, it is available for inspection. It has been put on a lift and looked at by an independent service center, which deemed it unsafe to drive. Because of this costly issue, the vehicle has been parked and not driven, leaving me without transportation as I cannot afford to replace an entire subframe as patching does... Read more

Incident date: May 1, 2025

The paint job on my car is fading on the hood, roof top and tail gate.

Incident date: Aug 1, 2022

Trunk lock will not unlock or allow opening, back latch malfunctions, when car battery dies or car looses power《• you cannot open the trunk and access emergency tools/equipment and battery to jump car. •》You have to access by climbing through the front of the car if you are able-bodied too. There is no opening handle from the inside of the trunk to be let out, scariest and one of the most ... Read more

Incident date: Aug 29, 2025

The hood design of the 3rd generation toyota tundra causes SEVERE solar glare back into the cab and this is a known issue. While I could site many instances of it casing a problem, the most recent scenario caused me to nearly run a stop sign and hit a pedestrian. The glare is so blinding it’s impossible to drive without holding your hand up to block it. Countless tundra owners have complained ab... Read more

Incident date: Aug 30, 2025

Part of the grille of my 2023 GMC sierra AT4X flew off driving 75 miles per hour on the highway, i believe it has to do with the fasteners of the upper grille bezel.

Incident date: Aug 30, 2025

Paint chipping on driver’s side door

Incident date: Aug 27, 2025

2025 Subaru Outback was parked in the garage. The high temperature for the day was in the upper 80's. The temperature on the thermometer in the garage was 85. The car had been parked in the garage after the drive home from work for over 3 hours. I heard a noise in the garage and the sunroof had exploded outward. I had not been hit by any debris and it was not damaged. The glass was still cra... Read more

Incident date: Mar 14, 2025

No one was in the back seat when this happened. The back passenger door flung open while driving down the road. Immediately pulled off the road and it would not latch! Drove immediately to the dealership and got a loaner. Dealership stated it was the latch and repaired in a day or two.

Incident date: Aug 21, 2025

The driver side mirror vibrates, especially at highway speeds. It creates a distorted view. The dealership has replaced the glass. It did not remedy the issue. I took it in a second time and they replaced the entire mirror assembly. Still did not fix it. I took it in the third time and they said it is just a characteristic of this generation of CRV’s. It seems that Honda does not have a way to r... Read more

Incident date: Aug 29, 2025

My 2021 Lincoln Aviator PHEV lift gate safety stop does not function properly. It will come closing down extremely hard. This will happen when the button is pressed on the lift gate or the hands free feature is triggered. The lift gate will not safety stop and pop back open as it should unless a significant amount of force is used; this is usually 2 or more people trying with all their strength t... Read more

2 injured

Incident date: May 1, 2024

24S02 Exterior A-Pillar recall has not been remedied in a timely manner. Left A-Pillar detached while driving 75mph on highway May 2024. Debris hit my vehicle as it detached. No other vehicle was involved luckily. Right A-Pullar has been mobile since September 2024. If detaches while driving, could injure person or other property and cause me to be liable. Ford House, locally, told me there is not... Read more

Incident date: Aug 29, 2025

While driving, I noticed smoke coming from the front of the vehicle. Within moments, flames appeared in the engine area and spread quickly, causing severe damage to the front portion of the car including the engine, electrical system, and body. No warning lamps, error messages, or unusual behavior were observed prior to the incident. The fire started suddenly without any indication of mechanical ... Read more

Fire

Incident date: Aug 23, 2025

Both my A pillars have ripped off on the highway. Called Ford Service center and they continue to say there are no parts available. Most recent incident was on [XXX], when my passenger side ripped off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Aug 1, 2025

The rear door hinges do not open fully and it is easy to hit your head. I hit my head unloading groceries, and my boyfriend did as well. It is dangerous.

Incident date: Aug 20, 2025

The strap that holds the gas tank has come loose from the frame causing the gas tank to drop. I took it to a mechanic for repairs and he told me that he was unable to repair it because the the frame was rotted out and there was no where to hook it back to the frame. He told me that there was a recall on my truck I should reach out to you for repairs.

Incident date: Aug 28, 2025

The power sliding door does not reverse when an object is in its path. The door closed on my sons body. He was okay we were able to pull the handle to make it open again but it did not stop on its own. Another instance the door did not stop closing when a toy went into the door. The door just crunched the toy and shut while beeping.

Incident date: Jun 8, 2025

Our driver side back sliding door door has seized and will not open. This looks to be a common issue with the grand caravan. The lock is stuck in an in between state and will not open automatically or manually. This is a safety hazard for back passengers.

Incident date: Dec 25, 2024

An indentation in the rear bumper may be noticed SAME AS sa035/22 BUT DEALER said is not applicable to my vehicle even when is the same deffect.

Incident date: Jul 8, 2025

Sunroof could not be retracted due to track breaking during normal operation. Repairs have been made and part is not available for inspection. Passenger safety put at risk due to exposure to rain and cold in the passenger compartment. Problem confirmed at an independent service center. Vehicle was inspected at the service center. This happened without warning. Other owners have experienced the sam... Read more

Incident date: Jun 22, 2025

Defect description: The front bumper cover clips located directly under the headlights on my 2025 Toyota Camry XSE are loosening and detaching. This creates a visible gap between the bumper and the body panels. The condition appeared during normal use and has persisted. No collision damage or aftermarket modifications are involved. Safety risk: If the clips continue to loosen, the bumper cover co... Read more

Incident date: Aug 4, 2025

After I purchased this car I noticed that the steering wheel and whole car including the seats vibrate. They tried tire pressure, alignment and balancing nothing. It still vibrates so much it’s affecting the nerves in my hands and body and make me numb. They say the car is safe and refuse to diagnose or fix it unless I pay. Car is a month old it’s still under warranty!

Incident date: Aug 20, 2025

1.The vehicle does not recognize it's in park periodically and will not shut off 2. Thermostat housing and thermostat failure 3. Tint covered chrome on exterior of body peeling off Only had the car 3 weeks Currently at dealership repairing thermostat out of pocket

Incident date: Aug 28, 2025

After a couple of years of owning my truck, the paint started on my hood and roof started to turn white and fade. I don’t understand why Toyota uses this type of paint that’s going to get messed up after a couple of years. Also after 4 years of owning the truck, the suspension is all messed up (never took the truck off road or driven it anywhere else but the streets and now they make noises li... Read more

Incident date: May 12, 2025

My 2022 Ford Maverick developed a water intrusion defect caused by improperly sealed body panels under the hood cowl. This defect allowed water to enter the cabin, pooling in the passenger-side floor pan and creating a persistent, extremely strong interior odor. A chemical treatment temporarily masked the smell, but it returned and worsens over time. The vehicle cannot be reasonably operated witho... Read more

Incident date: Aug 13, 2025

To Whom It May Concern, I am writing to formally report a potential safety issue with my 2022 Mazda CX-9, which is a Certified Pre-Owned (CPO) vehicle under limited warranty until March 2026 and powertrain warranty until March 2029. It has 36,000 miles on it. Recently, I noticed a crack forming near the front combination light on the front bumper. The vehicle has not been involved in any accident,... Read more

Incident date: Aug 1, 2025

The contact owns a 2016 Forest River Sierra RV. The contact stated that there was a fracture on the passenger’s side wall of the RV, extending across one-third of the length of the RV. The RV was not taken to a dealer to be inspected or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

Incident date: Jun 14, 2025

Side view mirrors shake to the point you cannot see out of them. Car has 2K miles on it and has been to the dealer 5 times over the past month for resolution. Dealer and toyota have escalated to a more advanced technical team, they took a look at it and informed me it is a normal characteristic of the vehicle with no fix. This is unacceptable and not safe to drive on the highway.

Incident date: Aug 25, 2025

On August 25th around 7:00 PM, the vehicle suddenly caught fire while parked after a short test drive. The car had just been purchased a few days prior and was taken to a mechanic for a precautionary inspection. During the test drive, the mechanic parked the vehicle in a residential driveway. After backing in, smoke was observed coming from the engine bay. When the hood was lifted, the engine area... Read more

Fire

Incident date: Aug 22, 2025

Recall Number N242490120 was performed in April 2025 at: Rivard Buick GMC, Tampa, Florida, Phone # 813-620-6500 The Grille was inspected and repaired with adhesive to reinforce the plastic tabs to the grille so it would not detach and cause a safety issue when driving. This recall was performed before we purchased the vehicle and we are located in Oklahoma City, OK. The vehicle has been listed for... Read more

Incident date: Aug 8, 2025

2021 NISSAN ROGUE SV FWD 5N1AT3BAXMC6*****. Water leaking inside interior During rain storm in upper left drivers side corner of vehicle. Shifter delayed when shifting into PARK, NEUTRAL, REVERSE, or DRIVE and shifter assembly indicator lights are out. Reference NTB21-069A. This is a known issue. A corrupted Shifter Assembly has caused this vehicle to display multiple warnings such as CVT warni... Read more

Incident date: Jun 6, 2025

Since purchasing the vehicle there was a leak under the driver's side console after heavy rains. After multiple trips to the dealer they directed us to replace the windshield. We did so (under protest). The leak still existed. The dealership determined that there was a gap at the A pillar. We worry that this is related to the Sturcture recall about missing welds. Honda will not admit to any issu... Read more

Incident date: Aug 23, 2025

Trunk liftgate isn't operating. Cannot open up the trunk. Interior driver sides armrest stitching is busted.

Incident date: Jul 30, 2025

While driving with the front windows all the way up and the back windows all the way down at 60mph or higher the door panels vibrate real bad like they want pop off from the frame of the car, which is unacceptable. You should be able to drive with windows how you want to in you vehicle without your door vibrating like they want to pop off.

Incident date: Aug 4, 2025

I initially brought my car in for a weird clicking noise. This noise went away after the car was towed to the Service Center. During service at Tesla Service Center in LA on August 04, 2025, technicians identified structural deformation of the left-hand rear subframe toe link mounting side wall. This deformation prevents proper alignment of the suspension bolt and makes a 4-wheel alignment impossi... Read more

Incident date: May 8, 2024

This issue is the vertical door trim panels directly adjacent to the windows on all four door of the vehicle. Since purchasing this vehicle in 2024 we have had to have this/these door trim panels on the drivers side replaced three times due to the sun melting the panels. Honda service is well aware of the problem, the problem is also on the internet. I have complained and filed a formal complaint ... Read more

Incident date: Aug 1, 2025

I now believe I've had a lemon. Since I purchased my car in 2016 they have been trying to diagnose a smell from the exhaust and started replacing parts, this was in Miami. Then for a few years in Vegas the car spent months at the dealership trying to fix a burning oil issue which I've been told there is a known problem with the turbo still isn't fixed. From the first year I had paint peeling on my... Read more

Incident date: Aug 15, 2025

The panoramic sunroof Rolo shade has malfunctioned and is currently sagging. This condition is expected to worsen over time, potentially obstructing driver visibility or posing a safety risk due to the possibility of entrapment or flammability. The vehicle has been brought to a certified Ford dealer for inspection; however, no additional inspections have been performed by other authorities at this... Read more

Incident date: Aug 25, 2025

I was drying my car after washing it(I only use products approved for washing and drying vehicles) when a piece of paint on the hood just peeled off. It has not been wrecked or damaged in any way on the hood so I feel it must be a defective paint job from the factory.

Incident date: Jun 15, 2024

The plastic panel on the driver's side b-pillar which holds the keyless entry system detached and was dangling from the wires was able to pull off the road and tape it down before it flew off into traffic

Incident date: Jun 5, 2025

Back door on driver's side will not open from inside or outside when door is unlocked. I have checked and the child safety feature is not on. I have not had it checked into yet. No one rides in the back currently but this is a definite safety hazard. No messages/warning lamps of any problems. I wanted to place a few grocery bags back there and it would not open. Have repeatedly tried over a coupl... Read more