Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 76,359 complaints — component: SERVICE BRAKES
Incident date: Oct 30, 2025
Two weeks after purchase, experienced multiple, random driver assistance failures. After attempting to repair issue once unsuccessfully, The dealership was unable to provide a second service appointment for two and a half months. Was explained all 2025 Audis were having issues, so couldn’t get car in any sooner. Before that second scheduled service appointment and while driving in traffic, the... Read more
MERCEDES-BENZ
A 220
(2019) — SERVICE BRAKES
Nov 29, 2025
Incident date: Jul 4, 2025
Vehicle: 2019 Mercedes-Benz A220 VIN: [XXX] Dealer: Mercedes-Benz of Walnut Creek (Walnut Creek, CA) I am reporting multiple safety defects involving federally regulated systems. The vehicle has repeatedly activated emergency braking at freeway speeds without reason, posing a significant risk of collision. The brake assist warning appears frequently, and both the front and rear proximity/collisi... Read more
CADILLAC
ESCALADE ESV
(2017) — SERVICE BRAKES
Nov 28, 2025
Incident date: Nov 22, 2025
2017 Cadillac Escalade ESV VIN: [XXX] Dealership: Jim Coleman Cadillac, Bethesda, MD I am reporting a brake safety failure involving severe and abnormal brake component wear that created an immediate safety risk with breaks completely failing while driving at high speed on the highway. During normal driving, I discovered that the right front brake assembly had worn down to bare metal. The brake... Read more
Incident date: Jun 20, 2025
Service ABS light constantly is on and off with dinging and kicking cruise on traction control off. I feel this isn't safe with my children on car. It has been a year I feel this is plenty of time to make it right or replace my vehicle
Incident date: Nov 26, 2025
“While stopped at a red light my 2024 Hyundai IONIQ 5, the car moved forward slowly the brake pedal became completely unresponsive and would not slow or stop the vehicle. I had to turn off the engine to bring the car to a stop. This is a complete brake system failure on a vehicle with only approximately 10,000 miles that was purchased new on September 28, 2024. This is a critical safety defect t... Read more
Crash
Incident date: Jun 1, 2025
I have been waiting for months for my recall to be completed. My dealership has been waiting for the parts from GM and they still haven’t received them. I’m not sure when the recall was initially issued but I contacted the dealership about it as soon as I was aware of it. That’s how long I’ve been waiting. 1 Unrepaired Recalls associated with this VIN Jun 25,2025 Manufacturer Recall ... Read more
Incident date: Jun 1, 2025
The ABS Module failed. The ABS now doesn't function. From what I have been told by multiple dealers Chrysler/Jeep is no longer manufacturing this replacement part. How can they get away with not providing replacement parts?
Incident date: Aug 20, 2025
While driving on a city road below the speed limit, braking was compromised leading to loss of traction and failure of the ABS system. During the incident, the brake, ABS, and engine warning lights all turned on and a collision was only avoided due to pumping of the brakes. Further investigation by a mechanic revealed a failure of the brake actuator system. Failure of this system has increased the... Read more
JEEP
GRAND CHEROKEE
(2019) — SERVICE BRAKES
Nov 28, 2025
Incident date: Jan 1, 2025
As a result of recall 94b and FCA US LLC’s failure to act/provide remedy for over 1 year. I am reporting an ongoing safety issue with my vehicle involving the Electronic Stability Control (ESC) system. Since January 2025, the vehicle has intermittently spun out, particularly in cold or wet conditions, creating a serious safety hazard. FCA acknowledged the defect but repeatedly stated no remedy w... Read more
Incident date: Nov 26, 2025
While driving the car at approx 45mph on a busy roadway the vehicle suddenly accelerated heavily I tried applying the breaks but the pedal did not go down and had no affect of slowing the vehicle. I was forced to swerve around several vehicles to avoid a collision then just as suddenly the car returned to normal operation. The duration on the incident was approx 5 to 10 seconds. Very dangerous ... Read more
Incident date: Nov 27, 2025
On thanksgiving day i drove to train station in the morning, and had no issue. After work i got in the car started to drive, i was going 25-35 miles per hour in the maplewood township, and i wanted to slow down just in case i dont see any kid or person at dark. I almost had no brake! I was so scared and i pushed th brake pedal so hard, i was very dangerous for the society at this moment. I just wi... Read more
Incident date: Sep 13, 2025
My ABS Control module has failed. The Jeep has been in the shop now for 75 days with no MOPAR part delivery known as of 11/28/25. I have had 4 ABS wheel sensors go bad and not the module is bad. The vehicle surges, will not accelerate, etc.
Incident date: Nov 28, 2024
The contact owns a 2021 Volvo XC90. The contact stated that upon starting the vehicle and shifting to drive(D), the vehicle failed to respond unless the brake pedal had been released for 2-3 seconds. Additionally, the contact stated that upon starting the vehicle and releasing the brake pedal to reverse out of the driveway, the vehicle rolled back at a faster speed, and the vehicle failed to respo... Read more
Incident date: Jun 25, 2025
Rear shocks failed at 71,000 miles, front shocks are now failing at 73,000 miles. Vehicle is not driven under harsh conditions and all recommended maintenance has been performed. Service advisor said “the Palisade is notorious for this”. Front rotors/brakes have been reported as in good conditions for months. Now, front rotors are suddenly so warped they need to be replaced immediately.
Incident date: Aug 11, 2025
The contact's mother owns a 2023 Ford F-150. The contact stated that the owner received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal squealing sound coming from underneath... Read more
Incident date: Nov 15, 2023
My 2023 Kia Sportage AWD has several ongoing safety issues that have been happening for over a year. The car stalls or hesitates at low speeds and during acceleration. I hear grinding or whining noises from the front end and drivetrain. My brakes wore out very early and still feel inconsistent, and the automatic braking acts unpredictable. The AWD system sometimes feels unstable when I try to acce... Read more
Incident date: Nov 25, 2025
The front passenger-side 6-piston Brembo caliper's (Part No. 20.A989.63) external steel crossover tube failed due to corrosion, specifically where the tubing was covered by a protective rubber sleeve, which trapped moisture and road salt. This led to a catastrophic loss of brake fluid and braking capability. This appears to be a systemic corrosion defect.
Incident date: Sep 18, 2025
I have 25 Palisade calligraphy and from the last two months I almost went 7-8 times to the dealership because of the ABS issue. When going over rougher road, railroad tracks, and also uneven surfaces brake is not working at that time. It is an issue that only happens under very specific conditions like slow speeds (under 10 mph), uneven surface (gravel, railroad tracks, speed bumps, driveway entry... Read more
Incident date: Nov 26, 2025
Unknown: EBS comes on as well as the break system problem lights and many more. Vehicle loses power and goes into limp mode. As of now it wont shift from PArking
Incident date: Nov 26, 2025
Notable brake application pressure without brake light illumination. See attached file for details.
JEEP
GRAND WAGONEER
(2024) — SERVICE BRAKES
Nov 26, 2025
Incident date: Nov 25, 2025
The vehicle in question, has been to a certified jeep dealer twice, to remedy the problem of locking axles and the center differential. The remedy by Crown CDJR in Columbus OH, was to replace the control module. Performance CDJR of Gorgesville /Columbus OH had removed the center differential/transfer case for an inspection and performed updates. None of the aforementioned warranty work, fixed t... Read more
VOLKSWAGEN
ATLAS
(2024) — SERVICE BRAKES
Nov 26, 2025
Incident date: Oct 30, 2025
Strong steering-wheel shake and brake-pedal pulsation when braking from highway speeds. The condition appeared when driving at highway speeds while taking my family on a trip in the mountains and began shaking violently when braking, so much so we nearly had to pull off the road. The vehicle has never been tracked, towed heavy loads, or abused in any way. Issue was inspected and the service provi... Read more
Incident date: Nov 26, 2025
On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) activated slowing my car down from 65mph to 30mph. I deactivated AEB on my exit and changed the AEB distance from “normal” to “near”.
Incident date: Dec 31, 1969
Anti lock brakes do not work. First icy conditions it locked up easily. 94B recall was supposed to be "first quarter of 2025"
CHEVROLET
EQUINOX EV
(2024) — SERVICE BRAKES
Nov 26, 2025
Incident date: Nov 26, 2025
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of t... Read more
Incident date: Sep 1, 2025
My 2018 Dodge Ram 2500 ABS Hydraulic Control Unit failed, almost a year after recall NHTSA 24V-896 (manufacturer recall C4B) was issued. This resulted in a loss of ABS capability. I reached out to the closest Dodge dealers and they informed me that a replacement component was not available. As this was a safety concern, and no resolution was available through Dodge, I was forced to complete the re... Read more
Incident date: Feb 6, 2025
The vehicle is a 2024 Toyota Tacoma SR5 that was later traded for a 2025 Tacoma SR5 due to a serious safety defect involving the rear brake lines. The problem is the same one described in Toyota’s recall: the rear brake hoses can be damaged by debris, resulting in brake fluid loss and potential brake failure. The safety risk was significant. The vehicle was used to transport a young child, and ... Read more
Incident date: Oct 8, 2025
October 2025----problem with 2017 Chevrolet Colorado WT with 2.5L engine and 6 speed automatic. It has 57,000 miles on it. Original owner--bought new. "StabiliTrak" warning light came on when I first started the pickup in the morning and stayed on. Then a message appeared saying that there could be a steering issue or a control issue operating the pickup and to take it to the dealer for servi... Read more
Incident date: Jun 19, 2024
I am writing to formally file a report regarding the severe mechanical damage to the vehicle I purchased on June 14th, 2024, identified as A 2017 BMW- X1 sDrive28i, with VIN NUMBER [XXX] . It has come to my attention that this damage was not disclosed at the time of purchase, which constitutes a violation of consumer protection laws. As a consumer, I have the right to receive truthful and accurate... Read more
Incident date: Nov 3, 2025
Vehicle displayed ABS warning light and message to service electronic braking system. Took to Ram dealer August 2025 and vehicle was diagnosed with faulty ABS module. Service advised that the part was unavailable due to a national shortage for a known ABS module failure problem. Was told to continue driving vehicle because it was safe to operate. Subsequent, related problems presented over followi... Read more
MERCEDES-BENZ
EQE 350+
(2023) — SERVICE BRAKES
Nov 26, 2025
Incident date: Jul 1, 2024
My Mercedes-Benz EQE has an intermittent but dangerous brake failure. When braking lightly and then needing to brake harder, the brake pedal becomes soft and fades, sinking further with almost no increase in braking power. The vehicle continues moving forward even when pressing the pedal harder. I must quickly release the pedal and press it again to regain braking. This creates a serious risk of c... Read more
Incident date: Nov 25, 2025
The abs braking system failed and the truck was put in an uncontrolled skid where the brakes completely locked up and crashed into another car. The cause severe damage to 2 cars. I reported it to the dealership and they don't have a fix for it. There were no warning lamps prior to the collision and none are up now.
Crash
Incident date: Nov 22, 2025
Vehicle was operating on the interstate with cruise control activated. Time was approximately 9:15pm. Weather was fair with temperatures in the lower 60's. Speed was approximately 73mph. Without any audible or warning light notifications the engine stalled and all exterior lighting, power assisted braking and steering was lost. The emergency flashers were immediately activated to warn vehicles in ... Read more
Incident date: Nov 19, 2025
The brake actuator assembly is leaking brake fluid and is dripping onto the brake lever and onto the floorboard. This concern has been inspected and confirmed by a local Toyota dealership. This problem is a known safety recall by Toyota (Safety Recall J06).
CHEVROLET
SILVERADO 1500
(2020) — SERVICE BRAKES
Nov 26, 2025
Incident date: Nov 21, 2025
My truck started acting sluggish like the parking brake was applied while driving. At a traffic light I put the vehicle in park applied and released the parking brake. I put the vehicle back in gear an let off the brake. The vehicle did not move so slightly pressed the accelerator. The vehicle still acted as if the brakes were applied. I could feel the slight movement and torque being applied but ... Read more
NISSAN
PATHFINDER
(2024) — SERVICE BRAKES
Nov 26, 2025
Incident date: Oct 21, 2025
VIN: [XXX] Vehicle: 2024 Nissan Pathfinder Defect Description: The vehicle is experiencing a critical safety defect in its Electronic Brake Force Distribution (EBD) system, causing unprompted, aggressive application of the rear brakes. Safety Risk: The aggressive, automatic braking occurs without driver input or obstruction, creating an immediate crash risk due to sudden, unpredictable decelerati... Read more
Incident date: Nov 22, 2025
During a routine inspection at Ron Marhofer Hyundai in Akron, OH on November 22, 2025, the technician reported that both the front and rear brake caliper brackets on my 2024 Hyundai Palisade were “caliper bracket dry.” The inspection sheet also included the following warning from the dealership: “If not replaced, the brake caliper will fail, causing a dangerous condition where either the ve... Read more
Incident date: Nov 25, 2025
ABS system activated when I hit a bump of any kind and I'm slowing down, like a speed bump, a 1/2"edge on my curb as I enter my driveway a little faster than usual. Or exit a long drive at that is dry and lower than the sidewalk and tires flyi over the edge of sidewalk and it activates pumping the brages repeatedly. Dates have been recent and a while ago. 11-25-25 and I don't have exact dates but ... Read more
VOLKSWAGEN
ATLAS
(2024) — SERVICE BRAKES
Nov 26, 2025
Incident date: Mar 5, 2025
I have a horrible noise when breaking it sound like scratching and water behind the dashboard it’s horrible noise. We are afraid to use it because we think that we can run into an accident because of the sound on the breaks. The vehicle is working normal it’s just the sound that Is horrible. Nobody wants to take responsibility we took it to the dealership many times and they are blaming to the... Read more
FORD
BRONCO SPORT
(2024) — SERVICE BRAKES
Nov 26, 2025
Incident date: Nov 7, 2025
• What component or system failed or malfunctioned, and is it available for inspection? The brake system on my 2024 Ford Bronco Sport failed to respond for approximately 2–3 seconds after I pressed the brake pedal. This occurred immediately after freeing my foot from underneath the gas pedal while cruise control was active. The vehicle is available for inspection. • How was your safety or t... Read more
Crash
Incident date: Sep 17, 2025
On March 11, 2025 I took my car to Gardena Honda for a fuel pump recall for my 2018 Honda HR-v ex. On September 17, 2025 I had a system malfunction where the doors were locking and unlocking the dashboard went black and a car symbol with doors opened appear on the dash, the car shut off and I tried to brake but they did not work, I hit a car in front of me and when the airbags did not deploy I hit... Read more
Crash
1 injured
Incident date: Oct 30, 2025
I was driving 35 MPH toward a busy intersection when I lost my brakes and power. A service message “IMA CHECK SYSTEMS” light lit up on the dash. I lost brakes and power while entering an intersection putting myself and other drivers in danger of an accident narrowly missing a container truck. The car shut off with my front end in the intersection. I was able to restart the car and drive it to ... Read more
Incident date: Nov 12, 2025
I am an automotive service technology teacher, retired. The ABS system on this vehicle failed without warning and without any trouble codes. No lights, no codes. The pedal sinks nearly to the floor, but does engage the brakes once the ABS chambers fill with fluid. But, by the time brakes begin to engage, one's heart skips a beat and it actually takes 1/2 second longer for the brakes to actually ... Read more
Incident date: Nov 25, 2025
When I am using cruise control, my car will just randomly slam on its breaks. I have taken my car into the dealer multiple times, and they have written it off everytime. They have said it’s “direct sunlight” yet I can prove it’s not happening in the sunlight. It happened again today when it was cloudy. It’s also happened before the sun came up in the morning. I have even filed a case wit... Read more
Incident date: Nov 25, 2025
I have a 2015 Jeep Wrangler that has the brake, ABS and traction control lights on. It is a FAILURE OF THE ABS MODULE. When these lights are on, these systems are disabled. Jeep has told me that this part is on back order, due to a high failure rate. It is a safety issue when these systems are down. I have been told that some customers have waited a year or longer for the part, with some sel... Read more
Incident date: Nov 1, 2025
The vehicle is experiencing symptoms consistent with the brake vacuum pump failure described in GM Special Coverage Adjustment N182202780, which applies to full-size GM SUVs in this model range. The symptoms include a hard brake pedal upon startup, reduced brake assist, increased stopping distance, and audible vacuum or mechanical cycling noise when the vehicle powers on. This malfunction affects... Read more
Incident date: Dec 7, 2024
Upon startup the following warning lights come on and remain active: Brake System Problem, Power Steering Problem, Hill Start Assist Problem, Vehicle Stability Assist (VSA) Problem, Anti-Lock Break System Problem. Additionally, intermittingly a loud grinding noise can be heard from the button of the vehicle.
Incident date: Nov 1, 2025
Driving on the highway at 75 mph, slowing down to 55mph exiting the highway by braking manually, gently. The car started juddering slightly, we assumed it was the road and carried on, then the car following us started to flash for us to stop, we did, got out and all 4 wheels / brakes were on fire, we put them out and carried on driving assuming the brakes would be ok, but we had not put any other... Read more
Fire
Incident date: Nov 16, 2025
On Sunday, November 16, 2025, my vehicle, which had only 2,004 miles on the odometer, experienced a catastrophic failure of its braking system. The warning lights illuminated, and I received a diagnostic alert text message from OnStar stating that the driver’s side rear tire needed air. Subsequently, the dashboard displayed a brake failure warning, advising me to proceed with caution as the brak... Read more
Incident date: Nov 24, 2025
I have had my crv suddenly brake on me on multiple occasions when absolutely no one is around to cause it. It’s created many of close calls and given me mild whip lash in the past. But yesterday it happened in a way much worse than ever bc I was on the interstate and it abruptly stopped (again no one in front of me or to the side) which jolted me and gave me some brutal whiplash and then it was... Read more
1 injured