Consumer Safety Complaints

Incident date: Jun 20, 2024

When driving the electric power steering began to malfunction in short periods of driving, making it very hard to drive safely. Until a few weeks later the whole unit stopped working and the power steering light came on. This made it hard to steer in high and low speeds. This put my car and others at risk in lane changing and during turns because of the seizing steering. Imagine if a person jumps ... Read more

Incident date: Jun 23, 2024

Bike intermittently goes into limp mode for VSS fault and codes related to the steering rate/yaw sensor. Had the problem confirmed and the manufacturer-recommended steering upgrade done by local Can-am dealer but the VSS fault and limp mode still happens, intermittently. My understanding, from reading forums online, is that this is a very common issue. I would rather they turn the VSS system off e... Read more

Incident date: Apr 1, 2024

While driving at highway speeds my steering wheel gets stuck to one side requiring manual assistance to move it back to center after turning.

Incident date: Mar 14, 2024

2016 nissan, noticed while stuck in traffic on highway on rainy day the vehicle seemed to want to loose power and battery light was coming on. I was able to exit highway an make it home. Later that night while at laundry mat headed to get food the car wouldn't accelerate eventually died an wouldn't start. Next day go to get it towed yet started no problem acceleration was fine alternator voltage w... Read more

Incident date: Jun 26, 2024

At a low speed coming to a stop sign on an uneven paved road the steering wheel shook and the brake pedal pulsed. I was unable to stop the vehicle in a timely manner. The outside conditions were normal and the pavement was dry. Luckily there was not a vehicle or pedestrian in front of me or I likely would have ran into them. It scared me and my daughter that was in the car with me.

Incident date: Jun 20, 2021

I was driving down the interstate when my car completely locked up, my brakes stopped working, the steering wheel wouldn't turn, the car completely shut down, so I had to make my way off the bisy interstate luckily I didn't have an accident so I took it to a mechanic and found out the alternator went out, so it was replaced then less than a year later i had issues with the headlights not working t... Read more

Incident date: Jun 5, 2024

ELECTRONIC POWER STEERING FAILED WHILE DRIVIING WITH WARNING. FAILED SYSTEM IS AVAILABLE FOR INSPECTION ON VEHICLE DUE TO LACK OF RECALL FOR SPECIFIC VEHICLE. COMPONENT FAILED WHILE DRIVING SPEED LIMIT ON HIGHWAY CURVE ENDANGERING SELF AND OTHERS. PROBLEM HAS BEEN CONFIRMED HOWEVER RECALLS ARE NOT APPROPRIATED TO VEHICLE IN QUESTION. IT HAS BEEN INSPECTED BY MECHANIC SHOP WHO STATED DEALERSHIP MUS... Read more

Incident date: Jun 26, 2024

The contact owns a 2014 Kia Cadenza. The contact stated that while reversing, he became aware that the electronic power steering briefly seized in position while turning, requiring an increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence while reversing. No warning lights were illuminated. The vehicle was not taken to th... Read more

Incident date: Jun 5, 2024

About three weeks ago, I started noticing the steering becoming "sticky," taking more effort than usual to begin to turn the wheel, especially noticeable when making small steering corrections at higher speeds. And once the additional effort is applied, there is a slight jerk of the steering wheel in the direction the effort is being applied, almost feeling as if there were "notches" into which so... Read more

Incident date: Apr 7, 2024

Sudden and complete loss of the electric power steering system. As I was entering a corner the steering wheel felt like it was almost locked, Incredibly hard to steer and barely managed to stay on the road. Had I been going any faster I could have been seriously injured or crashed into other drivers. Unable to fix vehicle as well, the steering rack is unservicable and on national backorder.

Incident date: Oct 20, 2023

The electric power steering went out in oct 2023 and I have been driving this using manual steering since. The truck only had 35000 miles on it when the eps failed. This needs to be recalled since other ram trucks have reported the same failure.

Incident date: Jun 24, 2024

The contact owns a 2011 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to drive from the parking lot; however, the steering wheel became very stiff, making it difficult to maneuver the vehicle. The contact was not able to turn the steering wheel to the right nor the left. The contact stated that the failure reoccurred. There were no warning lights illuminated. ... Read more

Incident date: May 7, 2024

While driving and trying to travel in a straight line the steering wheel would bind snd stick while trying make slight corrections. This would cause the vehicle to constantly swerve from side to side. The Hyundai dealer (Classic Hyundai) misdiagnosed the problem and claimed the car needed new strut bearings. An independent consultant found it was caused by an open ball bearing on the steering sh... Read more

Incident date: Jun 26, 2024

My car now says power steering assist fault and is impossible to turn the wheels on.

Incident date: Jun 26, 2024

While turning into a parking lot from the road, the steering locked up and was impossible to turn left or right. Basically stuck in the middle of the turn lane and parking lot. Flatbed tow truck was called and transported to a local repair shop.

Incident date: Jun 26, 2024

While turning into a parking lot from the road, the steering locked up and was impossible to turn left or right. Basically stuck in the middle of the turn lane and parking lot. Flatbed tow truck was called and transported to a local repair shop.

Incident date: Jun 26, 2024

The issue involves the steering of the vehicle at highway speeds. The steering gets stuck going straight and requires more force than usual to steer the vehicle. It feels like the straight line steering is stuck in position and then it suddenly gives way. This happens on most highway journeys at the moment between 50 and 70 mph. Because extra force is needed to push the steering out of the strai... Read more

Incident date: May 8, 2024

The shop is alleging that the Steering box failed causing the driver to loose control resulting in the death of the driver.

Crash

Incident date: May 2, 2022

At highway speeds the steering sticks or hangs up. This car has an early version of electronically assisted steering and research shows Honda has recalled some models for this issue ... but not my VIN. That doesn't make sense. Honda tells me that recalls are based on manufacturing facility which doesn't make sense on a safety issue. So, when driving at highway speeds, the steering will stick, pu... Read more

Incident date: May 6, 2023

There are two outstanding recalls on my vehicle and my local acura is in not able to repair them until January despite the safety compromise listed under each recall increasing risk for collision or fire

Incident date: Jun 26, 2024

Steering wheel buttons fail to activate turn signals no matter how hard they are pressed intermittently. Occurrences happens around 15% of the times when changing lanes or requiring signaling leading to increased danger due to failure of turn signals. Manifacturer has replaced steering wheel and problem still exists with no resolution. When presented to service center subsequently, I am instead re... Read more

Incident date: Jun 9, 2024

The dashboard showed an error message regarding the power steering. I took it to my mechanic and they put it on the computer to scan. It came back with 2 error codes. The first one was DTC C0569 46. The second one was DTC C0460 00/4B. I was told the dealership would have to address the issue. They told me these codes were not covered by the recalled part they replaced. The car has approximately 81... Read more

Incident date: Jun 26, 2024

Unknown clicking noise that occurs randomly while driving from steering column.

Incident date: Jun 12, 2024

The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving and attempting to make a right turn, the vehicle lost motive power and the steering wheel became very firm and the vehicle became difficult to maneuver. The contact almost rear-ended the vehicle in front. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or lo... Read more

Incident date: Jun 25, 2024

In dense rush hour traffic at approximately 7:20pm EST [XXX], a bus started merging in my lane just on my side on [XXX] . The horn in the 2023 Tesla Model X is a tiny button located in proximity of the right hand scroll button on the wheel right spoke. It’s difficult to hit in an emergency and in attempt to signal the bus I probably hit the scroll wheel several times instead. Pressing the scroll... Read more

Incident date: May 8, 2024

While driving after making a right turn steering wheel started whining then a loud popping noise then steering wheel starts jerking back and forth then locks on me without any warning lights coming on. I was going over 15 miles with cars behind me. Put on breaks to come to a complete stop and put the truck in park because the steering wheel had locked. Terrified!!! After turning the truck off and ... Read more

Incident date: Mar 1, 2024

Intermittent issue with steering sticking and failing to correct without manual intervention. Specifically: Trouble maintaining lane - requires significant steering/correction Steering sticks in place on curves and must be manually corrected Steering sticks and makes “clicking” or “creaking” noise at slow speeds I’ve had the car checked out at the dealership twice and they’ve been... Read more

Incident date: Jun 25, 2024

Put truck in reverse and backed up. Then put gear shift into Drive and the gear got stuck in Neutral and won't budge. A Ford recall for 2014 was issued the same day but I believe based on this same issue, 2015 models need to be included in the 6/25/2024 recall also.

Incident date: Jun 21, 2024

Rack Record rack and pinion blow apart while driving

Incident date: Nov 10, 2023

I have several issues related to its steering system, particularly the Electronic Power Assist Steering (EPAS). The problems include the power steering assist failing, making the steering wheel very difficult to turn, and various error messages such as “Power Steering Assist Fault” displaying on the dashboard. This happen at any moment and the dealer refuse to fixed.

Incident date: Jun 7, 2024

I tried to get the service done Iam a one vehicle owner the dealership told me I had to pay out of pocket for the rental car with no set day of service The dealership didn’t care whether I got the recall done cause of the year of the vehicle they provided no transportation solution

Incident date: Jun 25, 2024

My 2016 Colorado power steering went out today for the fourth time stabilitrak symbol came on the dash board and truck stalled I have a prior complaint number 11443171 same exact thing happened

Incident date: Jun 23, 2024

Over the last couple of months I have experienced the death wobble 3 times! I have had the truck professionally inspected and i even replaced the tie rods, drag link bar, track bar, shocks and stabilizer bars and the problem is still happening. It has happend at speeds of 30 mph twice and a speed of 55 mph once. I don't know what else to do as I've researched and found that this is a common situat... Read more

Incident date: May 26, 2024

Today is June 25,2024 I took delivery of my 2024 Tesla model 3 long range on May 26,2024. At time of delivery I visually observed crease in metal of rear right door and damage to paint after Tesla over polished the vehicle with electric equipment. Tesla representatives created a due bill for this repair but decided to do smaller repair by buffing & polishing door panel (and not address the physic... Read more

Incident date: Jun 22, 2024

Unknown

Incident date: Jan 15, 2024

The problem is commonly called "DEATH WOBBLE". The steering system enters an extremely violent wobble/shake making control of the vehicle nearly impossible. 2 independent service centers have addressed the issue. The first did repairs, including warranty replacement of a faulty part and the truck still has the "DEATH WOBBLE". The 2nd independent service center made note of the 2nd faulty replaceme... Read more

Incident date: Jun 22, 2024

In March of this year (2024), while driving down the road at 45 mph, my Pacifica's dashboard suddenly lit up and flashed all kinds of warnings including ABS off, the check engine light, the parking brake, the service electronic throttle control, electronic stability control off, collision off, warning parking brake, and other lights that I'm not sure what they mean. It seemed like every warning li... Read more

Incident date: Jun 25, 2024

The steering wheel is not turning smoothly when slightly. Steering sticking when slightly turning side to side. Sonda service suggests replacing EPS Rack assembly. $3100

Incident date: Jun 25, 2024

The steering sticks and gets stuck. I have to turn the wheel so hard at times, the vehicle wants to veer into the other lane. I could hit another car or drive off the road. Occurs at high or low speed. I have taken the vehicle to the Honda dealership and they confirmed "electronic steering rack assembly internal malfunction. The dealership Honda of Sarasota Florida indicated this is very common ... Read more

Incident date: May 6, 2024

The contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the power s... Read more

Incident date: Jun 22, 2024

My vehicle has lost all power steering, and is giving notice that steering assist fault service is required. The vehicle also is manufactured and produced during they same time recall notice 19S26 came out, however, Ford is stating the VIN is not associated with that recall.

Incident date: Jun 25, 2024

Steering is sticky or notchy, usually happens above 30mph, but varies, is not consistent. Happens in the middle of a curve and causes overcorrection. Has occured many times.

Incident date: Jun 14, 2024

I am the 2nd owner of a 2011 Nissan Rogue purchased in 2016. I have had four problems with the vehicle, the major one being the transmission that will not cool and overheats as soon as the temperature goes up. With the most recent heat wave, I have experienced no power going to the wheels. I had no power steering and had to push my car off the road with a friend with in the car. I also experienced... Read more

Incident date: Dec 29, 2022

The contact owns a 2007 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed and turning, the steering wheel became stiff, and the contact heard scraping sounds emanating from the engine compartment. The vehicle was taken to the residence and inspected. The contact observed condensation on top of the power steering pump and the ground underneath the vehicl... Read more

Incident date: Aug 23, 2023

The 2018 Mitsubishi Mirage G4 has been having long issues with swaying when going over 60 mph. I kept bringing it back to the Mitsubishi dealership and complaining but they kept saying they could not replicate the problem. One day on the highway, a few years after constantly complaining the right front tire made a sound and the whole car swayed to the left almost flipping over. Luckily I maneuvere... Read more

Crash

Incident date: Jun 11, 2024

The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn. The traction control warning light was illuminated. The vehicle was taken to Auto Zone, where it was determined that the failure was related to the electric power steering assist. The dealer was not notified of the failure. The vehicle was not diagnosed or repair... Read more

Incident date: Jun 25, 2024

Making a 90 degree right turn at an intersection traveling approximately 15 mph, my steering wheel suddenly got very stiff and unresponsive. This caused me to travel into the oncoming lane of traffic before wrestling the very stiff steering wheel back under control. This condition persisted for the rest of my drive home, accompanied by “Steering assist reduced” and “lane assist keep unavaila... Read more

Incident date: Jun 24, 2024

I park at the Mall and after two hours, start the car again to go home the front panel shows "Power Steering Malfunction See owners manual" and the steering has not assistance which makes hard to drive. The steering is hard to maneuver.

Incident date: Apr 19, 2024

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel became abnormally stiff, and the vehicle became difficult to maneuver. The contact was not aware of any warning lights being illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with steering mechanism failure. The vehicle was not repaired. The con... Read more

Incident date: Jun 16, 2024

I experienced partial loss of electric power steering or (EPS) while driving. if I turn the wheel roughly 30 degrees either way the power steering is out. There was no crash but this did happen while driving and I did have difficulty making a turn, if there was more traffic or if I was on a tighter road I could have easily hit someone else or run off the road. There were no warning lights or messa... Read more