Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 76,359 complaints — component: SERVICE BRAKES

KIA CARNIVAL (2025) — SERVICE BRAKES Mar 30, 2026
Incident date: Jul 20, 2025
The vehicle (2025 Kia Carnival Hybrid) has suffered from a systemic parasitic 12V battery drain since the first month of ownership. The first occurrence was July 20, 2025, requiring a jump-start from Kia Roadside Assistance. On 02/26/2026, the vehicle was presented at Moritz Kia Alliance for the same issue. The dealer diagnosed the 12V battery as defective (Code R04) and replaced it under warrant... Read more
JEEP WRANGLER (2016) — SERVICE BRAKES Mar 30, 2026
Incident date: Feb 8, 2026
ABS Module has gone bad. Has an internal communication error. This is typical on these vehicles. The problem is getting a part from Chrysler. The modules have been on back order for years and there’s no sign of getting a fix. The vehicle is unsafe to drive but we are left with no choice but to continue to drive it. Why hasn’t anything been done to kick them in gear and get replacement parts ma... Read more
HONDA PASSPORT (2024) — SERVICE BRAKES Mar 30, 2026
Incident date: Feb 1, 2026
I have had my rotors turned 3 times and replaced once in the span of 2 years. They are warped each time, causing pulsing in the front end when braking. My brake pads have never needed to be replaced. I was told by the mechanic that taking a road trip puts a lot of strain on the rotors and overheats them. I am finding this is a common issue for many other owners of this vehicle. Mine has 27k miles ... Read more
ACURA ILX (2017) — SERVICE BRAKES Mar 30, 2026
Incident date: Feb 2, 2026
I have a master cylinder brake recall and I have taken my car to the Acura of Fort Myers dealership and they said they can’t fix the issue because parts are not available. I should receive a second notification from Acura Automobile Division when parts will be available and they won’t be available until spring of 2026 . I need my car to drive around and my concern is my safety driving the c... Read more
HYUNDAI PALISADE (2025) — SERVICE BRAKES Mar 30, 2026
Incident date: Mar 25, 2026
When exiting a parking lot going about 6 miles an hour I approached a stop sign. When I attempted to stop my vehicle the antilock brakes engaged and vehicle would not stop. I pressed harder on the brake but it did nothing. The vehicle finally did stop but I was half a car length into the street. I was terrified. Fortunately there was no oncoming vehicle. This terrifies me because I frequently ... Read more
TOYOTA TACOMA (2024) — SERVICE BRAKES Mar 30, 2026
Incident date: Mar 25, 2026
What component failed?
 The rear brake system (rotors and pads) and the components associated with Safety Recall 25TA04 (rear brake hoses). The parts are available for inspection. * How was safety put at risk? 
The dealer (Island Toyota, St. Croix) labeled my 2024 Tacoma "UNSAFE TO DRIVE" on Invoice #[XXX] but refused to perform the Federal Safety Recall (25TA04) for rear brake hoses unless I... Read more
ACURA ILX (2019) — SERVICE BRAKES Mar 30, 2026
Incident date: Feb 2, 2026
The manufacturer is failing to fix the associated recall RN5 NHTSA# 25V-859
CHEVROLET SUBURBAN (2015) — SERVICE BRAKES Mar 30, 2026
Incident date: Mar 23, 2026
When our new mechanic was checking over the car, he and his other mechanic both noticed that there was an increased brake pedal effort even though the brakes were in ok condition. Every time I’ve had the car serviced I have them check the brakes because they feel off. The car stops and the brakes check out with previous mechanics but something doesn’t feel right. Our new mechanic then gave... Read more
JEEP COMPASS (2019) — SERVICE BRAKES Mar 30, 2026
Incident date: Mar 28, 2026
After replacing both batteries in my jeep compass 2019. The “Stop safely vehicle will shut down” message kept coming on. In traffic the car shut off completely and wouldn’t start. This is a reoccurring issue and jeep doesn’t care. It needs to be fixed. To shut off completely during driving is a safety hazard!!!
VOLVO XC40 (2024) — SERVICE BRAKES Mar 29, 2026
Incident date: Mar 29, 2026
Brake system failed. I was NOT in one pedal mode. I have up to date software. After break system failed I was unable to put vehicle in park. Parking break could not be applied. Could not turn car off or lock doors. I was driving on interstate when it occurred. I got multiple warnings on display. I was lucky to pull over and not crash.
JEEP WRANGLER (2023) — SERVICE BRAKES Mar 29, 2026
Incident date: Mar 29, 2026
Parked my 2023 Wrangler 4xe for about three hours. When I started driving again the brake pedal was hard and it took way longer than normal to stop. No warning lights, no codes on the OBD reader. Toggling max regen on and off made no difference. Power cycling the vehicle didn’t fix it. Pads are warm so the calipers are engaging, but there’s very little stopping force behind them. I would gue... Read more
RAM 2500 (2018) — SERVICE BRAKES Mar 29, 2026
Incident date: Mar 8, 2019
MANUFACTURER HAS NOT YET SUPPLIED NOR COME UP WITH A REMEDY TO REPAIR RE-CALL NTSBA 24V-896 / MANUFACTURER RE-CALL C4B. I PULL A FIFTH WHEEL TRAILER WITH GRANDCHILDERN RIDING OIN THE VENHICLE WITH US WE DONT WANT A FAILURE. WE RELUNCTALLY DO NOT DRIVE THE VEHICLE WHICH ONLY HAS 44000 MILES ON IT NOW HOWEVER WE NEED TO UTILIZE THIS VEHICLE FOR WHICH IT WAS INTENDED. PLEASE HELP.
CHEVROLET TRAILBLAZER (2024) — SERVICE BRAKES Mar 29, 2026
Incident date: Mar 29, 2024
Brakes squeal when rotors and pads are cold. Problem disappears when they warm after driving
CHEVROLET SILVERADO 1500 (2017) — SERVICE BRAKES Mar 29, 2026
Incident date: Dec 31, 1969
I have had shifting issues with the transmission since 2 months into having this vehicle I have been reporting it to the dealership who has told me consistently that jerking grinding and loud noises are totally normal then the recall came out for these specific issues in the 2017 Silverados though my VIN is not listed but I still haven't always have had the very same problems stated in the recall
CHEVROLET SILVERADO 1500 (2017) — SERVICE BRAKES Mar 29, 2026
Incident date: May 15, 2018
Transmission issues that I have reported since 2 months into owning it. Anti-lock brake issues or braking issues where brake pedal is stiff but not stopping vehicle. Front grill shutter issues Temperature Transmission thermostat issues
RAM 3500 (2017) — SERVICE BRAKES Mar 29, 2026
Incident date: Oct 11, 2024
My ABS hydraulic control unit pump motor is not working properly. This has been affecting me since Oct 2024 when we were pulling our 5th wheel and losing braking and power. I learned later that It is part of a NHTSA Recall 24V-896000. Code C4B I was told by the Dodge dealer Jack Powell in [XXX] that I was on waitlist when I reported it to them 12/19/2024. During the next several months I alw... Read more
TESLA MODEL 3 (2018) — SERVICE BRAKES Mar 29, 2026
Incident date: Feb 3, 2026
My hard brake lines were corroded and had to be replaced on a 7 year old model 3 with 70k miles on it. The cost was over $4000 as battery has to come out and it's very labor intensive. Tesla offered no help with paying for this. They tried to say the car probably was in a very corrosive environment before I bought the car (I purchased it about a year ago). However, I've seen little to no corro... Read more
TOYOTA PRIUS (2010) — SERVICE BRAKES Mar 29, 2026
Incident date: Jan 1, 2022
There are issues with the brake. Many times the brake pedal goes down to the floor and it losses ability to stop. Apparently there is a common ABS actuator and Brake issues. Toyota will not address the issue
FORD ESCAPE (2013) — SERVICE BRAKES Mar 29, 2026
Incident date: Mar 27, 2026
VDP TEST
Crash
FORD ESCAPE (2013) — SERVICE BRAKES Mar 29, 2026
Incident date: Mar 28, 2026
test
Crash
NISSAN FRONTIER (2023) — SERVICE BRAKES Mar 29, 2026
Incident date: Mar 25, 2026
Vehicle Year/Make/Model: 2023 Nissan Frontier Defect Description: The wiring harness connected to the brake stop lamp switch on 2023 Nissan Frontier vehicles contains a design or manufacturing defect that causes premature switch failure. The defect results in the switch overheating and burning out, evidenced by visible charring and sooty residue inside the switch housing. Upon failure, the brake ... Read more
GMC CANYON (2024) — SERVICE BRAKES Mar 29, 2026
Incident date: Aug 27, 2025
I first noticed the brakes squealing in August 2025 at 15,000 miles. The dealership said I needed to resurface the front rotors. I mistook this a coating and brake debris, but it was actually the rotors warping. By 21,000 the vehicle is pulsing heavily when stopping. I went back to the dealer and this time they told me all 4 rotors are warped. GM denied coverage of the pads and rotors. Normal driv... Read more
DODGE CHARGER (2023) — SERVICE BRAKES Mar 29, 2026
Incident date: Mar 25, 2026
1)The powertrain runs very loud while standing still with the car on .2)The brakes are not that good because they still roll once you put your foot on the brakes .3)Also,the back up camera screen goes black or blue ,also flickering a lot which is unsafe and unreliable.There may be an electrical problem with this car .
LEXUS NX (2024) — SERVICE BRAKES Mar 29, 2026
Incident date: Mar 27, 2026
Possible malfunction involves vehicle speed control and braking during a low-speed parking maneuver in my 2024 Lexus NX350h. While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forward instead of continuing to decelerate. The vehicle ran over a sign and jumped a curb before I coul... Read more
Crash
RAM 2500 (2018) — SERVICE BRAKES Mar 29, 2026
Incident date: Dec 27, 2022
The Abs light came on a couple of days before the accident happened.Then light would turn off after awhile but would re appear when truck was driving for a few minutes. My boyfriend was driving to work when he applied the brakes and truck slid into the pole during the winter .Truck was towed and fixed at auto shop. No one was hurt just damaged my truck completely in the front. When I got a letter ... Read more
Crash
JEEP CHEROKEE (2019) — SERVICE BRAKES Mar 29, 2026
Incident date: Feb 22, 2026
While driving home from Church Sunday afternoon, I was on the highway driving 65 mph. Suddenly, and without warning lights or any other ability to know or prepare for the catastrophe about to take place, my 2019 Cherokee Trailhawk lost all control and function in the drive-train and braking. The rear differential completely froze, forcing the vehicle to skid recklessly without operator control o... Read more
GMC TERRAIN (2020) — SERVICE BRAKES Mar 28, 2026
Incident date: Sep 1, 2022
1- at 71,000 miles in 2022 brake vacuum pump “exploded” broke into many small pieces in the middle of driving. Causing brakes to lock. Brake pedal was brick hard. Hard to maneuver the car out of traffic without causing a collision. Luckily car was not being driven at high speed. At time of repair costing $1,000 Mechanic informed me that the pump was made out of a non metal material and he coul... Read more
GMC TERRAIN (2019) — SERVICE BRAKES Mar 28, 2026
Incident date: Mar 24, 2026
Brake assist light came on and brake pedal became stiff/hard to push. Vehicle struggled to brake. Replaced brake pads and checked brake fluid. Brakes still inoperable. Check engine light came on for vacuum pump. When replacing pump, metal shards and pieces were falling out when original was removed. Once replacement was installed vehicle began hesitating to start and run.
TESLA MODEL Y (2021) — SERVICE BRAKES Mar 28, 2026
Incident date: Mar 19, 2026
I was entering the on-ramp to [XXX] , from [XXX] , to merge onto the freeway east bound towards [XXX] , when my Tesla suddenly lost all power, the brakes did not work and the power steering completely failed making it feel like it was locked up. I was traveling approximately 40-50 mph at the time nearing the gore point to merge onto the freeway. Fortunately I was in the inside lane and I rolled to... Read more
CHEVROLET EQUINOX (2026) — SERVICE BRAKES Mar 28, 2026
Incident date: Feb 23, 2026
On February 23, 2026, while driving my 2026 Chevrolet Equinox EV home from Folsom Chevrolet following a prior repair visit, the “Service Park Assist System” warning illuminated, first intermittently, then after a few miles, continuously for the remainder of the 11-mile drive home. During the same drive, while reversing with no objects present behind or around the vehicle, the automatic emergen... Read more
NISSAN KICKS (2024) — SERVICE BRAKES Mar 28, 2026
Incident date: Dec 10, 2024
12/10/2024 brake warning light was on. Took to dealership and they found the left rear C1BDA-13 actuator malfunction, caliper parking brake motor to have open connection internally. Replaced on 12/13/24 along with gasket brake hose. 1/31/25 brake warning light on again. Dealership found the right rear C1BDB-13 actuator malfunction open. Unable to get code to reset. Replaced on 2/14/25 along with g... Read more
INFINITI QX60 (2023) — SERVICE BRAKES Mar 28, 2026
Incident date: Mar 19, 2026
REAR BRAKE PADS NEED TO BE REPLACED AT 20K MILES.
CADILLAC XT5 (2018) — SERVICE BRAKES Mar 28, 2026
Incident date: Mar 28, 2026
While driving at highway speeds, I needed to accelerate hard in order to pass another vehicle and while accelerating there was a downshift and increase in RPM. After passing, the RPM remained high even after I took foot off accelerator and it seemed the transmission did not shift back out of lower gear, keeping the car traveling at a high rate of speed, endangering myself and other traffic. Apply... Read more
NISSAN PATHFINDER (2023) — SERVICE BRAKES Mar 28, 2026
Incident date: Mar 28, 2026
Premature wear (29k miles) of rear brake pads. I have a report from NTB aka Mavis Took it in today and found 1mm left on back brakes, front standard wear. No alerts or singals were seen in the car
JEEP WRANGLER (2024) — SERVICE BRAKES Mar 27, 2026
Incident date: Oct 6, 2025
In October, my son was driving our Jeep Wrangler 4xe when the vehicle suddenly lost power steering, acceleration, and braking while multiple warning lights were flashing on the dashboard. The vehicle became very difficult to control and created a serious safety concern. We have a video showing all of the warning lights flashing during this incident (it is not allowing me to upload a video below as... Read more
ACURA RDX (2013) — SERVICE BRAKES Mar 27, 2026
Incident date: Mar 26, 2026
On 3/26/2026 a symbol of an engine appeared on my dash. Then several minutes later the car began running very rough and numerous warnings signs came on including Check Engine, Check AWD System, Check Power Steering System, Check Uphill Assist system and others. I took the car to my mechanic this morning and after checking various systems he determined the Cylinder Deactivation system was not perfo... Read more
HONDA CR-V (2022) — SERVICE BRAKES Mar 27, 2026
Incident date: Mar 21, 2026
The vehicle automatically and suddenly slammed on the brakes when a deflated mylar balloon floated across my lane. It braked hard for several seconds then released the brakes as the balloon cleared my lane. I felt like I had no control of the vehicle until the brakes released. The car following closely behind me could have hit me, since there was no apparent reason to brake. I have been unable to ... Read more
LEXUS NX (2022) — SERVICE BRAKES Mar 27, 2026
Incident date: Mar 25, 2026
My car moved forward from the parking spot and hit a building while I was trying to stop
Crash
FORD F-150 (2016) — SERVICE BRAKES Mar 27, 2026
Incident date: Mar 25, 2026
Truck was repaired under recall 20S31 to repair the master cylinder issue in November 2020. Just the other day the master cylinder went out again and my brakes went out while driving. There clearly was an inadequate repair and Ford so far is not open to covering the expensive repair costs to this critical safety issue.
AUDI Q8 (2023) — SERVICE BRAKES Mar 27, 2026
Incident date: Oct 1, 2024
1. The front brake on my 2023 Audi Q8 produce an ear-piercing noise when backing up after the car has set for a period of time. 2. The dealer and manufacture state this is not a safety concern, but rather just an annoying noise I have to put up with. 3/4. This ear-piercing noise has been inspected and confirmed by the dealer, and I have provided several video recordings of the noise to the deal... Read more
TOYOTA 4RUNNER (2018) — SERVICE BRAKES Mar 27, 2026
Incident date: Mar 22, 2026
The dealership Direct Motor, located in Manassas, Virginia, sold me this car in poor condition. On Sunday the 22nd, I picked up the car around 10 PM. They didn't show me any information about the car. When I picked it up, I saw that the front bumper and rear door were damaged, and the airbag lights were on, which is dangerous. I returned the car first thing Monday morning and asked them to exchang... Read more
CHEVROLET TRAVERSE (2025) — SERVICE BRAKES Mar 27, 2026
Incident date: Jun 10, 2025
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormal metal-on-metal sound coming from the front brakes. No warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer lubed the brakes; however, the failure persisted, and the abnormal grinding sound had worsene... Read more
BMW X1 (2024) — SERVICE BRAKES Mar 27, 2026
Incident date: Feb 25, 2026
On 2/25/26, in rush hour traffic we were driving on a NJ highway. We happened to be in the left-most of 3 lanes with a concrete divider (no shoulder – there was about 3 ft between the concrete divider and the left side of the left lane). We were about 4 car lengths behind the next car when traffic was slowing for a red light. The car indicated “Everything OK”. When I hit my brakes, they did... Read more
HONDA CR-V (2021) — SERVICE BRAKES Mar 27, 2026
Incident date: Mar 27, 2026
I was driving past a school zone at 20 mph, came to a stop to allow children to cross street, as I began my acceleration past the school crossing, I reached a 20mph speed again and my CRV activated the emergency braking system without having anything in front of me that could have activated the forward collision braking system. Luckily I was not rear ended.
MERCEDES BENZ G55 (2007) — SERVICE BRAKES Mar 27, 2026
Incident date: Aug 25, 2025
The vehicle entered dealer custody in 08/2025 after a dead battery / lockout repair event and was returned by the dealer on 01/08/2026 after months in dealer custody for repair work. Before entering dealer custody, the vehicle was drivable. The dealer documented a completed road test and inspection, but the vehicle was returned in unsafe and inoperable condition. Immediately after dealer return, ... Read more
FORD FUSION (2014) — SERVICE BRAKES Mar 27, 2026
Incident date: Mar 13, 2026
Complaint Description: I am filing a complaint regarding a severe brake assist failure in my 2014 Ford Fusion. The vehicle has experienced a repeated loss of brake assist, resulting in a hard brake pedal and increased stopping distance. Despite multiple visits to the dealership, only the vacuum pump was replaced, and the root cause was intally never fully diagnosed. Full diagnosis is still under... Read more
LINCOLN MKX (2016) — SERVICE BRAKES Mar 27, 2026
Incident date: Mar 27, 2026
Unknown Still waiting for solution for possible brake failure. Not comfortable just waiting for an accident to happen while driving.
RAM 3500 (2025) — SERVICE BRAKES Mar 27, 2026
Incident date: Dec 30, 2025
Fue remolcado barrías veces , no arrancaba , se apagaba totalmente , multiples reparaciones , recall sin resolver , pérdida de uso y de confianza
RAM 2500 (2018) — SERVICE BRAKES Mar 26, 2026
Incident date: Oct 13, 2024
Open Recall – Brake/ABS System – No Remedy Available & Active Safety Issue I am reporting a safety concern regarding my 2018 Ram 2500 truck that currently has an open recall affecting the braking/ABS system. My vehicle is actively experiencing warning indicators, including ABS/brake system alerts and constant audible warnings while driving. This indicates the system is not functioning as des... Read more
RAM 2500 (2018) — SERVICE BRAKES Mar 26, 2026
Incident date: Dec 11, 2025
The brake hydraulic control unit ("HCU") is failing. I have been dealing with intermittent ABS loss for well over a year. It will consistently flash/alarm during most daily drives with the worst being when on long highway drives and am unable to use cruise control because of this issue. Also, it is a huge safety issue not knowing if the ABS system will function as it is supposed to putting my fam... Read more