Consumer Safety Complaints

Incident date: Aug 1, 2025

on 8/1/25 service steering assist light came on, vehicle was driven to the auto repair shop with no hard codes to diagnose. Vehicle was driven towards home on 8/6/25 and lost all steering within a matter of seconds while on the highway at 60 mph. Steering assist light came on and stabilitrac light flashed. Vehicle had to be towed and rack and pinion needed replacing. Once fixed the vehicle was dri... Read more

Incident date: Dec 15, 2025

Steering rack and pinion locked up while driving, delayed inputs, unsafe at high speed. Service power steering light came on, disappeared shortly after with steering inputs still jumpy and hard to control.

Incident date: Dec 19, 2025

The contact owns a 2010 Mercury Mariner. The contact stated that after starting the vehicle, the message "Power Steering Assist Failure" was displayed, and the steering wheel became extremely difficult to turn in either direction. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously repaired under ... Read more

Incident date: Oct 18, 2025

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving and attempting to make a turn, there was a loud cracking sound coming from the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts to do the recall repair were not yet available. The vehicle was taken to the de... Read more

Incident date: Dec 22, 2025

Kia has a known ICCU issue with several of their electric vehicles. Mine went out yesterday creating an extremely dangerous situation on the road. After it blew, I lost the ability to accelerate or steer. This was obviously very scary for me and the drivers around me. I feel very lucky to have not been hit by another car. Although Kia is replacing these, this does not guarantee a fix. That is to s... Read more

Incident date: Dec 17, 2025

This 2021 Toyota Supra, subject to Toyota’s own “Original Brake System Defect” recall, exhibited chronic braking noise from delivery. Despite multiple dealership visits, the core issue was never resolved. The defect escalated in late 2025, with the vehicle intermittently displaying the most critical “STOP DRIVING” brake warning. In mid-December 2025, it experienced a catastrophic “Sudd... Read more

Incident date: Dec 22, 2025

There seems to be a constant problem with the service driver assist error code popping up and check engine light coming on. The ac heating keeps losing temperature. I've looked for support for this issue and it seems to be a common problem for chevy owners. Why isn't there a recall on this.

Incident date: Dec 1, 2024

Steering wheel covering delaminates and peels during normal use, creating loss of grip and distraction while driving.

Incident date: Feb 12, 2025

The contact owns a 2025 Vinfast VF8. The contact stated that while driving at an undisclosed speed, the cruise control and steering assist feature did not function as intended. The contact stated that the steering wheel independently steered into an unintended direction. The contact stated that the failure almost caused a crash. The contact stated that the failure had occurred twice. In addition, ... Read more

Incident date: Dec 20, 2025

Electronic power steering has stopped working, flashes a message on the dash, and vehicle is stuck with Armstrong steering without it's electronic assist.

Incident date: Dec 22, 2025

The contact owns a 2014 Chevrolet Caprice Police Pursuit. The contact stated that while driving at an undisclosed speed, the power steering became inoperable and failed to function properly, with the brake assist, power steering, stability control, and tire pressure monitoring system warning lights illuminated. The vehicle was towed to the residence. The contact also stated that while the vehicle ... Read more

Incident date: Dec 19, 2025

While driving the road was wet the vehicle brake failure and the steering wheels stopped completely lost control of the vehicle and keep running over the curb and hit moving vehicle

Crash

Incident date: Feb 1, 2025

Description of Issue: I am reporting a power steering system defect related to improper hose clamping that creates a risk of power steering fluid loss and potential loss of steering assist. At approximately 17,000 miles, in February 2025, a power steering fluid leak was observed originating at the power steering pump return hose. Original inspection by MB Bonita Springs, FL indicated 'NO LEAK'. ... Read more

Incident date: Dec 14, 2025

On Sunday, December 14, 2025, I was driving a 2022 Honda Civic Sport with my wife in the passenger seat when the vehicle’s driver-assist/steering system unexpectedly intervened and caused the vehicle to veer off the roadway and down a steep embankment (approximately 40–50 feet) without driver input. I attempted to correct the vehicle, but the vehicle failed to respond as expected. There was n... Read more

Crash 2 injured

Incident date: Dec 1, 2025

Recall 19v-631, I am experiencing a faulty steering issue as reported in the recall. My vehicle was in production around the same time as the recall vehicles.

Incident date: Dec 12, 2025

The vehicle starts but the steering wheel won’t move. It’s very stiff and takes two pairs of hands to turn it to the left or right.

Incident date: Dec 21, 2025

I'm Experiencing a KNOWN Jeep issue called the "DEATH WOBBLE". I only have 17800 miles on the vehicle and I'm 6 months out of warranty. when this vehicle gets into the death wobble mood it becomes totally uncontrollable and extremely unsafe to drive. the driver needs to slow down to under 40MPH or to a complete stop for it to stop. You can be driving at 65 MPH and the vehicle will go into convulsi... Read more

Incident date: Dec 19, 2025

Turning into a parking lot, power steering disengaged and warning message "Power Steering Assist Fault" appeared. Took the vehicle to an O'Reilly's auto store to have the DTCs read and the printed sheet listed code C1277-20: steering angle sensor signal failure. This issue was dealt with under the recall 15S18 and then customer satisfaction 15N01 for Ford, but I can't tell after calling Ford if my... Read more

Incident date: Dec 22, 2025

While driving, the power steering warning light illuminated and steering assist was lost. The steering became extremely hard, especially at low speeds. The vehicle makes grinding/whining noises when turning, and the car vibrates while in Drive. This creates a serious safety concern, especially during turns and parking maneuvers. Issue appears to be electric power steering (EPAS) failure.

Incident date: Oct 1, 2025

The right side passenger CV joint makes loud clicking sound turning.

Incident date: Dec 21, 2025

As I was driving onto the highway, my battery low voltage indicator came on and shortly after my power steering failed. I had this issue earlier this year in April 2025 and replaced the old battery with a new one but after this incident, I don’t think it’s the battery anymore. I believe it’s the Electric Power Steering system.

Incident date: Jan 8, 2025

The vehicle's suspension is excessively stiff and harsh since new, transmitting all road imperfections, bumps, and irregularities directly to the driver and passengers, causing discomfort and fatigue. Additionally, there is abnormal noise (clunking/rattling/creaking/popping) from the steering rack area, especially when turning the steering wheel at low speeds, over bumps, or when stationary. The s... Read more

Incident date: Dec 20, 2025

Power steering went out and Esc warning came on the dash . This has happened multiple times mostly while sitting at idle. Turned off car and restarted and it was corrected. This is becoming more frequent.

Incident date: Nov 27, 2025

I am submitting this complaint to report a serious safety defect involving a complete loss of steering control in my vehicle, 2013 Scion FR-S. While driving and making a turn, the steering system failed entirely, leaving me unable to control the direction of the vehicle. I retained only braking and acceleration capabilities. There where no waring lights or mechanical indicators of potential or pr... Read more

Crash

Incident date: Nov 22, 2025

The Legacy (my third one) was about a month old and had about 30 miles on the odometer. I had no warning of any problem with the car. On or about 5:45 PM on Oct 22, 2025 I was driving my Subaru Legacy when the engine stalled. I was in the HOV lane of an interstate highway. Multiple times the starter failed to restart the engine. Traffic was blocked in my lane and diverting around me. It was dusk w... Read more

Incident date: Dec 7, 2025

1.)When driving the vehicle it will randomly shutoff while driving with loss of brakes and steering until it will randomly turn back on.The vehicle experiences intermittent electronic and drivability malfunctions. The issue appears to involve one or more vehicle control modules and/or electronic systems. At times, warning lights and system messages appear, and vehicle performance is affected. The ... Read more

Incident date: Dec 15, 2025

“Violent steering oscillation / loss of steering control at highway speeds” Speed when it occurs (usually 45–70 mph) Trigger (bumps, bridge joints, potholes) It requires slowing significantly to regain control. “This is consistent with Jeep’s known steering damper failure causing death wobble. I requested evaluation under Jeep’s known corrective actions.”

Incident date: Nov 29, 2025

I was driving down the road and lost all control in the steering wheel. No power steering at all. A steering wheel with exclamation point light flashing on dash. Dealership quoting $4100 for this repair. I checked to see if there is any recalls and none for mine but many for models 2019 and above. It states "some" 2018 models. I would like to see if my repair qualifys for this recall. A costly re... Read more

Incident date: Dec 1, 2025

The vehicle steering locked up doing 65 mph, this could have potentially caused an accident. It would not turn after several attempts. The power steering rack and pinion had malfunctioned after careful diagnosis.

Incident date: Sep 1, 2025

Steering wheel locked driving hazard lights on dashboard on power steering light on stranded on road with my kids took it to riverside chevrolet almost 2 months in dealership 2 technician could not give me a diagnostic on the truck they could not repair the vehicle vehicle not drivable

Incident date: Dec 20, 2025

The steering wheel locks at 9 and 3 when turning the wheel. It doesn’t spin back like it should when returning straight. Very dangerous!

Incident date: Sep 3, 2025

The warning light for a steering assist needs service came on the dash. The dealer had a code (po128) that pertained to a bad thermostat and coolant temp. sensor. The steering assist could have failed, along with possible engine damage. The dealer replaced the thermostat and the coolant temp sensor. Their were no police or insurance reports needed.

Incident date: Dec 19, 2025

Was driving at 55mph and suddenly truck went into a terrible death wobble & almost caused a serious crash. On 11/25/2025 I had taken it in to the ford dealership to correct this problem since it had happened four times in August & September of this year. Which also almost caused four serious accidents. The ford dealer replaced L & R dragline ends & adjuster sleeve.Replaced right outer tie rod end ... Read more

Incident date: Sep 10, 2024

Bushing related to steering wheel was a safety issue that causes steering wheel play and possible loss of control. I was never informed of the issue and Kia said it would not repair it since the warranty expired.

Incident date: Dec 13, 2025

Sometime sudden decrease of power , f250 truck rpm goes high while parking with engine on and now pitman arm broke off causing no control of steering . Having it push safely off the road , contact dealership but no parts to fix and timely how long it takes to get part to fix problem. 2020 ford f250 start but very unsafe to operate with no control of the steering

Incident date: Dec 19, 2025

Transition light it pulls when put into gear and lost power when trying to accelerate when driving.

Incident date: Sep 1, 2025

Electric Power Steering has failed on my car. Warning shows up saying power steering. Live in a snowy deer populated area impossible to turn wheel in these situations to avoid a collision. There was no actual accident that occured but there more than likely could be.

Incident date: Jun 19, 2025

The contact called on behalf of the owner of a 2013 Lexus GS 350. The contact stated that while his daughter was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle while making a right or left turn, and the steering wheel was moved all the way. The contact stated that it felt like the tires were driving over a bumpy road. In addition, the vehicle independently v... Read more

Incident date: Nov 1, 2025

Steering is slightly loose and thumps when turned to the right.

Incident date: Dec 15, 2025

The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 40 MPH, the “Service Advancetrac” and “Service Power Steering Now" messages were displayed. The contact stated that the traction control warning light was illuminated. The contact stated that the vehicle was taken to the residence, and the vehicle was shifted into reverse(R), and the steering wheel becam... Read more

Incident date: Dec 15, 2025

When I was pulling out of the gas station parking lot on Dec 15th, 2025, I pressed the gas and heard a noise that sounded like high RPMs. I then approached the intersection and attempted to press the brake and the brake would not press in, it was hard. My truck then continued to move forward. I attempted to turn the steering wheel as a truck was coming at me. The steering wheel would not turn or m... Read more

Incident date: Jun 5, 2024

After Tesla replaced my high voltage battery in May of 2024 all of the following started to happen. Prior to the replacement none of these issues were present. While driving under normal conditions, my 2021 Tesla suddenly and violently steered into an oncoming lane or toward the roadside without any driver input. The steering wheel physically turned on its own with force. Full Self-Driving was NO... Read more

Incident date: Dec 15, 2025

The power steering on the truck would quit working at times. I made an appointment with a local dealership to have it checked out. I was told the steering rack was binding and would need to be replaced. I was also told there was a two to four week backorder on the parts. As I am trying to back out of my garage to take it to the dealer the steering totally locked up. I called a wrecker to take the ... Read more

Incident date: Dec 16, 2025

Vehicle: 2018 Lincoln Navigator VIN: [XXX] Component: Steering Mileage: 103899 Complaint Narrative: I recently purchased a 2018 Lincoln Navigator and took delivery on December 10, 2025. Within days of delivery, I observed a metallic contact noise originating from beneath the steering column. The noise occurs consistently when the vehicle is turned off, within one to three seconds after ignitio... Read more

Incident date: Dec 5, 2025

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed electronic power steering rack. In addition, the contact was informed that the electronic steering rack was internally short-circuit... Read more

Incident date: Sep 5, 2025

My car steering is locking up while driving on highway and regular roads. Resulting almost in not being able to control and crash. I also had a recall for my engine which was already replaced and now having same issue with oil burning and not leaking.

Incident date: Aug 20, 2025

Faulty CV joint that produce knocking sounds when turning, recently, along with the knocking noise there is a loud bang noise when trying to turn with some acceleration, the noise is very loud and seems to be something is going to break. It may break down on turning. CV joints were replaced for this car twice and the problem is still comes back, recent diagnosis determined they will need to be re... Read more

Incident date: Dec 19, 2025

I was driving on the highway at around 70mph, switched lanes and the steering wheel randomly locked up. Gladly, I was aware of the situation and avoided a HUGE car crash but the steering started to work a few seconds later. I am very nervous to drive the car now.

Incident date: Dec 12, 2025

The contact owns a 2017 Ford Explorer. The contact stated while driving at approximately 10 MPH, the steering wheel became stiff with the message "Power Steering Loss" displayed. The vehicle was pulled over to the side of the road and restarted; however, the failure persisted. The contact related the failure to NHTSA Campaign Number: 17V530000 (Steering). The vehicle was not diagnosed or repaired.... Read more

Incident date: Dec 18, 2025

Steering wheel is making a buzzing noise when you turn the wheel towards the left or right while you’re driving. It will make the noise in park doing the same back and forth. I’m afraid that my power steering will go out while driving.