Consumer Safety Complaints

Incident date: Nov 7, 2025

Turning left or right, the cv axle clicks as if it’s going to crack in half. It’s been happening for months now. I’m scared to drive the car.

Incident date: Feb 25, 2026

Steering gear assembly malfunction. Internal rack & pinion failure is present. Rack is binding/seized. When making a turn on the vehicle, the steering wheel does not return to center, creating a highly dangerous situation where if the steering wheel is not manually returned to center it can cause a motor vehicle accident. In other words, once a turn is initiated the car will remain in a turned st... Read more

Incident date: Feb 25, 2026

DEFECT: Steering wheel fails to fully return to center after turns, consistently stopping 1/2-1 inch off-center. Minor steering adjustments stick and don't self-correct. Pronounced binding zone near center prevents smooth return. SYMPTOMS: After curves, wheel returns 80% but stops visibly off-center requiring manual correction. Minor lane adjustments stick and require counter-correction. Constant ... Read more

Incident date: Feb 22, 2026

Intermittent power steering issues, especially at low speeds and in cold weather.

Incident date: Dec 10, 2025

The steering wheel over time is very loose and in my case i need to be very careful with it because I feel I am losing control on my car while driving. You can feel the steering wheel moving up and down without little to know force also while driving. I don't even drive that fast since my way to work is always in a school zones.

Incident date: Feb 14, 2026

The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 3 MPH and turning left into a driveway, the steering wheel became extremely difficult to turn. The contact stopped, turned off and restarted the vehicle, and drove back to the residence. The contact had researched online and associated the failure with NHTSA Campaign Number: 15V340000 (Steering). An appointmen... Read more

Incident date: Feb 25, 2026

The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation. While driving my 2019 Honda Civic , the steering wheel frequently sticks or feels like it slips when making slight adjustments or turning. This is especially noticeable at highway speeds and during low-speed turns. It requires addi... Read more

Incident date: Feb 5, 2026

i was driving and the steering wheel locked, the whole steering column has to be replaced it brought up a code saying torque input sensor i've only put 10,000 miles on this car and have only had it for 11 months

Incident date: Oct 25, 2025

The contact owns a 2010 Ford Escape. The contact stated that while attempting to start the vehicle, the steering wheel seized and failed to respond as designed. The vehicle was restarted several times before the steering wheel unlocked. The vehicle was driven to an independent mechanic, where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 14V284000 (STEERING); however... Read more

Incident date: Nov 1, 2025

After a 2K miles, clicking sounds began with CV joints. Clicking progressively getting louder and can be felt. This is a safety issue because these joints will ultimately fail. Honda states there is NO FIX to the issue. There are many many many owners who are experiencing this same issue.

Incident date: Aug 31, 2025

My 2023 Chevrolet Tahoe LS has experienced repeated service issues within the first year of ownership. The vehicle has been in the repair shop five separate times and out of service for approximately five months total. Due to extended repair periods, the mileage remains extremely low. A primary concern involved the steering system. The steering wheel was noticeably off-center while driving straig... Read more

Crash

Incident date: Feb 15, 2026

I have a 2024 Jeep Grand Cherokee that I purchased July 19, 2024.I started having operational problems with the vehicle within two months. The car was in and out of the dealership five times through Nov. 2025. Each time the problem was verified by the service department and documented as such, including an incident of the engine shutting down when entering the expressway. I filed a lemon law claim... Read more

Crash

Incident date: Feb 24, 2026

Steering is erratic while driving. Car is shifting left and right by itself while driving down the road feeling like the tires want to go different directions from one another. Steering wheel makes noticeable movement on its own left and right while going down a straight smooth road.

Incident date: Feb 19, 2026

Steering Instability: The steering wheel would periodically veer to the right and left on its own without my input. This created an unsafe driving condition and required constant correction to maintain control of the vehicle. Blind Spot / Reverse Detection Malfunction: When shifting the vehicle into reverse, the dashboard display indicated that no vehicle was present. However, when visually checki... Read more

Incident date: Feb 24, 2026

The vehicle previously experienced a steering wheel locking issue and was taken to the dealer for repair. The dealer stated the issue was repaired on December 11, 2024. On February 24, 2026, while driving on a public street, the vehicle hesitated or jerked slightly during acceleration and then appeared to operate normally. After a few minutes, multiple warning messages suddenly appeared on the da... Read more

Incident date: Feb 23, 2026

I visited Car Pros Kia Tacoma for a wheel alignment on my 2025 Kia Niro EV. After the service, I was told the alignment was completed correctly and I was given a printout showing all values in the green. However, the vehicle did not feel stable or safe to drive afterward. The steering felt off, and the car did not track straight. Because the vehicle felt unsafe, I took it to Firestone the next da... Read more

Incident date: Feb 24, 2026

At speeds around 50 mph the steering wheel will "lock up" and become extremely difficult to steer if not impossible. Lowering speed to 28 mph will suddenly jolt the steering back to normal causing extremely dangerous steering response with a danger of over correcting once steering assist is regained. Dealer has not been able to replicate the issue and cannot find anything wrong with the vehicle. T... Read more

Incident date: Feb 24, 2026

I am filing a formal safety complaint regarding my Mercedes-Benz Metris serviced at Mercedes-Benz Coconut Creek (Florida) under Recall VS2LAS561 – 9789VMCRC (Customer Service Case #20781216). On February 12th, I delivered the vehicle for recall service. It was returned on February 23rd without the recall properly completed. Invoice no. 328897 – tag T9514 lists replacement of four Continental... Read more

Incident date: Feb 23, 2026

While making a left turn at approximately 10 mph in light snow conditions, braking became severely impaired with pedal pressure present but vehicle failing to decelerate, and steering became significantly resistant and insufficient to redirect the vehicle away from the obstacle. Vehicle continued toward a tree despite brake pedal input and steering input away from the tree. Slippery road warning l... Read more

Crash 1 injured

Incident date: Dec 1, 2025

Driver Side and Passenger side CV Joints are failing. Severe grinding clicking sound when turning and accelerating. Honda told me this was normal when it was brought in for service

Incident date: Feb 18, 2026

While using Tesla's Full Self-Driving (Supervised) software on the Pacific Coast Highway (PCH) and other highways, the vehicle’s automated steering system repeatedly malfunctions by failing to maintain lane centering. Specifically, the car drifts or actively steers across double yellow lines into the lane of oncoming traffic. This issue is a persistent failure of the Advanced Driver Assistance S... Read more

Incident date: Feb 23, 2026

The contact owns a 2016 Dodge Journey. The contact stated that while driving at 25 MPH and turning left, the steering wheel was extremely stiff. The contact stopped, exited the vehicle, opened the hood, and became aware that the power steering hoses were disconnected. The vehicle was towed to a local dealer to be diagnosed, and the failure was associated with NHTSA ID Number: 16V273000 (STEERING);... Read more

Incident date: Jan 29, 2026

During normal driving in temperatures below approximately 20–27°F, the vehicle began losing electrical charge as indicated by the malfunction indicator light (MIL) and battery warning message. While my wife was attempting to return home, multiple vehicle systems progressively shut down, including electric power steering, ABS, auto-leveling suspension, and lane departure assistance. As she was ... Read more

Incident date: Feb 24, 2026

Power steering failed without warning whilst driving at highway speed on i26, no warnings nor warning lights displayed. Vehicle remained operable, whilst difficult to steer I continued to next exit. As I slowed to a stop the power steering suddenly functioned again. This could lead to a fatal accident if this loss of power steering were to happen in a curve as the steering is exceedingly heavy w... Read more

Incident date: Feb 23, 2026

I am submitting a formal safety complaint regarding a severe design defect in the 3.5L V6 engine of my 2013 Ford Explorer. The vehicle is equipped with an internal, chain-driven water pump that is currently failing at 100000 miles, as evidenced by coolant actively draining from the factory weep hole. Because this pump is located inside the engine block and driven by the timing chain, a complete s... Read more

Incident date: Feb 24, 2026

This is a follow up complaint because I would like to attach more files that are pertinent

Crash 1 injured

Incident date: Feb 24, 2026

Yesterday I went to the Ford dealership and asked if my 2009 Ford Escape could have the power steering repaired under recall as the code from the OBD2 data is B2278 and that falls under a RECALL for PSCM Power Steering Control Module - STEERING SHAFT TORQUE SENSOR MALFUNCTION CAMPAIGN ID: 14V284000 FORD RECALL #14S05 I was advised there is no open recall of my vehicle and that this recall had been... Read more

Crash 1 injured

Incident date: Nov 1, 2022

Steering shake at 55mph, seems to go away after tires have warmed up. Tried road force balance with no help.

Incident date: Oct 26, 2025

Incident Date: October 26, 2025 Summary: On October 26, 2025, while merging onto a highway at high speed, the vehicle experienced a sudden and total electronic safety system failure. Without driver input, the Forward Collision-Avoidance Assist (FCA) system engaged the brakes (phantom braking), causing a dangerous, unprompted deceleration in active traffic. Simultaneously, the Electric Power Steer... Read more

Incident date: Jul 24, 2025

Belt tensioner/idler pulley began chirping during warm up after starting engine. Noticed serpentine belt was beginning to fray on edges. Dealership confirmed the pulley failed prematurely and caused the serpentine belt to be damaged. Dealership replaced pulley and belt. It was just after warranty expired. The belt is supposed to be replaced at 100,000 miles as routine maintenance, but the failure ... Read more

Incident date: Feb 23, 2026

Component Involved: Front suspension – Lower control arms Braking system (ongoing unresolved brake noise) Description of the Safety Issue: The front lower control arms on my 2024 Mazda CX-90 show visible erosion/corrosion and looseness. The condition was identified during inspection by a national tire service center and documented on video. The component remains on the vehicle and is availabl... Read more

Incident date: Feb 23, 2026

SUV states brake system failure, tell driver not to drive over 43 miles per hour, attempted to have repairs continue to have repeat service with same issues, notified gm customer service of concerns regarding safety of vehicle with no brakes or steering control however vehicle states owner can drive, this is not safe to general public nor myself and family, gm staff stated could have towed did not... Read more

Incident date: Feb 17, 2026

ON FEB172026, I PULLED IN MY DRIVEWAY AND CAR STEERING WOULD NOT TURN AND HIT MY PROPERTY.IT CAUSED EXTENSIVE DAMAGE TO MY PROPERTY POLICE REPORT WAS MADE AND CAR END UP IN BODY SHOP. STEERING WHEEL LOCKED AND CAR WOULD NOT TURN. FRONT END IS COMPLETELY DAMAGE.

Crash

Incident date: Oct 18, 2025

Major amount of "Clicking/Clacking" when Turning . . . has progressively gotten worse over the past year until a few months ago when it "Became More Consistant" ==> Took vehicle to Avalon Honda to properly diagnose and record with the Manufacturer's, eg., Honda/GM

Incident date: Feb 22, 2026

The ABS, traction control, and 4x4 lights all came on at the same time. None are operable. During my research I was able to find recall 75b that aligns with the exactly with my current set of issues. 24v-653 is the NHTSA recall number associated. I need that recall added to my vehicle so I can get the very unsafe issue fixed

Incident date: Feb 23, 2026

I have read reports online of the two thousand sixteen chevy suburban turning off completely while driving.I have experienced this not once not twice.But three times now, with my chevy, suburban. This is a severe safety issue and can lead to death or major financial loss

Incident date: Feb 22, 2026

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel remained stuck in the direction turned and failed to return to center. The contact stated that the traction control warning light was illuminated. Due to the failure, excessive force was needed to steer the vehicle while driving back to the residence. The contact’s stepson used ... Read more

Incident date: Feb 21, 2026

I was driving the car on a highway. About 2 hours into my trip the steering became very difficult when banking to the left. Felt like there was no power steering and I had to muscle the car through banking turns.

Incident date: Feb 23, 2026

The contact owns a 2021 Toyota Rav4. The contact stated that while his daughter was driving approximately 23 MPH and attempting to make a turn, the steering wheel seized, and the vehicle sideswiped another parked vehicle. There was no warning light illuminated. The steering wheel remained seized. The air bags had not deployed. No injuries were sustained, and no medical attention was required. A Po... Read more

Crash

Incident date: Dec 23, 2025

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. The power steering warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module ... Read more

Incident date: Feb 20, 2026

As I was on my home on 2/20/26, I encountered some issues. I made a right turn onto the highway and my vehicle did a little drift but made this weird sound and the front end shook. There were no warning lights or dings that came across the dash. I pulled over into the closest parking lot to see if I could notice anything. I couldn't because I only had the light from a parking lot lamp. So decided ... Read more

Incident date: Jan 25, 2026

The contact owns a 2009 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact noticed a vibrating and clicking sound coming from the steering wheel. The “Service ESC” warning light was illuminated. The vehicle was turned off and restarted, and the failure reoccurred. The vehicle was... Read more

Incident date: Feb 19, 2024

Power steering quit working. It would go in and out then just stopped all together. I see there is a recall however my vehicle isn't included but is experiencing the same problem. I have read where other vehicle no included in the previous recall also experienced the same problem.

Incident date: Feb 23, 2026

The electric power steering module failed while driving and could have resulted in an accident. After searching online there are Alot of similiar cases with the same model truck and is a serious safety concern.

Incident date: Jan 10, 2026

Purchased a brand new 2025 Kia Telluride SX-Prestige X-Line on May 19, 2025. On or about December 20, 2025, my husband was driving (I was the passenger) in stop/start traffic when the engine shut off and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” Since traffic was stopped, he put the vehicle in Park and restarted the engine. The vehicle started right up an... Read more

Incident date: Feb 19, 2026

The contact owns a 2014 Toyota Rav4. The contact stated that while driving approximately 20 MPH and turning right at an intersection, the steering wheel seized with several unknown warning lights illuminated. The contact completed the turn, and the steering wheel started functioning normally, and the warning lights were no longer illuminated. The failure reoccurred while making a right turn. The v... Read more

Incident date: Oct 21, 2024

I am filing this complaint regarding a serious and recurring steering system defect involving my Mercedes-Benz vehicle and Recall Campaign No. 2017120022 (steering column defect). Mercedes-Benz corporate representatives provided conflicting information regarding whether the recall repair was completed in 2018. One representative stated it was performed; another stated no record exists. I was never... Read more

Incident date: Feb 19, 2026

The contact owns a 2009 Pontiac G6. While driving 20 MPH or slower, the power steering assist failed to operate as needed, making it difficult to maneuver the vehicle. The vehicle was turned off and restarted for the power steering assist to become operational. The power steering assist warning light was illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufact... Read more

Incident date: Feb 21, 2026

The contact owns a 2017 Ram 1500. The contact stated that after restarting the vehicle, the message "Service Power Steering" was displayed. The vehicle experienced a loss of power steering assist. The contact restarted the vehicle several times to correct the failure, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the ... Read more

Incident date: Feb 22, 2026

Experiencing a failed Electronic Steering Lock (ESL). Car won’t crank or start even after verifying battery health and key fob. Symptoms point to a failed ESL, left stranded