Consumer Safety Complaints

Incident date: Aug 22, 2022

On or about 2022 I was given notice of recall which told me to go to any BMW dealer for repair. I went to Niello BMW in Sacramento. I was getting car processed and then told to summarily leave. They refused to repair my car per recall notice

Incident date: Sep 15, 2021

Ford refuses to provide fix for the two recalls. Been waiting over a year for the fix.

Incident date: Sep 1, 2025

Loose window glass on driver and passenger side,hood wobbles,rear spoiler loose.

Incident date: Mar 3, 2025

There is no date given when the repair will be done the pillar has already flown off onto the road. I have one Haning on by 1 clip. Ford is not going to fix anything, and the car is falling apart.

Incident date: Sep 19, 2025

Paint is peeling on the roof along the sides in the grooves and in the groove between the back window and the body. This appears to be the exact same paint issue that was reported on the 2018 Honda Accord models made at this plant. I just noticed this today (9/19/25) but given the rust, this has probably been a problem for longer.

Incident date: Sep 11, 2025

The driver's side door started making loud cracking noises when opening and closing

Incident date: Jan 15, 2025

The sunroof leaks water when fully closed. Especially noticeable when going through car wash.

Incident date: Apr 4, 2025

Hey I’ve Recently Wrecked My Vehicle Due To Malfunctions This Year Just A Few Months Ago & I Reported It To The Dealer Before I Crashed It. That Something Was Wrong With The Engine And Also Sent The Dealership I Purchased It From Videos Before Hand But Nobody Would Listen To Me. Now My Car Is Sitting In A lot Engine Blowed And I Can’t Afford Another One. I Have Proof , Names And Also Couldn’... Read more

Crash 2 injured

Incident date: Sep 18, 2025

Noted strange "thumping" sound in truck. Took to certified local mechanic who has worked on our vehicles since 2016. This truck has just over 117,000 miles, I am the original owner (ordered while stationed in Afghanistan) and there has never been an accident, there has been no reason for removal of the body from the frame unless the Ford dealership who repaired the missing wire harness when the tr... Read more

Incident date: Aug 20, 2025

Finding random screws coming off the vehicle in various compartments. Two screws found laying in glove compartment that came off the assembly holding the inside of the glove box. A hex screw found in rear passenger arm rests storage compartment, after further look up, this screw became lose and fell off the arm rests storage compartment assembly.

Incident date: Sep 18, 2025

The rear passenger window rolled down and is stuck in down position. This is the second time this has happened in our F-150. It happened when we first bought the truck nearly two year ago and was fixed. I worry it was replaced with another faulty component. There have been numerous complaints of this happening and the issue is within the driver side door components.

Incident date: Sep 16, 2025

The hood latch broke off mid drive on the freeway and my hood came up and then slammed down, came up again and went flying across the freeway.

Incident date: Sep 1, 2025

The frame broke

Incident date: Feb 24, 2024

After each rain or hand car washing, the OEM sunroof has a gurgling sound when driving at speeds above 25 mph. This does not clear for miles, or over time (at least 1 day without water). Water appears to be passing through the seal into the drainage gutter, but not completely draining out through the drains. Its been in service twice to have the drain lines cleared, and the issue remains. This has... Read more

Incident date: Sep 15, 2025

Driver door, door check arm popping and hardly opens and closes won’t allow driver window to roll down all the way

Incident date: Aug 13, 2025

Went to close the right rear passenger door and heard splashing. Door is leaking from somewhere and running down to the bottom of the door filling it with water on the inside.

Incident date: Jun 1, 2025

Rear subframe rusted through and unable to be repaired. Contacted Nissan and would not assist even though some VIN # of the same year were recalled and replaced. Having a hard time finding a replacement even with a family friend who is a service advisor looking. Vehicle has not been in an accident that would cause this type of fracture in the frame. Unable to drive the vehicle for obvious safety r... Read more

Incident date: Dec 10, 2024

The vehicle’s frame has severely rusted to the point of structural compromise. My certified mechanic determined on December 10, 2024, that the frame could not pass the state safety inspection due to advanced corrosion. Welding is now required to restore structural integrity. The truck has remained inoperable and sidelined since that date. The frame is available for inspection upon request, and I... Read more

Incident date: Sep 1, 2025

In the past 2–3 months, multiple door lock actuators/latches on my 2013 Honda Accord have failed. Both rear doors will not reliably lock or unlock, and the front driver door actuator is intermittent. This means that three of the four doors cannot be secured or opened normally. This is a serious safety and security issue. The car cannot be locked to prevent theft or unauthorized entry. Children ... Read more

Incident date: Sep 16, 2025

Was sitting in my car at the Dunkin’ Donuts when my rear window shattered. Nothing hit the window, no one hit me the window just shattered. Dunkin Donuts is looking at cameras to see what happened

Incident date: Aug 24, 2025

The moonroof on my 2025 Honda Odyssey spontaneously exploded while I was driving it on [XXX] between New Orleans and Slidell, LA. The date of the incident was [XXX]. I was traveling at about 65 mph, the outside temperature was 93 deg F and the sky was clear. The highway was smooth and there was no construction in the area which would have produced loose pebbles or rocks. The explosion was like... Read more

Incident date: Sep 11, 2025

Both sides of the black wheel guides have popped off causing damage to the front bumper and wheel fenders.

Incident date: Jan 19, 2024

On January 19, 2024, Ford Motor Company advised of NHTSA Recall 24V031. My vehicle is affected by this safety recall. I have been advised by Victory Ford of Kansas City, 1800 N 100th Terrace, Kansas City, KS 66111, that after repeated inquiries, repairs are still not available, nor is there an anticipated date when parts and repairs will be available to complete this safety recall. The "Importan... Read more

Incident date: Aug 10, 2025

The glass sunroof exploded out while driving on the road, there were no other cars driving ahead of me as I was on a highway onramp. The car is current at the dealership pending repair. The glass exploded outward and could have hit a car following. The car has been inspected by the dealer and insurance company. There was no prior warning, however the sunroof had a rattle present when closed that ... Read more

Incident date: Sep 1, 2025

My windshield is defected with no real time when a replacement can be ordered..the interior lining is not sealed properly which is causing a buckling effect by drivers and passengers visors.. Rain is getting inside and soaking into the dashboard causing the electrical system on screens to blink in and out Finally my brake harness is still on recall and my car has been shifting into park which co... Read more

Incident date: Jul 10, 2025

My 2017 Honda HR-V in White Orchid Pearl (NH-788P) has severe paint peeling on multiple panels (hood, roof, door). Honda issued Service Bulletin 19-064 covering this exact defect. However, I have been informed by Honda customer service and Honda dealers that my vehicle is no longer covered because it is 1 year beyond the 7-year extension period, even though the defect matches the exact conditions ... Read more

Incident date: Aug 30, 2025

The sunroof glass shattered on its own without any objects hitting it.

Incident date: Aug 23, 2025

Summary of Complaint: My 2023 Tesla Model Y has had two roof glass failures in three months (two glass roof replacements). Both times, the glass cracked from small road debris while driving under normal city conditions. Safety Concern The roof glass appears unusually fragile and prone to cracking, raising concerns about whether it meets industry standards for impact resistance and occupant safet... Read more

Incident date: Jan 17, 2025

I hit a deer going roughly 65mph on my way to work. The hit crushed the radiator into the engine, destroyed the airbox, folded the hood, and practically vaporized the headlight. The airbag, however, did not deploy- not in the wheel or in the side curtain. I wasn't injured but thought it was strange the because the crash totalled the car (~$16k of damage) and was at a high speed. The car had one a... Read more

Crash

Incident date: Sep 10, 2025

Front wheel well liners keep falling out of place like they are melting. happens when towing and engine gets hotter than normal. Trailer is well below limit for vehicle. Liners fall onto the tire while in motion. This is the 4th time this issue has happened to my vehicle. Dealer replaces them and says it happens all the time.

Incident date: Sep 9, 2025

The 2018 Jeep Grand Cheeroke Uconnect/Radio screen delaminates and causes the unit to make all kinds of error calls, GPS location changes and disabling events, without being touched. This is a serious safety concern and that Jeep or Stellantis should voluntarily recall these units for replacement. The driver's attention gets constantly divided to take care of these extra things while driving.

Incident date: Sep 2, 2025

Passenger got out of front passenger side door and the door bounced back and gashed his right calf, resulting in significant bleeding and requiring 9 stitches. The door can be inspected if needed, but this is a design issue, not an issue specific to my vehicle. I have looked at the other front door and another Honda of this model type and it has the same issue, a metal edge. This issue appears ... Read more

1 injured

Incident date: Jan 15, 2025

White paint on roof and around door is flaking off in large sections. No accident. Not covered under warranty. Appears to be a known issue with Snow White Pearl paint on Kia vehicle - widespread paint failure can affect visibility, resale value, and long-term corrosion.

Incident date: Sep 20, 2024

The vehicle inspection to see if our vehicle qualified for the recall to replace the A-Pillar trim was done well over a year ago. The inventory has been on backorder for over a year as well. The windshield desperately needs replaced for safety reasons and the windshield cannot be replaced without replacing these recalled pieces. We are having to pay $200 extra out of pocket to replace these defect... Read more

Incident date: Sep 1, 2025

I was driving on the highway when I heard a whistle. When I arrived at my destination, I was surprised to see that the front driver’s side windshield trim panel was missing and flew off when I was driving. Earlier, I had a similar issue with the front passenger side trim panel. I reported these safety concerns to Kia on 9/2. I received a standard form letter on 9/4 (copied below). I was surpris... Read more

Incident date: Sep 1, 2025

Safety Concern and Costly Repair – 2022 Chevy Silverado Rear Window Leak. I am writing to raise a serious concern regarding a known defect in the 2022 Chevy Silverado involving the sliding rear window. The window is prone to leaking, and in my case, every time it rained or I went through a car wash, the headliner above the rear seats became saturated. Upon consulting with the dealership, I wa... Read more

Incident date: Sep 14, 2025

The front trunk latch mechanism repeatedly fails. When this occurs, the vehicle believes the trunk is open and will not let you drive in normal mode. It forces you to proceed in limp mode which is dangerous. The 12v battery has to be reset to have the sensor redetect the close latch. Reports from multiple forum sources show this to be a widespread problem and currently dealer are replacing with th... Read more

Incident date: Sep 1, 2025

Passenger side sliding door can't be unlocked manually or by the fob, will not open by the handle inside or out. Passengers are unable to exit vehicle through passenger sliding door.

Incident date: Jun 21, 2025

Driver side mirror vibrates at highway speeds causing blurred image. The housing is secure but the mirror itself begins to vibrate at 50mph making it difficult to see the approaching traffic. The vibration and blurred vision gets worse as speed increases. I've had it up to 75mph and the mirror looks quite blurry and additionally unclear if the road is bumpy. It is difficult to see what is behi... Read more

Incident date: Sep 14, 2025

This recall has been 1.5 years and still does t have a remedy by Ford? Part was checked by Ford dealership, they advised yep it qualifies but we don't have parts then left. That was 1 year ago.

Incident date: Jul 31, 2025

The paint on the roof of my Honda HR-V is chipping and peeling. The problem appeared suddenly and has continued to spread. The rest of the vehicle’s paint remains intact, so this seems to be a defect in the roof paint or clear coat. While it does not trigger warning lights, the exposed areas put the vehicle at risk of rust and corrosion, which may affect safety and durability over time. The dama... Read more

Incident date: Sep 6, 2025

While driving on a surface street the sunroof glass shattered all on its own. The glass was in the closed position. No rock or debris was located in the sunshade portion. No one else was around us on the road when it happened. There are numerous complaints about this happening within other forums. The dealer claimed the warranty will not cover broken glass and I was told to file an insurance clai... Read more

Incident date: Nov 26, 2022

I am reporting a significant paint delamination issue on my 2013 Hyundai Elantra in Sparkling White. The paint has been peeling, bubbling, and chipping particularly on the roof, trunk, and hood, exposing the primer and bare metal underneath. This is not due to wear, environmental exposure, or physical damage. It appears to be a factory defect related to improper paint or primer application. This ... Read more

Incident date: Jul 15, 2025

The chrome trim strip above the windshield flew off while driving. This poses a safety hazard for anyone driving behind a GV60 and unfortunately this issue seems to be very widespread (examples: [XXX] ). Genesis refused to fix the issue for me despite being under warranty, so I suspect they are doing the same for other owners despite the safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM... Read more

Incident date: Sep 11, 2025

Fuel access door does not open correctly. Fuel door does not have a lock or a require pressing of a button to open; you would normally just 'push' on closed door to make it pop open. Over the past (3) months, this has not always been working. Sometimes it requires multiple high-pressure pushes (or a light bump) for door to open. On other occasions, unlocking the vehicle (all doors) and not jus... Read more

Incident date: Dec 12, 2024

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Incident date: Aug 24, 2025

The door handle broke off on the driver side the passenger side door handle will not open the door the outside handles are loose and the rear back driver and passenger side will not open their doors.

Incident date: Sep 8, 2025

The frame under the car rusted so much that the gas tank literally fell through the frame to the ground. This put my son at risk and fortunately he was able to pull over in a residential area and exit the vehicle. A mechanic and welding company both assessed the vehicle and acknowledged the u unusual and excessive rusting. In researching online and speaking to car experts, this seems and is co... Read more

Incident date: Jul 1, 2021

The B pillar trim pieces from the recall have not been fixed. They are, in fact, detached and do make noise while driving. I have called fords in the area multiple times and they do not know when they will have parts.

Incident date: Oct 23, 2023

[XXX] [XXX] Email: [XXX] Subject: CarMax auto and CarMax auto finance RE: CarMax auto finance [XXX] Phone: 18009253612 Website: carmax auto finance Transaction Date: 10/23/2023 Amount Paid: 29976 Payment Method: Credit Card I bought a car with Carmax Finance and from the beginning of the car was lemon so I request change. It was denied then I’ll be sending a letter from then I’ll be h... Read more