Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 76,359 complaints — component: SERVICE BRAKES
Incident date: Dec 17, 2025
My husband test drove a 2015 Audi A7 Prestige at National City Auto Center, 1800 National City Blvd, National City, CA 91950. The brakes are unsafe: the pedal goes all of the way to the floor and the car does not stop immediately when pushed. Front brakes are new, rear brakes are extremely worn, and brake fluid is extremely full. The dealership provided an inspection check list from an undisclose... Read more
MERCEDES-BENZ
GLK350
(2013) — SERVICE BRAKES
Dec 17, 2025
Incident date: Sep 12, 2025
I am reporting a safety issue involving my Mercedes-Benz GLK 350 following repairs performed by an authorized dealership, Critz Mercedes-Benz in Savannah, Georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am n... Read more
FORD
MAVERICK HYBRID
(2022) — SERVICE BRAKES
Dec 17, 2025
Incident date: Oct 29, 2025
My 2022 hybrid Maverick suddenly lost power as I was driving at 45 MPH. There was no warning lights; the entire dashboard went black. I lost all power including lights, speedometer, and power steering. Additionally, and more concerning, I lost all brake functionality so I could not stop the vehicle, even pressing the brake very hard. The parking brake switch also did not work due to the power loss... Read more
Incident date: Nov 23, 2025
On [XXX] I was stopped in the red light behind a car in the New York City suddenly my car moved I applied the brake hard but almost hit the car in front. The message in the dashboard were -Depress brake pedal apply parking brake,brake system problem brake performance may be reduced,brake hold system problem apply brake when stopped,vechile stability assist system problem reduce traction and handli... Read more
CHEVROLET
SILVERADO 1500
(2015) — SERVICE BRAKES
Dec 17, 2025
Incident date: Dec 16, 2025
I am the original owner of a 2015 chevrolet silverado 1500. The vehicle's brake vacuum pump has failed, resulting in a sudden, significant loss of power braking assist. This requires excessive pedal force to stop the vehicle, creating an immediate safety hazard and increasing the risk of a crash. General Motors previously issued special coverage adjustment N192210240 ( or N182202780 ) to address t... Read more
Incident date: Nov 25, 2025
The contact owns a 2023 Toyota Corolla. The contact stated that whenever the vehicle was shifted to park(P), the word (P) was illuminated on the PRNDL, but the word was not displayed on the instrument cluster. The contact stated that while shifted to drive(D) there was no indication of drive on the PRNDL, or the instrument cluster, and the vehicle failed to respond. The contact stated that the fai... Read more
Incident date: Dec 12, 2025
Brake pedal went to the floor couldnt stop nearly crashed
Incident date: Dec 17, 2025
Warning lamps for braking systems are active. Recall C4B has been active for over a year now with no remedy.
Incident date: Dec 17, 2025
Yes had it inspected rear frame is rusting out affecting the sway bars which I will also need a new exhaust due to the rust. I did see honda has a recall but not in my state.
Incident date: Dec 16, 2025
I started the vehicle to move it to a different place in my driveway and after putting it in reverse, it notified me that the ABS was not working. I could not stop the vehicle without pressing the brakes very hard and even then it was still rolling backward slowly. I quickly put the vehicle in park before the car rolled into my house.
Incident date: Nov 1, 2025
on 11/1/25 we were driving our Jeep and it malfunctioned while at a stop light. We heard a loud "clunk" and the car would barely go and if we tried to put in park, it would continue to roll. We were on top of a hill so thankfully we didnt roll back or into traffic. We could not drive the car and had to have it towed since it was not safe to drive. Our Jeep is at an authorized Jeep dealer since 11/... Read more
Incident date: Oct 1, 2023
While I was driving, my vehicle’s Intelligent Cruise Control (ICC) suddenly stopped working. At the same time, the Automatic Emergency Braking / Forward Emergency Braking (AEB/FEB) warning light turned on. While the vehicle was in motion, warning messages appeared on the dashboard, including: “Unavailable: Front Radar Obstruction,” and/or “Forward Driving Aids Temporarily Disabled – F... Read more
Incident date: Jul 15, 2025
Car keeps throwing a C1391 Abnormal Leak in Accumulator code. The ABS, traction control, and brake lights are all illuminated. Hissing sound from brake pedal. Spongy feel when braking and incredibly soft braking as well, very hazardous to driving and stopping. This is a known issue with the 2010-2015 Prius, and a quick internet search shows thousands of other Prius owners who also have this issu... Read more
Incident date: Dec 4, 2025
Vehicle lost steering and brakes suddenly. Many errors on screen such as: Brake System Failure, ABS Failure, ESC Failure, Traction Control Failure, Maximum Vehicle Speed 43mph. Was able to slowly get home with no power assisted brakes. Did not drive it any more until it was taken to dealer 2 days later and the dealer could not replicate the errors. Dealer was able to see stored error codes; h... Read more
GMC
SIERRA 2500
(2024) — SERVICE BRAKES
Dec 17, 2025
Incident date: Dec 1, 2025
Premature brake pad wear on all Brakes. All break pads worn down and had to be replaced at or before 25,000 miles. No trailer pulling and only light driving. Dealer stated rotors needed to be turned as well due to extremely low brake life.
Incident date: Dec 16, 2025
There is a SERIOUS safety-related FSD (full self driving) fundamental design flaw with stop sign behavior. On previous versions AND on the latest and best version of FSD (currently that is v14.2.1.25) when FSD approaches a stop sign AND there is no white painted stopping line, FSD will make its full initial stop (also called the zero-speed stop) directly at or behind the stop sign instead of maki... Read more
Incident date: Dec 16, 2025
The car was parked totally normal, went into a store, then came out to start it and when it was put in drive every light on the dash came on and gave a warning for “brake system failure top speed 43 mph” “service traction control” “service esc” “service steering column lock” “service brake pad monitor” “trailer brakes disabled service required”. Shut the vehicle off and res... Read more
NISSAN
PATHFINDER
(2024) — SERVICE BRAKES
Dec 17, 2025
Incident date: Dec 16, 2025
The rear brakes are fully worn after 12k miles from purchased, by searching on internet, it seems a common issue but not being responded from Nissan yet.
Incident date: Dec 6, 2025
Failure of the cam driven vacuum pump causing brake failure. Leading to a hard brake pedal which increases risk of a crash. Debris from the broken vacuum pump can fall down into the engine causing a catastrophic failure of the engine needing a replacement. This happens with little to no warning. Warranty companies will not pay to repair the known issue. A recall needs to be issued for this to prov... Read more
Incident date: Oct 31, 2024
Parking brakes can only be applied but cannot be released due to faulty design of the parking switch. This will cause the vehicle not able to move or be towed in an emergency especially when an engine failed to start. This problem confirmed by an independent repair shop and also has highlighted in several BMW group chats.
Incident date: Dec 10, 2025
When driving after dark without warning head lights will suddenly go out and then go back on for no reason especially when you use the heater, almost caused a wreck a few times,and my parking break did release on it's own 1 time and rolled backwards and bent the spare tire stopper that swings open when tail gate is open.
MERCEDES-BENZ
GLE 450 4MATIC
(2026) — SERVICE BRAKES
Dec 16, 2025
Incident date: Dec 16, 2025
I was driving in I75 highway south in Michigan and heading to Ohio. I had around 70 mil/hr ish speed and was trying to pass a commercial truck. I Just turned on rear window wiper to clean it and once it started to work, the vehicle had a very hard brake for a couple seconds which the my seat belt pushed me hard to the seat to avoid of my head to go forward to windshield. Fortunately it was very q... Read more
TOYOTA
HIGHLANDER
(2023) — SERVICE BRAKES
Dec 16, 2025
Incident date: Dec 16, 2025
When applying the brakes sometimes, particularly when breaking at the bottom of a hill, the car lunges forward before the brake catches and it stops. The transition is jarring and does not seem safe at all. I've been told by mechanics at the Toyota shop that it is normal for a hybrid vehicle, but if that is the case they need to not sell hybrid vehicles or find a way to avoid this problem. I've ... Read more
Incident date: Dec 15, 2025
I was driving in stop and go traffic on a relatively busy road when I was cut off. I braked hard to avoid a collision. Immediately afterwards, the car would not respond to the accelerator and would not go forward. I was in the middle of the road and the car would not respond. It could have caused an accident. I put the car into park and then back into drive and it seemed to work again. But I... Read more
Incident date: Dec 16, 2025
I had a brake system failure of some sort happen today. My life and the lives of many others were put in extreme danger. I was driving at about 40 MPH and was approaching a red light. I pressed down on my brake pedal to begin slowing down, but I got absolutely nothing in response. Out of panic, I pumped my brake pedal. This again, did not slow me down at all and my brake pedal fell to the floor t... Read more
Incident date: Dec 14, 2025
Since August 2024, my brake booster has gone a total of five times each time with the notification on the dash service brake assist. And it just went again as of two days ago. I’ve brought it to Firestone where they have replaced it each time with a warranty on the part. I called them yesterday to tell them that it went again and they refused to fix it telling me that they got the part from the ... Read more
Incident date: Dec 16, 2025
While driving, my parking break will turn on and halt the car. It usually is around when there is an issue with my auto start/stop.
Incident date: Dec 12, 2025
On 12/12/2025, Subaru Orange Coast (Santa Ana, CA) service advisor stated via text: "Breaks feel fine, no issues there," "Tires no issues there," "Struts no leaks or issues," and "Car is ready for pick up." On 12/16/2025, Service Director confirmed: brake rotor defects, weak struts causing tire wear, and replaced both rear struts, tires, and "the other 2" components under warranty/customer satisfa... Read more
Incident date: Dec 3, 2025
Brakes malfunctioned and car spun out and hit deer
Crash
GMC
SIERRA 3500
(2018) — SERVICE BRAKES
Dec 16, 2025
Incident date: Dec 1, 2025
Driving on the freeway going approx 70 MPH and the ABS warning light, and Stabilitrak warning light suddenly turned on. I’m sure you can imagine how panicked I was going that fast on the freeway and having my brake warnings suddenly turn on. Especially with my entire family in the vehicle with me at the time. Could feel a difference when I was attempting to brake and exit the freeway. Had to... Read more
Incident date: Nov 12, 2025
The contact owned a 2026 Rivian R1S. The contact stated that while at a red light and idled, the vehicle accelerated violently, and the vehicle was uncontrollable. The contact depressed the brake pedal; however, the vehicle failed to stop as intended. The contact's vehicle crashed into another vehicle and damaged the rear corner bumper of the other vehicle. The vehicle then crashed into a median ... Read more
Crash
1 injured
Incident date: Jan 1, 2023
The contact owns a 2022 Infiniti QX50. The contact stated that while driving at unknown speeds, the Four-Wheel Drive (4WD) and Forward Collision Avoidance system engaged, and the vehicle automatically braked. The contact stated that the vehicle corrected itself after an extended period of time, and the instrument cluster froze. The vehicle was taken to the local dealer, who was unable to correct t... Read more
Incident date: Jul 13, 2025
In November 2024 lost acceleration light popped on the dashboard service now. Was found to have a bad turbo full turbo replacement done July 2025 driving on the highway slow down behind a semi went to pass them. Gas pedal went all the way to the floor would not accelerate Pulled over checked all fluids. Everything was fine. Got back on the road then check engine and oil light came on immediately p... Read more
Incident date: Dec 13, 2025
This vehicle has 95k miles, now the vehicle has a brake problem which can cause deadly problems. The parts that have gone bad on this car are defective parts that toyota knows about. The warranty they extended for this ended in 02/2015. They had 150k miles or 10 years limit on that warranty. We are well under the mileage and 10 months over according to toyota. Can’t believe they will dismiss som... Read more
TOYOTA
HIGHLANDER
(2021) — SERVICE BRAKES
Dec 16, 2025
Incident date: Oct 17, 2025
I own a 2021 Toyota Highlander Hybrid. The vehicle exhibits a dangerous braking surge defect. When braking during cornering or in stop-and-go traffic, the vehicle randomly surges forward even though the brake pedal is depressed. This creates a serious safety hazard and increases the risk of collision. On multiple occasions, this defect has nearly caused an accident. The last time it happened we w... Read more
GMC
SIERRA 1500
(2024) — SERVICE BRAKES
Dec 16, 2025
Incident date: Nov 18, 2025
My truck braked for a vehicle that was parked on the side of the road. This vehicle was not in my lane or hazardous in any way. I was traveling at highway speed 55 mph and truck braked to 30 mph approximately with no pre warning this has not happened before or after. The truck has about 26k on it.
Incident date: Dec 13, 2025
The vehicle has 95k miles on it and both brake actuator assembly and booster pump have gone bad. This is a defective issue, I called toyota and was told too bad since the program that fixed this ended 02/25. The car met the mileage requirement, but being 10 months out of the date gives toyota the right to wash their hands on a defective part. The part is over $1500 just in parts to replace! This i... Read more
CHEVROLET
SILVERADO 1500
(2022) — SERVICE BRAKES
Dec 16, 2025
Incident date: Dec 6, 2024
Valve body failed in Dec. 2024 and they replaced it. Valve body failed again in April 2025, they replaced it with new. Valve body failed again in Oct 2025, they said they will not replace it. The brakes locked up for a few seconds making a loud noise, it would not go in reverse which i showed the mechanic all three times, and it would not go over 35mph. they told me the new transmission they put... Read more
Incident date: Dec 16, 2025
My 2008 Saturn Aura had the transmission shift cable safety recall completed. The same rollaway condition has returned. GM and the dealer refused reinspection and repair, stating the vehicle ‘has lived its life.’ This recall addresses a known rollaway safety risk, and the condition still exists.
VOLKSWAGEN
TAOS
(2024) — SERVICE BRAKES
Dec 16, 2025
Incident date: Dec 2, 2025
1. At my recent 20'000 mile service, I was informed that my rear brakes and rotors failed. We purchased the car in Jan 2025 with about 10,000 miles on it. The rear brakes and rotors failed with the car having 18574 miles at time of service. 2. We had no idea the rear brakes and rotors had issues. I did not receive any notice in the mail. The dealership informed me that the vehicle had an exte... Read more
Incident date: Jan 31, 2025
Purchased my vehicle brand new in October 2024 and around 3000 miles give or take the front brakes started to squeal. I reported the issue to the dealership on several occasions and was told this is normal due to dust, etc. I have owned 3 brand new vehicles in my lifetime and I have never had this issue with a brand new vehicle with 3000 miles or less on a vehicle; especially a vehicle purchased... Read more
Incident date: Jul 29, 2025
My Ram truck ( with extended manufacturer's warranty) has a faulty ABS module which has resulted in not having the ABS safety feature. In addition, this failed module renders speed control inoperative, thus increasing fatigue on long trips. The diagnosis was from July 29, 2025 by a Sulphur Springs dealer [very nice folks]. I have reached out to them several times and was told the part is still on... Read more
Incident date: Dec 10, 2025
While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. Had to press the brake multiple times to come to a complete stop. It is unsafe when traveling in traffic and unable to slow down fast enough to stop the vehicle which can cause an accident. The vehicle has not been inspected. Contacted a mechanic and described the issue and stated this sound lik... Read more
Incident date: Nov 1, 2025
The brake system and steering system are affected. Both are subject to open safety recalls that have not been fully resolved. The vehicle is available for inspection upon request. Unresolved brake and steering issues pose a serious safety risk, particularly when driving with my family. A failure or malfunction of either system could result in reduced stopping ability or loss of steering control, ... Read more
Incident date: Oct 7, 2025
Approximate date 10/7/2025. Driving 20mph clear daylight sunny conditions in right lane,another vehicle in left lane put on right blinker to merge in front of me into my lane. The merging vehicle was 3 car lengths ahead and had plenty of space to merge. Merging vehicle was only half way into right lane when without touching the brakes and no warning alarm the wheels locked up completely,skidding... Read more
Incident date: Dec 4, 2025
2013 Hyundai Genesis sedan (BH) is experiencing the intermittent soft brake pedal and reduced braking pressure that matches the TSB 22-BR-001H for the HECU on 2009-2012 Genesis sedans. I took it to the local dealership but their mechanic said they could not recreate the condition. The ABS and ESC lights have both come on at times but I was told there are no stored codes. The tech noted that the... Read more
Incident date: Oct 1, 2025
THE 2012 Jeep 4 door Wrangler had the ABS Control Module internal error failure, this makes the car unsafe to drive. The dealer cannot get repair parts, the car is un-repaired since October 2025. Further, they cannot source the chips for the components, the make cannot provide a delivery date.(UNKNOWN when this will be rectified. Other years of this car have been recalled for this issue. This y... Read more
Incident date: Dec 11, 2025
Red brake light came on, traction control light came on, ABS light came on, Toyota says my brake pump needs replaced. That my brake will fail.
Incident date: Dec 8, 2025
The brakes on my 2008 Toyota Tacoma were failing so I took it to a mechanic, who said that the brake lines had failed and needed to be replaced. However, he said that it wasn't worth putting any money into the truck, as the leaf springs were corroded along with the frame, which could crack apart at any time. As we only purchased the truck one year ago, he advised us to take it to the dealership wh... Read more
Incident date: Dec 11, 2025
The contact owned a 2025 Tesla Model Y. The contact stated that while the vehicle was parked in a school zone area, and while engaging the brake pedal, the vehicle unexpectedly lunged forward with no warning light illuminated. The contact stated that after lifting their foot from the brake pedal, they heard a hissing sound and the vehicle accelerated. The contact attempted to avoid a collision by ... Read more
Crash
1 injured