Consumer Safety Complaints

Incident date: Oct 1, 2025

This is getting ridiculous. Every time my vehicle is washed at the dealership with the high power jets, water gets into the vehicle from the third brake light and blows the bulb. As a disabled vet, it is getting impossible to climb into the bed and replace. This time, I took it to the dealership, which they replaced. They solution? The third brake light unit needs to be sealed, including on all th... Read more

Incident date: Oct 16, 2025

Sunroof detachment Sunroof fell off while driving

Incident date: Oct 6, 2025

I am getting a "Transmission Not In Park" error that will also sometimes flash "Door Ajar" while driving. Door appears to be closed - not sure if it's latched, transmission is obviously NOT in park because the car is moving. I'm concerned that this shouldn't be driven and is a safety issue.

Incident date: Oct 15, 2025

On Oct 15th, 2025 in the afternoon my vehicle was parked at my work and back hatch windshield complete shattered. Many other vehicles parked in the same parking lot. No signs of any foul play. Called State Farm insurance and they called the auto glass repair shop to file a claim and have fixed.This could have been tragic if would have been driving possibly. Seems many other owners of Nissan Rouge ... Read more

Incident date: Oct 1, 2025

Known defect with 2019 and now 2020 GMC sierra trucks. Design was updated for 2021+ which has corrected the seal failure defect. GM has issued a service bulletin to dealers about how to repair the problem. Back window is leaking water. Defective seal noted by GM. GM is only covering the cost of repair if. Vehicle is still under 3/36 warranty. If outside your warranty cost from dealer to owner is $... Read more

Incident date: Oct 14, 2025

The white paint on my 2016 Honda Pilot (White Diamond Pearl, NH-603P) is peeling and flaking off on the roof and tailgate, exposing the primer. The vehicle has never been repainted or damaged. Honda confirmed my VIN isn’t covered, but this is the same factory paint defect affecting other Pilots and Hondas with the same color. The issue keeps spreading and reduces resale value while exposing meta... Read more

Incident date: Sep 22, 2025

During a recent trip I noticed a "fluttering/rattling" noise coming from the top of the windshield of our 2021 Nissan Rogue Platinum. The noise was very noticeable at interstate highway speed and on rougher road surfaces. While looking for the source of noise I found staining on the driver side headliner and interior front pillar garnish. Took Rogue to dealer and was told that the seal for the ... Read more

Incident date: Oct 15, 2025

White Paint Chipping prematurely

Incident date: Aug 16, 2023

-The front subframe on the passenger side completely rusted through and broke. The driver side is perfectly fine and still has factory paint on it, but the passenger side is completely rusted out. Yes the vehicle and issue are available for inspection. -The front subframe is the frame component that holds and supports your front suspension, steering, engine and transmission. With the failure of t... Read more

Incident date: Oct 15, 2025

Rear doors cannot be opened from the inside when the child proof locks are in the open position, or the locked position. They can only be opened for the inside when unlocked from the drivers unlock panel.

Incident date: Sep 13, 2024

THE FRAME HAS RUSTED AND HOLES ARE UNSAFE. I AM WORRIED ABOUT DRIVING MY VEHICLE. THE SAFETY OF ME AND OTHER DRIVERS ON THE ROAD I AM TRAVELING ARE AT RISK. I WENT TO LIBERTY TOYOTA IN BURLINGTON, NJ AND THEY REFUSED TO REPAIR. THE RUST IS UNUSUAL AND THERE HAVE BEEN OTHER YEARS AFFECTED AND FRAMES REPLACED. MY WIFE PURCHASED THIS TRUCK FROM LIBERTY TOYOTA

Incident date: Oct 15, 2025

Excessive frame rust that is quickly progressing despite efforts to remedy. There was a recall due to this issue but I was told a few years ago by Toyota that my VIN was not covered. All the 2000 Tundra's have this issue with the frame rust but I was told I am not in the north east and would not be covered.

Incident date: Oct 14, 2025

The 2022 Model 3 Tesla does not have readily available emergency rear door release. Tesla's automated response to me was to locate the bolts and screws on the underside of the door armrest, then I need to remove the bolts and screw. Once that is done I can then remove the panel under the armrest so I can then reach inside and pull on the manual release cable. This could not be done during an em... Read more

Incident date: Sep 19, 2025

On 10/9/25 said vehicle was brought to Central Florida Toyota (CFT) for the investigation of water intrusion into the rear passenger compartment. The cause of water intrusion was due to a defective duct (vent) assy (PN: 62930-04040. There are 2 vents located at the rear of the passenger cab.). The cost for the repair was estimated to be $15,153.39. This exorbitant fee includes the replacement of t... Read more

Incident date: Oct 10, 2025

The power sliding door assembly failed, and the driver side rear sliding door was bound shut, and could not be opened. Disabling the power door system did not resolve the issue. The cable for the power door mechanism was hanging below the rear vent windows; but for some reason the door still would not open. I ultimately with a lot of gentle force was able to get the door open enough to see the ... Read more

Incident date: Aug 25, 2025

I am filing this complaint regarding a vehicle I purchased from Florida Fine Cars in Miami Gardens on [XXX}. The vehicle is a Ford Mustang GT with a Roush supercharger (VIN: [XXX] ). Immediately after purchase, the car exhibited serious performance and safety issues that were never disclosed by the dealer. Within hours of driving home, the vehicle showed severe power loss, hesitation during accel... Read more

Incident date: Oct 14, 2025

Engine is consuming too much oil regularly. I have to fill in a quart every 600 miles or so. Interior panels are melting

Incident date: Oct 1, 2025

This vehicle only has 31,000 miles on it and I've already had one door trim molding replaced. (now the rest of the trim doesn't match so that's great for aesthetics) The interior door panel replaced because it was loose. This car developed a "thumping" noise around 25K miles when turning at low speeds. Took it to the dealer, told them it is probably the AWD coupler, and they said the self-leveling... Read more

Incident date: May 1, 2024

Dear Sir/Madam, I am writing to formally raise a complaint regarding a serious and ongoing issue with my 2024 Toyota Sienna XLE AWD, purchased in April 2024 in Illinois. From the very first day, the trunk door has not functioned properly — often failing to close, randomly opening, or requiring manual force to shut. Despite repeated service visits across multiple states (IL, SC, NC) and investi... Read more

Incident date: Oct 11, 2025

On 10/11/2025 while driving, the vehicle caught fire.

Fire

Incident date: Oct 13, 2025

Paint chipping where the bed meets the cab.

Incident date: Oct 9, 2025

Brake petal sensor broke keeping the tail light on. Has trouble accelerating and throws the traction light on burnt up battery, both front door locks have broke with no reason. Wipers broke does not give water.

Incident date: Aug 1, 2025

The rear subframe of my 2015 Porsche Macan has suffered severe corrosion to the extent that it was no longer safe to operate the vehicle. This corrosion led to an unexpected failure of the subframe, causing the rear end of the vehicle to essentially collapse. As a result, significant damage occurred to both the control arms and the rear differential. A local independent repair shop specializing i... Read more

Incident date: Apr 21, 2025

One day My husband went to work and the antenna fin was attached, he came back home and it was no longer there . We do not car wash my car since its brand new. We hand wash it our selves there should be zero reason for that to come off. Apparently is a very common problem in the 2025 traverse. I joined a Facebook group and over 40 people had the same issue.

Incident date: Oct 12, 2025

The door handle mechanism which is made of plastic broke on the inside of the door. It was the piece the cable connects to which pulls to release the door latch for opening. Only way to get out of door is to roll window down and open from outside the vehicle. Truck has 7k miles currently and no heavy use. Under proper circumstances this could be very dangerous.

Incident date: Oct 12, 2025

Part number 15816854 and says replaced by 15756444 cab pressure releaf vent rubber degrades and is open allowing exhaust fumes to go into cab of vehicle they are located above taillights of vehicle while driving sucks exhaust fumes into vehicle no parts available to fix vehicle and not normal serviceable part

Incident date: Oct 10, 2025

I was on the highway and the rear spoiler over the back window flew off with the camera installed in the spoiler. The rear camera no longer works as a result of the spoiler flying off the vehicle. I contacted Land Rover of Brooklyn and was informed that they will not make the repair or honor the recall.

Incident date: Oct 10, 2025

Vehicle inspection by independent service center indicated that a new rear frame was necessary. This was the second communication to nhtsa on this issue. This automobile (2009 c300) is inoperable due to this Mercedes rear frame defect .

Incident date: Mar 1, 2025

The carbon fiber roof is bubbling and disintegrating. I have one section behind the passenger door that is the size of my FULL hand that is in a circle shape where the roof is scaling and peeling. Each day that passes, the known spot is getting bigger and bigger. It's embarrassing to see this happening to my car and makes my care look worthless. Definite eye sore. I currently have the (1) i3 EV ... Read more

Incident date: Oct 11, 2025

While driving at highway speeds the Side B pillar panel became unattached and broke off.

Incident date: Oct 10, 2025

Tesla Model S 2021 Long Range: Upon closing the rear trunk close button from the app or close button on the hatch, the hatch goes down but won’t lock. It gives 3 beeps. Upon pressing open, it won’t go up and gives 3 beeps.

Incident date: Oct 10, 2025

The sunroof of the vehicle spontaneously shattered while driver was driving on I-5 South in Orange County, California. Driver’s safety was compromised due to the potential for glass to have entered the vehicle while vehicle was in motion. The safety of other motorists on the road was also compromised, as pieces of glass appear to have flown off the sunroof into traffic. The sudden shattering was... Read more

Incident date: Jun 2, 2025

Front Bumper Fitment Issue: The front bumper clips fail to secure the bumper properly, causing a noticeable gap between the bumper and the body, particularly around the headlight and fender. Despite visiting my local dealer today (10-11-2025), they have confirmed that this is a known issue, but no permanent solution has been provided. The bumper misalignment negatively impacts the aesthetic qualit... Read more

Incident date: Oct 6, 2025

On October 6, 2025 my wife was distracted by a popping sound while driving her 2021 Honda CR-V and did not notice any rocks, birds etc. At her destination no damage was found after a walk around inspection. A few days later while driving she heard rattling in the overhead and slid open the moonroof shade to discover the glass was shattered. Honda of Ocala quoted $1265, (minus 15% Wild Card Any ... Read more

Incident date: Oct 8, 2025

The right-rear passenger door will not open from either the inside or outside of the car. This happened suddenly with no warning. It was instantaneous. I went to go pick my toddler from daycare and when we were returning to the car, the right-rear passenger door will not open after unlocking the car with my key fob. All the other doors (3) could be opened with the key fob or without the key fob fr... Read more

Incident date: Sep 20, 2025

We were driving and heard a loud noise but didn’t see anything hit the car. We stopped and the trim around the windshield on the passenger side had completely detached and flew off while driving.

Incident date: Oct 10, 2025

When closing the lift gate, the pistons did not compress and the glass shattered while still holding the lift gate. This resulted in cuts to two fingers on the left hand, ring and middle, cut across the knuckles with bleeding. Support struts are remove and are available for inspection. Not reported to dealer or police. Insurance notified, for replacement glass.

1 injured

Incident date: Oct 10, 2025

The antenna fin became detached and flew off as I was driving posing a risk to other drivers on the road. I was on an open highway when this happened. There was no damage to the fin prior to this.

Incident date: Sep 29, 2025

Both B-pillar camera housings on my 2023 Tesla Model Y Performance become extremely hot even when the vehicle is parked in a closed garage and not in use. On the morning of the incident, the garage temperature was approximately 78°F. The car had been parked overnight for over 12 hours, plugged in, and charging to 80%. While the vehicle was preconditioning, no defrost features were active. Despite... Read more

Incident date: Oct 10, 2025

Trim panel affixed to roof blew off during travel. The panel was not attached to the roof very well - the glue used to attach it in the manufacturing process failed. The part is Winnebago part number 329370-01-CHT. Part description: PANEL-TRIM, FRT CAP, LH. The failed part could easily have caused severe injury to another driver. The problem is a known issue that has been reported by hundreds of... Read more

Incident date: Oct 3, 2025

The sunroof on my 2018 Ford Expedition is leaking at multiple points and has become stuck and inoperable. The dealership advised that the brackets are broken and the entire sunroof assembly must be replaced. The leak occurs in several areas across the Vista Roof, causing water to enter the cabin. This appears to be related to known design defects already referenced in multiple Ford Technical Servi... Read more

Incident date: Oct 9, 2025

I am writing to formally report a critical safety incident involving my 2020 Tesla Model 3, where the bumper detached while driving through a puddle of water on Oct 9th, 2025. This occurred on a busy street, and fortunately, another driver alerted me just in time, averting a potentially serious accident. Following the incident, I arranged for my vehicle to be towed to a Tesla-authorized collisio... Read more

Incident date: Oct 9, 2025

While driving, the check engine light came on. Soon after, the rear floor of my 2021 Kia K5 lifted upward, and I noticed the fuel tank underneath had swollen. When I opened the gas cap, it blew off with force and gasoline sprayed on me, soaking my clothes. This could have caused a fire or explosion. The car is now unsafe to drive, and the rear seat cannot be used because the floor is deformed. I... Read more

Incident date: Oct 8, 2025

The driver side power sliding door failed to detect my [XXX] and ended up squishing it and we struggled for over a minute for the door to open. I have a video of the incident as it was captured by our security cameras, but I cannot upload it here. This was no the first time the doors have failed to detect someone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5... Read more

1 injured

Incident date: Oct 1, 2025

On October 1st, 2025, I was in a car accident. I was side-swiped on the highway by a truck, which led me to collide with a metal fence. My airbags did not deploy after the collision. After filing a claim with my insurance company on October 1st, I was informed the same day that my vehicle is a total loss. Prior to the accident, there were no warning lamps or messages.

Crash

Incident date: Oct 8, 2025

I am genuinely concerned about the risk of my 2026 Tesla Y catching fire and/or being trapped inside the vehicle leading to death. In the past 30 days, have seen several accidents in Tesla products leading to fires with people trapped inside ultimately perishing. This includes the North Miami crash on 10/01/2025. No one in my family will travel inside this 2026 Tesla Y due to the fires. They have... Read more

Incident date: Oct 7, 2025

The back rear seat WINDOW on the left-hand side spontaneously exploded while driving around 60 mph on the highway on the morning (10:30 AM ET) of October 7, 2025. All of the pieces blew into the car. There was a loud boom when the window imploded. Had this happened on the driver's window, I would have wrecked. As loud as the window explosion was, I felt as though my ear drums busted. I had to... Read more

Incident date: Oct 7, 2025

I exited the car, the car door was shutting, however, not all the way shut. My thumb was between the door and the body of the car at which point the soft close feature engaged, shutting my thumb in the door all the way and squeezing shut. No warning signals. Finger is badly bruised and swollen. No inspections have been done.

1 injured

Incident date: Aug 6, 2021

Door latches on the side rear door need replaced every few months. Dealer charges $1300 to fix this issue on 8 of the 2020 Chevy Expresses that I we own.

Incident date: Oct 5, 2025

concerns regarding my 2010 Ford Escape. Within thirty (30) days of purchase, the transmission completely failed, rendering the vehicle inoperable. Additionally, upon further inspection, it was discovered that the entire underbody of the vehicle is severely rusted and corroded. This corrosion appears extensive enough to compromise the structural integrity of the frame and essential safety component... Read more