Consumer Safety Complaints

Incident date: Jun 6, 2025

While driving down a highway at 70mph, the keypad on the driver's door detached from the body and was hanging by wires. We had to pull over. We couldn't get it back in so we put the window down and had to zip tie it to the door frame, leaving the window down for our entire long trip. We were afraid it was going to fly off and hit the car behind us, causing damage and a safety hazard. We took t... Read more

Incident date: Aug 9, 2025

The hazard warning switch on my 2011 Acura MDX Technology & Entertainment Package VIN [XXX] sticks. It is due to a manufacturing defect and not because of normal wear and tear. That is a safety concern because when it is pressed and sticks, such as when giving the right of way to an emergency vehicle, or in bad weather, it not possible to make it unstuck while driving, and requires a screwdriver ... Read more

Incident date: Feb 1, 2025

The front doors come open while driving down the road in cold weather. Multiple dealerships have to me to just deal with it. My children have to hold the doors shut while we are going down the road or I have to hold the driver's door shut while driving. There was a recall issued for certain 2023 F-350's regarding a door latch mechanism malfunction but apparently it doesn't apply to my pickup ev... Read more

Incident date: Jul 15, 2025

Regarding SIB 65 12 22, NHTSA ID Number 10227571, Manufacturer Communication Number B651222. Summary: The seal of the roof-mounted antenna housing is separating from the vehicle. Affected Products: (20) Vehicle BMW X3 2018-2022 - BMW X4 2019-2022 - BMW X5 2019-2022 - BMW X6 2020-2022 - BMW X7 2019-2022 I would like to mention that, this issue was known by BMW and acknowledge as Painting Process ... Read more

Incident date: Sep 1, 2025

The sunroof does not seal properly. Randomly it starts to make a clicking sound when driving. It goes away once we open and close the sunroof. The sound is only generated when moving forward at speeds 35 and above. Appears to be a loose seal.

Incident date: Sep 1, 2025

The back passenger door will not open from inside or outside. The front passenger door will not open from outside or inside. The warranty will not cover this as they are saying it it wear and tear. Hyundai has confirmed they know there is an issue with the doors but refuse a recall to fix this.

Incident date: Sep 10, 2025

The exhaust and muffler completely detached from the catalytic converter/exhaust manifold while driving down the road. If we were driving at a higher rate of speed, the exhaust pipe could've caught on any imperfection on the roadway and shot the rear end of the vehicle up and then potentially caused an accident/death. This has happened to many I have discovered upon further research and is a commo... Read more

Incident date: Sep 7, 2025

A car dealership sold me a brand new vehicle that had an open recall.

Incident date: Sep 4, 2025

The upper part of the grill detached on my 2023 GMC Sierra 1500 while going 65mph on the higway. The part is about 4 inches wide by 6 ft long. People behind me in traffic were swerving and dodging to avoid hitting it. GM knows about this problem (see safety recall #N242490120), but the scope of the affected vehicles is incorrect, so my truck is not included. There were no signs that the part... Read more

Incident date: Aug 27, 2025

Subject: Report of Spontaneous Sunroof Explosion - Mercedes S580 2022 Model Dear National Highway Traffic Safety Administration, I am writing to report a concerning incident that occurred on [XXX] at approximately [XXX] while I was driving my 2022 Mercedes S580 to work on [XXX] N. During my drive, I experienced a sudden, loud explosion within the vehicle. Initially, I believed it was either a g... Read more

Incident date: Aug 26, 2025

There is a defect in the stainless-steel exterior trim panel called the “cant rail,” which detached from the vehicle while driving, posing a safety risk as road debris and hazard to other motorists. There was a recall issued for this exact same thing for previous models earlier this year but it still happened with the new 2025 model. This August 2025 model was not included as a recalled vehicl... Read more

Incident date: Apr 1, 2025

Subject: Request for Investigation - Fraudulent and Falsified Vehicle Records (Crest Ford & Roy O'Brien Ford, Possible Involvement of Bell Ford) Dear Attorney General, I am submitting this complaint to formally request an investigation into fraud committed by Roy O'Brien, an automobile dealership located in Michigan. On [XXX], 1 purchased a 2024 dark horse mustang #R8911 from Roy O'Brien under the... Read more

Crash

Incident date: Sep 8, 2025

The antenna cover (shark fin) on the roof of the vehicle detached while driving and flew off. Looking at the piece that flew off, the clips that are made to clip in and keep it attached to the roof broke off somehow and seemed to be very weak where some were still attached. The safety of other vehicles are put at risk by it being unexpected flying debris and could potentially hit a vehicle/motorcy... Read more

Incident date: Aug 26, 2025

Paint is peeling

Incident date: Sep 9, 2025

The frame had rust a lot,had one spot was repaired,still have some need fix

Incident date: Jul 2, 2025

I need a recall on the paint for the 2017 Sportage Burnished Copper KIA. I've seen many others this color with the same paint fading issue. I contacted KIA and was basically told warranty expired.

Incident date: Sep 5, 2025

On [XXX], I was driving my recently purchased 2018 Tesla Model S (VIN: [XXX], mileage approx. [30,536]). The vehicle was purchased directly through Tesla’s app in late August 2025 and delivered to me the same day of the incident. Approximately 4.5 hours after delivery, while driving with my son, white smoke began to come out of the cabin air vents. Within minutes, the smoke turned black and rap... Read more

Fire

Incident date: Aug 26, 2025

After completion of a recall fix by the dealer for the grill while driving the front grill deflector detached striking the front hood and top of the cab before flying behind my vehicle barely missing a following vehicle and settling alongside the road. I pulled over, inspected the front of my vehicle to assure it was safely drivable. Once I removed loose pieces I returned and retrieved the top ... Read more

Incident date: Jun 1, 2025

Vehicle has a water leak inside the cabin. We tried pouring water down the sunroof drains and can hear a gurgling sound inside the cabin and observed water entering the cabin next to the dead pedal. Took vehicle to dealership and they replaced a different part and did not solve the issue. Musty mold smell present in vehicle causing allergic reaction and reducing driver's vision posing an accident ... Read more

Incident date: Sep 8, 2025

Rear doors opening while driving without notice. Child almost fell out of the car on main road. 2nd incident is less than 6 months. Same car

Incident date: Aug 18, 2025

Sunroof exploded while driving at a normal rate of speed with no cars surrounding us. Upon inspection, there was no debris within the roof hold that would denote a rock or something causing incident. We jumped a lane but no cars were around. All occupants were safe.

Incident date: Aug 4, 2025

Structure body: roof and pillars affected Recall ID: 450977 year 2014- 2020 NHTSA campaign # 23v854000 Vehicle affected 2,976 A detached roof panel can become a road hazard, increasing the risk of a crash. The vehicle is making a loud noise from the panoramic soon roof.

Incident date: Aug 28, 2025

Rear subframe damaged with no reason. Vehicle has been garaged and in moderate climate since it was purchased. Confirmed by dealer and insurance adjustor.

Incident date: Sep 8, 2025

Pearl white paint peeling prematurely

Incident date: Aug 19, 2025

We were just driving when the truck started smoking and the brakes wouldn’t work. After a few minutes the truck completely caught on fire.

Fire

Incident date: Aug 1, 2025

paint is falling off in large sheets could be a safety issue, been reported to the dealership, and no warning. I feel this is a real safety issue because it comes off in large sheets could cause and issue on the highways for flying debris

Incident date: Apr 2, 2025

Top of the driver side door handle broke free from the door. The car has previously been cleared of any recall defects - but a loose door handle may absolutely have something to do with the inner workings of the door/latch and may be a safety issue.

Incident date: Feb 1, 2024

Remedy is not yet available as of September 2025. Received letter February 2024. Regarding A pillar trim

Incident date: Feb 18, 2025

The A-Pillar trim pieces on both sides of the windshield began coming apart while driving on the highway, luckily, a piece did not impact other vehicles behind me. I went to the dealer and they removed both trim pieces several months ago and they have not followed up to install the new parts. They say they are not available. The first notification I received from Ford by mail is dated February 202... Read more

Incident date: Sep 5, 2025

Truck sways alot with high winds.

Incident date: Sep 5, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The passive keyless entry/anti-lockout system on my 2024 Chevrolet Equinox EV failed. The vehicle locked all doors with the key fob still inside the cabin. The doors appeared unlocked (handles popped out) but would not open from the outside. The key fob and vehicle are available for inspection. How ... Read more

Incident date: Sep 4, 2025

My driver front door latch assembly failed at 42,153 miles. I had it inspected and repaired at the dealership. I had to pay out of pockets due to no longer being covered by the 3/36 warranty. The symptoms were that the driver front door would not lock at all. It took a while to figure this out as I just thought maybe we left it unlocked. Also this vehicle has the perimeter key fob so it automatic... Read more

Incident date: Sep 1, 2025

Driver and passenger side extended cab doors metal is cracking horizontally near the front edge of the doors.

Incident date: Sep 1, 2025

As I was driving the hood opened breaking the windshield which obstructed my view and caused me to veer off-road and crash.I acquired the vehicle less than a year ago and only learned of a recall for hood latches from the tow truck driver. afterwards. I had no prior problems with the latch opening and I was not physically injured but my vehicle is a total loss.

Crash

Incident date: Sep 3, 2025

While exiting the front passenger cut her leg on the door. It appears she contacted the inside bottom, rear edge of the door when closing. This cut her leg requiring immediate medical attention. It took several stitches to close the wound.

1 injured

Incident date: Aug 22, 2025

Paint peeling and chipping will cause rust.

Incident date: Jul 17, 2025

Indeed, I recently encountered a concerning issue with my 2021 Toyota Venza. The problem manifested in mid-July, during the process of preparing to enter my vehicle. To my dismay, the door refused to open. Despite my repeated attempts to use the keyless entry system, the door stubbornly remained closed. Consequently, I was compelled to resort to using my key fob, which presented its own challenges... Read more

Incident date: Jan 15, 2025

Lexus recall 2010-2015 models because pain is peaking. My car is a 2913 es 350 and the paint is pealing but Lexus do not want to fix it. It is the same problem as the recall Lexus because paint is peaking. What can I do or what can you do

Incident date: Aug 3, 2025

The main frame of the truck is rusted so badly I can poke my finger through it. Body shop says they don't consider it safe to drive.

Incident date: Jul 1, 2025

There are several spots on the front grill, around lights, bumper and other front end pieces that have bubbling, flaking, peeling chrome and paint. There are at least 20 paint chips all the way to the fenders in the front. This vehicle does not travel on gravel roads.

Incident date: Aug 15, 2025

I purchased a car from Middletown Nissan on May 24, 2025. The car was assured to have all these different safety checks so far it had to have the power steering pump replaced twice the power steering lines replaced all new control arms a new bearing brand new back brakes which include rotors and pads, and four new tires When the tires were put on they found that the car had significant damage in t... Read more

Incident date: Sep 1, 2025

Over the past year, we've had this car into the Ford of Clermont Florida dealer 5 times about a leak. Whenever we have a storm, the back footwell fills with water. Their leak specialist has said he has found the source of the issue multiple times and after each "repair", we still have a leak. They've replaced the rubber around both side windows and they've asked us to have the front windshield ... Read more

Incident date: Jun 18, 2024

The car is a 2016 Honda HRV. The car is orchid pearl (white) and has developed extensive paint issues where the paint is peeling on the doors and potentially places on the roof. The car is an excellent overall condition with no history of auto accidents. This paint issue is common for this color HRV and impacts the value of the vehicle and will lead to body surface rust and the problem continues t... Read more

Incident date: Mar 7, 2019

A-pillar trim part detached while I was driving. My dealer replaced the following parts at my expense BB5Z7803145AA BB5Z7803137BA. To date I have not been fully reimbursed for the repair by the dealership, Al Cioni Ford, Granville, Illinois.

Incident date: Aug 29, 2025

I was at the gas station, in line waiting for one of the three gas pumps to be available. I put my car in reverse to back up and pull around another car in order to go to the open pump in front. When my car was in reverse motion, I stepped on the brake pedal, but the car did not stop. I stepped on the brake pedal numerous times, but the brake did not function. My car backed into the front of... Read more

Crash

Incident date: May 10, 2025

In early May 2025 while driving around 40mph, I heard a very loud pop which startled me. Pulled over and looked back and noticed my backseats were push up out of place. I attempted to put the seat back into place but it wouldn’t fit into the latch anymore. The framing underneath the seats looked pretty damaged so I took it to a local mechanic. After doing some research, he found information for ... Read more

Incident date: Aug 10, 2025

door mechanisms do not disengage if something becomes trapped between the handle and the door when auto-locking. Hands and fingers can become pinched or trapped, posing a risk of injury, particularly to children.

1 injured

Incident date: Mar 29, 2025

vehicle was delivered without the driver door cable properly installed, resulting no manual way to exit the vehicle in the event of an emergency/ power failure.

Incident date: Jul 25, 2025

Vehicle experienced a sudden no-start condition in July 2025 after being parked for ~2 weeks. Engine cranked briefly, then shut off and displayed a red immobilizer warning. OBD-II scans showed BCM memory faults (B22A9), immobilizer lockout (P0513), CAN-C bus communication errors, and repeated low-voltage codes. Dealer replaced PCM (~$1,550) but vehicle still inoperative. Dealer then determined BC... Read more

Incident date: Jan 1, 2020

I noticed paint peeling several years ago. It has progressively gotten worse. It is peeling in more places than can easily be repaired. A quick internet search indicates there is a class action lawsuit for this very problem. My vehicle is the affected white color. This significantly reduces the value of my low mileage vehicle.