Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 76,359 complaints — component: SERVICE BRAKES
MERCEDES-BENZ
GLE 350 4MATIC
(2024) — SERVICE BRAKES
Oct 29, 2025
Incident date: Oct 28, 2025
WHILE DRIVING ON AN INSIDE ROAD AT 35 MPH WITH NO TRAFFIC, THE CAR APPLIED SUDDEN BRAKES. MANY MESSAGES/SYMBOLS POPPED UP ON THE SCREEN WHICH I WAS NOT ABLE TO SEE . CAR ALMOST CAME TO SUDDEN STOP AND IT CLEARED UP AGAIN WITHIN SECONDS AND CAR STARTED MOVING AGAIN. THERE WAS NO DAMAGE TO CAR OR THE DRIVER. AT HIGH OR IN TRAFFIC, IT MAY RESULT IN AN ACCIDENT. THE INSIDENT HAPPENED ON OCTOBER 28, 2... Read more
Incident date: Oct 27, 2025
The contact owns a 2006 Pontiac G6. The contact stated that while attempting to make a right turn, while depressing the brake pedal, the vehicle failed to respond as intended, and the steering wheel became difficult to turn. The contact stated that while depressing the accelerator pedal, the vehicle stopped independently. Neither a dealer nor an independent mechanic was contacted. The vehicle was ... Read more
Incident date: Apr 5, 2025
I have been waiting for brake and traction control components since April 2025, from the Chysler corporation. Latest e-mail states maybe parts in November. I have received these notifications since i initiated a complaint in September. Reply I receive: " Raw material/component supply shortage with supplier." This truck is not safe to drive, it is currently parked at the dealership waiting for ... Read more
Incident date: Oct 18, 2025
The Antilock Brake Module (part # 68228991AD) and Antilock Brake Hydraulic Pump (part # 68196033AA) have failed for no apparent reason. The dealer states there's a national backorder for the module with no delivery date noted. The module controls the anti lock braking system, traction control, and cruise control, which are all safety concerns. The module cannot work without the associated pump.... Read more
Incident date: Mar 17, 2025
Please see attachment:
Incident date: Oct 25, 2025
While driving vehicle, multiple warning codes appeared including: service traction control, ABS, service brake system and others. More importantly, the power brakes failed and a code was thrown to press hard on brakes to stop vehicle.
Incident date: Oct 26, 2025
I started my car last Sunday afternoon (10/26/25) and it began to alert me with tones and flashed on my dashboard "Service Brake Assist" and "Service ESC". Prior to that I drove it earlier that morning and it was seemingly working fine. Took it to the dealership the next evening (Monday, 10/27/25)for them to look at the following day (Tuesday, 10/28/25) and was told they were still looking into i... Read more
VOLKSWAGEN
GTI
(2024) — SERVICE BRAKES
Oct 29, 2025
Incident date: Oct 25, 2025
Automatic Hill assist uses excessive brake force and for too long of a duration. This causes the vehicle to stall. Road inclination activation point of Hill assist is too sensitive. Brakes hold when it shouldn't. This is a factory default setting. Vehicle has stalled several times in traffic. This could potentially be a hazard of it happens in an emergency your situation when you need to move qu... Read more
Incident date: Aug 14, 2025
Mid 2025 my brakes started malfunctioning above 50 mph. Then they were stuck closed. It was found to be a faulty abs module. We replaced it with Honda in the phone. The second module failed within 2 weeks. Now my car is still sitting at the shop, and Honda still hasn't responded. It's been 2 months
MERCEDES-BENZ
AMG EQS
(2022) — SERVICE BRAKES
Oct 29, 2025
Incident date: Oct 15, 2025
The contact owned a 2022 Mercedes-Benz EQS-Class Sedan. The contact stated that while driving over a bump, the vehicle briefly accelerated unexpectedly. Later, while parked and reaching into the rear seat, the vehicle suddenly accelerated, crossing a concrete barrier, crashing through a glass window, and crashing into a building. The brake pedal was applied, but it responded slowly before eventua... Read more
Crash
Fire
Incident date: Oct 16, 2025
I wanted to update a previous report. The vehicle had had some odd electrical issues. The brakes ended up failing while driving but no electrical issues at the time proceeding it. What I wasn't able to report before was that the brake pedal sunk to the floor with no effort to stop the vehicle at all. The emergency brake is a button on the left side of the vehicle which was attempted to be engag... Read more
TOYOTA
PRIUS PRIME
(2021) — SERVICE BRAKES
Oct 29, 2025
Incident date: Oct 22, 2025
I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and would have crashed into the cinderblock wall had there not been a supporting post on the building and a... Read more
Crash
2 injured
Incident date: Dec 31, 1969
Since the recall was announced, my truck has experienced constant ABS and traction control alarms, including an unending beeping warning chime that makes the vehicle unpleasant and unsafe to drive. My local Ram dealer confirms that the repair parts (HCU/ABS module) are not available and that there is no estimated time frame for replacement. This situation has now persisted for months, leaving me ... Read more
VOLKSWAGEN
GOLF R
(2023) — SERVICE BRAKES
Oct 29, 2025
Incident date: Oct 28, 2025
The vehicle has a feature called "hill hold" that can not be disabled where it holds the brakes when stopped on a hill untill 3 seconds after removing your foot from the brake pedal. This has resulted in many near miss safety hazards because I can not move the vehicle quickly enough to make a safety maneuver in the event of imminent collision from another vehicle when stopped on a hill.
Incident date: Oct 5, 2025
Emergency Brake, Traction and ABS warning came on and stayed on in addition to a five-second interval cycling on of a motor sound under the hood. O'Reilly Auto Parts and then Toyota dealership confirmed the same code that indicated brake booster assembly needs replacing (C1391) **This is a "known issue" but not yet a recall. Toyota did extend the part warranty to 10 years or 150,000 miles - my ve... Read more
Incident date: Oct 28, 2025
Today while driving my brakes got super hard. Had to use my entire weight to get it to stop and still was moving forward. Had to use the emergency brakes and a prayer. Luckily I wasn’t on the highway or it would’ve been a deadly accident. When I opened the hood the camshaft sensor was broken loose. Mind you I had taken the truck to the dealer a while back for a rattling noise at 1500 RPM and ... Read more
Incident date: Oct 13, 2025
I was driving and all of a sudden I lost power steering and I had to get over pull over and I was freaking out I could have crashed my dash was saying service ecs
Incident date: Aug 1, 2025
I have been experiencing a brake surge when I come to a stop, it has been a few weeks now (or maybe months). It feels like the regenerative braking is disengaging and the friction brakes are not engaging immediately. I am concerned this is a brake handoff issue and a major safety problem.
Incident date: Oct 27, 2025
The front brake hose ruptured and the brakes went out. This is consistent with the recall NHTSA Campaign # 20V469000. Ford dealer is refusing to fix it saying only the rear hose is covered. But it clearly states in the recall released on Aug 2020 it is the Front hose.
Incident date: Sep 26, 2025
Recall 23S35 is not showing up for my vehicle even though I have the exact same issue. Dashboard alarm and message "PARK Brake Fault Service Now" and it activates my brakes. I took it to the dealership while it was still going on, even after I shut the truck off.
Incident date: Aug 1, 2025
Three times in 5 months since purchasing our 2025 Ford Explorer, all dash lights will come on while driving and vehicle will come to a stop. Braking pressure is reduced greatly and then vehicle will not continue in forward or reverse. Multiple restart attempts will allow the vehicle to move under 5 MPH but will brake hard to a stop if it goes over 5MPH. Two different dealerships have inspected and... Read more
Incident date: Oct 23, 2025
Returning from a trip, several brake and skid related dashboard light illuminated. I pulled over and was able to stop the car and took it directly to the Toyota dealership after calling them. Brakes felt very spongy and stopping distance was increased. The dealer informed me that this was a known problem with my model but that I was not eligible for recall or extended warranty. I have also seen a ... Read more
Incident date: Nov 28, 2024
The contact owns a 2024 Chevrolet Traverse. The contact stated that while depressing the brake pedal, the brakes made a squeaking sound. The ABS warning light was illuminated. The vehicle was taken to the dealer several times. The dealer diagnosed that the brakes had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The ABS warning light was no longer illu... Read more
Incident date: Dec 6, 2024
NHTSA Recall ID Number: 24V896, This recall has been going on for approx. one year with still no resolution to fixing the problem with the "Loss of ABS/Traction Control from Module Failure".
Incident date: Oct 20, 2025
While towing my boat trailer the dash lights up with AEB, ESC, ABS lights as well as messages saying service needed for several other systems like cruise control and adaptive cruise control. This happened on a busy street while in motion causing a loss of all safety subsystems related to braking. The dealer diagnosed as a failed ABS/HCU and required replacement. My truck had 1350 miles at time of ... Read more
Incident date: Feb 5, 2025
Brakes - When descending down a hill at speed the brakes on my truck pulsate as if the rotors are warped. My family was put at risk due to the brakes not functioning properly and causing me to let off the braking system in order to prevent overheating. I asked my dealer to review the brakes and they indicated nothing is wrong, I can reproduce this action anytime for the dealership with a simple ri... Read more
Incident date: Sep 10, 2025
While driving when coming to a stop, my brakes became stiff causing me to almost hit the vehicle in front of me. Also, the car has been stopping while I am driving and on busy roads when I am at a stop light and press the accelerator to proceed, the vehicle just stop and cuts off completely leaving me stranded while trying to restart the vehicle. Also the vehicle has a long crank before it starts.... Read more
TOYOTA
HIGHLANDER
(2022) — SERVICE BRAKES
Oct 28, 2025
Incident date: Oct 27, 2025
When I am slowing down and coming to a stop, my car will surge forward. It feels like my brakes stop working for a second and that I pressed the accelerator. It has happened on flat road, hills and turns.
Incident date: Feb 12, 2025
ABS module needs replaced. It was recalled in all trucks except for this year model. It is currently on back order and I have been waiting for the part for almost a year! All emergency lights in the dash are on all the time and now when I am driving, the accelerator goes completely dead. It happens randomly and has happened multiple times now. The dealership has accessed this and stated that the A... Read more
AUDI
E-TRON SPORTBACK
(2022) — SERVICE BRAKES
Oct 27, 2025
Incident date: Aug 19, 2025
1.Perfect vehicle before 93V2 recall - No issues with regenerative braking or battery before recall 2.93V2 recall applied August 19, 2025 at Audi McKinney (Note: Audi had initially failed to apply the recall at my May 23, 2025 scheduled appointment, choosing instead to “enable remote monitoring”) 3.Complete regenerative braking failure within 3 days of recall - [XXX] 4.Battery thermal runaway ... Read more
Incident date: Jun 25, 2025
I tried to take my car to the dealer because my car brakes on its own and it had a alert that something was wrong with the air bags . I can ve driving anywhere and without reason the car breaks putting my life in danger and my family. I have tried to contact the dealer about this serious matter but I don't get anywhere. I am reaching out to see what solution we can come to ?
Incident date: Sep 30, 2025
When driving the vehicle the park brake abs and steering control lights come on the vehicle intermittently when driving the vehicle
Incident date: Jul 31, 2024
Vehicle: 2023 Toyota RAV4 Hybrid Issue: Persistent brake noise, safety hazard, manufacturer negligence I leased a 2023 Toyota RAV4 Hybrid from Clermont Toyota (Florida). Well before reaching 5,000 miles, the brakes began squealing and grinding, posing a potential safety hazard. Multiple service visits failed to correct the issue. Toyota Motor Sales, U.S.A., Inc. and its distributor, Southeast Toyo... Read more
CHEVROLET
TRAILBLAZER
(2021) — SERVICE BRAKES
Oct 27, 2025
Incident date: Jun 30, 2025
There is a faulty sensor on this car that does not allow the car to be properly parked and gives the error message "Shift to park" on the dashboard. You have to turn the car back on and mess with the shifter multiple times to get it to register that it is park. This usually takes about 10 attempts every time you need to park the car. There are other reports regarding this exact issue on this car t... Read more
Incident date: Oct 27, 2025
I have the little feature that will brake for me if it thinks ima get in a wreck. However it’s glitchy!! I can be the only vehicle on road in BOTH directions, cruise set at 60 when out of nowhere the car slams on the breaks. We go down to like 52 then like nothing ever happened we are back to 60. This has happened several times. I have brought the car into my dealership tomorrow have the sof... Read more
VOLKSWAGEN
ATLAS
(2024) — SERVICE BRAKES
Oct 27, 2025
Incident date: Dec 31, 1969
The braking system and driver assist feature (“Maneuver Braking Function”) on my 2024 Volkswagen Atlas have repeatedly malfunctioned. The vehicle displays the warning message “Maneuver Braking Function Currently Not Available,” accompanied by loud grinding and mechanical noises when braking. The issue began shortly after purchase and has persisted despite three separate service visits to V... Read more
Incident date: Oct 21, 2021
The ABS went out on my truck 3 years ago and Ram/Mopar quit making the part. I am stuck with a $50,000 rock because their part has first been on back order and now no longer manufactured. My truck was 7 years old when this started. I cannot afford to go buy a new truck! I could find a used one and maybe get it flashed but people are charging $800 for a used part and no guarantee that it can be fl... Read more
Incident date: Oct 27, 2025
I was coming to a stop and pressed on the brakes and my car would not brake . It started jerking but continued forward. I almost hit the car in front of me.
Incident date: Oct 23, 2025
Put the truck in reverse [from park] and when I braked the pedal went to the floor and took many seconds to stop the vehicle. Checked the brake fluid, very low, filled it, pumped the brakes until it was no longer to the floor, checked the fluid again and filled it again. Parked it then tested it 20 minutes later, brakes were to the floor. Took it to mechanic who added brake fluid and looked everyw... Read more
TESLA
CYBERTRUCK
(2024) — SERVICE BRAKES
Oct 27, 2025
Incident date: Oct 27, 2025
While exiting the Chick-fil-A drive-thru lane, I lightly pressed the accelerator to move into the next lane. Suddenly, the vehicle jerked forward very quickly, as if I had floored the accelerator. At the same time, the display showed "Emergency Braking in Progress." It felt as though the truck briefly braked and then rapidly released, causing unexpected acceleration. No collision occurred, but it ... Read more
CHEVROLET
EQUINOX EV
(2025) — SERVICE BRAKES
Oct 27, 2025
Incident date: Oct 25, 2025
On 10/26/25 at approximately 3:40pm while on a freeway (traveling approximately 65mph) with no traffic or cars in close proximity for the automatic brakes to be engaged, the 2025 ev equinox slammed its brakes on its own without driver braking. This caused whiplash to be experienced by two of the three passengers and it felt like we were rear ended but no cars were around. This is very dangerous. H... Read more
2 injured
KAWASAKI
NINJA ZX-14R
(2024) — SERVICE BRAKES
Oct 27, 2025
Incident date: Oct 24, 2025
Front brake lever pulls down to handle bar before stopping. Brakes require (1) pump before operating in normal lever range.
FORD
MUSTANG MACH E
(2025) — SERVICE BRAKES
Oct 27, 2025
Incident date: Sep 27, 2025
I traded in my vehicle and purchased a new vehicle on September 27, 2025. After signing the contract, I was informed that there were two recalls on the vehicle that would be taken care of by the end of the day. I was allowed to use my trade-in as a loaner vehicle until the end of the day when I came back. It has been almost a full month and I still have not received possession of my new vehicle. T... Read more
Incident date: Oct 23, 2025
Driving at night on rural interstate with clear weather. Car driving at ~75 mph when the emergency breaking engaged. There was no traffic in front and thankfully none behind. The brakes locked in and the transmission downshifted to stop. Again nothing in front. IF someone would had been behind me, they could not have stopped time with combination of braking and downshifting. Approximat... Read more
Incident date: Aug 16, 2025
Brake sensor warning pops up that says brake pads need to be serviced. Brake pads still have between 80-92% wear left according to the dealership. There is a TSB out for this issue (#N242471431) but GMC refuses to repair at no cost. States that even though my vehicle is within the parameters of the TSB, it is VIN specific.
Incident date: Oct 25, 2025
I purchased this car [XXX] as a CPO vehicle from a Ford dealership. By [XXX] the oil pressure light would flicker and it was clear the car was burning a lot of oil between changes. On 8/22 an oil change was completed at dealer. On [XXX] the oil pressure light flickered and it was three quarts down. An oil consumption test was started at 112,000. On Sat [XXX] while driving to dealer for oil chec... Read more
Incident date: Sep 2, 2025
I purchased a 2005 Nissan Sentra on [XXX] from TMZ Auto Sales. The front passenger and driver side calipers, rotors, brake pads, brake hoses, front driver side hub bearings and knuckle hook up, were replaced by me, and the left passenger side ball joint needs to be repaired. All repairs were done within 30-60 days of purchase. The dealer replaced the front driver side caliper and brake, but I had ... Read more
Incident date: Oct 22, 2025
ABS module failure. Indicator lamps for ABS, Traction control, and Brakes are all lit. Getting wheel spin and loss of traction on wet roads. My truck is currently at Thomas Chrysler Dodge Jeep Ram of Highland, 9604 Indianapolis Blvd, Highland, IN 46322. Service Advisor Noah, has advised me that Mopar part number: 68228991AD (ABS Control Module for Ram 1500) has failed and is not available. Upon d... Read more
Incident date: Sep 3, 2025
After replacing right front speed sensor, ABS module shows malfunction and vehicle goes into limp mode. Replacement ABS modules are unavailable from mfg.