Consumer Safety Complaints

Incident date: Jan 19, 2026

Door latches seize in cold temperatures. If you can get the door open, it won't latch when you close the door. I must hold the door shut and lock the door for it to latch. Then, the handle becomes incredibly difficult to pull and open the door. I have pulled out only to be alerted that my door was open, but I have also exited the vehicle, closing the door behind me, not realizing that the door did... Read more

Incident date: Jan 1, 2026

My car exterior paint has poor quality. It has been for years. It clear coat peeling and bubbling due to poor factory adhesion between paint layers, Fading & Chalking. This happens for so many years ago but I don’t know this happened because the manufacturers problem until recently a friend told me this

Incident date: Jan 16, 2026

The Incident: On January 16, 2026, around 9:00 AM, while I was driving on the Edens Expressway from Glenview to Evanston, I heard a loud "explosion-type" sound. Safety Factor: The moonroof spontaneously combusted, but the sunshade was closed due to the 30-degree snowy weather, which fortunately prevented glass from falling on me. Dealer Inspection: Muller Honda inspected the vehicle and co... Read more

Incident date: Jul 29, 2024

I purchased a 2021 Toyota Sienna from United Access Mobility in Sacramento. The vehicle was sold and delivered with multiple serious pre-existing safety defects. The exhaust system was unsafe. The catalytic converter had been stolen prior to sale and replaced with a non-OEM catalytic converter that was improperly welded and mounted too low. This caused exhaust leaks, loud exhaust noise, poor acce... Read more

Incident date: Jan 17, 2026

Upper part to the Front grille detached from bumper while driving, causing loud impact on windshield (cracking it) and scratching hood.

Incident date: May 13, 2024

The issue involves the upper corners of all four door frames on my 2024 Chevrolet Trax, which are extremely sharp. The vehicle is available for inspection upon request. On approximately May 13, 2024, and again on August 16, 2025, my passenger in the front seat was struck in the face by the sharp door frame corner, while exiting the vehicle. In both incidents, the corner cut my passenger's cheek b... Read more

1 injured

Incident date: Jan 14, 2026

I went to open my hatch and the bolts have completely rusted through to the point of detaching the rear hatch/trunk on the left side due to rust corrosion. Car is in a shop but I am told this might be a ford defect. I have had multiple people tell me of huge rust issues from the rack into the rear trunk/hatch door.

Incident date: Jan 16, 2026

Rear subframe rusted from the inside out causing structural failure. This matches the defect in Campaign #2023020002 for other Mercedes models."

Incident date: Jul 15, 2025

Front driver side door unable to open from the outside. Faulty door handle pad. Initially randomly wouldn’t work, would have to press the pressure pad multiple times or press on specific part of the pad. Eventually, stopped working all together. It’s a safety issue if unable to open the door during an emergency. Pretty common issue on Cadillac CT5s regardless of trim. Affects all 4 door... Read more

Incident date: Jan 3, 2026

My 2013 Nissan Altima SV is subject to NHTSA safety recall 16V-244 for a defective hood latch that can corrode, bind, or fail. I brought my vehicle to a Nissan dealership to have the recall performed. The dealership refused to complete the recall repair and attempted to charge me, stating they could not access the hood because the hood release cable is broken. The hood release cable failed as a ... Read more

Incident date: Dec 31, 1969

Items in my bed and liner caught on fire. Engine regeneration for emissions got so hot melted all of the bed liner and caught a new large tv on fire. Ford has a glue on heat shield under bed which fell off. Exhaust gets so hot it caught on fire. They should have put a metal fixed plate or something fixed no a cheap glue on piece of foil. I inspected other trucks all missing!

Fire 1 injured

Incident date: Oct 1, 2025

Carbon fiber hood peeling. This is a safety hazard while driving. This is a common problem among this car. Referenced: LTB01211NAS3 TECHNICAL BULLETIN This was inspected by the manufacturer and they refuse to fix the issue

Incident date: Jun 16, 2025

I have a white pearl 2016 Sorento and Paint started peeling around windshield. Now paint is peeling all over. Recently had windy day and sheets of paint are laying on ground. I take care of my car and this is embarrassing. Kia should be embarrassed as well. Not good for sales I’m sure.

Incident date: Jan 1, 2023

My car was inspected two times at the dealership for the door welds possibly cracking. The second time (a year ago) they said that I would need the entire door replaced. When I’m entering and exiting the vehicle the door shuts on me. I also live in a high wind area. The window will not go up or down without the door being open. Every time I call the dealership they forward me to their servic... Read more

Incident date: Jan 14, 2026

I was driving on the highway and I heard a loud bang , with grinding and a jerk i assumed the rear axel or differential something in the rear area along with smoke and I was able to swerve to the side of the highway along the grass and jump out with my kids multiple cars where behind me but I turned on my emergency lights & got out just in time before causing a accident , this is all tied to a rec... Read more

Incident date: Jan 5, 2026

I was involved in a severe motor vehicle collision in a 2017 Hyundai Sonata. The airbags failed to deploy during the crash. I sustained serious injuries and was transported from the scene by EMS. This vehicle has known safety recalls, and I believe the airbag non-deployment may indicate a safety defect.

Crash 1 injured

Incident date: Jan 1, 2026

The vehicle's FSD system malfunctioned and initiated an unintended reverse toward a closing garage door. To prevent a total-loss event (the door crushing the glass roof and trunk), I was forced to perform an emergency manual takeover. Due to the vehicle's position caused by the malfunction, I had to maneuver through a confined space, resulting in the side-scrape. I am filing this as a malfunction ... Read more

Crash

Incident date: Dec 5, 2025

The 2026 toyota suddenly accelerated when pulling into a handicap space. Suddenly the vehicle jumped the concrete barrier and sidewalk and hit a building. The airbags did not deploy and the seat belts came off as normal. The building was not damaged but my wife sustained a shoulder injury and whiplash. The vechicle was towed from the scene and is at Collison Center where the collison occurred. ... Read more

Crash 1 injured

Incident date: Jan 1, 2026

Severe frame rust. 2 large holes on the inside of the frame just back from the front wheels and 2 large holes at the ends of the rear crossmember.

Incident date: Dec 13, 2025

Body / Liftgate The rear hatch unexpectedly dropped and fell on my head while the vehicle was stationary. The right-side rear hatch gas strut separated from the body at the mounting point. The left-side rear hatch gas strut had also shown signs of imminent failure and subsequently broke near its mounting point. This resulted in loss of hatch support and uncontrolled closure, creating a risk of he... Read more

Incident date: Jan 16, 2026

Seems to be an issue with the rear hatch and the locking system. Without any recent rain or snow the locking system will get frozen and not close correctly or open correctly. We though the hatch was closed but it popped open while backing up. We had taken the car to the dealership. The issue has occured twice.

Incident date: Nov 10, 2025

All of my ADAS systems were disabled due to a water leak. The repair required the dealership to hire a "leak doctor" and then replace a module in the rear tailgate. My vehicle showed an alert on the dash that each of the ADAS features were disabled, auto high beams were disabled, and I could not turn the vehicle off by pushing the start/stop button once, I had to use a procedure that forced the v... Read more

Incident date: Feb 13, 2024

to whoever it is that can help, I am reaching out to submit a formal complaint regarding my 2017 Hyundai Elantra due to ongoing mechanical and structural issues that began very shortly after I purchased the vehicle, which have progressively worsened. I made the purchase in January 2024 for approximately $13,000 with 60,000 miles. The vehicle now currently has approximately 108,000 miles. Sin... Read more

Incident date: Dec 2, 2025

1. The under carriage has corroded creating a safety hazard. Senior dealer representative indicated verbally that 2010-2014 models years are the most prone. 2. If the under carriage fails the engine and transmission could fall out of the car potentially creating a serious issue. 3. The dealer brought the issue to my attention after performing an inspection of the car. 4. I was unaware of the issu... Read more

Incident date: Jan 5, 2026

the trunk door stopped working due to a leak from the rear left window seal causing the computer to become waterlogged the mechanic that fixed it said its a common issue with the Honda odyssey and should be recalled by Honda, I am therefore requesting the nhtsa to investigate this matter further so Honda should reimburse for the cost of the repair this issue can be a safety hazard in the event of ... Read more

Incident date: Jan 9, 2020

Premature factory paint and clear coat failure on Toyota MGM paint. Issue affects vehicle value and body protection. Manufacturer notified.

Incident date: Dec 13, 2025

Dear NHTSA Safety Team, I am writing to report a potential safety-related defect involving my vehicle and to request confirmation that this concern is properly documented. I own a 2023 Genesis GV70. The interior door panel material on both front doors is peeling and delaminating under normal use. The material separation exposes loose and sharp edges on the door panels, creating a potential risk ... Read more

Incident date: Jan 11, 2026

Upon entering drivers side front door and closing door the rear hatchback window glass shattered falling inside and outside on driveway.

Incident date: Mar 11, 2025

EVAP CONTROL SYSTEM FAULT UNABLE TO BLEED UP FUEL TANK VACUUM. POOR QUALITY PAINT AND INTERIOR.

Incident date: Jan 13, 2026

Power tailgate stopped working. Warning indicator indicated Power Tailgate failure. Dealer found water to be leaking onto tailgate unit from driver’s side roof rail. Recommended replacing and programming new PTG unit and resealing water leak. Repair cost was $1,311.51

Incident date: Jan 14, 2026

Setting in a parking lot and the tailgate fell open and hit another car. The tailgate was closed and has fell open 3 more times while the vehicle is in park and one time it was powered off.

Incident date: Jan 12, 2026

Door latches freeze, and door won’t stay closed. Operator must drive while holding the door shut. Super-unsafe.

Incident date: Dec 24, 2025

The entire bumper assembly fell off my Tesla Model 3 during the heavy rains on December 24. I didn't see it happen. It was just missing. But it may have happened on the freeway, when we drive through a flooded area. There is a history of this happening with this model when there is a lot of rain or you drive through a puddle. They admitted to this defect in 2020, but claim it was fixed. Apparent... Read more

Incident date: Dec 29, 2025

My 2025 Chevrolet Silverado 2500HD LT (new vehicle, low mileage) has a persistent water intrusion/leak into the cab interior. Water appears at the top of the headliner/ceiling, specifically around the overhead console where the HomeLink garage door opener buttons and map lights are located. This occurs after rain events, heavy precipitation, and results in visible wetness, dripping, and staining o... Read more

Incident date: Jan 8, 2026

When it rains water gets into the passenger-side footwell and beneath the carpeting during rain events.

Incident date: Dec 2, 2025

The sunroof shattered suddenly while driving. There was no external impact to the vehicle.

Incident date: Jan 2, 2026

Paint peeled off

Incident date: Sep 1, 2025

I am reporting a safety issue with my vehicle’s electronic door locking system. Vehicle: 2022 Kia Telluride SX Prestige with Nightfall Edition Issue: The door locks randomly unlock on their own multiple times without any input. This behavior happens specifically when the child safety lock is enabled. While driving or after locking the vehicle, the locks will unexpectedly unlock, creating a ser... Read more

Incident date: Dec 15, 2025

The vehicle paint is bubbling and peeling

Incident date: Jan 9, 2026

The emergency braking system is not engaging appropriately and when activated it stutters to a stop and does not come to an immediate stop. When in emergency situations the braking system detect objects that are not present causing it to come to a stuttering stop and causing a hazard and accident.

Crash

Incident date: Jan 1, 2021

In late 2019 I noticed paint peeling around multiple areas of the car namely on the driver side, including the driver‘s door frame around the gas cap along the trim of the windshield and in areas on the trunk. I called Honda many times including emails include that included pictures of the areas. A local Honda dealership finally agreed to fix the issues of which they fixed all but one, the area ... Read more

Incident date: Jan 5, 2026

The glass panel between the windshield and the sun roof shattered spontaneously

Incident date: Jan 12, 2026

I was driving at an estimated speed of 55mph when I heard what sounded like a gunshot or tire popping inside the vehicle. Next I felt glass hitting my face, head, neck, and hands. I looked up and my sunroof had exploded. This could have been a very bad situation because when the loud boom and immediate feeling of getting hit with glass happened, naturally I tensed up, I swerved into the left lan... Read more

1 injured

Incident date: Nov 30, 2023

I have been getting errors when I charge the car since last year. 3500 miles on a brand new 2023 and it's been at the dealership for over 30 days they offered me 2000 bucks and keep the car under warranty and I would have to pay the lemon lawyers 800 so I didn't take the deal. I have no car but I still pay 836 for my car note.

Incident date: Jun 9, 2022

Approximately 2022 the driver, front side panel paint began to bubble and come off. I noticed the back hood started doing the same a few months later. By 2023, the roof was doing the same thing. I took it into Young Toyota in Logan, Utah that year and spoke with the service Manager, Russ Otley. He looked at the paint and took some pictures on this cell phone and told me he would call Toyota Custom... Read more

Incident date: Jan 7, 2026

I was in a car accident the doors had locked me & the other passengers in the car we had to kick & yank on the door for the car door to open also had to be cut out the car .

Crash 4 injured

Incident date: Nov 15, 2025

Prior to receiving official recall repair instructions, I experienced sudden and unexpected issues with the Electronic Power Steering (EPS) system. These issues resulted in a loss of steering control, which caused my vehicle to become involved in an accident [XXX]. This incident not only caused significant damage to my vehicle but also resulted in personal injuries for which I am still recovering.... Read more

Crash 2 injured

Incident date: Jan 11, 2026

Tail gate handle broke (second time). dealer fixed the first time. If I have a flat tire, I can't get to the spare tire.

Incident date: Jan 28, 2025

Paint is peeling off vehicle.

Incident date: Nov 1, 2024

SADDLE. BAG CAME OFF GOING DOWN THE ROAD, BIG SURPRISE FOR ME i just found out i should report this fault as it could cause an accident or get somebody hurt