Consumer Safety Complaints

Incident date: Nov 9, 2025

I have noticed a loud knocking sound coming from both the front right and left areas of the car when turning. I have read it may be a faulty CV joint but I am not sure. This issue arose before the car reached 6k miles. I believe these joints play a significant role in vehicle stability and safety. I have not been able to take it to the dealer yet but I will as soon as I can get a day off of work.... Read more

Incident date: Dec 12, 2025

I have a 2024 jeep gladiator and when I’m on the highway doing anything over 55mph it gets a horrible death wobble and the entire vehicle rattles. It’s hard to maintain control. The first time it happened I almost wrecked my truck. The entire vehicle vibrates violently so you lose control of the steering wheel. You have to come to an immediate stop wherever you are and pray you don’t get rea... Read more

Incident date: Jul 1, 2023

There is a grinding in my steering column, worse at lower speeds. I have spoke to Hyundai about this and several other shops and they said this is a common recall for Elantras and there is a barring that is in the recall. However, my VIN is not in this common recall. If this is a common recall on Elantras in my year range, wouldn't ALL Elantras have the option to have to corrected not just a... Read more

Incident date: Dec 2, 2025

I am filing an official safety complaint regarding my 2015 Ford Explorer Sport 3.5L due to a dangerous and sudden power-steering failure that occurred while I was driving with my children in the vehicle. There were no warning lights, alerts, or symptoms leading up to the failure. The power steering went out instantly and without any indication that something was wrong. The moment it failed, the st... Read more

Incident date: Dec 12, 2025

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving or starting the vehicle, there was a loud clunking sound coming from the engine compartment with the check engine warning light illuminated. The contact also stated that while the vehicle was parked, an attempt was made to start the vehicle; however, the vehicle became inoperable and failed to start. The ve... Read more

Incident date: Nov 17, 2025

The car is equipped with a supercruise feature, which should ideally enhance the driving experience. However, I've encountered a significant issue: even when this feature is not activated, the vehicle tends to oscillate between the lane markers. This problem becomes particularly pronounced under poor road conditions, such as when it's raining. The moisture on the pavement obscures the lane marking... Read more

Incident date: Dec 4, 2025

The contact owns a 2023 Mazda CX-50. The contact stated that the steering wheel was loose. The contact was able to move the steering wheel up and down very easily. The contact stated that the vehicle was involved in a crash 7 months ago, and the steering wheel started to become loose one week ago. There was no warning light illuminated. The vehicle was not taken to a local dealer or independent me... Read more

Incident date: Dec 5, 2025

I am leasing a 2024 Tesla Model 3. The vehicle has a steering column defect that was previously acknowledged and temporarily repaired by Tesla Service. Within days, the issue returned. Tesla has now informed me that the steering column has a known design flaw, that replacement parts are still in development, and that any repair attempted now would fail. Despite this, I am being asked to continue ... Read more

Incident date: Dec 7, 2025

While driving, the vehicle experienced a serious steering malfunction. The right front wheel does not respond properly to steering input, while the left wheel responds normally, resulting in uneven steering and loss of directional control. The issue occurred without warning and created an immediate safety risk, especially during turns and lane changes. The vehicle became difficult to control and ... Read more

Incident date: Nov 15, 2025

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 35 MPH, there was a grinding sound coming from the steering column while making left and right turns. Additionally, the contact stated that the steering wheel jerked while driving and making left or right turns. The contact stated that three unknown warning lights were illuminated, and the traction control w... Read more

Incident date: Dec 3, 2025

The contact owns a 2025 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal from a stop, the power steering became inoperable. Several warning lights were illuminated. A dealer was contacted. The vehicle was towed to a dealer, where it was diagnosed, and determined that the front camera had failed and caused the power steering failure. The vehicle was not repaired. Th... Read more

Incident date: Dec 11, 2025

The contact owns a 2016 Ram 1500. The contact stated that while attempting to make a left turn, the vehicle lost power steering functionality. The message "Service Power Steering Unit" was displayed. The contact stated that the failure had occurred on two different occasions. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the steering rack and pinion n... Read more

Incident date: Oct 21, 2025

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. Additionally, the contact stated that the front driver's side of the vehicle had lowered unexpectedly, and the vehicle drove unsteadily. The vehicle was driven back to the residence. The vehicle was taken to an independent mechanic for... Read more

Incident date: Dec 4, 2025

The contact owned a 2021 Volkswagen ID.4. The contact stated that while her husband was driving approximately 25 MPH, the brake pedal was depressed and there was a loud revving noise coming from the engine compartment. The vehicle then independently accelerated at full speed. The contact stated that her husband depressed the brake pedal several times, but the vehicle did not slow down, and the ste... Read more

Crash 1 injured

Incident date: Nov 19, 2025

The contact owned a 2017 Nissan Sentra. The contact stated that while driving 45 MPH and coasting to the right around a curve, after completing the maneuver, the accelerator was depressed, the cruise control was set at 48 MPH, and the steering wheel was turned to the left but independently turned all the way to the right. The contact stated that the vehicle had experienced a failure with the steer... Read more

Crash 1 injured

Incident date: Nov 29, 2025

The contact owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle on two occasions, the "Power Steering Assist Fault" message was displayed on the instrument panel, and excessive force was required to steer the vehicle. The vehicle was taken to the dealer, where it was diagnosed with a defective electric rack and pinion. The vehicle was not repaired. Upon investigation, the co... Read more

Incident date: Dec 5, 2025

While operating the vehicle, the steering system suddenly developed a fault with no prior warning. A "Changed Steering Effort" warning appeared on the dashboard, immediately followed by significant resistance in the steering wheel and violent mechanical shuddering/oscillation. This resulted in a sudden, dangerous difficulty in maneuvering the vehicle. Despite the 2024 BMW iX and related models (5... Read more

Incident date: Nov 23, 2025

Power steering failing. As I was driving down the road I got a power steering message and chime. No dash light came on and I lost all ability to turn my vehicles steering wheel. I went to add power steering fluid just to learn that my 2005 Chevy Malibu maxx LS comes equipped with EPS(electric power steering). Then I check on NHTSA for safety recalls and there is a safety recall for the Chevy Mali... Read more

Incident date: Nov 4, 2025

2019 ram 1500 bighorn Power steering is going out intermittently while driving without notice or indication that it's going to happen, and it's throws power steering service light.The behavior matches exactly to the confirmed recall from Dodge "Safety Recall VB8 / NHTSA 19V812 Electric Power Steering Gear", I'm unclear why this vehicle VIN was not part of the recall as the recall description mat... Read more

Incident date: Dec 10, 2025

Steering will not return to center. After going around a turn, or even a curve like an exit ramp, the steering will remain locked in position and not re- center. It requires close attention and considerable force to return it to center and continue along a straight road.

Incident date: Dec 11, 2025

The contact owns a 2022 Honda Civic. The contact stated that the steering wheel felt sticky while driving and making turns. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 24V744000(Steering) was performed; however, the failure persisted. The vehicle was taken back to the dealer, where the recall repair was performed for a second time; however, the failure h... Read more

Incident date: Nov 1, 2025

I am writing to file a complaint regarding a safety issue with my 2023 Model Y Performance Tesla vehicle. The steering wheel's faux leather covering is peeling and bubbling, causing the material to come off while driving. This poses a significant hazard as it compromises my grip and creates a distraction, potentially leading to loss of control. Additionally, Tesla does NOT want to repair this, eve... Read more

Incident date: May 15, 2015

The contact owns a 2008 Acura TL. The contact stated that while driving at lower speeds or while making a left or right turn, the steering wheel became stiff and excessive force was required to steer the vehicle. No warning lights illuminated. The local dealer was contacted. It was unknown whether the vehicle was previously diagnosed or repaired. The manufacturer was made aware of the failure. The... Read more

Incident date: Nov 22, 2025

The contact rented a 2018 Honda CR-V. The contact stated that while driving at unknown highway speeds, the lane departure malfunctioned. The vehicle was jumping while driving and became uncontrollable. The steering wheel had unknown damage. The wheel cover was removed, but the failure persisted. The contact stated that there seemed to be a torque sensor issue, the tires had low tread and the tir... Read more

Incident date: Oct 17, 2025

The vehicle stalls while driving without any notice. This van has a start/stop function and it malfunctions. There are two separate batteries that control this function and both of them have been replaced. The entire steering rack and steering column have had to be replaced. The front suspension has also had to be replaced because the tires wear out very quickly. The alternator, radiator, and moto... Read more

Incident date: Dec 4, 2025

The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the power steering and advanced traction control warning lights were illuminated. The contact stated that the vehicle was very difficult to steer. The vehicle was taken to the dealer, where it was diagnosed with an electroni... Read more

Incident date: Dec 6, 2025

Heated steering wheel gets so hot it almost burns to touch it. IR Thermometer readings at the 10 and 2 o'clock positions read between 119 and 125 degrees Fahrenheit. Bottom of the steering wheel is 127-130 degrees. Have made an appointment to have the dealer check for issues.

Incident date: Oct 1, 2025

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that while driving at high speeds, the vehicle independently drifted into another lane, and the contact slightly lost control of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and a dealer; however, the cause of the failure was not determined. The contact recently discove... Read more

Incident date: Nov 23, 2025

I purchased a new 2026 BMW X3 xDrive30 (VIN [XXX] ) on 10/10/2025 from Patrick BMW/MINI in Schaumburg, IL. At under 200 miles, the vehicle began pulling to one side without driver input. The issue recurred several weeks later. On 11/23/2025, the defect became severe. The steering wheel would not return to center, resisted turning, and the vehicle continued pulling sharply to one side. Multiple wa... Read more

Incident date: Dec 2, 2025

I am filing this complaint regarding the serious safety hazard associated with the fire-risk recall on my 2023 Jeep Wrangler 4xe. The official manufacturer recall letter states: “The high-voltage battery may become damaged under normal operation which could lead to a vehicle fire.” The recall instructions also direct me to: Fully discharge the high-voltage battery Not charge the vehicle P... Read more

Incident date: Nov 9, 2025

I went to start my car and pull out of a parking lot when the power steering would not turn on. I tried starting and stopping the engine multiple times. I eventually left the car and returned later for it where the power steering was back on and fully functioning. I had a friend drive me and the vehicle to my house to be towed to a jeep dealership the following day. The power steering went out and... Read more

Incident date: Apr 15, 2025

Power steering would not work. Luckily I was pulling into my own driveway when this happened. The car was brought to the nearest Jeep dealership which I was then told they could do nothing about and no problem was visible on the computer or when they drove the vehicle. The vehicle was returned to me with no resolution.

Incident date: Jan 1, 2023

The contact owns a 2003 Dodge Ram 1500. The contact stated that the steering wheel and the front wheels were uncontrollable. While driving from Georgia to Memphis, there was an unknown object loose by the wheel. The ball joint suspension was replaced by an independent mechanic. The low tire pressure warning light was illuminated. The contact was unable to control the vehicle and had the vehicle t... Read more

Incident date: Nov 28, 2025

I was driving our 2017 Kia Sorento 2.4 liter, on I-94 in Detroit, MI when suddenly, the vehicle would not go over 50 mph when the engine suddenly lost power on Friday 11/28/2025 ..We towed the vehicle to the Auto Repair Shop a few days later. On Tuesday 12/9/2025 the Auto Repair shop contacted us and said that their was plenty of oil in the vehicle but Cylinder 3 misfired and there is a loss of ... Read more

Incident date: Dec 1, 2025

Power steering failure - unexpected. Made vehicle difficult to drive

Incident date: Dec 11, 2025

The steering is affected, and my vehicle is available for inspection at request. When engaging in longer highway drives (40+ minutes) and going at higher speeds (50mph+), the steering wheel starts to "stick" close to the center/0 degree mark when making small adjustments in lane (+/-1 to +/- 3 degrees from 0 degrees) or when moving between lanes. This means I have to pay special attention after ... Read more

Incident date: Dec 11, 2025

The car was jump start due to a bad battery it cold and the light was left on. Right after the jump start a check engine light can on. When I put the vehicle in drive to turn the steering wheel it violently snapped bad and broken one of my finger nail. I tried aging in disbelief it happened aging this shouldn't be happening it could've broke my fingers.

Incident date: Aug 28, 2025

My 2013 Honda CRV completely broke down in late August 2025, as I was backing out of my driveway. Our lives were at risk. This could have happened in traffic, causing a terrible collision. My local Honda dealership found the chain guides broken and the timing off, and recommended replacement of several parts (timing chain, guides, tensioner, exhaust cam, rockers, and ... VTC actuator). Initially, ... Read more

Incident date: Feb 13, 2025

My 2018 Tesla Model S has a recurring safety-critical defect involving the steering system and the Chassis CAN communication network. On October 20, 2025, the vehicle had to be towed to a Tesla Service Center because it would not power on and displayed multiple safety alerts (traction control disabled, stability control disabled, ABS disabled, and reduced steering assist). Tesla documented that th... Read more

Incident date: Dec 4, 2025

While driving, the power steering warning came on and the steering wheel became extremely tight, making it very difficult to turn. This has happened more than once, most recently on December 8, 2025. The loss of steering assist occurred while the vehicle was in motion and created a serious safety concern. The dealership retrieved diagnostic code C1250-52, which indicates an internal malfunction o... Read more

Incident date: Dec 10, 2025

Filing this complaint regarding a known safety defect affecting my 2019 Jeep Wrangler Sport - specifically the steering damper column defect commonly referred to as "Death Wobble." ISSUE: My vehicle experiences violent and uncontrollable steering wheel oscillation when hitting bumps or road imperfections at highway speeds (typically above 55 mph). This phenomenon causes the entire front end to sha... Read more

Incident date: Apr 24, 2023

The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. There was an abnormal sound coming from the transmission. The message "Reduced Engine Power” was displayed and the transmission warning light was illuminated. The vehicle was taken to the dealer and the ... Read more

Incident date: Oct 8, 2025

Death wobble. Play in steering box.

Incident date: Aug 28, 2025

Failure of Power Steering A hard steering wheel on a 2012 Ford Explorer with electric steering (EPAS

Incident date: Sep 15, 2025

The contact owns a 2020 Nissan Sentra. The contact received notifications of NHTSA Campaign Numbers: 23V581000 (Steering) and 21V461000 (Steering). The contact stated that while in reverse(R) and turning the steering wheel, the contact observed a clicking sound coming from under the front of the vehicle. The contact stated there was no warning light or messages displayed. The vehicle was taken to ... Read more

Incident date: Nov 18, 2025

The contact owns a 2011 Lincoln MKS. The contact stated that while reversing into a parking space, the power steering warning light illuminated. The vehicle was later restarted, and the traction control and power steering warning lights were illuminated. The vehicle then experienced a loss of power steering assist. The vehicle was taken to the dealer, who determined that the steering gear had fail... Read more

Incident date: Oct 5, 2025

My vehicle is under an open safety recall 01C involving the PTU system, and there has been no remedy available for nearly a year. This defect caused a dangerous and sudden loss of acceleration while I was driving, and the manufacturer has still provided no fix, and no support through the dealership. The incident occurred when I was stopped at a red light. When the light turned green,I pressed the... Read more

Incident date: Oct 24, 2025

My Jeep is disabled due to a drivetrain failure covered under Jeep’s XJ1 Warranty Extension. The required part is on extended backorder (weeks) and Jeep is unable to provide a remedy or transportation while the vehicle is inoperable. This results in a safety hazard and unreasonable delay of repair. Power Transfer Unit (PTU) failure under warranty extension XJ1. Vehicle is disabled and cannot be... Read more

Incident date: Nov 25, 2025

Power steering failure and tech said it was corrosion of wire harness and not considered a mechanical failure. Water had entered the power steering rack and harness. Pump and rack need to be replaced as well. Driving on highway and power steering gave out without warning. Had to pull to the side of the road. Safety at risk.

Incident date: Dec 5, 2025

Describe the Safety Issue: My 2023 Honda Accord (VIN: 1HGCY1F28PA010141) stalled in traffic due to electrical system failure. A certified Honda technician found undisclosed non-factory wiring, exposed wires, removed aftermarket alarm components, BCM communication failure, and multiple hard codes that cannot be cleared. The vehicle has serious electrical defects that affect engine communication and... Read more