Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 76,359 complaints — component: SERVICE BRAKES

TOYOTA LAND CRUISER HYBRID (2025) — SERVICE BRAKES Jan 7, 2026
Incident date: Dec 31, 1969
Everytime I put my car in reserve the brakes screech so long. I have noticed it on other Land Cruisers as well. I am fearful of something happening with the brakes. Safety is obviously a priority and I have not seen anything from Toyota on this.
HYUNDAI VELOSTER (2019) — SERVICE BRAKES Jan 7, 2026
Incident date: Dec 11, 2025
I started to hear a grinding sound when breaking and I took it into a Meineke dealer to see about getting it fixed. During a general diagnostic they discovered that 3 of the four brakes were not working and the calipers needed replaced. I was told this was due to a manufacturer issue and that there will be a recall on these parts soon but no ETA. They informed me that they have seen this similar i... Read more
FORD MUSTANG MACH E (2023) — SERVICE BRAKES Jan 7, 2026
Incident date: Jan 2, 2026
Parking break fault message appeared on the vehicle and the parking break was stuck on, making it impossible to release the break and therefore move the car.
MAZDA CX-5 (2022) — SERVICE BRAKES Jan 7, 2026
Incident date: Dec 1, 2025
Brake rotors on all four wheels measured below minimum thickness specification at only 17,000 miles, requiring complete replacement of all rotors and pads. Rotors replaced at Koch Mazda (Easton, PA) on January 7, 2026 and no longer available for inspection. SAFETY RISK: Rotors below minimum spec have reduced structural integrity and heat dissipation capacity, creating risk of warping, cracking, o... Read more
HONDA PASSPORT (2023) — SERVICE BRAKES Jan 7, 2026
Incident date: Dec 29, 2025
While driving at highway speeds, I experienced multiple loud, intermittent double-knocking noises within a short period of time, followed by an additional grinding/rotational noise at low speeds. These noises were abnormal and raised immediate safety concerns, prompting me to bring the vehicle to a dealer that day. During inspection and test driving, the noise condition was confirmed. Further ins... Read more
HONDA PILOT (2024) — SERVICE BRAKES Jan 7, 2026
Incident date: Oct 9, 2025
Driving down a 4 lane highway in Alabama, warning lamp came on stating “ STOP Steering assist reduced. Stop driving when safe”. Multiple other warnings lights came on—-Brake system, steering system, cruise control, lane departure, stability assist system, hill assist, trailer stability assist system(see multiple photos attached). When it was safe to do so, I pulled over…the steering was... Read more
TESLA CYBERTRUCK (2025) — SERVICE BRAKES Jan 7, 2026
Incident date: Dec 23, 2025
HTSA Safety Complaint Description The 2025 Tesla Cybertruck exhibits a persistent and recurring air suspension system defect that impairs safe vehicle operation. From the moment of delivery, the air suspension failed to raise or lower properly, displaying a fault message indicating potential restoration on the next drive. This did not occur. The issue included repeated overheating warnings, multip... Read more
Crash 1 injured
GMC SIERRA 1500 (2022) — SERVICE BRAKES Jan 7, 2026
Incident date: Dec 31, 2025
Lost brakes and couldn’t stop the truck
JEEP GLADIATOR (2025) — SERVICE BRAKES Jan 7, 2026
Incident date: Jan 7, 2026
I was turning right and while turning the vehicle froze on me, these included the steering wheel brakes and almost crash into upcoming traffic since it was hard to turn I end up in the upcoming traffic lane
RAM 2500 (2017) — SERVICE BRAKES Jan 7, 2026
Incident date: Nov 29, 2025
This is in regards to Recall #C4B for the ABS/HCU failure on my 2017 RAM. This recall was issued over a year ago in November of 2024, but Stellantis has yet to DO ANYTHING and can't even tell us when a remedy will be available. I have asked my local dealership and get the same answer, NOTHING!!! The parts must be available, because the dealership told me that I could purchase the part from them... Read more
VOLKSWAGEN ATLAS (2018) — SERVICE BRAKES Jan 7, 2026
Incident date: Jan 5, 2026
I received a brake booster fault caution which was followed by the BRAKE warning light being illuminated. When I applied pressure to the brakes, it almost felt as if the ABS was kicking in, on a flat, dry road. The brake pedal would "jump" and depress farther on its own like there wasn't a good vacuum for the brakes. I've taken it to my local VW service center and was informed they had to call VW ... Read more
CHEVROLET COLORADO (2023) — SERVICE BRAKES Jan 7, 2026
Incident date: Jan 5, 2026
Driving on expressway step on brakes to slow down, brakes become spongy and will not stop quickly, only slow down, engine decelarates to 60 mph. This has now happened 7 times in one and a half years
CHEVROLET COLORADO (2023) — SERVICE BRAKES Jan 7, 2026
Incident date: Apr 2, 2024
Driving down the expressway at 70 MPH traffic stopped ahead, I applied the brakes easy to slow down. Dash lit up with "BREAK FAILURE" DO NOT DRIVE OVER 60MPH, brakes beome "VERY SONGEY"
CADILLAC ESCALADE (2021) — SERVICE BRAKES Jan 7, 2026
Incident date: Nov 12, 2025
I purchased this vehicle on October 20, 2025. I took it to the Cadillac dealership and was told a list of over 20 issues involving the vehicle. The tires have holes in them. The suspension is at Rick of failing, wiring and components are missing. The night vision camera and radars on the vehicle and not functioning. I was told this vehicle should not have been on a lot to be sold.
JEEP WRANGLER (2016) — SERVICE BRAKES Jan 7, 2026
Incident date: Dec 31, 1969
The ABS module failed 18 months ago. Jeep has been telling me that it's on back order this whole time with no ETA. In the meantime it will not pass inspection and I have no antilock brakes.
JEEP WRANGLER (2018) — SERVICE BRAKES Jan 7, 2026
Incident date: Dec 11, 2025
The front right brake caliper on my 2018 Jeep Wrangler was installed upside down from the factory, with the bleeder screw located at the bottom of the caliper instead of the top. The vehicle has been serviced exclusively at authorized Jeep dealerships since new, with no prior front brake work, confirming this was a factory assembly defect and not the result of repair or modification. Because the... Read more
RAM 4500 (2018) — SERVICE BRAKES Jan 7, 2026
Incident date: Jan 6, 2026
Nov 27,2024 Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall Status Recall Incomplete, remedy not yet available Still no repair for defective parts. Over years.
RAM 2500 (2018) — SERVICE BRAKES Jan 7, 2026
Incident date: Mar 26, 2025
The manufacturer has had a recall out since November 2024. It is now Jan 2026 and no word from the manufacturer when the parts will be availiable. My truck continually gets an ABS warning. I have contacted the dealer several times with no help. I believe the recall should have been address sooner than this.
MINI COUNTRYMAN (2025) — SERVICE BRAKES Jan 7, 2026
Incident date: Sep 25, 2025
The vehicle exhibits a persistent and repeatable service brake defect involving jolting/binding at complete stops, accompanied by uneven brake application and a failure of the friction surfaces to clear oxidation during normal operation. At low speeds and during final braking load, the vehicle produces a distinct clunk/release sensation, as if braking force is abruptly released just before stoppin... Read more
HYUNDAI ELANTRA (2013) — SERVICE BRAKES Jan 7, 2026
Incident date: Nov 23, 1984
I have had a couple of issues that I have had others tell me or read online that they have had the same issues 1- When I bought the car, which was used at the time. Just a couple of years ago I drove it off of the lot and it had a break issue. I had to take it towed back to the dealership bc something broke underneath and the breaks were failing. So they fixed the problem supposedly. I only had... Read more
INFINITI QX60 (2014) — SERVICE BRAKES Jan 6, 2026
Incident date: Dec 26, 2025
LaFontaine Import Novi, Inc. DBA LaFontaine Novi, a franchised Infiniti entity with actual knowledge of these recalls (16V-244; 15V-033; 13V-445), failed to disclose or remediate these "Risk of Crash" and "Risk of Injury" defects before selling me a 2014 Infiniti QX60 on Nov 5, 2025. The dealer provided a "Pre-delivery inspection" record on November 4, 2025 to CARFAX, but delivered the vehicle wit... Read more
CHEVROLET EQUINOX (2025) — SERVICE BRAKES Jan 6, 2026
Incident date: Jan 4, 2026
The car automatically brakes when nothing is in front of you and all of sudden it slams on its breaks. This is going to cause someone to rear end you. The steering is all over the road and does. It feels safe to drive. Transmission gets stuck and revs really high until it catches and they say nothing is wrong. Safety sensors go off all the time and nothing is near you. Key fob not detected,... Read more
RAM 2500 (2018) — SERVICE BRAKES Jan 6, 2026
Incident date: Dec 7, 2025
Abs and traction control goes off and on randomly
RAM 3500 (2018) — SERVICE BRAKES Jan 6, 2026
Incident date: Nov 15, 2025
My vehicle is included in safety recall 24V-896 for a defective HCU (Hydraulic Control Unit). I have contacted the dealership multiple times, but the replacement part is never available. This recall affects critical safety systems including ABS and Electronic Stability Control. Despite being a safety recall, there is no estimated timeline for repair due to part unavailability. I am concerned about... Read more
FORD EDGE (2017) — SERVICE BRAKES Jan 6, 2026
Incident date: Jan 6, 2026
I am reporting that my 2017 Ford Edge's rear driver-side brake line was leaking so badly today that my brakes did not function. My brake pedal went to the floor! Thankfully I was near my home and able to get to my driveway and I could pump my pedal enough to stop my vehicle! It is very concerning that Ford knew of this issue and sent the recall letter back in September but has yet to correct th... Read more
FORD F-250 SD (2025) — SERVICE BRAKES Jan 6, 2026
Incident date: Sep 30, 2025
When backing up the brakes will lockup
GMC TERRAIN (2020) — SERVICE BRAKES Jan 6, 2026
Incident date: Dec 14, 2025
While driving down the interstate a notice popped up on my dash about the brake assist. When I attempted to slow down the vehicle to safely pull over the brake pedal was very hard to push. I was able to slow the vehicle to a complete stop but needing to use both feed and press hard with all my weight. Once the vehicle was parked and shut off I turned it back on to have the check engine light po... Read more
HYUNDAI SONATA (2009) — SERVICE BRAKES Jan 6, 2026
Incident date: Dec 1, 2025
Brakes seize up while driving and then cannot move the vehicle. This causes a dangerous situation while driving and then breaks lock up and cannot move car even though vehicle is on and then stopped for a stop light. Car must then be turned off and sit for about 30 minutes so it can unseize and when that happens, you can then resume driving and then check engine light comes on. Brake lights were s... Read more
CHEVROLET EQUINOX (2025) — SERVICE BRAKES Jan 6, 2026
Incident date: Jan 3, 2026
I am on 20 service calls.Mine is currently having onstar issues screens glitching, Apple CarPlay won’t connect, sensors on mirrors are going off nothing beside me, when I hit my breaks it keeps turning my emergency brake on and engine power reduced keeps coming on dash but the dealership is saying GM said my warranty is voided due to a aftermarket part
FORD EDGE (2017) — SERVICE BRAKES Jan 6, 2026
Incident date: Sep 1, 2025
Recall notices sent out September 2025, no updates have been provided. I have contacted the dealer for additional support, and they just can confirm parts are not available. One of the recalls is for potential leaks from a flexible break line; seem that in six months parts would be available for something as serious as a break line; even the recall states it could lead to loss of breaking resulti... Read more
CHEVROLET TRAVERSE (2025) — SERVICE BRAKES Jan 6, 2026
Incident date: Dec 21, 2025
The contact owns a 2025 Chevrolet Traverse. The contact stated that while her husband was driving at 30 MPH on an expressway, occupied with his wife in the vehicle, seated on the front passenger side, attempting to depress the brake pedal, the vehicle failed to respond as intended, causing the front end of the vehicle to crash with the rear end of the vehicle in front. The contact mentioned that t... Read more
Crash
JEEP CHEROKEE (2018) — SERVICE BRAKES Jan 6, 2026
Incident date: Jan 3, 2026
Less than 57,000 miles on vehicle. January 3, 2026. Parking brake engaged and froze. Interrupted driving. Got vehicle home. "Service Brake" came on. Attempted all recommended actions to disengage Parking Brake. Parking Brake continued engagement and the Vehicle cannot be driven.
LAND ROVER DISCOVERY (2018) — SERVICE BRAKES Jan 6, 2026
Incident date: Nov 21, 2025
This vehicle has an active water intrusion from the headliner above the windshield due to windshield bonding and body seal failure. Water is dripping down and entering the dashboard area and shorting electrical control modules behind the media/glove box and media console. Each time the media/glove box is opened, the HVAC system shorts and forces the defrost system to activate involuntarily. The ... Read more
RAM 1500 (2014) — SERVICE BRAKES Jan 6, 2026
Incident date: Aug 31, 2025
My ABS module failed and the replacement part is no longer manufactured.
HONDA ODYSSEY (2019) — SERVICE BRAKES Jan 6, 2026
Incident date: Mar 7, 2025
The impact on the car is we no longer have cruse control (basic feature) and every time we turn on the car we see many warning lights turn on. Some other feature that does not work is lane assist does not work. According to what shows up to on the dashboard there are problems for "road departure mitigation system Problem", "Auto high-beam problem", "Adaptive cruse control problem", "Lane keeping ... Read more
FORD F-150 LIGHTNING BEV (2023) — SERVICE BRAKES Jan 5, 2026
Incident date: Jan 3, 2026
I was driving at 45 miles an hour. With no warning, the car had 28 warnings pop up and it just died with no warning. No power steering, no brake assist at all, no lights (not even emergency light would turn on). I was not able to put it into neutral so I was just stuck. Ford roadside was not able to get moving so I was just stuck. I called a tow and it was dragged up. The dealer determined it was ... Read more
SUBARU FORESTER (2015) — SERVICE BRAKES Jan 5, 2026
Incident date: Dec 9, 2025
REPORT OF FAILED RECALL REMEDY (RECALL 19V-149 / WUE-90) My 2015 Subaru Forester experienced a total recurrence of the defect addressed in 2019. The vehicle became trapped in 'Park' intermittently on several occasions before remaining immobilized. During one incident, the manual shift-lock override failed to function. While the brake lights functioned during these incidents, the failure to shift ... Read more
CHEVROLET TRAVERSE (2025) — SERVICE BRAKES Jan 5, 2026
Incident date: Jan 5, 2026
Driving home coming up to a traffic light - I turned left onto Rd - After turning lost the brakes. Saw message on dashboard along with many others indicators as well. Saw the same message as the previous time ““Brake Assist failure. Press hard to brake. Speed Limited”.
CHEVROLET TRAVERSE (2025) — SERVICE BRAKES Jan 5, 2026
Incident date: Dec 24, 2025
Driving home - what looked like warning indicators on the dashboard, came on. Lost the ability to brake. Had to push the pedal all the way to the floor to get some braking to happen. A message came on the dashboard “Brake Assist failure. Press hard to brake. Speed Limited”. Once we were able to stop. We turned the car off. then turned it back on. We saw a message on the dashboard to “... Read more
RAM 2500 (2017) — SERVICE BRAKES Jan 5, 2026
Incident date: Jun 1, 2025
2017 Ram 2500 Laramie Crew Cab , 4x4, 6.7 Liter Cummings A/T. Receiving a “Service Electronic Brake System Soon” warning light intermittent after start up since at least since June 2025. Code reader advises to replace “HCU” Hydraulic Control Unit, ABS Module. My vehicle was produced 03/2017, however the ram recall is from vehicles produced from April 2017. Seems they are excluding othe... Read more
MERCEDES-BENZ GLE 400 E (2024) — SERVICE BRAKES Jan 5, 2026
Incident date: Jan 5, 2026
We've had this car on lease for 23 months, and it has had an escalating pattern of electronic, mechanical and brake issues. Earlier today, on January 5, the car started to slow down and started shaking on the highway today and when I used the brakes the full body of the car started rattling and the brakes were far less responsive than they should have been taking far longer to decelerate than sa... Read more
RAM 3500 (2018) — SERVICE BRAKES Jan 5, 2026
Incident date: Jan 1, 2026
There is an open recall (C4B) for my Ram truck. The ABS light and "Service Brake System" light and message are currently displayed on the truck's dash. I contacted FCA about a year ago and told them I have an active issue. They said they placed me on a priority wait list but the remedy is not available yet. It is unacceptable for them to not have a remedy ready for an 8 year old truck when the ... Read more
RAM 3500 (2017) — SERVICE BRAKES Jan 5, 2026
Incident date: Dec 28, 2025
No cruise control, ding ding ding no traction control ding ding ding no abs ding ding ding
TESLA MODEL Y (2023) — SERVICE BRAKES Jan 5, 2026
Incident date: Dec 24, 2025
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at approximately 60 MPH in light rain, the vehicle suddenly braked and causing the vehicle to lose control. The contact stated that the vehicle was on cruise control and auto drive assist. The contact stated that the vehicle veered to the left, crossed two lanes of traffic, and crashed into the highway divider wall. The c... Read more
Crash 1 injured
CHEVROLET TRAVERSE (2020) — SERVICE BRAKES Jan 5, 2026
Incident date: Jan 5, 2026
Burning oil. There is something wrong. I took it to the dealership i still have warranty i really think this needs to be looked into.
RAM 1500 (2016) — SERVICE BRAKES Jan 5, 2026
Incident date: Dec 16, 2022
The ABS control module and pump failed. ABS Light, Traction / Stabilitrak light / Brake Light on Vehicle was diagnosed by the dealership Dec 16, 2022 was given quote to repair but the parts were not available and back ordered. Been reaching out since to have truck repaired multiple dealerships but ABS module is not available no ETA been driving vehicle as is Currently ABS module is still not ava... Read more
VOLVO XC40 (2020) — SERVICE BRAKES Jan 5, 2026
Incident date: Jan 4, 2026
On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overco... Read more
HONDA ACCORD (2014) — SERVICE BRAKES Jan 5, 2026
Incident date: Oct 19, 2023
ABS braking system completely failed. quoted $5000 to fix it, huge safety issue. the value of my car has significantly decreased and now I can't sell my car or afford to fix it due to this issue and now it is dangerous to have this issue. thousands of people online dealing the same issue
RAM 2500 (2018) — SERVICE BRAKES Jan 5, 2026
Incident date: Nov 22, 2025
See attached document for complaint.
CAN-AM SPYDER RT (2017) — SERVICE BRAKES Jan 5, 2026
Incident date: Dec 5, 2025
The contact owns a 2017 Can-Am Spyder RT. The contact stated that while driving with a passenger at highway speeds, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floor. The contact was able to slow down and stop the vehicle. The contact stated that the failure had occurred while avoiding a nearby crash. ... Read more
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