Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 48,519 complaints — component: STRUCTURE:BODY
Incident date: Oct 22, 2025
Hatch hydraulic lift failed and trunk slammed on me. I also believe the hood latch might be a safety concern due to the hood wiggling like it doesn’t want to stay shut and shaking when on highway
MERCEDES-BENZ
GLA 250
(2015) — STRUCTURE:BODY
Oct 24, 2025
Incident date: Oct 8, 2025
Mercedes repair shop inspected this car and stated that there is rear-subframe rusting and corrosion. Repair shop states that this is a safety issue. I took it into Mercedes dealer who stated that this VIN is not covered by a 20-year, unlimited-mile rear-subframe warranty (Feb–Mar 2023) for specific models (C/E/GLK/CLS/SLK/SLC/SL). Mercedes extended the warranty on the models where they saw ... Read more
Incident date: Oct 13, 2025
I have a well cared for, garaged 2007 Tacoma. It had a recall for a known frame corrosion issue. I had it inspected by Toyota and they chose not to replace the frame, choosing instead to apply a CRC spray in 2016. I have learned that my vehicle was sprayed by a formula that was later known to Toyota to harbor water and accelerate rusting. My vehicle has just failed state inspection and was identif... Read more
Incident date: May 1, 2024
Windshield trim on driver’s side A pillar has failed (come loose) multiple times causing a rattling noise to be present when driving at high speeds. After trim, brackets, rivets (to include larger rivets), and windshield have all been replaced multiple times, the noise is still present. It goes away in cold weather, leading to believe that the issue is with the frame of the vehicle.
Incident date: Oct 15, 2025
The vehicle was parked overnight safely as always outside of my home. The rear tailgate windshield shattered without warning, incident or contact. The vehicle was inspected and the windshield was replaced by an automobile window company in Maryland.
MERCEDES-BENZ
C300
(2017) — STRUCTURE:BODY
Oct 23, 2025
Incident date: Oct 23, 2025
This is the same as recall for NHTSA ID: 21V-197. The panel flew off my 2017 Mercedes C300 W205. My vin number is not included in the recall. This is a safety issue and will need to be replaced.
Incident date: Oct 11, 2023
Passenger side sliding door periodically gets stuck trying to open or close. My 3 year olds finger got stuck in the closed position of the sliding door and we could not get the door open immediately because of the faulty door periodically getting stuck.
1 injured
Incident date: Oct 23, 2025
I noticed that my car was often unlocked after I knew for a fact that I locked it. I also had a problem with the right passenger door not unlocking even when the unlock button was pushed. I would often have to physically unlock that door on its own. After this happened for about a month, the car now opens even if I have locked it, with some of the doors causing the alarm to sound, even the door ea... Read more
Incident date: Oct 16, 2025
Frame needs replacement
GMC
SIERRA 2500
(2025) — STRUCTURE:BODY
Oct 23, 2025
Incident date: Jun 17, 2025
The accident occurred when the tailgate opened without warning or any buttons being pushed while towing a boat trailer. The tailgate become bound between the truck and trailer. The tailgate was damaged and limited my ability to turn the truck. My truck is normally parked in a garage and doesn’t sit in the weather. This truck is my 3rd vehicle so it doesn’t really get driven unless it is p... Read more
Crash
MERCEDES-BENZ
C300
(2015) — STRUCTURE:BODY
Oct 23, 2025
Incident date: Oct 23, 2025
I’m the owner of a Mercedes Benz C- Class Sedan 2015. My Rear Sub Frame Rusted Through at The right trailing arm - Fails state inspection. Mercedes Benz has issued a extended 20 year warranty on all vehicles from 2008 - 2015 C - Class Sedan for Rear Sub Frame that rusted out. Mercedes Benz service advisor stated that my vehicle was not under that extended warranty when he run my vehicle Vin numb... Read more
Incident date: Oct 23, 2025
OVER THE LAST FEW MONTHS MY PASSENGER DOOR COMES AJAR AT HIGHWAY SPEEDS. THIS IS EXTREMELY DANGEROUS. I HAVE NOTED THERE IS A RECALL FOR 2015 MODELS FOR THIS ISSUE ALSO BUILT AT THE FLAT ROCK PLANT. I ALSO NOTE THAT MANY OWNERS OF SIMILAR MODELS ALSO NOT INCLUDED IN THE OPEN RECALL ARE ALSO HAVING THE SAME ISSUES. WHAT IS IT GOING TO TAKE TO MAKE FORD RECALL MORE MODELS? A CHILD FALLING OUT OF A M... Read more
DODGE
GRAND CARAVAN
(2017) — STRUCTURE:BODY
Oct 23, 2025
Incident date: Oct 6, 2025
I purchased the vehicle on 9/15/2025 at approximately 103,900 miles. Around 10/6/25 at approximately 103,982 miles the driver side sliding door actuator has failed causing the door to get stuck in the lock position and creating a safety hazard. I reached out to Dodge today and spoke with a representative by the name of Lynn and they've declined to repair.
GMC
SIERRA 1500
(2010) — STRUCTURE:BODY
Oct 23, 2025
Incident date: Oct 23, 2025
Took truck in to have brake light checked to prepare for a trip. Got a call the next day from auto service center that the frame off the truck is completely rusted and that it was unable to be lifted up for service. They stated that the vehicle was unsafe to drive and that any hard bump, speed bump or over correction could cause the frame to fall out.
Incident date: Aug 15, 2025
The push buttons that lock/unlock the car in the outer front door handles fell out within two weeks of each other (passenger door and driver door). There was no sign of them being loose before falling out. There was no event that would cause them to fall out. Without the buttons, the lock circuitry is exposed. Kia dealership has seen the broken handles but unable to reinsert the buttons.
Incident date: Oct 2, 2024
Rearview Camera display is upside down.
Incident date: Oct 18, 2025
When driving down the interstate the carbon fiber roof suddenly delaminated of its top layer causing the cars behind me to have to slam on the brakes as chunks of carbon fiber flew off the car. This is a known issue with the BMW carbon fiber roofs that is worse on the i3 because of instead of a weave it is forged carbon.
FORD
EXPEDITION
(2014) — STRUCTURE:BODY
Oct 22, 2025
Incident date: Jan 16, 2019
Minor side impact. All repairs were make and no issues noted
Crash
Incident date: Oct 21, 2025
I was in a head on collision going 55-60mph with no airbags deployed. Car started a dripping fire. I have seatbelt lacerations starting from collarbone/neck area cross my chest, breast and right side ribs including deep bruising on lower abdomen and pelvic area. Police would not let me in my car bc air bags could potentially go off at any time but car made it to the tow-yard still without airbags ... Read more
Crash
Fire
Incident date: Apr 1, 2025
My vehicle was repaired for a known recall related to the tailgate unlatching issue. NHTSA ID Number: 22V904000 This repair was completed, and then my tailgate continued to open unexpectedly. I have taken it back to the dealership after damage was caused to my tailgate when it fell while I was driving. They have denied my claim and continue to advise that it was repaired when, in fact, I have ... Read more
Incident date: Oct 22, 2025
In an emergency when the vehicle loses battery power, the rear falcon wing doors are very difficult to unlatch and open. A person has to be able to pull the speaker off the door, which is located at the bottom of the door panel (in good condition I had a difficult time doing it ). Once the speaker cover is pulled off then you have to pull on a thin wire to unlatch the car door. I can do it, but my... Read more
Incident date: Oct 18, 2025
I am writing to formally report a serious malfunction involving my Tesla vehicle. On my 2024 Tesla model y.I experienced an unexpected accelerator malfunction that caused the vehicle to surge forward uncontrollably. The incident occurred at approximately As I attempted to dive in slowly, the accelerator suddenly malfunctioned and my car creeped in slowly and rapidly increased power without my i... Read more
Crash
TESLA
CYBERTRUCK
(2024) — STRUCTURE:BODY
Oct 22, 2025
Incident date: Nov 27, 2024
On [XXX], [XXX] sat in the left rear-seat of a Cybertruck that was involved in a solo-vehicle collision. [XXX]'s impact injuries were minor. The truck caught fire. The right rear door remained mechanically openable, but its ordinary operation depended on low-voltage electronic buttons located inside the cabin and on the exterior pillar. Those buttons failed after the crash. A man tried to rescue t... Read more
Crash
Fire
1 injured
3 deaths
Incident date: Mar 11, 2022
White paint is chipping away excessively
Incident date: Oct 3, 2025
I have being having issues with the doors unlocking not completley but to the second lock, the open door light will show up on the dashboard, at first it was only the passenger side one, then it was both, took it to ford and they did nothing, also for the RECALL 25v572 they told me I had to buy a new camera
Incident date: Oct 21, 2025
Pillar molding driver side
Incident date: Mar 1, 2025
My Tesla has a water leak through the liftgate, which is often caused by water ingress through the liftgate assembly. Tesla issued Service Bulletin SB-23-10-003 regarding this issue. When I contacted Tesla for service, they said my vehicle's VIN is not covered under this service bulletin, and I need to pay a service fee. The service bulletin mentions that vehicles built in Fremont, CA, are affecte... Read more
Incident date: Oct 20, 2025
The roof trim molding, came off.
Incident date: Oct 1, 2015
Door handle plastics are disintegrating in to a soft sticky matter. Please advice as this seem to a poor decision on the type of material need in the door handles.
MERCEDES-BENZ
GLE 400 E
(2024) — STRUCTURE:BODY
Oct 20, 2025
Incident date: Oct 18, 2025
There is a safety recall on prior models of the GLE Front stationery sunroof panel Campaign# 2021070010 NHTSA ID 21V197 Campaign desc 21P7790003 This is exactly what occurred to me on a 2024GLE 450 The glass panel between the windshield and the panoramic sunroof spontaneously shattered… Nothing hit it… It just spontaneously shattered.. Spontaneously shattering glass in an automobile is a ... Read more
Incident date: Oct 11, 2025
So this just happened today - I was driving my 2020 BMW X3 on the freeway, cruising around 80 mph. No cars around me, no rocks, nothing hit the car… and suddenly, BANG! It sounded like a gunshot or small explosion. The sunroof shattered outward - completely blown out. Luckily, I had my interior sunshade closed, so all the glass shards were caught there instead of raining down on me. I pulled o... Read more
TOYOTA
HIGHLANDER
(2024) — STRUCTURE:BODY
Oct 19, 2025
Incident date: Jan 1, 2024
UNKNOWN - 2024 Toyota Highlander makes a drumming or hooting sound when driving over normal to slightly rough roads. It is not related to expansion joints in the road. 1st dealer said it was a rt. wheel bearing, changed it and it did not work. He then said it was in all Toyota's with 20" wheels. I paid to change tires and wheel to no avail. 2nd dealer said it was normal even though mechanic hea... Read more
TOYOTA
HIGHLANDER
(2020) — STRUCTURE:BODY
Oct 19, 2025
Incident date: Oct 17, 2025
We own a 2020 Toyota Highlander, and both of the exterior door handles for the backseat have broken. The first in Jan 2025 and the second a few days ago. When the first was repaired (a different door) I was told this happens often on Toyota doors and is to be expected. If this is true why are stronger components not being used in manufacturing? The first doorhandle was replaced totaling $370 a... Read more
Incident date: Mar 20, 2024
While driving the vehicle and applying the brakes the vehicle shifted to one side of the road. There was an accident 03/2024 after having the brake control arm serviced. The braking system failed. There was a recall on the front control arm 2016. The vehicle was totaled and was salvaged due to damages to the vehicle. The brake inspection failed. Today the braking system has has no control even af... Read more
Crash
Incident date: Aug 4, 2024
This is a notice for Ongoing consumer fraud and deceptive business practices that are negatively affecting the community and jeopardizing life and safety and through unsafe work practices that are negatively affecting the community’s safety and well being. When I returned to request official documentation of their unsafe work practices, I was lacked up by the employees and manager [XXX] , who th... Read more
Crash
Incident date: Aug 4, 2024
On May 16, 2024, Plaintiff [XXX] was in urgent need of replacing the front passenger side tire on his vehicle. He began searching online to compare automotive service providers, focusing on those offering competitive pricing and professional-grade installation. During my search, 1 came across Mr. Tire's website, which prominently displayed claims such as "Expert installation for less" and "Qualit... Read more
Crash
MERCEDES-BENZ
SPRINTER 2500
(2021) — STRUCTURE:BODY
Oct 18, 2025
Incident date: Oct 16, 2025
Sprinter hood came unlatched and flew up smashing the windshield. Luckily we were able to pull over safely.
Incident date: Aug 10, 2025
see attached documents: Subject: Ongoing Unresolved Recall Issues and Safety Concerns with My Ford Vehicle I am writing to formally express my deep concern and frustration regarding my Ford vehicle, which currently has 15 open recalls that have gone unresolved for nearly two years. During this time, I have contacted every Ford dealership within a 50-mile radius of my home in repeated attempts to ... Read more
Crash
Incident date: Sep 1, 2024
Component/System Involved: The shift-to-park sensor in my 2020 Chevy Blazer is malfunctioning. After shifting into park, the vehicle does not detect it and displays a “Shift to Park” message. The issue is ongoing, and the component is available for inspection if needed. Safety Risk: The vehicle cannot be fully shut off or locked, increasing the risk of battery drain or unintended movement. Th... Read more
Incident date: Apr 6, 2021
- Window motor passanger side not working unable to close window. 2023 - Sync system not working after battery and key changed by dealership. 2021 - Rearview Camera no display found - lighter port in console over heats
Incident date: Jun 12, 2025
I am writing to formally express my dissatisfaction regarding the handling of the recall for my 2007 Honda CR-V due to frame corrosion. During the recall service, only a bracket was installed under the wheel well, addressing a single area despite extensive rust present throughout the frame and underbody. I believe the vehicle should have been considered for a buyback rather than a limited repair. ... Read more
Incident date: Aug 20, 2025
Description of the Problem I am filing this complaint regarding a serious safety concern and poor quality repair on my 2025 Honda Odyssey, which I purchased new less than one year ago. 1. Engine Auto Idle Stop / Starter Failure Issue The vehicle suddenly shut down when the “Auto Idle Stop” feature was activated. This incident occurred multiple times, and I was unable to restart the engine u... Read more
Incident date: Jul 1, 2025
Vehicle: Toyota Tacoma (2024 model year) Component: Factory-Installed Plastic Bed Cap Rail Covers I am reporting a recurring and potentially hazardous issue with the factory-installed plastic bed cap rail covers on the 2024 Toyota Tacoma. These covers separate from the truck body, especially at the corners, during normal use. This is not caused by aftermarket accessories, but appears to result fr... Read more
Incident date: Aug 24, 2025
Driver Side - Significant Wind Noise during highway driving. Ferman BMW stated excessive movement at pivot joint of driver's mirror. Installed New Mirror. Noise persistent Wesley Chapel BMW Completed Noise Test
Incident date: Oct 13, 2025
On October 13th 2025, we were involved in a serious collision while driving our 2018 Hyundai Tucson. The vehicle was struck from behind and spun into a semi-truck, totalling the vehicle. Despite the forward and lateral collision to the semi-truck, no airbags deployed at all during the accident. This resulted in the Tucson driver striking his head on the steering wheel. Our 5-month old son was also... Read more
Crash
Incident date: Jun 6, 2018
The body paint is cracking and falling down. Since five years ago this problem started.
VOLKSWAGEN
ID. BUZZ
(2025) — STRUCTURE:BODY
Oct 17, 2025
Incident date: Oct 15, 2025
The vehicles Charging port door is swing type and as such on the open position protrudes out of the car body. In addition it has no warning light on the dash or anywhere to indicate its orientation position like open or close , this causes confusion while driving reversing or otherwise any other operation for the driver to ascertain the same if left open .It makes the car prone to accidents and ... Read more
KTM
690 ENDURO R
(2022) — STRUCTURE:BODY
Oct 17, 2025
Incident date: Sep 30, 2025
The rear body fairings/panels do not correctly assemble together on this motorcycle, which leaves unintended gaps between the panels and insecure connections to each other and to the motorcycle. It seems that interference with the gas tank is preventing correct assembly.
Incident date: Dec 31, 1969
A few years ago the driver's side rear sliding door stopped working. This seemed like a safety because, if there were ever an incident such as a fire, people would not be able to expeditiously exit the back two rows of the van. There were no warnings, the door just stopped working. I spoke with our mechanic about it and he stated that he had seen that with several Honda Odyssey vans. I had t... Read more