Consumer Safety Complaints

Incident date: Jul 6, 2024

Complete loss of power assist steering with multiple safety codes causing loss of vehicle control. Was able to pull over in parking lot to get vehicle off the road. Near impossible to steer when incident happened. Frightening experience. As other complaints have noted frame to body ground strap located behind passenger front tire severely corroded and causing loss of ground contact. No servi... Read more

Incident date: Nov 1, 2022

Vehicle struggles and kicks to catch speed. At times in freeway/ street it will “jerk”/ hesitate to speed up. We have had to pull over in the middle of the freeway because it was not catching speed. No warning lights have turned on in the vehicle. It is dangerous to drive and vehicle looses speed or hesitates to pick up on speed, could cause an accident. Please help get vehicle fully checked, ... Read more

Incident date: Jul 6, 2024

Will driving at high speeds turning slightly to the left results in the steering wheel feeling sticky. In fact I can take my hands off the wheel and the wheel will remain stuck in the left of center position. When I put my hands back on the wheel, It takes a bit of force to recenter the wheel. When my car is warm, turning at low speeds results in a creeking/grinding noise. The noise is very pronou... Read more

Incident date: Jun 18, 2024

While driving on the freeway the vehicle started to shake violently. I had to pump the breaks slowly and pull to the side of the road. After checking everything we took it to the shop and they did 2k in repairs and said it was fixed. It did it again. They said they don't know what it is.

Incident date: Jul 6, 2024

Our truck has been doing the "death wobble" several times over the last 2 years. The truck will suddenly shake violently at high speeds and go into limp mode. We have to pull over pumping the brakes slowly. It is EXTREMELY TERRIFYING to have happen and we have spent THOUSANDS trying to get it repaired but it continues.

Incident date: Jul 4, 2024

Power steering suddenly went out when driving without any indication as to why. Took to dealership and very expensive to fix. Only had the car for 6 months

Incident date: Jul 6, 2024

Attempted to make a right turn, which the steering wheel then locked; unable to control car. Resulted in the car hitting two restaurant signs. Front right side of the car damaged, right side damage, no air bags deployed. No warning lamps or messages prior to failure. Vehicle not yet inspected, waiting for appointment (August 21st)

Crash

Incident date: Jul 1, 2024

Lost steering will not turn it due to the defect electrical unit

Incident date: Jul 2, 2024

Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were NO warning lights or other indication that the fron... Read more

Incident date: Jun 15, 2024

MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP ONCE AND AWHILE. WHEN IT WOULD ACT UP WOULD NOT DRIVE IT AND IT WOULD LOCK THE STEERING . THIS HAPPENED MULTIPLE TIMES, WITH ACCIDENT HAZARD. WE DID THE BELOW WORK. ELECTRIC POWER STEERING RACK FAULTY REPLACE COMPLETE ELECTRIC POWER STEERING RACK. WHICH COST US OVER $3000. NOW WE ... Read more

Incident date: Jun 15, 2024

Clicking/clunking noise when turning wheel left or right. Many complaints about this issue. Steering rack is being replaced under warranty.

Incident date: Jun 13, 2024

Power steering went out. Made turning very difficult. Then when you would turn either way it would jerk the steering wheel the opposite way. Caused me to run off the road. Car was towed to repair shop. According to repair shop the rack is not available my car has been in the shop almost a month. The labor is 4 hours but there is no available parts to repair it.

Incident date: Jul 6, 2024

The VSA Modulator on the 2013 Ex-L manual transmission has failed. It illuminated 7 lights. Steering light, abs, FCW, BRAKE, ABS, LDW, Traction Control. The abs modulator internally shuts off all systems within this car. The car is not able to pass inspection because of safety issues. After looking for a used part, i realized there were many complaints on this particular make and model. I am scare... Read more

Incident date: Jun 28, 2024

Loss of power steering still continues. Replaced the intermittent lower steering shaft. Still losing power steering occasionally. Turning left or right the wheel will lock up half way through the turn making me drive straight into on coming traffic. Vary scary.

Incident date: Jul 5, 2024

Starting up the car in the morning after a long day stuck in traffic (over 100 degree F weather), moved about 5 feet then the eyesight system stopped working, rear braking stopped, and power steering gave out - the car started and the engine ran normally. The car was abandoned as unsafe until diagnostics could be performed and a different car was used to get around . That evening the car started... Read more

Incident date: Jul 6, 2024

The car is constantly overheating because a failure from the computer to start up the fan causing other issues with the coolant. Like bursting all the hoses and causing coolant leaks. Additionally a service shifter message came up on my screen and all the gears (p,r,n,d,l) light up with a red dot. This happens while I’m driving. I never know when the car is just going to stop or over heat in tra... Read more

Incident date: Jul 4, 2024

I was driving and my steering wheel turned to the right all of a sudden and I hit a curb. The curb caused my tire to blow, messed up my wheel, and who knows how bad anything else was that was messed up from this incident.

Crash

Incident date: Jul 5, 2024

Steering is affected and tends to stick, yes It put everyone in the vehicle at risk due to steering locking up and sending us into wrong direction. The problem is not being addressed by dealers. No, no prior warning lamps or symbols

Incident date: Oct 20, 2023

Lost power steering after I started vehicle after driving. It happens to remove power steering unavailable code after restarting vehicle several times and power steering returns. I believe it may be something with ABS as the ECU and EPS is all connected. If something is off then it goes into limp mode. ABS was resetted and worked fine and not needing to replace the entire electric power steeri... Read more

Incident date: Jul 5, 2024

There is a wide majority of Honda owners with cars ranging from 2016-2022 all reporting the same issue of steering sticking resulting in overcorrecting and crashing your car. My 2019 civic today tried to kill me by locking the steering while driving down the highway with a construction wall that the car jerked into. The dealer responded to a request for information about this issue by telling me i... Read more

Incident date: Jun 14, 2024

The entire rear subframe of any W205 body model including but not limited to the C class from 2009-2014, CL class, SL, class ETC. suffers admittedly from MB USA, premature rust, deterioration etc. there is an active recall for these same models in Canada and all of Europe but not the USA. My garage kept 2009 C300 has suffered extensive rear end damage from a factory defect that Mercedes refuses to... Read more

Incident date: Jun 27, 2024

The steering wheel began wiggling when driving straight. Then when I was completing a turn I began to audibly hear a clicking sound, followed by feeling a click when completing a turn. I took the vehicle into the Hardin Honda dealership to have the problem diagnosed. Upon assessment they were able to replicate the issue and determined the issue was that the steering gearbox needed to be replaced. ... Read more

Incident date: Jul 2, 2024

Reporting premature part fail. -The 2019 BMW has 14,300 miles. The vehicle recently failed VT state inspection for "Play in control arm ball joints" Normal ball joint replacement is usually in the 60,000 mile range. The 1st recommended check of steering components per BMW service manual is is "6th engine oil service (approx 60,000 miles)". There was no warning of the premature fail. The failed p... Read more

Incident date: Jul 5, 2024

The contact owns a 2019 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel felt stiff while attempting to make a turn and the contact started to lose control of the vehicle. There was no warning light illuminated. The contact heard a loud creaking sound coming from the steering wheel while attempting to make a turn. The vehicle was taken to be diagnosed and th... Read more

Incident date: Jul 1, 2024

Truck reads power steering problem and does not allow me to turn my steering wheel.

Incident date: May 27, 2024

Steering was fine, then got very tight while driving. Got home turned off truck and let it sit for a while. When I went to drive it again everything was fine. Now it goes in and out from time to time.

Incident date: Jul 1, 2024

Was driving my truck on vacation and the steering locked up and is stuck! Rack and pinion fail diagnosed by the dealer.

Incident date: May 9, 2024

LAST 2 MONTHS THE STEERING WHEEL IS LIKE CATCHING ON SOMETHING. IT'S BEST DESCRIBED AS A STICKY STEERING. IT'S A HARD TO MAINTAIN STRAIGHT LINE SPECIALLY ON THE HIGHWAY. CAR HAS 60K MILES. WHEN YOU TURN THE WHEELS YOU CAN HERE AND FEEL CRACKING NOISE COMING FROM THE STEERING RACK.

Incident date: May 27, 2024

The contact owns a 2017 Jeep Cherokee. The contact stated that while her husband was driving at an undisclosed speed, the contact's husband struck a curb. The contact's husband depressed the brake pedal and attempted to make a turn, but the steering wheel became difficult to turn. The "Service Shifter" message was displayed, and the vehicle made an abnormal sound and stalled while driving. The ste... Read more

Incident date: Jul 5, 2024

The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed she noticed a failure with her power steering. The contact stated that the steering wheel felt stiff when she attempted to make a turn and the vehicle began to lose control with the power steering warning light illuminated. The dealer was contacted, and the vehicle was not repaired. The manufacturer was ... Read more

Incident date: Apr 1, 2024

The contact owns a 2016 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the EPS warning light intermittently illuminated, and the odometer was flashing. The vehicle then lost motive power. The contact was able to restart the vehicle. The vehicle was taken to the dealer, but the cause of the failure could not be determined, and no error codes were retrieved. The vehicle was... Read more

Incident date: Jul 14, 2023

The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn and failed to function as needed. Additionally, several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. Th... Read more

Incident date: Jul 4, 2024

The power steering stopped working while I was pulling out of a parallel parking space. It started working again when my speed went above 5 mph. The risk was that I was briefly in traffic, and it was very difficult to steer the car. The dealer has not seen the vehicle yet, and I didn’t notice any warning messages, but I also wasn’t looking at the screen at the time.

Incident date: Jul 5, 2024

While driving steering gets locked

Incident date: Jul 4, 2024

Drivers side cv axle

Incident date: Jul 6, 2022

The wheel keeps turning to the right and won't go straight. The wheel makes a clicking noise when it turns. It seems to be something to do with the steering column. Must keep turning the steering wheel to the left for it to work properly. I have replaced the steering gear assembly at my own expense, but the problem has not improved, proving to be a design issue near the tire and tie rod. I'm... Read more

Incident date: Jun 30, 2024

As I was driving my vehicle last Sunday the "Power Steering and the Service ESC" warnings came on my dashboard as well as the "Traction Control light" I audible sound came on and I lost power steering. When I went to drive my car to my service station everything worked fine for a few blocks the problem came back. I drove it to my local service mechanic and his scan tool gave an error code of CO545... Read more

Incident date: Jul 3, 2024

Belt tensioner seized causing serpentine belt to slip and fail and loss of steering.

Incident date: Jul 3, 2024

I have been having the same problem many people have been having with the same vehicle type. I will be driving and this has happened 4 times now and once on the freeway! Were I am driving, and all of the sudden the power steering cuts out, and I get all the warning lights come on. I had to pull over, or find a spot to pull over and turn the vehicle off and turn back on. Now I see there was a r... Read more

Incident date: Jun 27, 2024

Power Steering suddenly failed after I stopped for a stop sign. The EPS light was not on prior to stopping but came on after the steering failed. Managed to get to the nearest Honda Dealer and was told they wouldn't touch it. Managed to get to a local repair shop who looked up the issue and reset some code(s). They told me it could happen again at any time. This is an extremely dangerous problem ... Read more

Incident date: Nov 20, 2023

The steering wheel got sticky you have to make extra effort something is bad because is a new car and Acura don't make a recall when the new civic already have a recall and share the same chasis

Incident date: Jun 12, 2024

My car will pull to the right no matter what I do. Tires rotated, air filled, etc it always pulls to the right hard. My electrical system, lights and radio, flicked on and off by themselves one night and now my radio is dead and lights are dim.

Incident date: Jun 30, 2024

While driving I was making a left hand turn to another roadway. All of a sudden I was unable to make the turn because my steering went completely out. I had to make an immediate stop, if not I would have driven into the ditch. Had there been oncoming traffic this steering failure could have caused a fatal accident. The dash warning lite was activated, message was power steering failure. I had th... Read more

Incident date: Jan 17, 2023

PTU blew out on the highway at 68mph. Loss of steering. PTU was replaced at a Jeep dealership and has also failed. I’m now having svc 4wd and ACC unavailable. This is unacceptable

Incident date: Jun 22, 2024

For years my truck starts vibrating excessively, shaking the entire vehicle when driving over certain sections of roadway or bumps. Sometimes, my steering is difficult to maintain when this happens. This occurs at speeds around 50 mph+. I always assumed it was just a bad road section and never pursued any repair as I didn't think it was a truck issue. Recently, I have come across some articles, t... Read more

Incident date: Jul 3, 2024

The rubber casing that circles the gear knob gave way and when the wheel came down once car was turned off. That rubber casing made gear wheel get stuck in the down position and now wheel won’t come up automatically like it’s supposed to when car is turned on. The cost is $1500 for a Reverse Gear Shaft: GEAR SHIFT OPERATION STUCK, because of this rubber casing. This is defective and I want t... Read more

Incident date: Feb 25, 2022

When I am driving at the regular speed limit, of 55 mph, not slower, and on smoother road pavements, there seems to be a resistance, where the steering wheel sticks in one spot. I have to use pressure on the wheel in order for it to move to the correct position for driving again. We purchased the vehicle on November 13, 2021, with 36,000 miles on it and it now has 56,000 miles on it. We didn't not... Read more

Incident date: May 1, 2024

There is an issue with the steering in my 2018 Honda Civic. The vehicle is available to be inspected as long as it won’t cost me anything. My steering wheel sticks after driving and the engine has a change to get warm. It seems to stick slight off center and I cannot drive straight or make the minute adjustments needed to maintain my lane. Once I go over 25 mph and the sticking begins I have t... Read more

Incident date: Jul 3, 2024

The contact owns a 2014 Ford Explorer. The contact stated while driving at slow speeds, the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The v... Read more

Incident date: Jul 1, 2024

The contact owns a 2021 Toyota Tacoma. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The vehicle was driven to the destination. The contact checked the power steering fluid reservoir and discovered that the power steering fluid reservoir was empty. In addition, the contact became aware that the rubber boots on each side of the power steeri... Read more