Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 115,173 complaints — component: STEERING
DODGE
CHALLENGER
(2014) — STEERING
Dec 19, 2025
Incident date: Jan 2, 2002
Steering wheel locks up at while driving making it very hard to turn. The dealerships, wants $200/300 for a diagnostic fee and $3k to repair it. This has been reported for years now as you can se with the other complaints. Dealerships must be held accountable for such safety hazards. Thousands of these cars are on the road and millions of lives are in danger. You are our voice please speak up... Read more
Incident date: Nov 12, 2025
Steering wheel gets stuck when turning left on speed 35-50 or over
VOLKSWAGEN
PASSAT
(2020) — STEERING
Dec 18, 2025
Incident date: Dec 11, 2025
Steering wheel controls stopped working, no horn either. Probably no airbag but haven't got into an accident. There was recall on the same part for the until 2018, but the new part I was going to install lists that if fits cars 2016-2022 Part # 5K0-953-569-BC Recall from VW. Number: VWP-18-11, Will replace part for my fiance,
Incident date: Oct 21, 2025
Authorized dealership service department (Toyota West/Germain Automotive Group) performed structural repairs and released a vehicle back to me as safe. I operated this vehicle on public highways with my child. Upon subsequent inspection, the same dealership declared the vehicle a 'Total Loss' due to structural frame damage caused by their own technician. The dealership knowingly allowed a structur... Read more
Incident date: Dec 17, 2025
Subject: Safety Recall Concern - VIN: [XXX] - Location: Ukraine Message: "I am writing to report a safety concern regarding my 2024 Honda CR-V (VIN: [XXX] ), which was originally manufactured for the U.S. market and is currently located in Ukraine. According to the official Honda MyGarage portal, my vehicle has two active and unremedied safety recalls: NHTSA Recall 24V-763 (Manufacturer Code: ... Read more
MERCEDES-BENZ
C300
(2016) — STEERING
Dec 18, 2025
Incident date: Apr 19, 2024
I am writing to formally report the premature failure and subsequent replacement of the electronic rack and pinion on my 2016 Mercedes-Benz C300 4Matic sedan. This repair was performed at Sears Imported Autos on 4/19/2024, at a cost of $5,840.14. Invoice number at Sears Imported Autos is XXX. My vehicle, VIN [XXX] , had only 74,427 miles at the time of the failure. The failure of a critical ste... Read more
Incident date: Dec 8, 2025
I am writing to formally demand that Stellantis replace the drag link assembly on my 2017 Ram 2500 at no cost to me. The welding performed during Safety Recall V06 in 2019 has rendered my vehicle unable to receive proper wheel alignment, creating an ongoing safety issue and causing premature tire wear. Background In 2019, my vehicle was brought to dealer to have Safety Recall V06 performed. The r... Read more
Incident date: Dec 12, 2025
Vehicle only has 13K miles and is one year old, and is making a clicking noise when turning. Especially noticeable when it's cold or I just started driving the vehicle. Called Honda Dealership and the service advisor acknowledged that they're aware of this problem but do not have the parts available to fix it. I believe this vehicle has a problem with defective CV joints/ankle. I was told they wou... Read more
Incident date: Dec 17, 2025
Im experiencing. 1.)engine malfunction, 2.) def system not performing auto regen or standby regen, 3.) check engine light on, 4.) def engine blinking continuously, 5.) steering wheel control pulling to the passenger side, 6.) carbon monoxide inside truck due to heater control knob turned on or off and it still blows heats and fumes inside truck whether its on or off, 7.) ROOF ID L... Read more
Incident date: Nov 13, 2025
While driving, the vehicle has repeatedly experienced sudden loss of power and electrical failures without warning. During these events, the dashboard flickers, warning messages appear, and the vehicle shuts off or goes into reduced power mode. When this occurs, steering becomes extremely difficult, braking becomes stiff, and the vehicle cannot accelerate. These incidents have happened multiple t... Read more
Incident date: Nov 7, 2025
The cv joint is knocking upon turning in either direction I'm concerned for my safety.
Incident date: Nov 24, 2025
Reoccurring steering issue- After having the steering wheel rac & gear box replaced in April 2024 on my 2022 CRV (purchased brand new), the issue is reoccurring in Nov. 2025. . My 2022 CRV steering wheel sticks when driving on the interstate and doesn’t want to turn and is difficult to steer causing me to have to jerk the wheel and nearly wreck my car. The steering wheel also feels loose and sp... Read more
Incident date: Apr 2, 2024
While driving on the interstate at 60+ speeds, my steering wheel sticks and has locked up causing me to jerk the wheel so hard that I went into another lane and almost wrecked. Initially the issue happened when the car had 31k miles on it and was repaired by Honda under warranty. Now, at 51k the same steering issue is happening again and they are charging me to fix it. The first part replacement o... Read more
LAND ROVER
RANGE ROVER SPORT
(2016) — STEERING
Dec 18, 2025
Incident date: Dec 16, 2025
My car is swerving and uncontrollable upon accelerating and feels very unstable when taking turns.
Incident date: Dec 13, 2025
Driving while pitman arm broke in half lost total control
Incident date: Dec 4, 2025
Vehicle: 2018 Tesla Model X Recall Reference: Tesla eMMC Recall – NHTSA Campaign Number 21V-035 (Recall 21V035000) Defect Description: In March 2021, Tesla notified me by email of a recall involving failure of the eMMC memory chip in the Media Control Unit (MCU). This defect is known to cause loss of vehicle system functionality and safety-related features. Despite this notification, Tesla has r... Read more
Incident date: Jul 5, 2025
Steering rack is starting to creak non stop, it began around 4k miles, the car currently has 5,350 miles. Brought car to Lia Honda, Northampton, Ma. They tightened up all front suspension bolts but this did nothing and told me "drive the car more to see if the noise goes away" However after spending 5 mins researching on the internet I came across a plethora of 11th gen accord owners complaining a... Read more
Incident date: Nov 25, 2025
The power system assist fault light came on and steering is very difficult
Incident date: Dec 13, 2025
A structural chassis component (V-brace) was permanently removed from my vehicle by Tesla Service during a service visit. The removal was performed under a Tesla-described engineering retrofit (Tesla Service Article 9188600). The component was not reinstalled or replaced, and Tesla stated that once removed it cannot be reinstalled. The service visit was originally initiated due to a persistent rat... Read more
Incident date: Nov 25, 2025
my daughter drove the vehicle for an appointment. Parked it went in and upon return, started it but could not turn the steering wheel. It was nearly impossible to turn the wheel. When turned with force, it would vibrate. Message popped up stating "Power Steering System (EPS) Problem". I had it towed to my mechanic who identified the problem but wasn't able to obtain the parts due to non-availabili... Read more
MERCEDES-BENZ
GLK350
(2013) — STEERING
Dec 17, 2025
Incident date: Sep 12, 2025
I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am n... Read more
Incident date: Dec 17, 2025
Transfer case on 2019 X5,yes available for inspection upon request. At stop position making right turn or left turn the vehicle jutters,also in reverse. Yes - confirmed by the bmw service center who tried to charge for diagnostic fee. Manufacturer knows of issue on 2019 X5 models. Video of these transfer case issues all over online in videos. Issue started about 6 - 9 months ago.
CHEVROLET
SILVERADO 1500
(2022) — STEERING
Dec 17, 2025
Incident date: Oct 29, 2025
Torque converter needs to be replaced at about 35000 miles. Power steering rack needs replacing at 36000 miles. Both of which would be considered major repairs for a vehicle with such low mileage.
Incident date: Dec 17, 2025
Sudden & unexpected power assist failure of the electronic power steering system (EPS). It had an intermittent failure for approximately 3 seconds before total failure then the steering warning illuminated in the instrument cluster. I feel that this absolutely is a safety issue, as the steering is extremely difficult to operate without the rack being powered, much more so than old style power ass... Read more
Incident date: Dec 16, 2025
Less than a half mile into my work day the van started flashing all warning lights ( Hill assist, power steering, service engine, abs ETC.) I was on a busy road and was attempting to pull off to safety But the van turned off. Was able to jump it after 2 attempts and get it to the dealer 1 mile away, without any other lights coming back on aside from CEL. Dealer informed me I have 2 Corroded wiring... Read more
JEEP
GRAND CHEROKEE
(2023) — STEERING
Dec 17, 2025
Incident date: Mar 4, 2025
Power steering light came on and I took my 2023 Jeep Grand Cherokee (3.6L) to Cape Coral Chrysler Jeep Ram and they said it would be $3929.89 to fix for me. Replace Steering Rack and Pinion. This is a SAFELY ISSUE and I feel I should have to pay that much to fix a 2023!!!
Incident date: Dec 1, 2025
The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, vibrated, and made a knocking sound. The vehicle was taken to an independent mechanic and a dealer, and it was determined that the steering coupler needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage w... Read more
LAND ROVER
RANGE ROVER SPORT
(2014) — STEERING
Dec 17, 2025
Incident date: Dec 17, 2025
The contact owns a 2014 Land Rover Range Rover Sport. The contact was informed by an NHTSA agent that the VIN was included in NHTSA Campaign Number: 25V514000 (Steering). The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Incident date: Nov 19, 2025
Several times in the past year the power steering has spontaneously failed requiring significant Force to stabilize the vehicle and creating an obvious Hazard while driving. The forward Collision system indicates there's a fault while this occurs. Sometimes this is cleared by cycling the power on and off. The vehicle has been inspected by the dealer who indicated they cannot locate the source of t... Read more
LAND ROVER
RANGE ROVER SPORT
(2017) — STEERING
Dec 17, 2025
Incident date: Dec 17, 2025
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable, and the vehicle unexpectedly drifted to the right. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle ... Read more
Incident date: Jun 1, 2023
While driving the steering randomly gets stiff when turning to the left. This seems to only happen while on the highway. After googling issues with this model vehicle, I found that the electronic power steering system could be the culprit. I am not sure but it makes sense. This is a big safety concern because it could cause an accident and possible life loss. I have taken this vehicle in a few tim... Read more
Incident date: Oct 8, 2025
On [XXX], while using Full Self-Driving (FSD) to drive to a hospital in Oak Park, Illinois, the vehicle experienced sudden unintended acceleration during the disengagement of FSD. As the vehicle approached the hospital area, I initiated disengagement of FSD to manually enter the parking area. During—or immediately after—the disengagement, the vehicle suddenly accelerated at full power without ... Read more
Crash
2 injured
Incident date: Dec 4, 2025
Vehicle lost steering and brakes suddenly. Many errors on screen such as: Brake System Failure, ABS Failure, ESC Failure, Traction Control Failure, Maximum Vehicle Speed 43mph. Was able to slowly get home with no power assisted brakes. Did not drive it any more until it was taken to dealer 2 days later and the dealer could not replicate the errors. Dealer was able to see stored error codes; h... Read more
Incident date: Dec 17, 2025
When driving on the highway and making small adjustments to keep straight, the steering system will get stuck and suddenly jerk. This causes you to overcorrect and you have to steer back the other direction. This issue has continued getting worse and now affects the car at speeds >20 MPH. This used to only occur at >60 MPH.
Incident date: Dec 16, 2025
The car was parked totally normal, went into a store, then came out to start it and when it was put in drive every light on the dash came on and gave a warning for “brake system failure top speed 43 mph” “service traction control” “service esc” “service steering column lock” “service brake pad monitor” “trailer brakes disabled service required”. Shut the vehicle off and res... Read more
Incident date: Dec 16, 2025
The front suspension control arm was completely detached due to unfastened bolts. While this happened on the parking lot at low speed, such detachment at highway speed would certainly lead to major damage, loss of control and injuries or death to the driver. Pictures attached show that the bolts did not have any thread lock applied and simply unscrewed themselves due to vibration. The vehicle was... Read more
Incident date: Apr 1, 2025
Where do I start. Spring of 2024 I believe, less than 55,000 miles, my transmission went out. No warning. I just went out to my vehicle to go to work and when I put it into reverse, my vehicle make a awful noise, jerked forward almost going into my garage door, then wouldn't move.. I put it back in park, tried to put into reverse again and it wouldn't go. It was stuck in park. Had to get it towed ... Read more
MERCEDES-BENZ
E 350 4MATIC
(2025) — STEERING
Dec 17, 2025
Incident date: Aug 19, 2025
The steering and suspension system appears to be malfunctioning. The vehicle consistently pulls to the right during normal driving and does not track straight when the steering wheel is held centered. This condition requires constant steering correction and affects vehicle stability and control. My safety and the safety of others are put at risk, particularly at highway speeds or during emergency... Read more
Incident date: Dec 16, 2025
As with other Chevy bolts, the rack and pinion steering completely broke no longer able to steer vehicle.
Incident date: Dec 2, 2024
Death Wobble at highway speeds between 72-75. Shaking hard at these speeds.
Incident date: Dec 15, 2025
The built in heater for my steering wheel is making the steering wheel smoke.
Incident date: Dec 16, 2025
There is a knocking/clicking sound when I accelerate and turn. It sounds like a CV joint. I had it evaluated by the dealer today and they reported they heard it once, but could not reproduce the problem, so they tightened some bolts, but that was all. As soon as I left the dealer it made the noise coming out of the dealer's driveway and multiple times on the way home. I have scheduled another ... Read more
Incident date: Dec 8, 2025
My cars rack and pinion went out with the mileage just over 100,000 miles and I was told that this is a problematic something to do with the inappropriate silicone. Spending $85,000 on a car you would think that this is not something you would have to experience. The car was making a little bit of noise, turning left or right couple days later than it completely went out on me and had to drive the... Read more
Incident date: Dec 16, 2025
The contact owns a 2023 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel was stiff and unexpectedly swerved from left to right. The contact previously received notification of NHTSA Campaign Number: 23V704000 (Steering). The vehicle was taken to the dealer, where... Read more
Incident date: Dec 4, 2025
The power steering went out during routine around-town driving. One moment it was steering fine, the next moment it became extremely difficult and sluggish. There were no warning lights or warning of any sort until the steering wheel started jerking unevenly as I tried to turn. I was able to get control of the vehicle and pull it to the side of the road. There was no difference in the engine nois... Read more
Incident date: Dec 1, 2025
After noticing a "groaning/moaning" sound from the vehicle when turning sharp at low speeds the vehicle was brought into a dealership to be inspected. After inspection, the mechanic stated that the sound is coming from the rear differential and that it would need to be flushed/cleaned up to three times as a potential correction. If the clean/flush does not correct the issue, they would need to rep... Read more
Incident date: Nov 19, 2025
Power Steering Randomly Goes off taking the Traction Control with it. Terrible for the snow roads to have. Have to life the steering wheel slightly when starting to the car get it to work. Steering Angle Sensor or Torque Position Sensor Maybe??
Incident date: Oct 30, 2025
My 2025 Honda Accord Hybrid (approx. 37,500 miles) has developed a dangerous steering defect identical to the widely known 'Sticky Steering' issue affecting the 2022-2025 Civic and CR-V. The Safety Incident: While driving at highway speeds (45-70 mph), the steering wheel physically 'sticks' or 'locks' in the center position. To make minor lane corrections, I must apply abnormal force to break the... Read more
Incident date: Dec 3, 2025
Brakes malfunctioned and car spun out and hit deer
Crash
Incident date: Dec 16, 2025
Steering becomes stuck in a curve and doesn't return to center. This creates a very dangerous condition when the steering "unsticks" and causes the car to veer from side to side. Condition is caused by a failure inside the electric power steering rack.