Consumer Safety Complaints

Incident date: May 15, 2024

The contact owns a 2013 Ford Explorer. The contact stated while driving at approximately 10 MPH, the steering wheel occasionally became difficult to maneuver. The message "Power Steering Assist Fault" was displayed temporarily on the instrument panel. The vehicle was taken to a local independent mechanic where it was diagnosed that the electronic steering module needed to be replaced. The vehicle ... Read more

Incident date: Jun 8, 2024

The contact owns a 2011 Toyota Tundra. The contact stated while driving 40-50 MPH downhill, the vehicle lost power steering functionality. There was no warning light illuminated. The contact pulled to the side of the road. The contact stated that upon inspecting the vehicle, there was an oil leak on the passenger's side of the steering gear onto the ground. The contact was able to drive the vehicl... Read more

Incident date: Apr 11, 2022

Since I purchased this vehicle new, there have been several persistent, and dangerous problems. I have repeatedly reported these to my local dealership, Larry Miller VW, in Lakewood, Colorado, and they have effectively ignored me. The first problem is with the steering column/lane assist functions. The failure light/beep for lane assist is frequently alarming, and the control of the steering ... Read more

Incident date: Jun 6, 2024

Steering wheel sticks when turning around curves then jerks in opposite direction when corrected.

Incident date: Sep 16, 2023

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel became abnormally stiff, and the vehicle became difficult to maneuver. The power steering malfunction warning light was illuminated. The vehicle was taken to a dealer. The vehicle was diagnosed with steering gear internal failure. The vehicle was not repaired. The contact related the... Read more

Incident date: Jun 25, 2024

My car was stolen using a usb cord and they tore my steering column, key ignition and brok my driver side passenger window.

Incident date: Jul 6, 2024

The contact owns a 2016 Ford Explorer. The contact stated that upon starting the vehicle, the vehicle made a loud rattling sound. The contact stated that several unknown messages were displayed. The contact stated that while driving at an undisclosed speed, the steering wheel became abnormally stiff, and the vehicle became difficult to maneuver. The vehicle was taken to a dealer, where it was diag... Read more

Incident date: Jun 1, 2024

Kia 2014 Optima LX-There are noises in the steering column when turning the wheel or going over bumps. It sounds like metal rubbing together. Took it to a mechanic and it was determined there was a coupler problem and it was recalled. The mechanic said we should take it to Kia to be fixed. I am anticipating having trouble getting them to fix it because my car year and model does not fit the tota... Read more

Incident date: Jun 27, 2024

The contact owns a 2014 Chevrolet Traverse. The contact stated that the air bag warning light was illuminated. While turning the steering wheel, there was an abnormal sound of moving change. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the man... Read more

Incident date: Jul 1, 2024

8/24/22, 2/3/23, 10/23/23. 6/14/24 I began getting random illumination of an ICON of an engine. It would come on then off. When I called KIA, I was told if the light stayed on then get an appointment with Kia. The illumination rarely stayed on then I got a recall letter, so I got an appointment with Kia rather soon initially. I didn't get much information on the matter from the mechanic and that... Read more

Incident date: Jul 8, 2024

Driving on Highway multiple times 60-65 mph hit a bump or groove on highway jeep start wobble so bad couldn't hardly control it. July 08, 2024 driving on highway 60-65 mph crossing bridge with grooves or small bump jeep went into wobble, steering wheel flipped upside down I grab tight as it is wobbling to left turning trying not to hit truck as i had no steering control hit another bump thank god ... Read more

Incident date: Jul 9, 2024

Took my Ford F150 in for an oil change. Ford dealer informed me the steering gear assembly had completely broke near the gear box at only 68k (I do not know when the break happened). Although the vehicle is drivable, it has a chance of losing steering at any time and was advised not to drive it. No vehicle warnings are provided, and the truck has been regularly serviced over the years without me b... Read more

Incident date: Jul 9, 2024

Hello regarding Ford’s program 22G06 for the steering wheel heated feature my truck was built during those times and selected plants and they state it’s not under NHTSA’s list of requirements?

Incident date: Jun 30, 2024

Complete steering failure vehicle undriveable .

Incident date: Jun 22, 2024

The vehicle severely swerves when hitting any type of bump or hole in the road. This is a common issue and very dangerous.

Incident date: Jul 2, 2024

Got an "Steering Assist Fault" indication on my dash and I can no longer turn my steering wheel. This is a well documented recall with older models but mine was not included in the recall. I've taken it to the local dealer and been told it will require replacement of the entire assembly. Older online reports said this was a $2,200 repair. I was just quoted $2,900 by the dealer. This is outra... Read more

Incident date: Jul 7, 2024

The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts h... Read more

Incident date: Feb 6, 2021

The electric power steering rack assembly is malfunctioning. The steering wheel becomes stuck while driving and high force is required to free the steering wheel to enable turning. This can repeat rapidly and can be very clearly heard with an audible knocking noise. This issue is most evident when driving on the highway and driving straight. Making small adjustments to stay within the driving line... Read more

Incident date: Nov 20, 2023

The contact owns a 2022 Chevrolet Colorado. The contact stated that while operating the vehicle, the steering wheel became difficult to turn in either direction. Additionally, the steering was sticking while turning. The vehicle was taken to the local dealer who diagnosed that the rack and pinion was faulty and needed to be replaced. The rack and pinion were replaced but the failure later reoccurr... Read more

Incident date: Aug 15, 2023

The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms par... Read more

Incident date: Jul 1, 2024

The contact owns a 2011 Ford Escape. The contact stated while driving approximately 45 MPH, the steering wheel was very difficult to turn. The contact was not aware if there were any warning lights illuminated. The contact pulled over and called a friend for assistance. The contact was able to drive the vehicle to the residence and then the vehicle was taken to an independent mechanic. The mechani... Read more

Incident date: Jun 28, 2024

Power steering completely failed on 6/28/2024. Truck was purchased new in March 2021, and has less than 36,000 miles. Local Chevy dealer said entire power steering assist assembly must be replaced at $2,000+ but the wire harness is on backorder. Recall #21V213000 was for similar problem in 2015 models but the problem still persists, at least through June 2021. Obviously, GM dealer's must be replac... Read more

Incident date: Jul 7, 2024

While driving at freeway speeds (typically above 50mph) the vehicle will have extended steering oscillation (violent shaking of the steering wheel) after going over normal expansion joints in the roadway and other roadway bumps. It is impossible to control the vehicle steering when oscillations start. Sometimes the only thing that stops the oscillations is slowing, and leaving the freeway. No w... Read more

Incident date: Jul 4, 2024

The steering rack and pinion failed causing our steering wheel to lock while driving. This was a major safety risk/hazard for my family, me, and other drivers on the road. We lost all steering capabilities, something we'd never experienced before. This could have caused an accident leading to serious bodily harm and or fatal injuries to all involved. This problem has been confirmed by a Ford De... Read more

Incident date: Jul 8, 2024

My steering wheel has a vibration, this problem started a few days ago, I wasn't sure what was happening until today that I got the recall from Ford. I'm afraid now, it's the first time in my whole life that I experienced this problem, really? this is brand new car. 3 recalls in one year.

Incident date: Jul 4, 2024

Power steering stopped working with no warning as the truck was being driven up a busy Highway at 65 MPH. Lost momentary control of the truck but was able to pull over and turn it off without incident. When it was restarted the engine light came on with an error message popping up. It was on a very busy highway but we were able to limp it home, going miles under the speed limit with emergency fla... Read more

Incident date: Jul 7, 2024

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel became abnormally stiff and difficult to maneuver. A steering system fault message populated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was relating the failure to NHTSA Campaign Number: 15V340000 (Steering); however the vehicle h... Read more

Incident date: Jun 10, 2024

Service Shifter indicator comes on and check engine light comes on. All electronics go crazy and power steering is completely lost.

Incident date: Mar 15, 2022

1-The front air bag sensor will nor register if a person is sitting in the sear, no matter the weight. 2-The modem keeps direction the vehicle to steer right. No matter how many alignments and parts are replaced, the ECM will not correct itself 3-KIA dealers will only repair the problem if the customer pays $$$$$$$$

Incident date: Jun 28, 2024

On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still m... Read more

Incident date: Jun 13, 2024

Incident date: Jul 8, 2023

The contact owns a 2017 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as needed and stalled. No warning lights were illuminated. The vehicle was diagnosed by an independent mechanic, however; the contact was unaware of the diagnostic result. The contact stated that the independent mechanic stated that the vehicle was a total loss becaus... Read more

Incident date: Jul 8, 2024

The car horn is unable to be used when driving straight. It only works when setting the alarm and only when you steer the wheel left or right. There are no warning lights on the instrument panel.

Incident date: Jul 1, 2024

The contact's mother owns a 2013 Honda Accord. The contact stated while driving at various speeds, the vehicle lost power steering functionality. The power steering warning light was illuminated. The driver was able to pull over to the side of the road. The driver turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while... Read more

Incident date: Jul 7, 2024

While driving on the highway, it was noted that the steering had started to feel a bit different, sluggish. We were able to pull off the highway, where complete loss of electrical assist on the power steering occurred. Warnings for loss of steering, traction control, and the 4WD system were displayed. Checked all fuses for the electric assist system, no problems noted. Being less than 15mi from h... Read more

Incident date: Jun 24, 2024

The electrical power steering completely went out. Thankfully right before getting on interstate. It is locked up with no give at all. The dealership it is at says he hasn't had 1 like this hardly at all where you can't steer what so ever. This happened at an intersection. Recalls on 2014 to 2016 of these trucks were done and why if the steering completey locks up like this is there not one on thi... Read more

Incident date: Jul 7, 2024

The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicl... Read more

Incident date: Jul 1, 2023

The contact owns a 2020 Chrysler Pacifica. The contact stated that while making a sharp left turn at slow speeds, the vehicle shuddered. There was no warning light illuminated. In addition, the contact stated that while at a complete stop, the vehicle jerked forward upon releasing the brake pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic however, the... Read more

Incident date: Jun 9, 2024

This request is due to my concern that a possible manufacturing or other defect in the 2024 Nissan Altima’s steering and/or wheel mechanisms caused a sudden loss of steering control and resulted in a collision and serious injuries. The car was taken possession by National Car Rental. I am unsure if the vehicle or component been inspected by the manufacturer, police, insurance representatives or ... Read more

Crash 1 injured

Incident date: Jun 30, 2024

While driving at speeds in excess of 40 miles per hour, controlling the vehicle becomes increasingly difficult. No lights on the dash indicate any issues, but it is very apparent that something is not right. It feels as if lane keep assist constantly resists any steering inputs even when off. This particular vehicle has not been inspected by the dealership.

Incident date: Jul 7, 2024

I was driving in the rain like I have done before with no issues but on 7/7/2024 I was driving home in the rain and my car just started steering on its own and I wasn’t able to control my car and it started turning my car to the point it hit a guard rail on the highway and turn my car near the other side of the highway in the grass. My airbags d

Crash

Incident date: Jun 1, 2024

Steering wheel "sticks" at higher speeds, making it difficult to make fine adjustments. When steering un-sticks, it then overcompensates and you end up zig-zagging down the highway. It is very uncomfortable and it feels unsafe.

Incident date: Jun 26, 2024

Vehicle encountered sudden loss of power steering while driving, nearly resulting in a crash. Vehicle steering tends to lock in a drifting angle, and recovery often requires a turn in the opposite direction of the intended direction to correct.

Incident date: Dec 6, 2023

The power steering assist failed suddenly while my wife was driving the vehicle with our children in the car. She couldn’t control any steering. I’ve sought help from the dealer multiple times, but they haven’t been helpful. No prior warnings as far as warning lamps etc.

Incident date: Jul 7, 2024

First occasion the car drove fine with no indication of an issue. Then once the car was turned off then on, the dash showed no lights or gauges and indicated that the steering assist is not working and the wheel was impossible to turn (almost like a limp mode but not driveable). Disconnected the battery to try and clear the issue and car drove home fine. Was told it could be a bad battery so repla... Read more

Incident date: Jul 5, 2024

My 2016 Colorado is experiencing power steering loss at random occurrences while driving. The date that I lost below was the last time this happened, but it has happened over 10 times in the 5 months I have owned this truck. I'm aware there was a recall on the 2015 with the same issue. I also have seen that there have been over 200 complaints about this problem happening. This is a major problem t... Read more

Incident date: Jul 6, 2024

I experienced what I now have come to understand is called the death wobble. It was terrifying and I was going about 60 mph on an interstate that was under construction. I hit minor bumps and the whole truck began to wobble back-and-forth violently. it would not stop until I came down to about 15 miles an hour, after that steering felt loose. I thought I was going to die. The incident chewed up my... Read more

Incident date: May 4, 2023

When driving the vehicles steering is not smooth. When making adjustments the steering is very jerky causing you to overcorrect. Searching the honda forums I'm finding lots of others reporting the same issue.

Incident date: Jul 1, 2015

UNKNOWN - Steering is too tight and unable make turns without using force - occurs always

Incident date: Jul 7, 2024

Power steering faild