Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 76,359 complaints — component: SERVICE BRAKES

FORD F-150 (2018) — SERVICE BRAKES Mar 26, 2026
Incident date: Dec 15, 2025
The contact owns a 2018 Ford F-150. The contact stated that while driving at 25 MPH, he was involved in a head-on collision with another vehicle. The contact stated the front end of his vehicle impacted the front driver-side wheel of the other vehicle. The contact stated that not a single air bag deployed during the impact, and no brake collision warning was activated. No warning lights illuminate... Read more
Crash 1 injured
FORD TAURUS (2014) — SERVICE BRAKES Mar 26, 2026
Incident date: Mar 25, 2026
Foot pedal parking brake stopped holding it's position. Pedal will move up and down, and parking brake light remains illuminated, but the system is not actually holding pressure on the parking brakes. Failure is caused by a small plastic piece that is used against metal components in the parking brake assembly and eventually breaks. This can cause the vehicle to roll unintentionally and increase... Read more
HONDA PROLOGUE (2025) — SERVICE BRAKES Mar 26, 2026
Incident date: Oct 19, 2025
The issue involves a failure of the braking system and related electronic control systems in a 2025 Honda Prologue. Prior to the failure, the vehicle displayed repeated warning messages including “Single Pedal Unavailable” and “Auto Hold Unavailable.” These warnings began appearing within approximately three weeks of taking delivery and became more frequent over time. The primary safety... Read more
HYUNDAI ELANTRA (2024) — SERVICE BRAKES Mar 26, 2026
Incident date: Mar 23, 2026
The vehicle experienced significant vibration at highway speeds and during braking within the first 6 months of ownership. The issue was confirmed by a dealership, and the rotors were resurfaced as a corrective action. The problem has now returned, and the rear brakes have worn down to metal-on-metal at approximately 35,000 miles. The rear brake pads are also unevenly worn, while the front brake ... Read more
BUICK ENCLAVE (2025) — SERVICE BRAKES Mar 26, 2026
Incident date: Mar 31, 2025
Brakes are extremely noisy at low speeds. Dealer advice that this is normal When driving at low speeds brakes squeak extremely loud This is clearly a defect that GM needs to address They keep using the excuse that is the the high quality pads that they are using
CHEVROLET SILVERADO 1500 (2020) — SERVICE BRAKES Mar 26, 2026
Incident date: Mar 25, 2026
Started to work first thing in the morning, the truck felt sluggish-like a lack of power. I drove about a mile to turn around and head back home, something was obviously wrong. When I got out of the truck there was a smell like something was hot and the wheels were extremely hot. I realized the lack of power was due to the brakes being locked. The parking brake was not engaged. After calling the l... Read more
HYUNDAI SANTA FE (2017) — SERVICE BRAKES Mar 26, 2026
Incident date: Mar 14, 2026
Bottom brake lights will not work but top high brake light works. I was stopped by police three times. They state all three brake lights must operate.
CHRYSLER PACIFICA (2024) — SERVICE BRAKES Mar 26, 2026
Incident date: Mar 12, 2026
I started to brake on Peck Road. I turned into my driveway and as I started to come to a complete stop, the brake pedal went to the floor and the brakes did not engage and I went over a landscape wall. I have a video of the event from my ring camera. I went on-line and noticed that other Pacifica owners have had an issue similar to this one.
HONDA CIVIC (2025) — SERVICE BRAKES Mar 25, 2026
Incident date: Feb 6, 2026
I was turning into a parking space in my 2025 Honda Civic Hybrid Touring, in a plaza area. As I depressed the brake, I felt some pressure, but then all of a sudden it went straight to the ground, which caused my car to go over a landscape median, and hit the tree in the middle of it, causing my car to hit a stationary vehicle on the other side to the right, which in-turn caused my car to flip on i... Read more
Crash 1 injured
JEEP GRAND CHEROKEE L (2023) — SERVICE BRAKES Mar 25, 2026
Incident date: Mar 25, 2026
On [XXX], while driving my 2023 Jeep Grand Cherokee L on the [XXX] , at approximately 65 mph, a ring (like a washer) detached from the brake pedal. This caused the vehicle to suddenly lose braking capability. Right after I attempted to brake the vehicle on the highway, the ABS light, brake assistance light, braking distance automatic light, and traction control lights all illuminated on the dashbo... Read more
TESLA MODEL Y (2026) — SERVICE BRAKES Mar 25, 2026
Incident date: Mar 23, 2026
On March 23, 2026, my vehicle experienced a sudden and simultaneous failure of multiple critical safety systems without any prior warning. The alerts displayed included: Automatic Emergency Braking unavailable, traction control disabled, stability control disabled, and additional driver-assistance features becoming unavailable. This incident created a serious safety hazard, as the loss of these s... Read more
JEEP WRANGLER (2016) — SERVICE BRAKES Mar 25, 2026
Incident date: Oct 6, 2025
I own a 2016 Jeep Wrangler with a malfunctioning Anti-lock Braking System (ABS). The ABS is not functioning, creating a serious safety risk, particularly during emergency braking and adverse road conditions. The vehicle has been under an active repair order with Town & Country Jeep Chrysler Dodge Ram since October, but the required part remains on indefinite backorder with no estimated time of arr... Read more
RAM 3500 (2018) — SERVICE BRAKES Mar 25, 2026
Incident date: Jun 1, 2024
For 18 plus months the lights, alarms stay on due to the HCU recall, this issue also causes the cruse control not to work. Alarms and lights are a big distraction when driving Ram has yet to correct this issue with no time line given I need help Thank you
CHEVROLET EQUINOX EV (2024) — SERVICE BRAKES Mar 25, 2026
Incident date: Mar 25, 2026
We have occasional issues with the car coming to a very abrupt stop for no apparent reason. Typically this will happen when going through an intersection or pulling into our garage. Auto braking has been disabled in the system settings for quite some time, and in fact, each time we get in the car we see a warning that forward anti-collision braking is off. This has happened twice withing the past... Read more
HYUNDAI TUCSON (2025) — SERVICE BRAKES Mar 25, 2026
Incident date: Mar 25, 2026
Subject: Safety Concern – Excessive Automatic Braking (2025 Hyundai Tucson) I am reporting a safety concern regarding the automatic braking system (Forward Collision-Avoidance Assist and Parking Collision-Avoidance Assist) in my 2025 Hyundai Tucson. The vehicle frequently applies sudden and aggressive braking in situations where there is no immediate collision risk. This occurs during normal d... Read more
WABASH NATIONAL VAN (2024) — SERVICE BRAKES Mar 25, 2026
Incident date: May 31, 2024
The WABCO EBS Trailer Modulator (Part No. 4801070010), a 12-volt RSC valve installed on dry van trailers, intermittently retains residual pneumatic pressure in one delivery port without any active brake command. This causes a single wheel-end brake chamber to remain partially applied during highway operation, creating a sustained brake drag condition that is completely invisible to the driver — ... Read more
Fire
RAM 2500 (2018) — SERVICE BRAKES Mar 25, 2026
Incident date: Jan 14, 2026
Was towing with my 2018 Ram 2500 ... truck ABS failed to engage under emergency stopping narrowly missing stopped car in front of me... truck took substantially longer to stop and brakes locked up... There is an outstanding recall on this but RAM says parts are not available... there appear to be in excess of 317,000 large heavy duty Ram trucks on the road, probably most towing heavy loads, with f... Read more
TOYOTA GRAND HIGHLANDER (2024) — SERVICE BRAKES Mar 25, 2026
Incident date: Jan 7, 2026
I was driving toward the perimeter of my neighborhood, approaching an arterial cross street. When I braked the pedal went straight to the floor. The breaks didn’t work despite pumping them multiple times. I also heard the engine revving. To avoid the intersection and busy street I steered into a yard, hit a retaining wall and a tree, rolled and hit a metal city street sign. All airbags deplo... Read more
Crash 1 injured
RAM 2500 (2017) — SERVICE BRAKES Mar 25, 2026
Incident date: Feb 4, 2026
ABS service light and traction control light keeps coming on. I have taken the vehicle to the dealer only to have the code erased and sent on my way because there is no remedy for this recall. This is unacceptable as a safety recall. Im tired of the light and the dinging coming on constantly plus loosing my abs/ traction control. Mopar needs to do better before someone gets killed!!!
TESLA MODEL Y (2023) — SERVICE BRAKES Mar 25, 2026
Incident date: Mar 7, 2026
Incident Date,March 07, 2026] Current Mileage, 31625 miles ​ I am reporting a catastrophic structural failure of a safety-critical suspension component on my Tesla Model Y. ​Upon inspection, I discovered that one of the bolts securing the driver-side lower control arm has completely detached and fallen off. A second bolt is approximately 50% loose. This has caused a significant safety hazard... Read more
NISSAN FRONTIER (2025) — SERVICE BRAKES Mar 25, 2026
Incident date: Mar 25, 2026
At around 9000 miles, the dealership had to replace the front rotors and brakes due to rotors cracking and warping. Now at 22,000 miles I’m having the same issue and I only do normal driving. There is obviously something wrong with the breaking system in the front of this vehicle. when I press the brakes, the steering wheel shakes.
RAM 1500 (2017) — SERVICE BRAKES Mar 25, 2026
Incident date: Mar 22, 2026
Received an error on the dash for Service Electronic Braking System and ABS System. Took to a mechanic and it is a failure of the Anti-Lock Brake Module. This is the same failure they are recalling other Ram trucks for already. I am not sure why the Ram 1500 is not included in the recall also.
GMC SIERRA 1500 (2024) — SERVICE BRAKES Mar 25, 2026
Incident date: Mar 24, 2026
At speeds of 65-75, both with the adaptive cruise control enabled and disabled, I accelerated a little bit to pick up speed and pass another vehicle. The vehicle responded initially by gaining speed, then it feels like I hit something and the front brakes lock up for 1-2 seconds and the tires start screeching from sliding, then everything resumes to normal. I was very shocked during a recent roadt... Read more
TOYOTA HIGHLANDER (2017) — SERVICE BRAKES Mar 25, 2026
Incident date: Mar 7, 2026
March 5th purchased a battery from Autozone Z net Fit Match that caused cascading electrical and life -safety risk while traveling from hewitt, TX to Washington DC for our families spring break trip including 4 minor children. Component: 12-Volt Battery / Electrical System / Power Steering / Service Brakes Summary: Vehicle suffered catastrophic failure of Power Steering and Braking systems while ... Read more
GMC ACADIA (2019) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 24, 2026
It has the ABS lights on and tire traction light on check engine light on and given signs of failed transmission Slow to takeoff shuttering of transmission
HONDA CR-V (2023) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 24, 2026
car drove completely fine and on the dash all of a sudden, there was a warning for the brakes system malfunctioning while on the road saying a collision could occur, and the vehicle had about 5% of the braking power it should, and it almost caused an accident.
CHEVROLET TRAILBLAZER (2021) — SERVICE BRAKES Mar 24, 2026
Incident date: Feb 1, 2026
When stopped at a red light & the light turns green & I accelerate, the vehicle does not move. It makes a loud noise and jumps. This happens way too many times. There’s also an issue with the brakes, when you press on them, you can hear something grinding, which should not be happening because I bought the car brand new. Also the brakes have always been super squeaky, which is very frustrating b... Read more
CHEVROLET TAHOE (2025) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 21, 2026
On March 21, 2026, I rented a Chevrolet Tahoe (approx. 24,450 mileage driven). While operating the vehicle on a freeway at approximately 40–50 mph, the braking system and ABS failed suddenly without any warning. Barely no brakes were able to apply to stop the vehicle. It also started to show that ECS service (Electronic Stability Control) and Service Brake Pad Monitor. Many faults started to s... Read more
MINI CLUBMAN (2013) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 24, 2026
Vehicle: MINI Cooper Clubman (Model R55) VIN: [XXX] Recall: NHTSA 23V-337 Dealer: Flow MINI of Raleigh, NC 1. COMPONENT FAILED: The Junction Box Electronics (JBE) failed due to moisture/water intrusion, producing electrical fault codes across all core systems including airbags, brakes, and a JBE communication fault. The vehicle is located at Flow MINI of Raleigh and is available for inspection. ... Read more
MAZDA CX-50 (2025) — SERVICE BRAKES Mar 24, 2026
Incident date: Jan 8, 2026
There is a recall for earlier models regarding "break clunk." The parking break, when sitting overnight in cold or wet environments, makes a loud bang noise when going into motion for the first time. The parking break seems to be sticking to something.
AUDI Q4 E-TRON (2024) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 20, 2026
On March 20, 2026, while my 2022 Audi Q4 e-tron (VIN: [XXX] ) was parked in my private garage at approximately 98% battery charge, I attempted to start the vehicle and experienced a complete electrical system failure. All electronic systems failed simultaneously, including: brake system (Brake System Failure warning displayed), parking brake sensor, traffic/charging system, power windows, and side... Read more
CHEVROLET BLAZER (2025) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 23, 2026
The vehicle accelerated without input and the brakes failed to respond. I am notifying you that this vehicle is a life-threatening safety risk and should not be rented again until a master technician clears the electronic throttle control and breaking system. This condition presents a serious safety risk and could lead to a car crash or injury. Additionally, the vehicles, climate control system be... Read more
ACURA ILX (2016) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 24, 2026
I am filing this complaint regarding the inadequacy of American Honda's recall remedy under NHTSA Campaign 25V-859 (Acura Campaign RN5) for my 2016 Acura ILX (109,000 miles). This recall addresses a defective brake master cylinder that can reduce braking performance and increase stopping distances, posing an unreasonable risk of crash or injury. Despite this acknowledged safety defect, American H... Read more
FORD F-150 (2023) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 23, 2026
Electronic parking brake warning was coming on and parking brake was inoperative during this period of time. Vehicle is at the dealership now and diagnosed with corroded and broken wires in the left rear harness for the parking brake. Ford will not assist with this repair even though it is very similar to the problem involving recall 23S35 which inspects and replaces this same harness due shorti... Read more
HONDA ACCORD (2018) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 24, 2026
I own a 2018 Honda Accord equipped with Collision Mitigation Braking System (CMBS). The vehicle has experienced multiple instances of false collision warnings and phantom braking. The issue occasionally occurs when approaching overhead interstate signs. In most cases, the system flashes brake warnings briefly and then clears. However, on one occasion during rainy conditions a few years ago, the v... Read more
JEEP WAGONEER S (2025) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 23, 2026
The vehicle has experienced two critical drivetrain failures. The first occurred in December 2025 at approximately 2,000 miles. The transmission failed, leaving the vehicle undriveable and requiring a tow. After repair, the vehicle was returned still displaying brake-system service warnings and had to go back to the dealer a second time. The second failure occurred on March 23, 2026 at 3,471 miles... Read more
JEEP COMPASS (2022) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 10, 2026
Note: The vehicle is totaled, and GEICO Insurance is in possession. A month ago, we received Brake warnings. We brought the vehicle to a mechanic to get checked and it passed. We did not get the warning again. 2 weeks ago, while turning into our driveway, as we were almost stopped, but still in the turn, the vehicle made a noise similar to the Auto Stop/Start feature. The power brakes and ste... Read more
Crash 1 injured
CHEVROLET MALIBU (2020) — SERVICE BRAKES Mar 24, 2026
Incident date: Feb 3, 2026
While driving the brake pedal became hard to push out of no where. Once the car got to the shop it stopped cranking. The shop is stating that the brake vacuum pump is the cause of the brake pedal messing up, and that it also caused other engine damages estimating $3000.00
RAM 2500 (2018) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 10, 2026
abs and traction control not working due to a recall with no parts available causing my truck to not stop correctly the dealership where i got the truck will not do anything about it and just keep telling me there are no parts available and thats there is nothing they can do about it
FORD MAVERICK (2024) — SERVICE BRAKES Mar 24, 2026
Incident date: Mar 23, 2026
I am reporting a recurring safety-critical failure. On two separate occasions, the vehicle has experienced a total electrical and mechanical shutdown while in operation. During these events, the 12V power system fails completely, turning off all instrumentation and, most critically, the electronic power brake assist. This results in a 'hard pedal' condition where the vehicle is nearly impossible t... Read more
HYUNDAI PALISADE (2024) — SERVICE BRAKES Mar 23, 2026
Incident date: Mar 23, 2026
When going over bumps while lightly pressing the brake (not hard) the anti lock brakes will kick on preventing you from stopping. Example, I was leaving the grocery store slowed down because the light was turning red, hit a minor bump and my brakes locked up and almost rear ended someone because my car would not stop. I was going 5 mpr or less. Contacted Hyundai dealer and the sales manager state... Read more
GMC TERRAIN (2018) — SERVICE BRAKES Mar 23, 2026
Incident date: Mar 18, 2026
We just got off the bus thruway and my brakes pedal got hard to press and it was hard to stop car I had to push on brake dry hard to get the car to stop it was jarring and o had to get my some and o to a safe place. Garage said it’s brake assist and he researched there’s is an active law suit against GM bc lots of Moses and models have this issue although they claim to know nothing about it
FORD EDGE (2020) — SERVICE BRAKES Mar 23, 2026
Incident date: Mar 21, 2026
i KEEP GETTING A DASH ALERT THAT THE TRAILER IS CONNECTED WHEN i DON'T HAVE A TRAILER HOOKED UP ALONG WITH A MESSEGE THAT STATES BLIND SPOT &CROSS TRAFFIC ALERT DEACTIVATED, TRAILER ATTATCHED. THIS OCCURRED ON SEVERAL DIFFERENT OCCASIONS WITHIN SEVERAL WEEKS
VOLVO XC60 (2023) — SERVICE BRAKES Mar 23, 2026
Incident date: Mar 18, 2026
Occasionally, when I put the car in reverse, the brakes do not activate. The pedal feels stiff and hard to push. But then if I let off the brake pedal, and reapply the brakes, the problem goes away. This puts me and my passengers at risk of an accident. I have not shown the problem to a dealer yet as the problem is intermittent. I have not seen any warning signs about this problem. I have ow... Read more
AUDI Q8 (2024) — SERVICE BRAKES Mar 23, 2026
Incident date: Mar 21, 2026
While operating my 2024 Audi Q8 e-tron at 30 mph, I attempted to slow the vehicle to make a turn. Upon pressing the brake pedal, the regenerative braking system failed to engage properly, and the expected deceleration did not occur. The brake pedal felt very soft and the vehicle continued to move forward with nearly no braking force, despite significant pressure being applied to the pedal. The f... Read more
GMC YUKON XL (2018) — SERVICE BRAKES Mar 23, 2026
Incident date: Mar 20, 2026
After pressing the brake pedal 2 or 3 times the pedal becomes very hard and it is extremely hard to stop the vehicle. All new brake pads and rotors. The brake pedal is loosing vacuum.
FORD EDGE (2012) — SERVICE BRAKES Mar 23, 2026
Incident date: Mar 23, 2026
I have replaced my front brakes at least 3 times, something is wrong with the brakes on these cars. Started off fine then after 50,000 miles I've changed them almost once a year. Never have had a Ford that I've had to replace brakes so much. Love the car just the little things are hard to handle. Take my car in again this year for front brakes again. Really??? I have just over 90,000 on the car a... Read more
HYUNDAI SANTA FE SPORT (2018) — SERVICE BRAKES Mar 23, 2026
Incident date: Mar 23, 2026
The contact owned a 2018 Hyundai Santa Fe. The contact’s son stated that while driving at 45 MPH, the brake pedal depressed with no warning light illuminated. The contact’s son stated that the ABS braking system failed, and the brake pedal did not function when attempting to stop the vehicle. As a result of the failure, the contact’s son collided with the highway pavement. No injuries were s... Read more
Crash
NISSAN PATHFINDER (2024) — SERVICE BRAKES Mar 23, 2026
Incident date: Mar 23, 2026
Vehicle: 2024 Nissan Pathfinder Rock Creek 4WD VIN: [XXX] Mileage at failure: approximately 26,000 miles Component: Service brakes Description: Rear brake pads completely worn at 26,000 miles. Front brake pads remain in good condition with normal wear. Vehicle is driven under normal conditions — no towing, no off-road use, no aggressive driving. Rear brake pad part number D4060-6TA5B is the sam... Read more
AUDI Q5 (2019) — SERVICE BRAKES Mar 23, 2026
Incident date: Mar 20, 2026
am writing to report a very concerning safety issue with my 2019 Audi Q5 and to request guidance on whether this may be covered under warranty or if my vehicle is experiencing a malfunction. On Saturday, while driving to an appointment, there was a bicyclist in the bike lane. Suddenly, the “Audi Presence” warning flashed red on my dashboard and the vehicle braked very hard on its own. I was n... Read more