Consumer Safety Complaints

Incident date: Apr 7, 2025

Ref Investigation Number: RQ 23-003 Intermittent / Comp Loss of Power Steering I EXPERINCED A COMPLETE STEERING RACK SYSTEM FAILURE ON MY 2014 RAM SPORT. COULD NOT DRIVE VEHICLE. $4000 REPAIR BILL TO GET IT BACK ON THE ROAD.

Incident date: Feb 7, 2024

For the past two years ive been having problems with the steering in the car. the steering wheel constantly pulls to the right. i had to get 4 or 5 wheel alignments in one year because the problem is that bad. i have receipts for the fixes. i recently researched known issues and came across the recall of the "steering gear" affecting Grand Cherokees from 2019 - 2020. My car falls under the 2020 ye... Read more

Incident date: Jul 11, 2025

What component or system failed? The Steering and Suspension system failed. Specifically, the front axle hubs, track bar, and U-joints failed, causing a violent loss of steering control known as "Death Wobble." These components are currently available for inspection; however, they were diagnosed as "FAILED" and requiring immediate replacement to make the vehicle safe to drive. How was safety put ... Read more

Incident date: Oct 10, 2025

My rear differential keep locking and making noise while turning

Incident date: Feb 4, 2026

The power steering on my vehicle is not working. I believe it may be a malfunction with the torque sensor. It is available for inspection upon request. This was a safety risk because the steering wheel was shaking as I was driving. Thankfully, it never locked up on me while on the road, however if it had, it could've caused a life-threatening accident as I am constantly driving on large 4 lane hig... Read more

Incident date: Feb 4, 2026

Incident date: Dec 1, 2025

apparently, there was a recall on these cars for the power steering suddenly shutting off. Apparently it’s also electric so there’s nothing you can do at home to remedy it. It is incredibly dangerous to drive. I just bought my car it has under 100,000 miles on it, but I guess they have also 10 year age policy that they won’t service the recall. This was a brand new car for me and it is very... Read more

Incident date: Feb 4, 2026

When traveling down a road normally, the steering becomes suddenly harder to manipulate. It has a sticky feel when trying to turn normally. This has caused occasions where the car veers out of lane temporarily due to not responding to steering inputs normally.

Incident date: Feb 20, 2025

ABS module internal electrical failure. Causes traction control, antilock brakes, and trailer brakes to fail. Brakes could lose power and cause a collision. Parts are unavailable new. No remedy available from manufacturer.

Incident date: Feb 3, 2026

On Feb 3, 2026, I purchased a used 2023 Ram 2500 with ~40,107 miles from a large national used car dealer for ~$46,000. I drove the vehicle with my son as a passenger. On Feb 4, I had it inspected by a third-party shop. Both upper ball joints were worn beyond spec — the wheel moved in and out by hand on the lift, indicating imminent wheel separation risk. All 4 shocks and both front struts were ... Read more

Incident date: Feb 4, 2026

The incident involved a 2025 Chevrolet Trailblazer, purchased new in late February 2025. The failure appears related to the vehicle’s electrical/charging system and associated control modules, resulting in a sudden loss of critical safety systems. The vehicle was towed by GM Roadside Assistance and is currently at an authorized Chevrolet dealership, where it is available for inspection upon requ... Read more

Incident date: Nov 3, 2025

When driving the vehicle and going into a sweeping turn on the road at highway speeds, mostly while turning into a left sweeping turn, the steering wheel will "jerk", and on a few occasions felt as if it was "stuck" and then would "snap" loose and allow the wheel to come back to center when coming out of the turn. I mentioned it to the dealer as there seems to be a growing number of people expe... Read more

Incident date: Jan 12, 2026

While driving, the vehicle will suddenly jerk taking control of the steering. As similar defect has been noted on other models. Took to the dealership and they said it is the automatic gear box.

Incident date: Jan 28, 2026

Steering wheel gets "sticky" and "clunky" when turning the wheel while at speed. Anytime I turn a corner or accelerate into a turn the steering wheel feels like it locks up and clicks back to center - almost like negative feedback.

Incident date: Jan 31, 2026

Power steering hose ruptured after a few days of snow and ice. I went to drive to the store but was unable to turn out of the driveway due to no power steering. I done some research to where I found out there was a recall for this same issue but evidently my VIN # isn't included in this recall as while as many others I have read about online. I think this needs to be looked into.

Incident date: Jan 20, 2026

I am writing to formally file a complaint and request resolution regarding a serious safety issue involving my 2012 Ford Fusion SEL (VIN: [XXX] ). I have been a loyal Ford customer for over 20 years and have owned only Ford vehicles. Unfortunately, my recent experience with Ford Customer Care and my local dealership has been extremely disappointing and concerning. A few weeks ago, my 2012 Ford F... Read more

Incident date: Jul 30, 2025

The steering wheel sticks especially when making long turns. It jutters and scares the driver. Some times it holds in place and you have to jerk it back to straight.

Incident date: Feb 4, 2026

I'm driving down the road and unexpectedly the power steering completely goes out and the car is almost impossible to steer. When I shut the car off it usually resets sometimes for only a couple seconds, sometimes longer before the power steering fails again. It has happened in the middle of multiple turns, highways driving, city driving and is very dangerous. If you look online it is a very commo... Read more

Incident date: Feb 4, 2026

I am not sure this the the right form for filing my complaint. I was issued a recall letter in November about my car catching on fire. I have seen videos of other BMWs catching on fire. I am not sure if legally I can take it to a mechanic? What if something happens while it is at the mechanic? Legally do I have to take it to the dealership? What if it catches on fire and my neighbors property gets... Read more

Incident date: Dec 13, 2025

Steering is sticky/requires extra effort to center when turning left

Incident date: Jan 23, 2026

Steering wheel sticks when turning at a high rate of speed, on freeways ect.

Incident date: Jan 31, 2026

On [XXX] my 2017 Acadia Denali started driving poorly and a steering assist reduced message appeared. I had O'Reilly scan for error messages and they were: P0128 and P0826-00. The dealership confirmed that they would need to replace the thermostat. The Buick GMC Beaverton technician made a video of my vehicle: [XXX] My safety was put at risk due to the risk of my steering going out. My car i... Read more

Incident date: Dec 14, 2025

Repeated episodes of “sticky” steering. Requires a lot of effort or force to move the wheel. Highly problematic in turns. Have had to yank the wheel so hard to straighten it, it caused the entire car swerve. Very dangerous. After research, appears this is a wide spread issue with this particular vehicle.

Incident date: Jan 16, 2026

Forscan showing torque sensor malfunction, the same issue that was recalled in 2014. Causing loss of power steering

Incident date: Feb 4, 2026

Vehicle has electrical issues with headlamps flickering and power steering loss (which is electronic) at lower speeds. Power and radio intermittently cut out momentarily and on occasion a "stabilitrac loss" warning flashes. Looking online, many consumers experience this issue which appears to be due to faulty ground or battery connections and many have reported complete loss of power at highway s... Read more

Incident date: Jan 24, 2026

The contact owns a 2016 BMX X3. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The RPM was elevated; however, the vehicle failed to respond as intended. The vehicle was driven to the shoulder of the road. No warning lights were illuminated. The vehicle was towed to an independent mechanic an... Read more

Incident date: Jan 24, 2026

The car steered on its own without warning of Lane Departure

Crash 1 injured

Incident date: Jan 30, 2026

Clicking/tapping noise heard when turning either left or right.

Incident date: Feb 4, 2026

After a dealership repair to the rear differential, my 2022 GMC Yukon XL experienced a sudden driveline failure. A component detached underneath the vehicle, resulting in loss of control and immediate disablement. This occurred shortly after service and without warning. The vehicle is routinely driven at highway speeds while transporting multiple minor children. This appears to be a serious post-r... Read more

Incident date: Feb 2, 2026

The contact owns a 2025 Toyota Tundra. The contact stated that while driving at an undisclosed speed, the steering wheel was slightly locked while making a left or right turn. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The vehicle was scheduled for a diagnostic test in the upcoming da... Read more

Incident date: Jan 17, 2026

The power steering went out on the car as I was driving down the highway going 65 mph

Incident date: Jan 20, 2025

I'd like to join the open investigation for RQ26002 [XXX] ). Our car has had jerky steering when doing a long turn at the same angle for well over a year. We brought in the car multiple times to the Mazda dealership and they said they couldn't find an issue, essentially ignoring our request. It makes the car unsafe to drive on the highway (and other roads) because the steering wheel jerks when it... Read more

Incident date: Feb 1, 2026

While driving the vehicle warnings alerted me that the battery was low and to start the vehicle ( it was running as I was driving) then the alert changed to pull over when possible. At this time the power steering and power brakes started to fail by the time I pulled into a parking lot the vehicle completely died and I had to push it into a parking spot. I called Land Rover they towed it to a deal... Read more

Incident date: Dec 13, 2024

Reporting multiple safety-related defects on my 2024 Mazda CX-90. Steering system: At approximately 5,000 miles, the vehicle developed abnormal steering behavior, including inconsistent steering response and abnormal feel during normal driving and turning. The condition affected my ability to steer the vehicle predictably and raised safety concerns, particularly during low-speed turns, parking ma... Read more

Incident date: Feb 1, 2026

Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering felt lagging upon making a right turn vehicle proceeded in a very wide turn, pulled into parking lot. Wheel locked right as I exited [XXX] parking spot; steering went slack, brakes scraped rotor. Two witnesses saw hardware hit pavement. AAA tech removed tire: lower control arm bolt... Read more

Incident date: Jan 10, 2026

Power steering went out when i try to turn on car I get a red steering wheel with “!” Signal next to it and I am unable to use steering wheel

Incident date: Feb 3, 2026

Every time I make a sharp turn left from a stop position and accelerate a bit I hear this loud clicking sound coming from the front end of the vehicle. From what I can see from the research I've done this is a known issue by the manufacturer and I have already schedule a day to go to the dealer to demand a repair since my car is still under warranty. It's worth noting I have only a month with the ... Read more

Incident date: Feb 3, 2026

Was just driving and lost steering, basically very hard to turn the wheel. Traction control light and a red steering wheel light came on.

Incident date: Jan 7, 2026

I bought a fairly used 2024 Mazda on December 19, 2025 from a Mazda dealership and immediately noticed that there was some resistance with turning the steering wheel. I mentioned it to the sales person and was told that it was how the car operated. After purchasing the car, the problem kept persisting in many ways while on the freeway or when making turns. The steering will try to self correct wit... Read more

Crash

Incident date: Jan 28, 2026

The contact owns a 2014 Ford Fusion. While driving at an undisclosed speed, the steering wheel became very firm. The contact pulled over, and the messages “Steering Loss” and “Service Advancetrac” were displayed. The vehicle was taken to an independent mechanic. The contact referenced NHTSA Campaign Number: 19V632000 (STEERING); however, the VIN was not included in the recall. The dealer w... Read more

Incident date: Feb 3, 2026

having issue with steering clicking and slipping when turning - looked up recall by year make and model and car showed steering gear issue - but the recall did not show up by vin - took the car for maintenance and had them check - they found the car indeed has the steering gear issue and needs to be fixed - I'm concerned about why the car has the issue which shows by make and model but not by vin ... Read more

Incident date: Feb 2, 2025

The contact owns a 2023 Honda Civic Hatchback. The contact stated that while driving at undisclosed speeds, the steering wheel was jumping uncontrollably. The steering wheel was difficult to maneuver. The maintenance light was illuminated. The contact had received notification of NHTSA Campaign Number: 24V744000 (Steering). An appointment was scheduled with the local dealer, and the contact was in... Read more

Incident date: Feb 2, 2026

While driving the truck, it suddenly locks up the steering and I have to maneuver safely to stop. This has happened to me various times and its scary and dangerous.

Incident date: Jan 1, 2026

The contact owns a 2006 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. There were three audible dings with the message "Power Steering" displayed on the instrument panel. The contact reset the steering wheel and the battery, but the failure persisted. The vehicle was not diagnosed or repaired by an independe... Read more

Incident date: Oct 1, 2025

The manufacturer service tech advised that the clevis mount holding the front passenger suspension in place was missing a weld to the frame (the attached work order says it was re-welded, but when asked they said the weld was missing). This resulted in creaking noises through the cab when turning.

Incident date: Jan 31, 2026

While driving at highway speed, my 2018 Jeep wrangler violently shakes in the wheel. It is unpredictable and very concerning. This is very unsafe as you have no control over this violent shaking, and you aren’t sure of what could happen. This appears to be a very common issues in the jeeps as there are various reports of this occurring. There is no warning lamps, messages, etc. when this occurs.... Read more

Incident date: Jan 13, 2026

Steering wheel sticks when making gradual turns in curves when around the 11 o’clock and 1 o’clock positions. Living in a state with snow and ice makes driving scary, not knowing if my steering wheel will stick in a curve. Took it to a repair shop, but they said it would need to be looked at by the dealership.

Incident date: Jan 5, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed due to corrosion and water ingress affecting both the steering rack and the associated steering wiring harness. These components were replaced by Tesla and are no longer available for inspection. How was your safety or the safety of others put at risk? The steering syste... Read more

Incident date: Jan 21, 2026

My power steering wheel stopped working . I got an alert : steering assist fault service required. Took the car to the dealer , this cost me $5,700.

Incident date: Nov 1, 2024

The vehicle exhibits a severe vibration and shaking at normal highway speeds, most notably around 70–80 mph. The condition is repeatable and occurs during steady freeway driving. The vibration is strong enough that the vehicle feels unstable and unsafe to operate at typical highway speeds. This condition significantly affects safe freeway operation. Due to the severity of the shaking, I no long... Read more