Consumer Safety Complaints

Incident date: Jul 3, 2024

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving 35 MPH, the vehicle lost power steering functionality. The contact lost control of the vehicle, with the traction control warning light illuminated. The contact restarted the vehicle, but the failure persisted. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the f... Read more

Incident date: Jul 3, 2024

The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.

Incident date: Jul 3, 2024

Several times in the past month the "power steering assist " fault has appeared when I start the car and I am unable to mover the steering wheel. It locks in place. I have to turn off the car and turn it back on again, trying several times for the steering wheel to unlock. This is a serious issue and I'm afraid it may happen while at a stop light or while driving.

Incident date: Jul 3, 2024

Several times over the past month upon starting my 2013 Ford Escape the following warning message appears: " power steering assist " fault, and my steering wheel locks. I believe there was a recall on this same issue with other Ford's but I searched the recall list with my VIN number and a recall does not exist for my 2013. This is a severe safety issue and will cost me thousands of dollars to r... Read more

Incident date: Jun 4, 2024

While driving the car, especially at higher speeds, the steering wheel begins to stick, making it difficult to stay in lane without jerking the wheel to correct for the sticking problem. The car was taken to Honda dealer, who confirmed that the problem is with the steering wheel box, which the dealer said needs to be replaced. We were advised that this is a defect that has been identified for othe... Read more

Incident date: Jun 29, 2024

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There were two unknown warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failure in the steering wheel. The vehicle was not repaired. A local dealer was also contacted, and confirmed the vehicle was not under recall.... Read more

Incident date: Mar 1, 2023

Over the past 2 years we have had issues with the front end particularly the drag link coming loose and major steering problems and major bouncing which resulted in purchasing 2 new sets of tires within 2 years. It was brought to our attention that there was a recall for the exact same issue from NHTSA Recall# V06 19V-021. Unfortunately our VIN number was not listed on the recall although our tr... Read more

Incident date: Jul 3, 2024

Mechanic informed me that there is a recall on the rear toe link, but it is not showing up for my car. I am on my 2nd set of rear tires in two months. When driving in Rain I have almost lost control of my steering many times when I drive over even a splash of water. My local ford dealership will not honor the recall because my VIN is not on the list.

Incident date: Jun 24, 2024

24 hours after purchase, the steering wheel had high vibration and was worrisome to drive. Returned to dealer and was originally told I break too hard- before they kept the vehicle for 8 days. They claim the rotor was replaced. Everything I am experiencing for my first car is sounding unreasonable. Why would a new model off the dealer lot have a rotor issue and why can my dad replace his breaks in... Read more

Incident date: Jul 2, 2024

Sudden collision warning displayed on dashboard and brakes were automatically applied. No vehicles in front of me and vehicle behind was sufficient distance away. There was no collision situation at all. Brake system light, collision warning light, and collision mitigation braking system problem - See your dealer displayed on dashboard. I pulled into parking a parking lot, stopped, and turned ... Read more

Incident date: Jun 26, 2024

The contact owns a 2012 Ford Fusion. While the contact's son was pulling into a driveway, the power steering assist failed to operate as needed with the "Service Advancetrac" warning light illuminated. The contact's son used excessive force to steer and park the vehicle. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a defective electric power steering rack and gea... Read more

Incident date: Feb 28, 2024

Around 46,000 miles this 5 yr old car began making popping sounds in the steering. Took into dealer and diagnosed steering rack failure and intermediate shaft. Cost to repair was close to $3,000. Looking into this, this is a common issue with Chevy Bolts due to poorly designed boots on the rack. This should be covered by a recall when failing so early. Happened to my previous 2018 Bolt too bu... Read more

Incident date: Jun 26, 2024

I was on my way to work and all of a sudden I lost all power steering almost causing me to get in a head on collision

Incident date: Jun 26, 2024

While I was driving my car the driver side airbag abruptly deployed. The airbag inadvertently deployed; the car did not crash into anything to cause the airbag to deploy. When the airbag erupted it caused injury to my head, face, hand, arm and wrist. I believe the airbag is defective because I have lacerations on my face possibly due to sharp objects ejecting from the airbag and the impact as well... Read more

Incident date: Oct 4, 2022

The contact owns a 2003 Mini Cooper. The contact received notification of NHTSA Campaign Number: 15V660000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the steering wheel was firm, and the vehicle was... Read more

Incident date: Jun 14, 2024

Power steering suddenly stopped working. Same description as the other model years involved in the recall. Electric power steering goes out randomly, replacement part is extremely expensive, and nearly impossible to find available. This truck was this truck was produced in 2016 although model year 2017. Electric power steering is the same for the 13’-16’ model years. 2017 should be included in... Read more

Incident date: May 15, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off How was your safety or the safety of others put at risk? Yes shut off, while driving on local road way. Also shut off on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealership cannot recreate issue, still has vehicle. Has... Read more

Incident date: Apr 1, 2024

The contact owns a 2018 Ford Fusion Hybrid. The contact stated while driving 2 MPH and making a U-turn, the steering wheel was loose and wiggling. The contact stated that the steering wheel turned 360 degrees. The steering wheel was uncontrollable. The “Uphill Park Assist” warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufact... Read more

Incident date: Jun 3, 2024

2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be t... Read more

Incident date: Jun 26, 2024

My Tesla vehicle is equipped with a yoke (instead of a steering wheel), and a small button for the horn on it. Last week while making a (legal) u-turn, another vehicle suddenly entered my lane. I tried to honk the horn to alert the driver, but given the awkward position of the yoke (in the middle of the u-turn) and off-center placement of the horn button, my hands could not find the horn button ... Read more

Incident date: Jun 22, 2024

I had to pull over in the emergency lane to take a very important phone call! Turned off the car and removed key! Upon trying to crank car back up the EIS (electronic ignition switch) failed and the car wouldn’t start back up! This is absolutely dangerous considering the car has less than 100,000 miles on it! This is a known problem with Mercedes and should be recalled! This is going to kill... Read more

Incident date: Oct 19, 2002

The 2015 F150 shifted itself from drive at 60mph to 1st gear. I as leading traffic when this occurred. The rest of traffic went around me as, I went to shoulder of rd. The F150 shuttered and was unable to be steered safely off the road. Warning lights flashed but as a driver I was unable to watch as traffic behind me was more important then watching F150. As a Simi was also close to me. This was a... Read more

Incident date: Jul 2, 2024

Twice in the last 60 days while driving on the Interstate, once at 75mph and this last time at 60mph my Ford F350 has gone into violent shaking, so much so that I was barely able to contain it. I was able to force it off the road and come to a stop. I had to sit there for several minutes then decided to drive slowly to the off ramp. I was able to drive without any wobble and get off the inters... Read more

Incident date: Jun 29, 2024

The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train). The contact stated that while the vehicle was started, there was an "Electric Power Steering Assist Fault" message displayed. The contact shifted into drive(D) and accelerated; however, the steering wheel became firm. The vehicle was towed to an independent mechanic where it was... Read more

Incident date: Jun 26, 2024

The contact owns a 2015 Honda Civic. The contact stated that while their son was driving in a parking garage at approximately 3 - 4 MPH, the steering wheel became difficult to turn and the driver had to use excessive force to regain control of the vehicle. The contact stated that there was an abnormal rumbling sound coming from the steering wheel. The air bag warning light was illuminated and othe... Read more

Incident date: Jun 25, 2024

The power steering warning flashed on the radio and immediately the car was not controllable the car was stopped and restared and clicks now when turning the wheel but hasnt been driven becauseofthe steering and there are multiple recalls for this but this specific vin number is not included but has the eps that is referred to because it has a 2.4 l engine which only comes with eps

Incident date: Mar 12, 2024

The contact owns a 2023 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the steering wheel seemed to be sticking, making it difficult to steer the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed EPS gearbox. The contact was advised that the EPS gearbox needed to be rep... Read more

Incident date: Jun 16, 2024

I have a 2010 Ford,F250 Super Duty 4wd. After hitting a "transition" bump on a feeder road to a hiway I encountered violent shaking of my front end. I was accelerating to hiway speed of 70mph but I was almost forced off the road at 60 so I slowed to 50mph. The front end was still shaking so I pulled over to inspect the wheels because it felt like they were loose. Nothing was obvious so I got bac... Read more

Incident date: Jan 15, 2021

While diving at times, the vehicle will flash BRAKE and the wheel will shutter when a vehicle is going the opposite direction, or while ascending and descending on a hill. On a rare occasion, the vehicle will attempt to brake itself. Also, when at a complete stop, the vehicle will go into auto-engine stop. When the brake pedal is release, the vehicle stalls out and Collision Mitigation Braki... Read more

Incident date: Jul 2, 2024

Gauge cluster completely dark. Cluster is a screen type when dark no speed visible. No warning lights available for safety feedback. Driving without speed is very dangerous mileage u known as display shows mileage.

Incident date: Jul 1, 2024

The steering wheel is shaking and vibrates making it worse when i accelerate and also when I turn.

Incident date: Jun 21, 2024

Very bumpy ride. Shocks had failed. The shock failure was part of another problem from the shock insulator and absorber. The vehicle became very dangerous and unstable to drive at high speeds (freeway). Shock failure and suspension potentially caused additional problems.

Incident date: Dec 10, 2022

Was traveling down freeway at 70 mph when truck hit a bump and got severe death wobble from the front end. Brought truck into ford dealer and determined steering wheel dampener was bad and replaced under warranty which Ford extended due to known issue. No warning lamps or prior issue before that day. Almost crashed due to known issue with child in truck.

Incident date: Jun 28, 2024

The line for the automatic steering fluid blew. This was "repaired" Mercedes Benz during a recall but the repaired clamp did not hold. We lost the ability to steer the van easily which is dangerous to other vehicles. The problem was confirmed by the repair shop that we took it to. We did not have a warning light prior to the incident. It was instant, we lost all of the power steering fluid and... Read more

Incident date: Jun 30, 2024

The Power steering pump is electrical which makes it more expensive and a higher chance of being at risk on the road because the steering wheel can stop working while you’re driving!!! It costs over $2,000 to fix and instead of having a recall for it you continue to keep putting consumers in danger! It starts off with replacing a battery then all of a sudden something is wrong with the electric... Read more

Incident date: Nov 17, 2023

Theres a metallic click like something loose in the power steering and rack & Pinion. Im not the only one with this issue and nissan is not doing anything. Theres Reddit threads and facebook groups about. Some people have gotten their entire Steering Rack replace and others like myself, not. Link to reddit: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55... Read more

Incident date: Jul 1, 2024

As I was making an unprotected left turn, the power steering failed. The steering became incredibly heavy. There was almost an accident. Feels unsafe to drive, will be towing to the dealership. Errors: Steering assist reduced, lane assist unavailable. Codes: EPAS3P_a005_sent2mia, torque sensor 2 signal not received.

Incident date: Mar 4, 2024

After hitting around 10,000 miles, my 2022 Honda Civic began having a noticeable steering issue. The wheel sticks and jerks while driving straight and requires constant corrections, made difficult by the steering quality. This issue is present during lower speeds (particularly stop and go traffic), but is particularly bad at higher speeds (50+ mph). A wheel alignment made the steering feel tempora... Read more

Incident date: Jun 27, 2024

Complete failure of electric steering. Vehicle towed to garage for repairs

Incident date: Jul 1, 2024

At higher speeds, the steering wheel sticks when trying to maintain in a lane. You have to apply a little extra pressure to get the steering wheel to unstick and this causes the vehicle to swerve.

Incident date: May 28, 2024

While being driven the steering locked up. It could not be turned. It caused an accident of hitting a parked car. This caused the 2017 HR-V to be totaled. The steering was back to normal after the event.

Crash

Incident date: Jun 17, 2024

The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving approximately 25 MPH and making a left turn, the steering wheel suddenly became difficult to turn. The vehicle was later taken to the local mechanic who diagnosed that the Power Steering Control Module (PSCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer wer... Read more

Incident date: Jun 3, 2024

Part became loose in the steering rack. The metal piece that came loose was lodging itself in-between the teeth on the rack and would prevent steering to move without additional force. It appears that a washer or metal round piece came loose and then randomly becomes lodged/stuck in the steering rack. Pictures and full details are available upon request. My safety was affected by reduced steering ... Read more

Incident date: Jun 28, 2024

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering failed to function as intended. The contact stated that while reversing out of a parking area, the steering wheel was difficult to turn. The contact stated that the power steering malfunction and tire sensor warning lights were illuminated. The contact stated that the vehicle was diag... Read more

Incident date: Jul 1, 2024

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the power steering. There was no warning light illuminated. The contact stated that the steering wheel seized and would not function properly while attempting to make a turn. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. T... Read more

Incident date: Jun 14, 2024

While traveling at 40 mph my steering locked and was unable to turn the wheel at all. By the time I stopped I was on the shoulder of the opposite lane. Lucky for me there was no traffic or else it would have been a head on collision. Had the truck towed and learned that the electronic steering failed and the replacement parts were 90 days plus on backorder. After searching 2 weeks found a used ... Read more

Incident date: Jun 20, 2024

Power steering lines leaking and hydroboost. Third vehicle in fleet with 64000 miles and same issue.

Incident date: Jun 30, 2024

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was making a right turn from a complete stop at approximately 10 MPH, the vehicle lost power steering functionality. The message "Trailer Brake" and another message indicating a power steering failure were displayed. The contact stated that her husband pulled to the side of the road, turned off and restarted the... Read more

Incident date: Jun 28, 2024

The steering system on our 2019 Honda Civic "sticks" when operating the car. When driving on the interstate, even a small adjustment to stay in one's lane requires a significant force. This causes the car to over-correct once the steering breaks free. At times the force is so high that the lane keeping assist system (LKAS) feature is unable to provide the necessary force to make the correction.... Read more

Incident date: May 25, 2023

The truck has a broken crankshaft with only 80 thousand miles on it an when it happen was driving an lost all power to everything including the power steering witch pulled me off the road without control an insurance will not cover because the same thing has happen too many other titans I added the only email the would send to us below they are trying to hide the fact they sold defective crankshaf... Read more