Consumer Safety Complaints

Incident date: Feb 3, 2025

Roof started to show lines that turn into cracks exposing the internal metal frame.

Incident date: Oct 6, 2025

The top of front grille broke off at 70 mph, struck the windshield then the fixed antenna on top of the truck then into traffic behind me all doing 70+ MPH across a one mile long 2 lane bridge with no place to avoid the debris. The failed part endangered myself, my family and anyone traveling behind us. No one has seen the remnants of the event/ issue but The part was approximately 2ft long ... Read more

Incident date: Jul 17, 2019

My 2017 Ford F-150 (VIN [XXX] ) has serious safety issues that Ford has failed to address. The 10-speed transmission has been replaced three times by Ford dealerships and still hesitates and slips between 3rd and 4th gear, annd the plate now tings especially in cold weather. The truck bed has separated from the body near the wheel wells, leaving visible gaps to the ground and causing the tailgate... Read more

Incident date: Oct 6, 2025

Frame rust is so extreme that rear suspension mounts are completely disconnected from frame

Incident date: Oct 7, 2025

Vehicle drivers front door is very hard to operate, very hard to shut, window wont roll all the way down. Vehicle makes popping noise when operating drivers front door. Door wont close all the way at times due to door check binding inside of door. Ford has had a customer satisfaction service repair for Escape model vehicles with similar problems. Ford reference for this action is 23B56. Due to... Read more

Incident date: Jul 30, 2024

We purchased (6) 2025 IC School buses and we are having entrance door issues. They are air powered doors and Rush Trucks in Akron cannot get the air regulated to close properly. They turn up the air so that the door closes, the doors then slam very hard that may cause injury if student is close to the door. If the air is turned down, the doors do nut shut properly causing issues with the stude... Read more

Incident date: Oct 6, 2025

While driving down the Long Island Expressway at around 60 miles per hour, the retractable part of my panoramic sun roof shattered. It felt like an explosion. Luckily, the sunroof and cloth cover was fully extended so the glass didn't fall in the car. The traffic was light, no one in front of me and wasn't driving under any structure. There were no construction or debris on the road. It's clearly... Read more

Incident date: Oct 6, 2025

In my Ford 2020 Escape Hybrid Titanium AWD car, Sunroof shade got misaligned and not closing anymore, resulting in more heat flowing into the car creating impacts inside. Also, as per others comments and online forums, there is a chance that this shade would fall on the passengers during the drive if not taken care quickly, resulting in injuries in adults and deaths in infants. Reached to a Ford d... Read more

Incident date: Jun 28, 2021

This car is dangerous to rear passengers there's no mechanical door release cable so if there's a loss of electrical power and the car is involved in an accident the rear people or children are trapped

Incident date: Sep 29, 2025

I was informed on 09/29/2025 by my Chrysler dealer that a second critical component of my 2007 Caliber frame had rusted to the point that it broke. The first critical component was reported in my complaint tracking number 11459461 submitted on 04/03/2022. The component in that filing was the engine pan that supported the engine. On this latest failure, I was told the same thing by the shop mana... Read more

Incident date: Aug 31, 2025

I was driving on the hwy 94 in Minneapolis and I had the cap to my sunroof fly off on the freeway. There’s a recall out on the sale vehicle but 4matic but not on my vin number. This is a huge safety issue and it’s been happening to quite a few people I know. No one was injured and it didn’t cause damage to any other vehicle but when I brought it into the shop they said the recall that was on... Read more

Incident date: Oct 4, 2025

2020 Atlas Cross Sport- hood release cable snapped- known issue. Many complaints online. Needs a recall! Dangerous

Incident date: Sep 25, 2025

The passenger-side front bumper and fender liner detached during a 15 mph swerve to avoid a traffic cone on day 3 of ownership. There was a light graze with no significant impact, but approximately 2 miles later, a noise prompted a safe pull-over. The component (bumper assembly and liner clips) failed completely, with clean detachment and a missing OEM clip. The vehicle and component are available... Read more

Incident date: Oct 6, 2025

[XXX] , [XXX] [XXX] [XXX] Email: [XXX] [XXX] [XXX] Date: October 5, 2025 Kia America, Inc. Consumer Affairs Department [XXX] Subject: Request for Goodwill Repair – Defective Paint on 2014 Kia Optima LX Dear Kia Consumer Affairs Team, I am writing to formally request assistance regarding the defective paint on my 2012 Kia Optima LX. The paint has begun to peel and flake on several ar... Read more

Incident date: Mar 10, 2025

Paint on the center roof of my car has been progressively getting white spots and paint defects. Paint has not been having these issues anywhere else on the cars body, but only has been an issue on the roof. I went to my local Honda dealer to see if there was a recall on my cars specific paint, but no recall was shown. There has been recalls for the same make and model of my car for this issue, bu... Read more

Incident date: Sep 15, 2025

Keeps bottoming out suspension is specification is stated at 5.6 inches and I measured 3.3/4 unloaded never get a response on my complaints from my last repair and resolution on what they admitted that suspension was too low and wouldn’t put it in writing only saying that vantage mobility saying that it’s height requirements are as stated by vantage but no mention of ground clearance that I wa... Read more

Incident date: Oct 8, 2024

The dash on my 2018 Ford Explorer platinum is rolling up from the front of the dash. It is made out of some sort of leather or vinyl. But with it rolling up towards the driver, it causes a glare onto the windshield which causes visibility issues. I know I'm not the only one experiencing these problems with the platinum trim on the 2018 ford explorer. But this really needs to be looked into and rec... Read more

Incident date: Oct 4, 2025

The trailing arm connection that connects to the subframe has completely rusted make the car unsafe to drive. Parts will break and driver will lose control of the car. These same parts were recalled in Canada many years ago.

Incident date: Aug 11, 2025

The stationary glass that is in front of the panoramic sunroof shattered for no reason. I found that this has happened to many other people's vehicle like mine. In several incidents, the glass chips fell on passengers in the car when they opened the sunroof. I had a glass repair shop look at it. It will cost $400.00 out of pocket and I don't really want to file a claim to insurance. Can you offe... Read more

Incident date: Sep 13, 2025

Contact states large metal vehicle door trim came off while driving, unknown if accident was caused or other damage to surrounding vehicles. Further states, noticed when large rubber-like molding under door trim was flapping and thunking against door. Contact says water now intrudes into vehicle cabin and suspects constant water inside door affecting door electrical systems. Dealer notified by con... Read more

Crash

Incident date: Sep 10, 2025

The driver side mirror vibrates at speeds above 65 miles per hour especially with windy conditions. Went to the dealer they replaced the mirror assembly with the issue still remaining. Mazda answer is that is common in CX 5 models. It is a safety issue as it really limits visibility for vehicles behind.

Incident date: Oct 3, 2025

Nada

Incident date: Jul 1, 2024

My White Kia Sedona Van's paint is flaking and peeling off all around the vehicle. This is not due to poor car of the vehicle or accident due to making contact with any other vehicles or objects. It is literally just falling off of the vehicle. It started about a year ago and is getting significantly worse.

Incident date: Oct 1, 2025

1 year ago, the exterior pillar trim detached on the 202 Highway in Mesa, Arizona while I was drivign 65 MPH. It cracked another windshield. I received the recall and went in to Robert Horne Ford Dealership. They informed me those pieces are on recall. I told them to notify me when they became available. It has been 1 1/2 years and still nothing. This week, the other side pillar trim came off, ... Read more

Incident date: Aug 15, 2019

MY CAR HAS 15 RECALLS AND 3 different FORD dealerships REFUSES TO do recall work This has gone on for more than 2 years. They claim to have done recall work that has not been done. It has a defective transmission. It took off while in park and hit a tow truck.

Crash

Incident date: Oct 1, 2025

Emergency escape issue Like many modern cars the aviator was designed with electric opening doors. Of the four doors, only the front driver side door has a manual override in case of emergency. That means if a major accident was to occur on that ONE door and disable the vehicle the other 3 doors do not have a way to exit. Why would the nhtsa allow a vehicle on a road that at a minimum doesn't ... Read more

Incident date: Oct 2, 2025

Just purchased 2022 GMC Sierra elevation with 25,000 miles on it. The undercarriage is completely rusted and makes a terrible ticking noise. I have read that there is recalls and issues with this on a lot of of the trucks.

Incident date: Feb 1, 2025

The paint on my 2018 Honda Civic Hatchback (VIN: [XXX] , color Sonic Gray Pearl) is prematurely chipping and peeling on the driver-side mirror cover and door handle. This issue is identical to paint defects already acknowledged by Honda on other Civics and Accords, which were covered under extended warranties or settlements. Honda refuses to cover my vehicle, stating my VIN is excluded, even thoug... Read more

Incident date: Sep 30, 2025

Everytime it rains water leaks in under drivers side dash filling my floorboard and my window and radio malfunction, probably from water in dashboard

Incident date: Aug 1, 2025

In August 2025, the plastic cover in between the two pieces of glass on the panoramic sunroof unknowingly fell off when the shade liner was closed due to ineffective glue/sticky tabs that failed to keep the plastic cover on safely. When I went to open the liner, the plastic cover got trapped in the shade/roller housing, broke, and then the shade got completely sucked up into the housing where I ... Read more

Incident date: Oct 2, 2025

Body: The hood/Under the hood: There is a wide ½“ or more gap on the right and left side of the hood. I can see inside under the hood from a distance. It is not flush while connecting to the rest of the vehicle. I can see the ground after opening the hood. The engine and all the components are exposed to the elements. This is a new vehicle from the dealership brand. There is no cover for the bo... Read more

Incident date: Mar 10, 2023

The vehicle sunroof exploded. On March 10th at approximately 12:15pm, while driving down the road from my residence in my 2012 Audi Q5, the sunroof blew up, without warning, causing shattered glass to fall inside the cab of the vehicle onto myself, and my then nine year old son, causing minor cuts, and small pieces of glass to be lodged into the skin of our arms, chest, and head . I called the A... Read more

Incident date: Mar 3, 2025

We have a 2016 Kia Sorento that has the Snow White Pearl paint. Our vehicle has a tad over 100k miles and the paint is peeling. We take care of our car and always have it clean and do not understand why this is happening. Paint is flaking / peeling off in large amounts exposing the primer underneath. I had a body shop look at it and they say it looks like something went wrong with the painting... Read more

Incident date: Sep 30, 2025

Sunroof exploded driving home in 90 degree sunny and clear weather. It sounded like a gun went off right over my head. It scared me so bad I jerked my steering wheel into the other lane. Thank God no one was in that lane. I had to get it replaced at Mid State Glass company. according to what I found on the internet this happens rather frequently. No notification by Subaru that this was even a po... Read more

Incident date: Sep 19, 2025

Went to open the door and hand slipped off the handle and it snapped back crushing my finger. Nail turned black and finger was mangled for a few days, very unsafe door handles .

1 injured

Incident date: Oct 1, 2024

The paint is bubbling and peeling on front hood and looks like trash. I have 50,000 miles on my car it isn’t used that frequently

Incident date: Sep 17, 2025

Anyone behind me could’ve hit the part and caused a wreck. We have told the dealer.

Incident date: Sep 26, 2025

While driving slowly through a shopping mall parking lot with my wife and [XXX] son onboard, the vehicle suddenly malfunctioned. The central locking system cycled repeatedly, and a warning briefly appeared mentioning a steering/light malfunction. Immediately afterward, the emergency release cables for all four doors deployed externally as if the car had been in a crash, even though no collision o... Read more

Incident date: Sep 27, 2025

The hood flutters, and this shimmering is distracting, especially on the highway. The dealership adjusted the rubber stoppers, and this did not fix the problem. On the highway, I have had sunlight flashing in my eyes which poses a safety concern, due to this hood flexing. The problem was noted by the sales rep at the dealership when test driving, and even after a service visit two days later. ... Read more

Incident date: Sep 30, 2025

Paint delamination has exposed bare metal on hood/roof/trunk. Corrosion is spreading, which can compromise crashworthiness and latch integrity. Additional peeling near the window trim near the roof is beginning to corrode. This part of the vehicle is structural and could compromise roof strength. This issue is a world wide(yes Canada too) has understood this issue and has consistently been on t... Read more

Incident date: Sep 30, 2025

Left side roof rack chrome cover came off on the freeway with no warning. It could have flown into other cars. Haven't taken to dealer yet. No inspection, the part is gone, run over by other vehicles. No symptoms prior to failure.

Incident date: Sep 23, 2025

While driving the vehice on 9/23/25, it randomly turned off while driving down my street. Took a while to get it started again, then once it was started, it would not turn off. I brought the vehicle to a local shop. There were NO warning lights.The next day they let me know that the issue was from a faulty sliding backlite, there were cracks on the frame by the back windows that caused water to le... Read more

Incident date: Jan 8, 2025

I purchased my car in December 26, 2024 brand new. in January 2025 I had a rock hit my windshield which caused a crack. I had it replaced. Then in June and another rock hit my windshield, which caused another crack, and that windshield was replaced again on August 6, 2025. Within 3 weeks of having it replaced a small piece of gravel hit the windshield causing another crack which I have not replace... Read more

Incident date: Sep 1, 2023

The indoor cloth paneling is peeling off due to cheap adhesive materials used by Jeep manufacturers. The filament inside the cloth paneling is falling out and getting in the air I am breathing in the car. I looked online and it seems this is a problem with many 2015-2017 Jeep Renegades and is said to be a design/material defect. This should be a recall. The head lights and right side parking ligh... Read more

Incident date: Sep 29, 2025

PAINT CLEAR COAT BUBBLING ISSUES REGARDING ROOF AND REAR BUMPER

Incident date: Sep 28, 2025

On September 28, 2025, after parking in my garage on a hot day (~80°F), my Genesis GV80 automatically locked all doors while my 3-year-old child and dog were still inside. My keys were also locked in the vehicle. Neither the driver nor passenger door thumbprint sensors responded. For approximately 20 minutes, I was unable to unlock the car while my daughter was trapped inside crying and screaming... Read more

Incident date: Sep 28, 2025

On September 28, 2025, after parking in my garage on a hot day (~80°F), my Genesis GV80 automatically locked all doors while my 3-year-old child and dog were still inside. My keys were also locked in the vehicle. Neither the driver nor passenger door thumbprint sensors responded. For approximately 20 minutes, I was unable to unlock the car while my daughter was trapped inside crying and screaming... Read more

Incident date: Nov 13, 2013

I have repeatedly been in touch with dealerships and Honda USA about a paint defect. I have had this corroborated with paint and body shops and Honda. Refuses to do anything, even though they say it's a known issue for that year. And model.

Incident date: Sep 29, 2025

CLEAR COAT PAINT IS PEELING. ON TOP OF HATCHBACK. I DON'T KNOW WHEN IT STARTED, I JUST NOTICED IT TODAY 9-29-25. iT IS AVAILABLE FOR INSPECTION UPON REQUEST. NO WARNING MESSAGE PRIOR TO THE PROBLEM. I WENT TO DEALER AND THEY SAID THE PAINT WARRANTY EXPIRED IN 1922 AND THERE ARE NO RECALLS AND NOT EXTENDED WARRANTIES FOR THIS AND KIA HAS NO RESPONSIBILITY THAT'S WHY THEY ONLY GIVE A 3 YEAR, 36,... Read more

Incident date: Sep 2, 2017

We have the Arctic Snow white color on our Kia. The paint began peeling shortly after our purchase in 2016. It has continued to peel throughout the entire time we have owned the vehicle.