Consumer Safety Complaints

Incident date: Mar 15, 2025

several recalls but dealer my did not have any

Incident date: Nov 19, 2024

Ford has issued two recalls on my vehicle that have not been remedied in a timely manner. The A pillar recall on my 2016 Ford Explorer was issued on November 19, 2024. That replacement part has not been made available more than 16 months after the initial recall. The B pillar recall on my 2016 Ford Explorer was issued in May of 2025, nearly one year ago and that replacement part has also not be... Read more

Incident date: Mar 16, 2026

My rear backseat driver’s side door handle broke on March 16th, 2026. I either have to roll down the window and open the door from the outside or I have to let passengers out from exiting from the front seat. I took it in for inspection by the dealer, West Kendall Toyota on March 17th, 2026. They had to order a new part. They tried repairing it on March 31, 2026 but failed to do so and had t... Read more

Incident date: Mar 1, 2026

The passenger-side doors do not latch properly and may open after closing. This creates a safety risk while driving. The issue occurs continually and has worsened over time. Vehicle has approximately 106,265 miles. this causes the auto door locks no to work.

Incident date: Mar 31, 2026

UNKNOWN The frame and wall of the RV seem to be separating. This is called frame flex in the industry. We are having the RV inspected to be sure. If this is confirmed it could put the passengers and others on the highway at risk. There were no warnings with the exception of physical seeing the damage before a professional inspection was done.

Incident date: Feb 3, 2026

Vehicle was dormant overnight and caught fire. Battery disintegrated and fire tore across the entire engine compartment and front end. Fire department conducted investigation and determined mechanical failure. Showed no signs of issue before hand was driven shortly the night before to move parking spots.

Fire

Incident date: Mar 27, 2026

While driving on the highway with the panoramic sunroof open, the glass suddenly shattered, sounding like a gunshot or an explosion. Shards of glass flew into the vehicle and rained down on me, creating a very hazardous driving situation. I did not observe any foreign object that could have caused the sunroof to break.

1 injured

Incident date: Aug 30, 2025

I purchased a certified preowned vehicle from Fowler Toyota in [XXX] , and after complaining multiple times about my engine being too loud, a musty smell in my trunk, the attempting to clean my trunk and me pointing out rust spots in the trunk and the smell returning multiple times, and a sulfur smell that continued to get worse month after month, they finally listened to me the 3rd week of Novemb... Read more

Incident date: Mar 13, 2026

The vehicle was at the dealer for a loud noise on the hinge area of the driver side door. I was contacted by the dealer and told That the door has cracked spot welds and needs to be replaced. The dealer contacted Ford and for opening offered to pay for a portion of the repair leaving me with over $1000 dollars out of pocket.This is a common problem with this vehicle and the Ford escape see Ford TS... Read more

Incident date: Mar 26, 2026

I was driving around the city at about 25mph and the hood flew open, almost entirely blocking my view out the front of the car. I was able to pull off into a parking lot and reclose the hood and get home. A couple of days later, I set out on a longer road trip and I carefully checked that the hood was closed securely, even texting my partner about it when I checked. 3 or 4 hours into the drive, wh... Read more

Incident date: Mar 27, 2026

The front upper grille broke off and detached at highway speeds. The grille impacted the hood, causing a scratch and dent and became a road hazard and has the potential to cause an accident. This is the same failure reported in NHTSA Campaign Number: 25V-060 that only covers 2022 model years. Research online indicates failures in 2022, 2023 and 2024 vehicles. GMC to date will not warranty or recal... Read more

Incident date: Aug 1, 2023

Roof and pillar paint peeling

Incident date: Mar 31, 2026

Electronic truck tail gate opened while driving after washing vehicle. The tailgate button on the FOB or inside the cabin were not pressed.

Incident date: Mar 30, 2026

The rear impact bar is completely disintegrated and is falling off of the subframe due to extreme rust. There is either no or very little amount of rust on the entirety of the rest of the vehicle. The impact bar is either manufactured with incorrect materials or is otherwise defective. The impact absorber is attached to the impact bar and due to the integrity of the impact bar being destroyed, t... Read more

Incident date: Jun 1, 2024

Driver side rear door handle broke off!

Incident date: Mar 28, 2026

I am reporting a serious safety incident involving a 2023 Tesla Model 3. On March 29 at approximately 5:00 PM, while driving on the freeway at about 65 mph, the right-side passenger door suddenly opened while the vehicle was in motion. The door had been fully closed and latched prior to driving. There was no impact, obstruction, or warning indicating that the door was not secure. The opening occur... Read more

Incident date: Mar 5, 2026

While driving under normal conditions, a front grille trim component detached from my vehicle without any impact or external cause. The piece became airborne and struck my windshield, creating an immediate safety hazard and risk of loss of control. There was no prior damage or warning. This represents a failure of a vehicle component under normal operation and indicates a defect in materials, des... Read more

Incident date: Mar 22, 2026

I am a loyal Lexus owner since 1998 and have always recommended Lexus vehicles to my family and friends. In over 25 years of ownership, I have never experienced an issue like this. While driving under normal road conditions, my new 2024 RX 350’s AC condenser was punctured by small road debris, causing a refrigerant leak and loss of air conditioning. The condenser is located directly behind the f... Read more

Incident date: Feb 6, 2026

I am reporting multiple safety-related issues involving my 2016 Chrysler 200 S. On 02/06/2024, after an oil change at a dealership, the underbody skid plate bolts were not reinstalled. While driving, the skid plate fell and I lost control of the vehicle, creating a serious safety hazard. No warning indicators were present prior to this failure. The issue was identified immediately after leaving th... Read more

Incident date: Jan 4, 2025

The motorcycle has developed corrosion and rust on all bolts and exposed metal. There is rust and corrosion coming through the paint and powder coat, including on the frame in the recesses and bolt holes where the frame is bolted together; threads inside the frame where foot pegs and floor boards and accessories are installed; the shock mounts. I called Indian/Polaris about the issues and was to... Read more

Incident date: Mar 24, 2026

The power liftgate on my 2024 Toyota Sequoia intermittently fails to close using the automatic function. When pressing the close button (either on the liftgate or key fob), the system beeps twice and does not initiate closing, requiring manual force to shut the liftgate. Additionally, the pinch sensor appears to malfunction, falsely detecting an obstruction when none is present. This creates an i... Read more

Incident date: Mar 29, 2026

The a-pillar applique trim, which borders the left and right side of the front windshield of my 2019 Ford Explorer has been under recall since January 2024. I've taken it to Bill Utter Ford in Denton, Texas, on four separate occasions to ask for it to be repaired. Generally stated, every six months since the recall. They tell me its too bad, there are np arts to repair it. Question, how can you al... Read more

1 injured

Incident date: Feb 5, 2024

Passenger's side A-pillar molding flew off while driving.

Incident date: Mar 30, 2026

The B post on the driver side flew off while driving. This is has been an ongoing issue. Ford has fixed them before and they keep causing issues on both the driver and passenger side. The exterior panel does not stay connected to the truck. It flew off at highway speeds, causing the air and rear tailgate to malfunction after it pulled a wire out. This is a huge safety issue ford refuses to acknowl... Read more

Incident date: Feb 28, 2026

RE: The Power Liftgate Module Malfunction Approximately 45 days ago I began to see water build up inside the well where the liftgate locks. After seeing this twice - after it rained - I was at the dealership for an oil change and asked them to take a look. After review they suspected water intrusion, as there was a recall but not specifically on my VIN. Dealership indicated water tests were need... Read more

Incident date: Mar 30, 2026

Driver’s side front window shattered seemingly spontaneously. Car was locked and parked overnight and found in morning with shattered window. No other signs of damage to car, no rock found next to car/window. Took to nearest toyota dealership who did take pictures and told me they would file a report.

Incident date: Mar 18, 2026

Doors open while driving , happened 4 times in the last month . Back right door and drivers door 2 occasions on both doors . On line it says all Lincoln Continentals from 2017 2018 and 2019 were recalled and there telling me mine is not on the recall . This is a very dangerous situation this is my wives car and she does not like driving it anymore .

Incident date: Mar 25, 2026

I am not comfortable with this recall. Having a door fall off while driving is not acceptable. The dealer is totally overwhelmed. The earliest they can take the car in is in 3 weeks and then in the past it took them 1 month to look at the car. I am totally done with this car

Incident date: Mar 25, 2026

The dealer can't take my car in for service for at least 3 weeks even though the vehicle is not safe to drive.

Incident date: Mar 27, 2026

Driving on sunny day, the fixed roof glass located between the windshield and sunroof exploded across the entire width of the glass insert with a very distracting noise.

Incident date: Mar 29, 2026

The hood to my car randomly unlatched and smashed my windshield while I was going 30mph.

Incident date: Oct 15, 2024

The hood on the Rav4 has excessive vibration at speeds 60 to 70 mph. This is very distracting to the driver. It was reported to the Toyota dealer (Gettle of Charlotte County Florida). Their response was they drove another one on the lot it had the same issue. It has happened since purchased new.

Incident date: May 13, 2025

I am filing a safety complaint regarding a 2022 Forest River Salem Cruise Lite travel trailer, purchased July 21, 2022. At the time of sale, the unit had an open federal safety recall (NHTSA Recall 22V-243) involving a fire/explosion hazard. The recall was not remedied prior to sale. The vehicle was presented for service multiple times, and the recall was not identified or addressed until May 20... Read more

Incident date: Mar 28, 2026

The left rear liftgate hinge cover flew off in the car wash during the drying cycle. The same thing has happened to my 2020 Escape and that vehicle is covered under a recall but this 2023 Escape is not. I feel it should be because it has the same issue for the same part.

Incident date: Oct 9, 2015

The bed is completely rusted out to the point every time I had it inspected i had to replace the struts. I was not being told the struts were NOT attached to the vehicle and thats why they needed replaced. Its available for inspection at ANY time. March 18th I made an appt for March 24th and was told "it was covered." March 24th I called to say we would be late as it was being towed. Thats when ... Read more

Incident date: Mar 27, 2026

Both door latches have failed, the first was at 3 years and the second at 5 years. When this happens the door cannot close all the way. This should be a recall as it’s a safety issue and also very costly to repair.

Incident date: Mar 27, 2026

The grille deflector flew off while driving. The same exact problem the 2022 sierra had as described in N242490120

Incident date: May 9, 2023

NHTSA Recall Number 24V031. Exterior A-pillar applique trim flew off my vehicle while driving on I-95 in Florida in May 2023. This part is on my 2017 Ford Explorer and is listed on the NHTSA safety recall, 24V031, which was initiated in 2023. I have received two recall notifications from Ford, the first saying that the parts would be available in early 2024. I brought my vehicle to my local Ford d... Read more

Incident date: Feb 1, 2026

after purchasing from carmax 6 months later the paint above the windshield is peeling off in huge chunks. the color is snow pearl white. having large chunks of solid paint flying around can decrease visibility for both the driver of the vehicle and others should the pieces go on the windshield obstructing full view, this is a safety issue. i have called carmax and have not heard back - it has been... Read more

Incident date: Jul 1, 2024

Paint is peeling in several separate area's on the truck

Incident date: Mar 12, 2026

I am writing to formally report a serious and ongoing issue with my 2022 Audi A5 involving multiple component failures. Most recently, both front windows suddenly stopped functioning and would not roll up, leaving my vehicle fully exposed. As a result, my car was subjected to rain, causing water intrusion and damage to the interior of the vehicle. This issue is especially concerning given my prior... Read more

Incident date: Jan 14, 2026

I respectfully submit the following additional information.In connection with this matter, the dealer in question asserted in writing that I "should have refused to participate" in the manufacturer-authorized "Z05 Service Campaign"—a measure designed to prevent potential damage—and characterized the program as nothing more than "free paint work." Service campaigns administered by manufacturers... Read more

Incident date: Mar 25, 2026

The chrome trim on exterior door handle on driver side failed, peeling back to create a sharp, blade-like edge. When i tried opening the door, it sliced my finger causing bleeding and a trip to urgent care. Aparently many other consumers are facing the same problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1 injured

Incident date: Mar 25, 2026

Yesterday March 25th 2026 I went to work and parked my 2017 Toyota RAV4 and about 30minutes later it was on fire in the parking lot. The fire happened around the battery area

Fire

Incident date: Nov 12, 2025

The roof leaks in the LH rear of the van under the roof strip thru a bolt or bad seam rfom a bad build causing the Power Unit Liftgate Module PN - 74970-THR-A11 to get wet and sit in water causing a short to the battery, The sliding doors to fail and the rear liftgate to fail which is a safety hazard if someone cannot exit the vehicle in an emergency. It is also a fire potential. This should be a ... Read more

Incident date: Mar 5, 2026

the safety problem is a known recall that remains unfixed since 2024 and should have higher priority for FORD then they currently do. Since owning the vehicle there have been numerous occasions where when on highway speeds the trim flies off. First two times there was nobody behind us but the third time a piece flew off of the trim causing the car behind us dramatically. Luckily no accident was ca... Read more

Incident date: Mar 22, 2026

Rear subframe suddenly collapsed and broke due to extreme corrosion. Incident occurred while driving, allowing rear wheel to turn out causing loss of control. Luckily I was traveling at a low rate of speed and nobody was hurt. Found rear subframe was completely rotten out and collapsed on the driver side. Vehicle is now completely undrivable and has to be towed. Found that there was a recall/... Read more

Incident date: Mar 12, 2026

OUR SUNROOF EXPLODED AND SHATTERED. IT COULD HAVE CAUSED A BAD ACCIDENT AS THE SPEED LIMIT IS 65-70 FULL OF CARS AND TRUCKS ON I-95 NORTH. THERE WAS NO WARNING, JUST A LARGE EXPLOSION AND SHATTERED GLASS. LUCKILY OUR SUNSHADE WAS CLOSED SO THE GLASS WAS CONTAINED. IT WAS RAINING AND ABOUT 50 DEGREES.

Incident date: Mar 20, 2026

My vehicles power doors have become exponentially more difficult to open since new in manual mode. I am now not able to open the rear door manually without throwing my weight into it, and my children cannot do it in assisted. I have confirmed with my dealer and a floor unit that the door is infact more difficult to open in manual mode vs power assist. This concerns me because in the event of an ac... Read more

Incident date: Jun 30, 2025

1. The system that is failing is the rear tailgate. When it is opened or closed there is a clicking sound as if it is tryng to engage the lock multiple times. While driving this continues with the tailgate closed turning on and off the interior lights in the vehicle and showing on the front console that the tailgate is unlocked and open. the car is availabe for inspection on request. When I asked ... Read more