Consumer Safety Complaints

Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.

2,192,899 Total Complaints
137,559 Reported Crashes
55,854 Reported Fires
8,555 Reported Deaths
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Showing 76,359 complaints — component: SERVICE BRAKES

KIA EV6 (2024) — SERVICE BRAKES Feb 7, 2026
Incident date: Jan 31, 2026
Incident took place 1/31/26. I was pulling into my driveway at approximately 5 mph. Normally, as I approach the wooden driveway gate, sensors would begin to beep and I would be prompted to stop.The car normally would stop itself if a collision was imminent. This did not take place. Instead, the car picked up speed, smashed through the gate proceeded up the driveway, smashed through the garage door... Read more
Crash
HYUNDAI SANTA FE (2024) — SERVICE BRAKES Feb 7, 2026
Incident date: Dec 19, 2025
-I had just exited from the highway and was driving into my town. While doing so, I had both hands on the steering wheel and suddenly the car started beeping and flashing warnings/ alerts indicating that my hands were not on the steering wheel, which they were. Within seconds the car began to deaccelerate and pull me off the road to my right hand side. I initially had no control over the vehicle. ... Read more
JEEP WRANGLER (2015) — SERVICE BRAKES Feb 7, 2026
Incident date: Dec 19, 2025
I am one of thousands of Jeep Wrangler owners whose ABS modules have failed, not due to normal wear and tear, but because it is a defective part. The result for my car is that the ABS system indiscriminately applies braking to a wheel that is not necessary. This results in steering problems, overheated brake pads, and vibrations in all four wheels. The ABS module needs to be replaced, but there ar... Read more
HONDA ODYSSEY (2014) — SERVICE BRAKES Feb 7, 2026
Incident date: Feb 6, 2026
While brake pedal depressed and car coming to a stop at a traffic light, car surged forward as engine revved and hit another car in front of it. Brake pedal was depressed the entire time.
Crash
CHEVROLET SILVERADO 1500 (2015) — SERVICE BRAKES Feb 7, 2026
Incident date: Feb 6, 2026
Driving the truck, a nut fell against my foot. I pulled over and looked underneath to where this Nut could have come from. I realized that the brake pedal was very loose. I did a Google search to see what break pedal Nut could have loosened and Fallen off. I identified that there was a recall for the brake pedal pivot nut on these trucks. From that, I looked up to that section and found that the n... Read more
JEEP CHEROKEE (2016) — SERVICE BRAKES Feb 7, 2026
Incident date: Feb 7, 2026
The parking brake will sometimes activate while driving the vehicle, I happens twice driving loosing control of the vehicle.
CHEVROLET TRAVERSE (2025) — SERVICE BRAKES Feb 7, 2026
Incident date: Dec 29, 2025
The vehicle has been brought to an authorized dealership for numerous service visits related to electrical system issues that ultimately affected the braking system. During one service visit, the vehicle was returned to me with multiple active dashboard warning lights illuminated related to the braking system, including Electronic Stability Control and Automatic Emergency Braking. I questioned th... Read more
KIA NIRO (2023) — SERVICE BRAKES Feb 7, 2026
Incident date: Dec 2, 2024
I bought my Niro hybrid EX Touring new from the dealership in 2023. The first issue arose when the car shut off completely while driving and was towed to the dealership. Later, I started hearing a squeaking/rubber rubbing sound. The car would make squeaking and creaking noises when turning or going over minor bumps. The "rubber rubbing sound" happened when I was at a full stop, right after removin... Read more
MERCEDES-BENZ E 350 (2023) — SERVICE BRAKES Feb 7, 2026
Incident date: Feb 2, 2026
I am a small auto repair shop, in Houston, Texas. The driver's (left) side rear brake caliper bracket appears to be defective. The car came in with the mental to metal break wear on the driver's side, while the passenger's side brake pads still at 50% life. The break wear sensor didn't trigger the light, because there is only one sensor on the passenger side. Upon further investigation found that ... Read more
FORD EDGE (2013) — SERVICE BRAKES Feb 7, 2026
Incident date: Nov 1, 2025
The brake booster went out first, replaced the brake booster and master cylinder, 2 calipers, brake pads, and rotors. The next option was to replace the brake lines. The problem was not solved; the calipers still locked up.
CHEVROLET SILVERADO 2500 (2021) — SERVICE BRAKES Feb 7, 2026
Incident date: Feb 2, 2026
On 01/16/2026, Quirk Chevrolet completed product safety recall N242482680 for the Brake Pressure Switch Connector Fire on my vehicle. Shortly after, my vehicle would come to an abrupt stop on its own while driving. This happened twice on my way home and then the third time at home at which point, it would no longer move forward or backward. The vehicle needed to be towed to the dealership that ... Read more
GMC ACADIA (2018) — SERVICE BRAKES Feb 7, 2026
Incident date: Sep 4, 2024
The vehicle has experienced repeated electrical and engine-related malfunctions, including random engine shutdowns while driving and random no-start conditions. The thermostat and cooling system failed and were replaced in 2024. Multiple sensors have failed. The braking system remains noisy even after brake replacement. The lane detection safety system does not provide audible alerts. The vehicle ... Read more
Crash
FORD F-150 (2017) — SERVICE BRAKES Feb 6, 2026
Incident date: Jan 29, 2026
Duval Ford in Jacksonville, Florida claims they will not have the part until April of this year which means my child and I are in danger until that time. I will seek a remedy at another dealership but I do not believe it is reasonable to have this part on backorder for 3+ months after a recall notice has been sent out.
CHEVROLET TAHOE (2024) — SERVICE BRAKES Feb 6, 2026
Incident date: Feb 1, 2026
I have a 2024 Tahoe that was purchased new from the dealer and has 13,700mi. The first service was completed as required in December with no issues identified. Less than 2 months later the front wheels started making a squeaking sound intermittently when accelerating, coasting or breaking. There were no warning messages. The dealership/mechanic looked over the car & said that the front brakes were... Read more
LAND ROVER RANGE ROVER SPORT (2023) — SERVICE BRAKES Feb 6, 2026
Incident date: Nov 30, 2025
As i was driving out of the Costco parking lot the car read an error “stop safely. Electrical fault detected” within seconds the car completely shut off. No power. Brakes shut off. Steering shut off.
FORD F-150 (2017) — SERVICE BRAKES Feb 6, 2026
Incident date: Oct 3, 2025
I took my 2017 F150 pickup to Aaron Ford in Poway to perform the following: 1) Resolve recall #25V236 Ford Brake Booster 2) Provide an estimate for resolving the "wrench" cockpit display icon Aaron Ford had my vehicle for 3 days they claim, investigating #2 and provided an estimate of $10,000 to rebuild a transmission with <85,000 miles. The recall was NOT investigated nor resolved even though t... Read more
BATTLE MOTORS LET2 (2025) — SERVICE BRAKES Feb 6, 2026
Incident date: Feb 5, 2026
On initial in-service inspection the following issues were found. 1) R/S steering column not secured. Multiple screws loose. (picture attached) 2) Brake air system found to be out of compliance. When tested and air was released from one tank, both tanks drained completely. Lines are look to be plumbed incorrectly.
HINO 195 (2020) — SERVICE BRAKES Feb 6, 2026
Incident date: Jan 15, 2026
To Whom It May Concern, I am submitting this email in support of a formal Vehicle Safety Complaint regarding a HINO-branded electric truck with an active ABS warning fault and no authorized repair pathway. Vehicle details: VIN: [XXX] Make: HINO Year: 2020 Powertrain: Electric (SEA Electric Drive conversion) Shortly after purchase, the ABS warning light illuminated. Multiple HINO-authorized ser... Read more
HYUNDAI GENESIS (2012) — SERVICE BRAKES Feb 6, 2026
Incident date: Jan 1, 2026
I am submitting this letter as a formal safety defect complaint regarding my 2012 Hyundai Genesis 5.0 sedan, which is experiencing braking system behavior that directly mirrors the defect described in Hyundai Recall Campaign 114 (NHTSA Campaign 13V489000), despite my vehicle not being included by VIN. Although excluded by VIN, the functional failure mode matches recalled vehicles, indicating the d... Read more
TESLA MODEL Y (2022) — SERVICE BRAKES Feb 6, 2026
Incident date: Jan 28, 2026
We live on a road with a steep embankment. My wife backed across our driveway and when she put the car from reverse to drive it accelerated uncontrollably. She hit our mailbox, then a power pole across the street, a driveway across the street then over the embankment where she hit a retainer wall another wooden railing and finally came to rest against our neighbors house. If she wouldn’t have ca... Read more
Crash 1 injured
HYUNDAI SANTA FE (2020) — SERVICE BRAKES Feb 6, 2026
Incident date: Jan 28, 2026
While driving, the engine catastrophically failed without warning, causing an immediate loss of power-assisted braking and steering. The failure occurred while traveling downhill. I was unable to slow or control the vehicle properly and was forced to proceed through a school bus’s flashing lights to avoid a potentially catastrophic collision, resulting in a traffic citation. My son was in the ve... Read more
NISSAN MAXIMA (2018) — SERVICE BRAKES Feb 6, 2026
Incident date: Jun 24, 2019
In June 2019, while driving my 2018 Nissan Maxima, the vehicle suffered a sudden and violent mechanical failure. Without warning, the steering wheel jerked forcefully to the side, and the vehicle became uncomtrollabel leading to an approx 100-foot spin across a median. ​I have since verified this vehicle was subject to NHTSA Recall 19V-807 for an ABS Actuator leak that shorts the circuit board.... Read more
TOYOTA HIGHLANDER (2021) — SERVICE BRAKES Feb 6, 2026
Incident date: Feb 4, 2025
Vehicle makes a loud noise when under 65mph. Car shakes when breaking. Transmission needs to be replaced.
KIA TELLURIDE (2022) — SERVICE BRAKES Feb 6, 2026
Incident date: Feb 4, 2026
On January 28, 2026, I brought my vehicle to Kia of Fayetteville for brake pads, rotor replacement, and brake fluid service. I paid approximately $900 for these services and was provided a dealership loaner vehicle. Upon entering the loaner vehicle, I discovered a loaded firearm inside the vehicle as I was gathering my items. The firearm’s serial numbers appeared to be scratched off. Law enforce... Read more
FORD F-150 (2017) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 3, 2026
During the last two years with my 2017 Ford F150 XLT 4X4 5.4L, I've replaced the brake pads 8 times. I've also replaced the rotors on all 4 wheels. Each time, with less than 30,000 miles between needing to replace the pads, the front pads have worn down the entire pad at an unreasonable rate. I do not brake hard, and I drive mostly on highways without much traffic, so having to replace the pads ev... Read more
NISSAN SENTRA (2018) — SERVICE BRAKES Feb 5, 2026
Incident date: Oct 20, 2025
My brake lights suddenly wouldn’t turn on and my car wouldn’t start. We replaced the brake light switch and it worked for a short while, but it stopped working the same day almost causing several collisions as brake lights won’t turn on. There was a recall on this issue with this year and model, but my VIN number was not included regardless of the symptoms all being there. We had a master me... Read more
JEEP WRANGLER (2015) — SERVICE BRAKES Feb 5, 2026
Incident date: Jan 31, 2024
ABS module needs replacing which can lead to accidents and care unexpectedly going into lump mode. Part is impossible to get as Jeep as not produced in years and on permanent backorder. This is a safety hazard for myself and my family. Jeep refuses to issue a recall or offer a fix.
HONDA CR-V (2020) — SERVICE BRAKES Feb 5, 2026
Incident date: Dec 19, 2025
I was driving the vehicle when all of a sudden all of the lights appeared on the dashboard.i took it in to the dealership and was told it was due to PO172 code.
CHEVROLET MALIBU (2020) — SERVICE BRAKES Feb 5, 2026
Incident date: Dec 23, 2025
I was unaware that when I purchased this vehicle that when the oil is low, the breaks go out and the break power booster shatters. The beaks have gone out on me 2x already and thankfully I’ve only had to replace the break power booster only once. Now once the oil is changed the breaks go back to normal, there is no grinding of any sort heard, so now going forward I pay real close attention to my... Read more
MAZDA CX-90 (2025) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 4, 2026
Brakes have been really squeaky and seems like a common problem for other CX90 but no fix. Steering tends to feel “sticky” when doing certain turns and locks when you’re at the max radius and won’t return back
TESLA MODEL Y (2022) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 5, 2026
While driving, the front left brake caliper detached, causing immediate damage to the wheel and a tire blowout. There was no recent brake, wheel, or suspension service (over two years). Tesla is repairing the vehicle for an estimated $2,336.41 but did not clearly identify root cause. This was a sudden brake system failure that could have resulted in loss of control. I am reporting this as a potent... Read more
CHEVROLET EQUINOX (2025) — SERVICE BRAKES Feb 5, 2026
Incident date: Dec 10, 2025
SEE NHTSA Safety Recall Report 25V-12- It appears it should apply to both 2025 FRONT WHEEL DRIVE Chevy Equinox EVs with ADAPTIVE CRUISE CONTROL (and without Super Cruise) in addition to 2025 ALL WHEEL DRIVE Equinox EVs with ACC (also without Super Cruise). This is very dangerous. Here's what happened: My 8 month old 2025 Chevrolet Equinox EV FRONT WHEEL DRIVE w/ACC(no Super Cruise) has had 2 insta... Read more
Crash
TOYOTA CAMRY (2025) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 4, 2026
I parked the car to load something into the trunk. I admit I did not verify that the car was in Park, and I missed fully moving the selector all the way forward and it clicked into reverse. I turned off the car and stepped out, the car started to roll away going forwards. I was able to chase the car, hop in and stop it. No injuries or damage occurred. Cars with electronic parking brakes should ... Read more
RAM 1500 (2014) — SERVICE BRAKES Feb 5, 2026
Incident date: Jan 3, 2026
The abs module has an internal short, yes. The abs, traction control, and trailer brakes stopped working as a result. Yes. No. The failure happed abruptly and only showed warning lights after the part failed. The failure appeared while driving resulting in reduced braking and some skidding.
MAZDA CX-70 (2025) — SERVICE BRAKES Feb 5, 2026
Incident date: Jan 28, 2026
On the morning of January 28, 2026 I arrived to work and came to a complete stop in my works parking garage. I used my key card to raise the gate. Once the gate was fully raised I pressed the accelerator to drive up the ramp. Shortly after accelerating, my engine revved really loud and high rate, then my car automatically increased speed. I immediately pressed the brake pedal but it didn’t stop.... Read more
HYUNDAI IONIQ 5 (2023) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 4, 2026
I am reporting a safety-related defect involving unintended vehicle movement on my Hyundai Ioniq 5 (Model Year 2023, SEL AWD). Observed behavior: With the vehicle in Drive and the Auto Hold function active (indicated by the white “AUTO HOLD” indicator in the instrument cluster), I brought the vehicle to a complete stop by pressing the brake pedal. Auto Hold engaged (text now green), the vehic... Read more
CADILLAC ESCALADE ESV (2021) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 3, 2026
On 12/18/2025 at approximately 73,097 miles, while driving on I-75 near Wildwood, Florida at about 75 mph, the vehicle experienced a sudden powertrain failure. The engine became seized/locked, the vehicle progressively lost power, and there were abnormal/loud mechanical noises. I was able to avoid a crash, but the event created a safety risk due to loss of propulsion at interstate speed. No accide... Read more
MERCEDES-BENZ GLA 250 4MATIC (2021) — SERVICE BRAKES Feb 5, 2026
Incident date: Jan 27, 2026
Component/System: Engine cooling and lubrication system. Coolant was found mixing with engine oil (milky oil), indicating internal engine failure (I was informed it could be oil cooler/housing, thermostat, head gasket, or related components). Vehicle is currently at an authorized Mercedes-Benz dealership and available for inspection. The front left inner lining of my front break pad also "failed" ... Read more
NISSAN PATHFINDER (2019) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 4, 2026
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving at 30 MPH and attempting to come to a stop, the vehicle failed to decelerate sufficiently, resulting in a rear-end collision. Upon impact, the frontal air bags failed to fully deploy, as they only partially emerged from the housing. The vehicle's front bumper was a bit scratched. The failure experienced was a malfunct... Read more
Crash
KIA CARNIVAL (2023) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 2, 2026
ABS was activating inappropriately creating a grinding/pulsating noise while I was attempting to stop at a light. The vehicle did slow down but despite the completely dry road service and sufficient stopping distance, the vehicle never came to a stop and ran into the vehicle in front of me. The vehicle is currently in the autobody shop to be repaired as it is not drivable (leaking fluids). I ... Read more
Crash
RAM 3500 (2017) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 3, 2026
I have been trying to get a ram dealer to fix the hcu unit under recall. All I get is no remedy available, im driving a truck with an open “ safety recall” that’s been a recall for over a year. I never stop listening to warning buzzers and flashing alarm lights.
RAM 1500 (2016) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 3, 2026
My abs module has an error code and I can't find the part I need.
CADILLAC LYRIQ (2024) — SERVICE BRAKES Feb 5, 2026
Incident date: Nov 26, 2025
On November 26, 2025, while traveling in stop-and-go freeway traffic, I experienced a severe braking failure that led to a rear-end collision. Despite applying maximum force to the brake pedal, the vehicle did not decelerate as expected. Objective technical evidence from the Bosch CDR report (Case #1105768) confirms a critical system failure: Extreme Driver Input: At -0.5 seconds before impact, D... Read more
Crash
KIA OPTIMA (2017) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 5, 2026
unknown
CADILLAC LYRIQ (2025) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 5, 2026
I was in a public parking lot and slowly approached a parking space in front of a store. When I applied the brakes to stop in the space, the car did not respond, it continued to drive forward, up the curb, crashed through the store front, and eventually came to rest mid-way in the store, amidst the furniture and store structure.
Crash 2 injured
CHEVROLET TRAX (2018) — SERVICE BRAKES Feb 5, 2026
Incident date: Jan 26, 2026
Service Brake Assist message appeared on the dash, brakes got soft , vehicle would not stop. Check engine light came on. Dealership reported no codes were reported but the Power Brake Booster Vacuum Sensor & Hose Assembly needs replaced due to a sensor malfunction. Say it is not covered under any safety/service bulletin so we need to pay for it. Other make and models are covered under 17-NA-314, S... Read more
FORD F-150 (2013) — SERVICE BRAKES Feb 5, 2026
Incident date: Jul 9, 2025
Vacuumed pump replacement oil leakVacume Brake fluid leaked into power booster Complete brake failure . Complete Brake failure while pulling 6000 lb trailer Family in vehicle . Coolant leaks, water pump,heater hoses, exaust turbos ,and blow off valve.
FORD MUSTANG MACH E (2023) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 1, 2026
"Parking Brake Fault - Service Now" warning appeared. Parking brakes locked after stopping vehicle. Dealer diagnosed problem as corroded wiring connector to left rear wheel parking brake motor. Vehicle has 41,000 miles. Vehicle was stuck and could not be moved. If this had occurred in traffic situation a crash could have resulted. Charge to repair was $600 because dealer claimed brake parts are a... Read more
DODGE JOURNEY (2013) — SERVICE BRAKES Feb 5, 2026
Incident date: Feb 2, 2026
I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for the beauty cover R32/NHTSA 15V-431. I was supposed to be contacted when the parts were available and never was. My beauty cover has come off and my ABS system randomly turns off. I am not sure who reported that these repairs for the recalls were completed but they were not. I woul... Read more
HONDA CR-V (2025) — SERVICE BRAKES Feb 5, 2026
Incident date: Dec 29, 2025
On December 29, 2025, while pulling into a parking space, my Honda CRV Hybrid unexpectedly accelerated in spite of my foot being firmly on the brake. The unintended acceleration resulted in a collision with the vehicle that was parked in front of my vehicle. The security video footage shows clearly that my brake lights were consistently on during the collision. My braking system clearly did not wo... Read more
Crash
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