Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 137,132 complaints - component: POWER TRAIN

Incident date: Aug 1, 2026

At 30 to 40 mph, there is a shuttering or stutter in the transmission during acceleration. This is a problem when trying to enter traffic on the expressway (Interstate or other lanes of traffic). I have taken this to the dealer and they indicate that the transmission needs to be replaced. They indicate that there is metal shavings in the trans fluid. This is in line with similar Ford SUV and t... Read more

Incident date: Aug 14, 2026

On August 14, 2026, while driving and decelerating, I heard a knocking sound from the engine and the vehicle had difficulty downshifting. As the transmission shifted from second gear to first, the engine stalled immediately and the vehicle dropped into neutral while on the roadway. I lost propulsion in traffic. The vehicle behind me nearly rear-ended us due to the sudden stall. My children were in... Read more

Incident date: Sep 1, 2026

If Nissan knows that the 2021 nissan rogue has a transmission problems with Valve Body Replacement. THIS COULD BE A HAZARD WHEN DRIVING. Please recall!

Incident date: Jun 1, 2026

The contact owned a 2026 GMC Sierra 1500. The contact stated that while slowly driving up a slightly inclined driveway and making a left turn, the engine shut off. The contact stated that either the parking brake activated, or the vehicle suddenly decelerated. The contact stated that the failure had occurred several times, with three identical vehicles, including the loaner vehicle provided by the... Read more

Incident date: Aug 1, 2026

My Ford F-150 Supercrew XLT 10R80 10-speed completely failed resulting Ford replacing it with a new transmission unit for a cost to be of $7,300. As the transmission failed at 96,000 miles the gears would be skipped with harsh shifting, not fully engaging 4th gear and at times while driving would refused to shift into any gear and high revs and me unable to accelerate. I was nearly involved in a c... Read more

Incident date: Dec 3, 2025

Was notified of the inverter bolt that is loose and cause fires

Incident date: Mar 11, 2024

My vehicles service engine light has been on for over a year now. I have contacted the service department and Ford Dealership. I was told that it was covered under Ford and I would not be charged. I have called the Ford Customer Service Department about my vehicle, but nothing seems to be correct. I am making a car payment, but I am not getting service down on my vehicle especially when it's not m... Read more

Incident date: Sep 3, 2026

This is a supplemental complaint to my earlier report regarding NHTSA Campaign 26V237 / Ford Safety Recall 26S28. The recall remedy (PCM software update) was performed at W.C. Sanderson Ford in Healdsburg, CA on XXX. The original downshift defect recurred within weeks, including a near-miss where I nearly lost control of the vehicle with my [XXX] son inside. Since then, I have had the vehicle ind... Read more

Incident date: Sep 3, 2026

I purchesed the vehicle in April of 2024, test drove it and it drove fine, the dealership said they had to service a recall of the transfer case before I could take the car home. Once I picked the car up and drove it for a few days it was driving very weird and had low speed shuttering, I took it back to the dealership after googling that it might be related to the transfer case and they looked at... Read more

Incident date: Aug 16, 2026

My Nissan Leaf entered turtle mode on the freeways 8 times over the course of about a week and a half. This causes the car to slow itself down, and severely limit acceleration. The first time was on August 16th, 2026. This is incredibly dangerous, especially on the interstate. No one expects a car to be going 35mph on I-10, or any highway, therefore, this could have easily caused a severe rear end... Read more

Incident date: Aug 31, 2026

I am filing a safety complaint regarding my 2023 Volkswagen Tiguan SE R-Line with approximately 54,000 miles. The vehicle experienced a significant engine-related failure involving the oil separator/PCV system. Volkswagen diagnosed a failed oil separator/breather that caused excessive crankcase pressure, resulting in substantial oil expulsion and damage/leaks involving the plastic/composite oil p... Read more

Incident date: Sep 3, 2026

Vehicle ran out of fuel and became disabled in an active roadway/exit ramp. The vehicle retained 12-volt electrical power and the dashboard and electronic controls remained operational. With the brake pedal depressed and the ignition/electrical system on, I attempted to shift the transmission from Park to Neutral so the vehicle could be pushed out of traffic. The vehicle repeatedly displayed “Co... Read more

Incident date: Aug 29, 2026

I am submitting this formal statement regarding a severe, recurring safety hazard involving sudden engine stalling and internal mechanical noise on my 2026 Chevrolet Silverado 1500.The vehicle has experienced multiple sudden engine stalls during low-speed deceleration, specifically while letting off the accelerator pedal to execute low-speed turns into parking lots. When the stall occurs, the engi... Read more

Incident date: Aug 29, 2026

Incident date: Sep 3, 2026

After starting the vehicle and coming to a conplete stop the vehicle will hesitate upon new acceleration. The hesitation causes a lag in the vehicle and it then will jerk or jolt while shifting. The vehicle will Rev up in a low gear and not shift correctly. This causes a safety issue especially when going into traffic. I have not taken it to the dealer as of yet, but I will be. This is an intermi... Read more

Incident date: Sep 2, 2026

I had Ford Safety Recall 26S28 performed on my 2015 F-150 for the unintended transmission downshift issue. Since the recall, my truck has experienced multiple unintended downshift events. Today, this happened twice — the second time I nearly lost control of the vehicle and almost had an accident. My [XXX] son rides in this vehicle frequently, including on many of the trips where this defect has ... Read more

Incident date: Sep 3, 2026

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly accelerated with the transmission hesitating while changing gears. Additionally, the contact stated that the timing chain was rattling abnormally. The vehicle was not diagnosed to determine the cause of the powertrain and transmission failure. The manufacturer was noti... Read more

Incident date: Sep 3, 2026

My 2020 Ford Explorer experienced a catastrophic mechanical failure directly tied to active Safety Recall 26S48 / NHTSA Campaign 26V402000. While operating the vehicle, the transmission's internal parking pawl failed/shattered, completely locking the rear wheels mechanism. The vehicle is entirely immobilized and cannot move even an inch, even when the gear selector is manually turned to Neutral or... Read more

Incident date: Aug 23, 2026

The car was being driven as normal and while at a stop light the car shut off and alerted the driver with a transmission error code. The car would not start for about 30 mins after the incident. When we took it to be looked at by the dealership we were told that it was related to code P07E4. The dealership reset the system and the code and returned the car back to me. They stated that if this h... Read more

Incident date: Sep 3, 2026

The contact owns a 2021 Chevrolet Camaro. The contact stated that while driving at an undisclosed speed, the wheels locked up and the vehicle stopped abruptly. There was no warning light illuminated. The vehicle lost electric power and shut off. The vehicle was restarted. The contact attributed the failure to the internal transmission control valve (TCV). The contact stated that the vehicle was pr... Read more

Incident date: Sep 1, 2026

The PTU is bad the vehicle can roll when in park.

Incident date: Sep 1, 2026

"Stop vehicle and check power supply" warning lights accompanied and panic alarm goes off on new 2027 palisade hybrid calligraphy with 72 miles. The passenger rear brake grabs much more than the others which you can barely feel. Johnson Hyundia of Apex,NC, where we purchased the vehicle tell us not to bother bringing it to them because unless it has a fault code or constant message, they can't d... Read more

Incident date: Jun 13, 2026

At 15,000 miles the check engine light came on while going to a store. At the store, the vehicle was put in park and tried to shut off engine. The dash said "shift to park". Took to the dealer, was told sensor went out on transmission. They said it was the electronic controle module. They didn't think that was part of the drive train warranty. When I looked online I found many other Buick owners c... Read more

Incident date: Aug 26, 2026

My 2018 Jeep Cherokee Trailhawk is subject to FCA Recall 01C/NHTSA 25V-011 for two-speed PTU failure. I have experienced 3 serious drivetrain events requiring towing. In April 2024, before the recall was announced, the vehicle suddenly lost acceleration while entering an interstate/on-ramp, with loud grinding/revving and jerking. An independent repair facility replaced the transmission. On May 1... Read more

Incident date: Aug 10, 2026

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH, the vehicle unexpectedly stalled while attempting to accelerate, with the check engine warning light illuminated. The contact stated that the rear wheels locked up due to the failure. The vehicle was pulled over to the side of the road but was unable to exceed 3 MPH. The vehicle was restarted. There was... Read more

Incident date: Aug 27, 2026

PTU failure. Jeep Cherokee manufacture in 2019 through February and again in December have recalled PTU failure. The ones manufactured in between were not recalled but have same dangerous failure.

Incident date: Sep 3, 2026

The contact owns a 2026 GMC Sierra 1500. The contact stated that while slowly driving up a slightly inclined drive port and making a left turn, the vehicle shut off and the parking brake was activated or the vehicle suddenly decelerated. The contact stated that the failure had occurred on several occasions with three separate identical vehicles, including the loaner vehicle provided by the dealer.... Read more

Incident date: Aug 30, 2026

Sunday XXX, we were riding in our 2022 Yukon Denali with my wife driving on [XXX] at the speed limit of 75 mph when the vehicle stumbled for a moment then returned to normal operation... a few seconds later the engine just died. No drive information center warning or check engine light, no funny noises or catastrophic banging. It just quit running. There was traffic on the highway but with my w... Read more

Incident date: Aug 3, 2026

This Maverick truck has developed a Strong shake upon acceleration. Noticeable lower speeds at acceleration or load. Front passenger side. The tires have been rebalanced, rotated, and even purchased new after irregular front passenger tire wear. 50K Continental tires worn out at 24K. No bent rims, no warped tires. No suspension tie rod play or flex with vehicle suspended. No motor mount play. Th... Read more

Incident date: Aug 30, 2026

My 2022 Nissan Rogue 1.5L VC-Turbo is experiencing repeated limp-mode/reduced-power events, severe hesitation, poor acceleration, rough/shaking idle, and recurring DTC U0652 after Nissan marked recall 25V-437 complete. The vehicle is available for inspection. Reduced-power symptoms were documented as early as Dec. 2024 and significantly worsened by Oct. 3, 2025 at approximately 100,400 miles, inc... Read more

Incident date: Sep 3, 2026

I am submitting this complaint regarding an intermittent transmission and loss-of-motive-power issue with my 2019 Ford Expedition equipped with the 10-speed automatic transmission. When I first start the vehicle and begin driving, I experience an intermittent delay, particularly around the 1st-to-2nd gear transition. I press the accelerator and the engine RPM increases/revs, but the vehicle does ... Read more

Incident date: May 1, 2026

My car was squeaking and lurching around 3/4 gear. I took it in to the Mazda dealership (Northtowne Mazda in Kansas City) and they told me it was a "well-known issue" with this year and make of a Mazda. There is a problem with the torque converter lock-up clutch which sheds iron particles into the transmission fluid. The torque converter needs to be replaced. After further research, it appears tha... Read more

Incident date: Jul 12, 2026

my transmission, like several others' I have spoken to, is about to lose reverse. The incident happened when i encountered a problem on the road and was UNABLE to put my car in reverse. I have taken it to several dealerships and nothing is ever done, it's been going on for years. Well now it's become more of a safety hazard since I do transport my children in the car.

Incident date: Sep 3, 2026

Ford Corporate office has responded with the following: “You are not responsible for paying the actually recall remedy out of pocket. The recall remedy has not yet been released. At this time, the costs being discussed are specific transmission repairs related to damages the recall may cause. The dealership is offering to complete those repairs at your expense, and we recommend keeping all rece... Read more

Incident date: Aug 8, 2026

L87 recall was completed on 10/22/2025. On August 8th 2026 the engine developed a loud knock. It was taken to the dealership on 8/31/2026 after inspection it was determined that the engine had failed and needed to be replaced. There was no warning lamps that indicated there was an issue with the engine. The vehicle was still driveable when it was taken to the dealership. If the engine had compl... Read more

Incident date: Jul 6, 2026

The contact owns a 2026 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The failure occurred mostly while making a left turn and while accelerating from a stop and continued for 10-seconds before self-correcting. There was no warning light illuminated. The contact stated that there was almost a crash during the failure. The... Read more

Incident date: Sep 3, 2024

The contact owns a 2024 Ford Bronco Sport. The contact stated that while driving at various speeds, the vehicle lost drive power and failed to accelerate properly. The App notified the driver of the powertrain failure. The vehicle was taken to the dealer and was diagnosed with powertrain failure. The dealer replaced the knock sensor approximately 5 - 6 times but the failure persisted. The vehicle ... Read more

Incident date: Aug 17, 2026

Vehicle has physically and forcibly moved both forward and backward, on its own, after being placed in Park and the engine turned off — including after occupants have exited the vehicle. This movement has struck the driver and two minor children on multiple separate occasions, as well as nearby curbs and objects, without physical injury. No warning lamps or dashboard messages appeared before or ... Read more

Incident date: Aug 6, 2026

On 8/6/2026, the transmission/powertrain of my 2019 Ford Expedition malfunctioned, causing a complete loss of propulsion. While traveling on a busy mountainous highway with my three children, I stopped in a center turn lane to merge into fast-moving traffic. When I attempted to accelerate, the vehicle would not move. The transmission display showed 4th gear even though the vehicle was stopped. We ... Read more

Incident date: Aug 15, 2026

1. My vehicle is having transmission issues with shuddering and shifting. M5U RPO code 8L90 transmission. 2. My safety and the safety of others is a concern if the transmission is not working as intended my vehicle could be at risk an accident that could be avoided. 3. The problem has not be reproduced or confirmed by a dealer I work on my own vehicles and I am going to repair this issue myself if... Read more

Incident date: Aug 20, 2026

The vehicle experienced multiple sudden engine stalls while driving in traffic. Specifically, the engine shut off unexpectedly and the transmission automatically shifted into Park (P) while on the road, leaving the vehicle immobilized and unable to be manually shifted out of P. Restarting the vehicle was extremely difficult, which created a severe safety hazard and nearly caused a rear-end collisi... Read more

Incident date: Aug 31, 2026

My 2019 Ford Ranger, VIN 1FTER4FH2KLA63893, experienced a major transmission failure at approximately 35,000 miles. I took the vehicle to a Ford dealership for diagnosis and was advised that the transmission required major repair/replacement, with an estimated cost approaching $9,000. I also obtained an independent transmission repair estimate of approximately $6,700–$7,000. Given the extreme... Read more

Incident date: Sep 1, 2026

Rowe ford came stated he checked to see it the software was there also stated there were codes and said he was done. He never fixed the software cause i have u codes that state pcm and has locked my car into limp mode which means my car is immobilized due to the bad software. They closed Out the recall on there end with out the proper Fix. It was their mobile service. I know For a fact the pcm is ... Read more

Incident date: Aug 27, 2026

After approximately 30 to 40 minutes of driving, my 2024 Volkswagen Jetta intermittently fails to move after coming to a complete stop. When I press the accelerator, the engine RPMs rise, but the vehicle does not move. The vehicle is in its normal driving mode when this occurs. This has happened while I was attempting to accelerate into moving traffic, leaving my vehicle stopped in the path of ap... Read more

Incident date: Sep 1, 2026

While driving the vehicle and stopped at a red light or stop sign, the vehicle failed to accelerate when pressing the gas pedal. I pulled to the curb and turn off the car. After I start the car again, it will work fine. The vehicle has failed to accelerate several random times while driving and stopped at a light or stop sign causing a hazardous situation. The last time it occurred was on Septembe... Read more

Incident date: Aug 10, 2026

I am submitting a safety complaint regarding a recurring, unresolved electrical defect in my 2020 Hyundai Sonata SEL. The vehicle fails to recognize when the ignition is switched off, leaving core vehicle systems active and causing severe parasitic battery drain that leaves the car immobilized. Description of the Problem: False "On" Status: After parking, turning off the engine, and exitin... Read more

Incident date: Aug 19, 2026

At 57,000 miles the dealership says the transmission must be replaced. Toyota refused to replace it under warranty because they stated it wasn't serviced at Toyota consistently. There isnt a service for the transmission under 100k miles. This is a known issue with this transmission and they act oblivious to this issue.

Incident date: Feb 19, 2026

unable to use hybrid feature to its full extend.

Incident date: Jun 15, 2026

The contact owns a 2014 Ford Focus. The contact stated that while driving approximately 30 MPH and coming to a stop, the vehicle unexpectedly stalled, and the transmission was slipping with the message “Transmission Overheated - Stop Vehicle” displayed. There was an abnormal odor coming from the vehicle while stopped. The contact stated that the vehicle was restarted, shifted to neutral, and r... Read more

Incident date: Jun 25, 2026

The car suddenly started shaking and making a weird noise and it turns out the transmission went out. I know I’m not the only one with this issue.

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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