Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 76,359 complaints — component: SERVICE BRAKES

VOLKSWAGEN ATLAS CROSS SPORT (2020) — SERVICE BRAKES Nov 12, 2025
Incident date: Nov 7, 2025
Pulled out of driveway onto major road. Brake fluid alert showed up on dash. Brakes completely stopped working. Was able to roll the car to a stop. Called tow truck which delivered car to mechanic. Mechanic confirmed that there were no brakes and advised that the brake master cylinder leaked into the brake booster which caused the brake booster to be damaged. Mechanic needed to remove and re... Read more
HYUNDAI SONATA (2013) — SERVICE BRAKES Nov 12, 2025
Incident date: Nov 11, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving 45-50 MPH and depressing the accelerator pedal, the vehicle failed to respond and hesitated. The brake and the hybrid system warning lights were illuminated. The contact was able to pull to the right side of the road and waited for her husband to arrive. The contact turned off the vehicle and restarted the vehicle, and t... Read more
HONDA CR-V (2020) — SERVICE BRAKES Nov 12, 2025
Incident date: Apr 15, 2025
The contact owns a 2020 Honda CR-V. The contact stated that approximately four times while driving approximately 35 MPH, the brake warning light flashed on the instrument panel. The contact stated that the vehicle unexpectedly came to a complete stop for several seconds before unintendedly accelerating. The contact expressed concerns about driving the vehicle with his grandchildren inside the vehi... Read more
CHEVROLET COLORADO (2021) — SERVICE BRAKES Nov 12, 2025
Incident date: Nov 7, 2025
This is the fifth vehicle with the 2.5l engine that has experienced vacuum pump failure resulting in a broken exhaust camshaft. Without warning, drivers have experienced a complete loss of brake function as a result of the vacuum pump failure.
FORD BRONCO SPORT (2021) — SERVICE BRAKES Nov 12, 2025
Incident date: Nov 11, 2025
On November 11, 2025, my 2021 Ford Bronco Sport experienced a complete brake system failure while driving. The brake pedal suddenly became extremely hard, and there was no braking power at all. The vehicle had to be stopped using the parking brake. This same issue occurred previously in July 2025, when the brake vacuum booster failed and was replaced at the Ford dealership. The problem has now r... Read more
RAM 1500 (2020) — SERVICE BRAKES Nov 11, 2025
Incident date: Jan 25, 2025
My truck was taken to the ram dealership in Conway, AR and they told me it needed an ABS Module and it was ordered and that was in January of 2025 so it has now been almost a year that the part (ABS Module) has been on back order and there is still no ETA. That is a serious issue and my truck that I have still been paying on is not fit to drive safely and hasn’t been since. Something needs to be... Read more
DODGE CHALLENGER (2020) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 7, 2025
In your own words, tell us what happened. Cro I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I co... Read more
DODGE CHALLENGER (2020) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 7, 2025
I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn’t get it out of gear. Nearly causing mu... Read more
KIA TELLURIDE (2024) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 8, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? I put the car in park, then turned off the vehicle, and removed my seatbelt. The car then began rolling back on its own. When I hit the break, it did not work to stop or slow the vehicle. Instead, the break hit the floor, and was "floppy". The car then crashed. The vehicle appears to have experience... Read more
Crash 1 injured
RAM 2500 (2018) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 2, 2024
Abs light and traction control light stays on plus keeps popping up to service electric trailers brakes. Electric trailer brakes well not work. Cruise control stopped working. All do to recall. Truck has had this recall for over a year now and I’ll I ever get told by dealerships that the parts are unavailable. Dodge makes this junk ass trucks everyday so I don’t understand why parts are unavai... Read more
FORD ESCAPE (2017) — SERVICE BRAKES Nov 11, 2025
Incident date: Feb 5, 2025
Purchased In-10/31/24- 2017 Escape ES 2.5 LTR Echoboost: 11/13/24-Oil change,Wipers,headlights, recall buching,11/24 transmission mount, clicking noise, transmission chokes 11/23-check engine lights, 12/10- headlights, car auto shut off 1/23/25- new tires, studdars Accel, loosing power, cylinder 2 missfire,spark ignition coils all 4 replaced, 02/10- Missfire 3-cylinder, replaced, 3/24-Misfire 2&4-... Read more
TESLA MODEL Y (2025) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 10, 2025
On November 10, 2025 while my 2025 Tesla Model Y was being driven, in Miami, Florida, around 2:55–3:05 PM, the brakes failed completely. Despite firm brake pedal pressure, the vehicle did not slow down or stop as expected and continued forward until a collision occurred. The brake pedal felt normal with no loss of resistance, but the car did not decelerate as expected. No forward collision warn... Read more
Crash
JEEP GRAND CHEROKEE (2019) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 11, 2025
FCA US has failed to make parts available to remedy NHTSA recall 24V-838 in over 12 months.
CHEVROLET EQUINOX (2025) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 6, 2025
On Th, Nov 6 ~1700, the 25 Equinox EV being driven encountered an electric drive failure and brake failure, including friction brakes. This Equinox EV is essentially still brand new with 3900 miles and no accident history. The vehicle was driven off the EB SR 528 exit ramp to Narcoossee Rd in Orlando and driven to the stop light at the WB on ramp. After the light changed and began driving, the ... Read more
TOYOTA PRIUS (2013) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 4, 2025
My daughter was driving the 2013 Toyota Prius on the interstate in Chattanooga, TN. The brakes did not feel right and the car was very difficult to stop. (It did not brake at a normal distance) My daughter was able to get someone safely, and she had the car towed to the dealer. My daughter's life was endangered by this brake booster failure, but there is no recall listed on the vehicle. Also, w... Read more
HYUNDAI ELANTRA (2014) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 4, 2025
The vehicle caught fire while it was in motion; there were loud bangs and a lot of noise, and smoke started coming out of the front, and the engine and the undercarriage caught fire.I managed to turn it off, but when they were towing it, the mechanics did the diagnostic and found wires were faulty and damaged the engine.
Crash Fire
GMC ACADIA (2019) — SERVICE BRAKES Nov 11, 2025
Incident date: May 20, 2024
The vehicle will be in park, and a message will pop up saying "shift to Park check and advise". Took my car into the dealer shop to get this fixed their response was the cause of the condition may be that the park switch in the transmission control (shifter) assembly is not pulling the BCM signal low to electronically show that the vehicle is in the park position.
VOLKSWAGEN TAOS (2023) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 10, 2025
Rear brake pads and rotors worn out at 32000 miles. Rear brake pads originally worn out and replaced under warranty at 16800 miles. Dealership states that the issue is no longer covered under warranty. This excessive wear is a safety concern as it points to a design flaw in the braking system that is causing unexpected braking pressure to be applied to the rear brakes which may be causing exten... Read more
TOYOTA PRIUS (2013) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 6, 2025
brakes had no stopping power. Normally when braking it was smooth. All the lights went on. Toyota dealer confirmed that the brake booster Pump Assembly and Brake Master Assembly needs to be replaced.
VOLKSWAGEN TAOS (2022) — SERVICE BRAKES Nov 11, 2025
Incident date: Oct 30, 2025
I took the vehicle in for its 80,000 service, which included a multiple point inspection on Oct. 24th, 2025. The dealer that serviced my vehicle for that specific service was the north park volkswagen in San Antonio. On October 30, 2025 at approximately 2:15 PM, I was driving down the highway when I felt something in the brakes crack. I had to use my whole body weight and a lot of force to stop th... Read more
HYUNDAI SANTA CRUZ (2025) — SERVICE BRAKES Nov 11, 2025
Incident date: Apr 2, 2025
This is an ongoing safety issue with a 2025 Hyundai Santa Cruz Limited. The forward collision-avoidance system activates frequently and without cause during normal driving. The system will engage when another vehicle is simply turning, merging, or slowing down at a traffic light—normal, predictable situations where no emergency braking should occur. These unexpected activations create unsafe con... Read more
Crash
FORD ESCAPE (2021) — SERVICE BRAKES Nov 11, 2025
Incident date: Oct 23, 2025
When putting the car in reverse the brakes make an awful Screaming noise. It sounds like they are not releasing. Then when you go in drive and want to stop it doesn't want to. It is not all the time but more so then not.
RAM 5500 (2020) — SERVICE BRAKES Nov 11, 2025
Incident date: Aug 10, 2025
I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash 4 injured
RAM 1500 (2022) — SERVICE BRAKES Nov 11, 2025
Incident date: Nov 10, 2025
While driving at low speeds in downtown traffic with the automatic stop/start system active, I stopped at a red light. The system engaged and shut off the engine as expected. However, when I attempted to accelerate, the truck stalled. The gear shift unexpectedly moved from Drive to Park, and the parking brake activated. I applied the brake and restarted the engine, but had to manually disengage th... Read more
KIA SORENTO (2023) — SERVICE BRAKES Nov 11, 2025
Incident date: Jul 15, 2025
Brakes and rotors needed changed at 23930, not normal
TOYOTA MIRAI (2018) — SERVICE BRAKES Nov 11, 2025
Incident date: Jan 9, 2024
On several occasions the Toyota Mirai would slam on the brakes on its own while at a considerable speed with no other cars around. It was very scary and concerning traveling at high speeds and the brakes being applied abruptly automatically.
NISSAN FRONTIER (2024) — SERVICE BRAKES Nov 10, 2025
Incident date: Aug 16, 2024
lighting is not sufficient for seeing far enough ahead on low beam and high beam is more like regular, when turning there is hardly any lighting within the turn making it dangerous in my opinion. i recommend slowing almost to stop before making a turn especially to the right.also i have had to get my right headlight repaired by nissan within the first 2 months of purchase in july and august of 20... Read more
RAM 2500 (2017) — SERVICE BRAKES Nov 10, 2025
Incident date: Sep 23, 2025
NHTSA Recall Number24V-896- HCU unit replaced once. Replacement unit has now fully failed. Dealer Dutch Miller Ram of South Charleston made positive diagnosis of failed unit [see attached]. Same dealer notes NC replacement HCU part is not available. Same dealer notes however for a charge of @$1100 Stellantis has replacement units available for installation with a part # separated from remedy pa... Read more
TOYOTA TACOMA (2024) — SERVICE BRAKES Nov 10, 2025
Incident date: Nov 10, 2025
I’m filing this report because the dealership where I purchased and have my vehicle regularly serviced failed to notify us of an active safety recall related to the brake system on our Toyota truck. The dealership is Classic Toyota – located at 2301 W Mercury Blvd, Hampton, VA 23666. The recall was issued in February 2025, yet the vehicle has been serviced by the same Toyota dealer multiple... Read more
WESTERN STAR 4700 (2020) — SERVICE BRAKES Nov 10, 2025
Incident date: Sep 26, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the... Read more
1 deaths
TOYOTA PRIUS (2015) — SERVICE BRAKES Nov 10, 2025
Incident date: Jul 15, 2025
Hi, I am reporting a brake system failure on my 2015 Toyota Prius. In July 2025, the ABS and brake warning lights suddenly appeared, and a Toyota service center confirmed it is the known Prius brake system defect. The repair estimate ranges from $4,502 to $27,814, but Toyota declined coverage because the vehicle is just past the 10-year warranty limit. This issue poses a safety risk due to reduced... Read more
MERCEDES-BENZ SLK250 (2015) — SERVICE BRAKES Nov 10, 2025
Incident date: Nov 9, 2025
THIS IS THE PROBLEM I AM HAVING WITH MY VEHICLE: Nature of the Problem: The recall involves the ESC system software, which may incorrectly keep the brakes slightly applied. This can cause the brake components to heat up over time, potentially affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, raising the risk of a fire. Recall Init... Read more
TOYOTA HIGHLANDER (2021) — SERVICE BRAKES Nov 10, 2025
Incident date: Aug 22, 2025
Vehicle had a very loud high pitch whining noise the rapid accelerated I was braking and brakes were not working vehicle screen was flashing Vehicle Malfunction. yes vehicle is available. I could not stop the vehicle I struck three signs and a lady fell down as i was approaching the the building very fast, hit a wrought iron black fence and it fell on a park vehicle and then i hit a park vehicle... Read more
Crash 3 injured
LAND ROVER RANGE ROVER (2023) — SERVICE BRAKES Nov 10, 2025
Incident date: Nov 1, 2025
The vehicle brake pad warning light went on before 15K miles. The dealership and manufacturer have indicated that the design of the 2023 long wheel base model causes the OEM brakes pads to wear through at an accelerated rate. They are replacing them with a different model though nor covering the replacement under warranty.
MAZDA CX-90 (2025) — SERVICE BRAKES Nov 10, 2025
Incident date: Nov 8, 2025
I was stopped by a railroad crossing and when I started driving, my automatic emergency braking activated and jerked to a stop. This happened two consecutive days in a row. Gratefully no one was behind me, or they would have rear ended my vehicle.
CHEVROLET EQUINOX (2025) — SERVICE BRAKES Nov 10, 2025
Incident date: Nov 7, 2025
I was driving my 2025 Chevrolet Equinox EV on the highway with Adaptive Cruise Control (ACC) engaged. The vehicle was also set to "One-Pedal Driving" (High regenerative braking). The vehicle in front of me slowed down abruptly. My vehicle's ACC began to slow the car, but it was not decelerating quickly enough to avoid a collision. I immediately intervened by pressing the brake pedal as hard as I... Read more
Crash
MERCEDES-BENZ AMG S63 (2018) — SERVICE BRAKES Nov 10, 2025
Incident date: Sep 21, 2025
Vehicle had a low tire, vehicle indicated it needed to be driven for recalibration of the sensor(s). Took vehicle for short drive up two lane road. Turned around and headed back to where was staying and upon acceleration the vehicle seemed to have pulled off the road but come to find out it didn't at all go off the right side of the roadway. The vehicle sort of jerked and went to the left, caus... Read more
Crash
CHEVROLET SILVERADO 1500 (2019) — SERVICE BRAKES Nov 10, 2025
Incident date: Nov 2, 2025
As I was driving the vehicle it seems to be hesitating or jerking and when I tried to start it,it would say put your foot on the brakes to start,but my foot was on the pedal and it was slow starting.Days later the engine light came on,took it to the dealership and they told me it was a problem with the brake system.I bought the vehicle brand new,only 41,000 miles,on it now,warranty went out in Jun... Read more
TOYOTA VENZA (2022) — SERVICE BRAKES Nov 10, 2025
Incident date: Nov 8, 2025
2022 Toyota Venza TOTAL BRAKE FAILURE. On 11/8/2025 brakes did not engage while exiting a major highway. While the brake pedal was pushed to come to a complete stop at the stop light, vehicle did not stop, nor the braking system worked at all. The driver was left with two options: 1. cause a major accident with cars ahead of us. OR 2. hit the side of the road (the concrete curb) to avoid any majo... Read more
Crash
JEEP WRANGLER (2014) — SERVICE BRAKES Nov 10, 2025
Incident date: Feb 11, 2025
ABS MODULE FAILING IN 1000'S OF VECHILES AND JEEP HAS NO SOLUTION TO ANY CUSTOMERS. NO PARTS ARE AVAILABLE WORLD WIDE. LEAVING PEOPLE STRANDED IN REMOTE PLACES UNABLE TO USE A EXPENSIVE VECHILE. ABS MODULE FAILS AND THEN YOUR VECHIL IS STUCK IN GEAR WILL NOT CHANGE GEARS IN THE TRANSMISSION, SPEEDO FAILS AND VECHILE SITTING ON BICKS FOR YEARS UNTIL SOME TIME A PART BECOMES AVAILABLE IN A SCRAPYA... Read more
BMW X5 (2019) — SERVICE BRAKES Nov 9, 2025
Incident date: Oct 31, 2025
I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .
TOYOTA COROLLA (2019) — SERVICE BRAKES Nov 9, 2025
Incident date: Oct 10, 2025
I believe the break booster on my 2019 Toyota Corolla is defective. This caused my stopping distance to increase significantly, making it difficult to control my vehicle and putting myself and other drivers at risk. There were no warning lamps or messages or other symptoms prior to the start of the issue on October 10, 2025. I quickly took my car to a local mechanic the next day who said I had an ... Read more
TESLA MODEL Y (2026) — SERVICE BRAKES Nov 9, 2025
Incident date: Nov 4, 2025
On November 4, 2025, I believe my New Tesla (only 2 month old) had just updated to a new software version. That morning, when I tried to start the car to drive to Walgreens Pharmacy, the vehicle did not start — the screen was locked. I pressed the brake pedal several times, but there was no response. Then I pressed the accelerator and the brake again, and the car finally started. I believe i tur... Read more
Crash
NISSAN MURANO (2018) — SERVICE BRAKES Nov 9, 2025
Incident date: Nov 9, 2025
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if it’s the exact same issue many others had and that it should have been included with sai... Read more
RAM 1500 (2014) — SERVICE BRAKES Nov 9, 2025
Incident date: Jun 15, 2025
The ABS Module, part 68228991AD in the 2014 Ram 1500 has failed on my truck and in a large number of vehicles i have found on Ram Truck forums. The failure of this part is impacting multiple systems in my truck and and has made those systems inoperable including ABS, stability control, trailer brake control, cruise control, and potentially others. I don't understand why a recall for this prob... Read more
TOYOTA COROLLA (2019) — SERVICE BRAKES Nov 8, 2025
Incident date: Feb 27, 2023
Faulty slave cylinders , that lead to more damage such as the clutch & flywheel and
ACURA MDX (2020) — SERVICE BRAKES Nov 8, 2025
Incident date: Nov 2, 2025
Electric parking break and emissions light keep popping up. They says it’s the catalytic converter many people having the same issue
GMC TERRAIN (2020) — SERVICE BRAKES Nov 8, 2025
Incident date: Nov 2, 2025
I filed a complaint with NHTSA on November 3, 2025, about my brake system. Here is another one adding more information. I had to have another brake system part replaced. This time it was the brake booster. Cost $1441.63 (covered by extended warranty actual cost to me $100.00.) So far, I have had the booster sensor replaced twice, the vacuum pump and now the brake booster. I asked the mechanic... Read more
DODGE DURANGO (2011) — SERVICE BRAKES Nov 8, 2025
Incident date: Nov 3, 2025
Had an oil check in which they checked the breaks. Reported breaks as a 3. They recommended new brake pads. I only put 6000 miles on the car since I purchased it. It has 24747 miles and needs new rear brakes. I spoke to the service rep Jake and he could not do anything to help with repair. Feel like there is a problem with rear brakes going bad
FORD TAURUS (2016) — SERVICE BRAKES Nov 8, 2025
Incident date: Oct 23, 2024
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