Consumer Safety Complaints

Incident date: Mar 26, 2026

The power steering has stopped working. After starting the car it shows a "Steering Assist Fault" message and the steering doesn't work. Thankfully this happened when the car was stopped. My car battery is fine so this must be a failure in the Electric Power Assisted Steering (EPAS) system.

Incident date: Mar 23, 2026

steering gets stuck or requires intense effort to move from center, specially on freeway or slight turns. feels dangerous specially when being on the freeway. took it to get looked at & they want me to pay for a repair that is listed on other cars that were recalled.

Incident date: Dec 1, 2025

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel became extremely stiff. The steering wheel was extremely difficult to turn. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 160,000.

Incident date: Dec 11, 2025

The SRS spiral cable assembly (clock spring), located directly behind the driver's instrument display in the steering column, is producing an intermittent crackling noise. The component is available for inspection upon request. Safety risk: The clock spring is a safety-critical component responsible for airbag deployment, horn operation, and steering wheel controls. A malfunctioning clock spring ... Read more

Incident date: Mar 4, 2026

My horn started to honk on its own the front windshield wipers will not stop and the turn signals does not work anymore I was told the clock spring needs replaced there is a recall on google but now showing with my vehicle

Incident date: Mar 12, 2026

The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking abnormally. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the failure had occurred while driving over a speed bump or while turning the steering wheel. The vehicle was taken to an independent mechanic, where... Read more

Incident date: Mar 19, 2026

The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 35-40 MPH, the vehicle experienced a loss of power steering assist. The EPS message was displayed, and the air bag warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufact... Read more

Incident date: Mar 24, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake while driving at slower speeds, and the shaking ceased while driving at higher speeds. The message "Steering Fault - Service Now" was displayed. The vehicle was taken to an independent mechanic who diagnosed an ABS and power steering failure and determined that th... Read more

Incident date: Mar 23, 2026

The vehicle experienced significant vibration at highway speeds and during braking within the first 6 months of ownership. The issue was confirmed by a dealership, and the rotors were resurfaced as a corrective action. The problem has now returned, and the rear brakes have worn down to metal-on-metal at approximately 35,000 miles. The rear brake pads are also unevenly worn, while the front brake ... Read more

Incident date: Mar 11, 2026

My infotainment system is brikecked ! I cant turn off my lane assist and its like a battle to keep it in roads that dont have lines and especially when you get stuck in a groove of a road. Its scary! I got put into a grove my car being awd the rest followed and I get out of the grove and lane assist put me back in amd it almost put me all the way into the same gaurdrail I just avoided. My car is ... Read more

Incident date: Dec 1, 2025

I am reporting a safety-related electrical failure involving the heated steering wheel system in a 2023 Jeep Wrangler. While driving, the heated steering wheel malfunctioned and produced smoke from the steering wheel area. This created an immediate safety concern due to the presence of smoke and the potential for electrical overheating or fire in a critical driver control component. This was not a... Read more

Incident date: Feb 2, 2026

While driving the car, the steering locked up making the vehicle unable to turn. Thank got it happened in a parking lot where the truck blocked traffic for hours before getting towed. The dealer took 6 weeks of guessing the problem with Ford engineers. Replacing numerous parts in an attempt to guess what the issue was. After contacting Ford directly and expressing my concerns over the safety o... Read more

Incident date: Mar 21, 2026

Vehicle steering wheel fails to return to center after sweeping turn. Found it’s a common issue and is incredibly dangerous and should be recalled!

Incident date: Mar 25, 2026

There's a very common issue with these vehicles where the steering rack breaks and causes a number of issues including a clunking noise when driving over bumps and a rattle in steering wheel when turning left and right. However the most important and dangerous issue is that the steering wheel stops returning to center after making a turn. The steering wheel will move about 1/2 of the way back to c... Read more

Incident date: Mar 25, 2026

I own a 2008 Chevrolet Malibu LTZ (VIN [XXX] ) with an electric power steering (EPS) issue that matches GM’s known EPS defect and recall 14V‑153 / bulletin 15356 for 2007–2012 Malibus. The steering is very stiff and hard at low speeds, the car feels like it is dragging, and the steering wheel shakes back and forth while driving, especially at low to moderate speeds. A Chevrolet customer‑se... Read more

Incident date: Mar 24, 2026

The contact owns a 2005 Hummer H2. The contact stated that while the vehicle was parked, fluid started to leak from the steering wheel. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

Incident date: Mar 25, 2026

I have a 2022 Tiguan SEL R-Line with constant beeping of Lane assist not available.The steering wheel was replaced before but now i'm no longer in warranty but the lane assist not available is still happening. there is a NHTSA Technical Service Bulletin (TSB) 2070207/1 but it only applies for warranty coverage vehicles.

Incident date: Mar 12, 2026

On [XXX] 1512PM. Drive on [XXX] with auto pilot driving. Seen on construction and hit some object driver side by front bumper , fender, Side mirror,Door and Wheel. Couldn't avoid crash by control handle. There is none of airbag action. All deployed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash 1 injured

Incident date: Mar 25, 2026

I am having power steering issues. I reached out to Chevrolet and they said in their system the recall was performed in 2019 prior to me purchasing the vehicle in 2021. I should not have to pay for an issue that was recalled. I’m unaware of what was done prior to my purchase of the vehicle in 2021

Incident date: Mar 24, 2026

The contact owns a 2026 Chevrolet Trax. The contact stated that while starting the vehicle, the message "Brake System Failure" was displayed. The contact turned off the vehicle, waited for a while, and then restarted the vehicle. After restarting the vehicle, the message "Steering System Not Engaged" was displayed. The contact turned off the vehicle. The vehicle was towed to the dealer, who inform... Read more

Incident date: Mar 16, 2026

I purchased this car 2 weeks ago and noticed when I drive over 45 mph the steering wheel kind of freezes up and shakes. A warning sign pops up that say steering required and has a symbol of a steering wheel with hands on each side of it. This lasts for about 10 seconds or so, then goes away. Feels really scary like I could get into an accident. This is the first place I have reported the probl... Read more

Incident date: Mar 16, 2026

Sudden loss of power steering at slow speeds. There was no warning lights prior to loss of power steering. I was able to avoid accident by moving quickly into a parking lot There is recalls for The EPS from 2013 to 2015 manufacturing date starting January 22nd of 2015 My truck was manufactured January 6th. There are two recall numbers s19 covers 2013 to2015 along with VB9 covers 2013 to 2019.

Incident date: Mar 7, 2026

Incident Date，March 07, 2026] Current Mileage, 31625 miles I am reporting a catastrophic structural failure of a safety-critical suspension component on my Tesla Model Y. Upon inspection, I discovered that one of the bolts securing the driver-side lower control arm has completely detached and fallen off. A second bolt is approximately 50% loose. This has caused a significant safety hazard... Read more

Incident date: Mar 16, 2026

The vehicle experienced a failure of the air suspension system, initially presenting with warnings indicating the vehicle was raising and advising not to drive to avoid damage. Shortly thereafter, the vehicle became visibly uneven, tilting approximately 2–3 inches to the driver side. I took the vehicle to Rivian service, where they confirmed the air suspension had failed. The repair was not cove... Read more

Incident date: Mar 24, 2026

Description of the issue: While driving, the steering wheel suddenly develops a significantly increased resistance. This resistance can only be overcome by applying noticeably higher force. The steering feels as if it is “sticking” or momentarily binding. Driving conditions where the issue occurs: - Frequently on highways - Also on rural roads - Occurs both while cornering and while driving s... Read more

Incident date: Jan 5, 2026

I purchased a Certified Pre-Owned Mazda CX-70 that exhibits intermittent and unpredictable steering behavior, creating a significant safety concern. The steering will intermittently stiffen and then pull the vehicle left or right without driver input, at times toward oncoming traffic or the breakdown lane, requiring immediate correction. On straight roads, the vehicle does not consistently track a... Read more

Incident date: Mar 25, 2026

Steering gear box. Very sloppy while driving . not safe

Incident date: Feb 9, 2026

According to your recall that states: Recall date 2024-01-17 Recall no. 24V022000 Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist. Recall consequence Loss of power steering assist while driving increases the risk of a crash. My car is not included in ... Read more

Incident date: Mar 20, 2026

I experienced a total steering lockup and loss of vehicle control immediately following a steering column and suspension repair at a certified Tesla service center at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Dec 17, 2025

Power steering assist failure on the message board. Making it hard to turn come on and off at different times. Changed rack and pion and steering wheel sensor. Started in Dec 2025 continuing to present

Incident date: Mar 17, 2026

The contact owns a 2018 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. There was an abnormal clicking sound coming from the steering wheel. No warning lights were illuminated. In addition, the contact stated that the failure had occurred while making a right turn. The contact stated that excessive force was n... Read more

Incident date: Mar 16, 2026

Purchased the Mazda Cx-90 2024 and was told that all recalls had been cleared and completed. Steering recall for worm gear and grease had been cleared. Not consistent but when taking turns will have a sudden jerk and increase in steering, especially with left turns. called and reported to Mazda dealership and told by mechanic that this needed to be reported due to an undergoing investigation on re... Read more

Incident date: Dec 1, 2024

Stick steering wheel. Excessive force need to steer while making a turn.

Incident date: Mar 1, 2026

When moving forward at very slow speed, the steering wheel bounces as if it had been hit by something and we hear a loud "thunk". The whole front end of the car vibrates. This has also happened once while completely stopped at a traffic signal. This has been happening for several months, and we know that others have reported the same problem, but the dealer is unresponsive. We are worried ... Read more

Incident date: Oct 1, 2025

I was driving approximately 35mph and the steering got extremely difficult. I had to use all my strength to try to turn the wheel. I pulled into a gas station parking lot, turned the car off, restarted the car and steering was back to normal. Has happened 2 times since. I had a mechanic friend look at it and he couldn't find a reason why it would do that.

Incident date: Mar 20, 2026

On March 20, 2026, while my 2022 Audi Q4 e-tron (VIN: [XXX] ) was parked in my private garage at approximately 98% battery charge, I attempted to start the vehicle and experienced a complete electrical system failure. All electronic systems failed simultaneously, including: brake system (Brake System Failure warning displayed), parking brake sensor, traffic/charging system, power windows, and side... Read more

Incident date: Mar 24, 2026

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn while driving. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 128,604.

Incident date: Jan 1, 2008

The contact owns a 2004 Dodge Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), 15V313000 (Air Bags), and 05V462000 (Power Train); however, the parts to do the recall repairs were not yet available while the vehicle was in for service. The local dealer was made aware of the issue, and an appointment was scheduled to repair the vehic... Read more

Incident date: Sep 1, 2025

We purchased a new 2025 Coachmen Nova class B camper van on August 28th, 2025 from Olathe Ford RV Center in Kansas. On the drive home from the dealership, the van suffered a complete mechanical failure, shutting down while traveling 70 miles per hour at night on a busy highway. The engine, steering, brakes, lights and emergency blinkers failed, causing the vehicle to lose all control and stop sudd... Read more

Incident date: Feb 4, 2026

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more

Incident date: Jun 24, 2025

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the front suspension made abnormal knocking sounds. The vehicle was taken to the dealer, where the contact was advised that there was no earlier availability. The vehicle was taken to European Customs, where the front control arms were replaced with OEM parts. The vehicle was repaired. Th... Read more

Incident date: Mar 19, 2026

I was driving normal and almost lost control when electric power sterring rack and pinion went out. And after doing some research looks like this is a huge issue with all these trucks. Amd dodge refuses to recall the vehicle. Someone can die from this

Incident date: Nov 1, 2025

The contact owns a 2025 Nissan Kicks. The contact stated that while operating the vehicle with the telescoping steering wheel locked into position, the steering wheel erroneously moved from the locked position. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 35,000... Read more

Incident date: Mar 24, 2026

The contact owned a 2016 Dodge Ram 1500. The contact’s husband stated that while driving at approximately 30 mph, the steering wheel became inoperable and the vehicle unexpectedly veered to the left with no warning lights illuminated. Due to the failure, the contact’s husband collided with a car carrier vehicle. The contact’s husband suffered multiple injuries and was transported to a local ... Read more

Crash 1 injured

Incident date: Feb 22, 2026

Steering sensor failed as documented in Ford fixing the steering torque from a recall on B2778:EF. The steering would not turn and happened while driving near Airport Dr and Garrison in Carthage, Mo. There was traffic and could barely get the SUV to turn at all. Almost hit another car in a 35 mph zone when it happened. There was no warning or lights on dashboard at all. Loss of power steering ass... Read more

Incident date: Mar 23, 2026

The contact owns a 2022 Jeep Wrangler. The contact while driving at 70 MPH, the vehicle experienced the death wobble. No warning light was illuminated. A dealer was contacted. The contact pulled over twice and drove 65 MPH on the way to the residence. The vehicle was taken to the dealer where it was diagnosed that the steering damper and tie rod needed to be replaced. The steering damper and tie ... Read more

Incident date: Mar 24, 2026

The "Travel Assist currently not available" chimes every 30 seconds or so sometimes back to back constantly which is incredibly distracting and annoying. It causes me to lose focus of the road every time it pops up on the screen behind my steering wheel.

Incident date: Mar 1, 2023

What component or system failed? Is it available for inspection? The component is the Steering Gearbox Assembly / Rack and Pinion. The vehicle is currently in my possession and available for inspection upon request. How was your safety or the safety of others put at risk? While driving at highway speeds (40–70 mph), the steering wheel "sticks" or "catches" in the center position. To change lanes... Read more

Incident date: Mar 23, 2026

Driving down the road and had Stabiltrak disable and power steering go out, causing great difficulty to maintain control of steering the vehicle. My teenage son’s first vehicle and he was driving with myself and younger son as passengers. This could have been a very horrible situation. Apparently this is a pretty widely discussed and common issue with this vehicle make (a quick google search ... Read more

Incident date: Mar 23, 2026

2022 Honda CRV with 12500 miles on the odometer has Rack and Pinion problems. Dealer indicates internal wear. There is a recall # 24V-744 which may apply. Dealer vehicle service was prepared on March 23, 2026