Consumer Safety Complaints

Incident date: Feb 27, 2026

The rear passenger door actuators have both failed. The rear hatch will not unlock using the touch button. We just received notice that our transmission/transfer case needs replacing. $13K for this.

Incident date: Mar 3, 2026

My 2020 Toyota Highlander experiences transmission jerking and hesitation during low speed acceleration. The issue was first reported to the dealership while under warranty but was not diagnosed. The vehicle now requires transmission replacement 7k miles over the warranty despite the issue being reported during the warranty. Toyota has refused a repair under warranty and has violated their terms... Read more

Incident date: Mar 16, 2026

1. The transmission warning symptoms first appeared on March 9, including a transmission warning light, delayed gear engagement, slipping gears, and loud mechanical noise. 2.5-liter turbo engine use an 8-speed dual-clutch transmission (DCT). It has been in McGrath City Hyundai since March 10 for inspecton. 2. We were not harmed, but were very concerned about the safety of the car. 3. We only tried... Read more

Incident date: Jan 1, 2026

This concerns my 2025 Subaru Outback Touring XT- with a turbo charges engine and standardd CVT transmission. When I get to street speed and brake to slow down, as the car slows and the tach decreases to 1000 rpm +/- a bit, the car shows an obvious power surge that can be felt through the accelerator and brake pedal and can be clearly seen on the tach as a jump to about 1100 rpm + . I had the fi... Read more

Incident date: Mar 16, 2025

The contact owns a 2019 Jeep Cherokee. The contact stated that while operating the vehicle, there was a mechanical clunking sound coming from the rear of the vehicle, and the 4WD failed to engage as needed. The message "Service 4WD" was displayed. The vehicle was taken to the local mechanic to be diagnosed, and it was determined that the PTU needed to be replaced. The vehicle was not yet repaired.... Read more

Incident date: Mar 5, 2026

Check engine light with rough shifting and vehicle wouldn’t go in reverse. For safety reasons we had the vehicle towed to our local Chevy Dealership. Transmission needed a valve body rebuild. This is a known issue with this transmission but our VIN wasn’t under that recall.

Incident date: Sep 1, 2025

Vehicle keeps entering limp mode when driving. Complete loss of power car cannot move and is left stranded. Vehicle has been at the dealership diagnosed and repaired over 4 times but the problem still remains. Dealer states there is no rat or electrical damage, battery was replaced and software updated but the car keeps losing all power and needs tows constantly.

Incident date: Mar 16, 2026

While driving the car is unable to switch gears from D to L gear and has no power to accerlerate up hill.

Incident date: Mar 12, 2026

The issue appears to involve the electric oil pump and related components. My 2021 Kia Sorento had a recall for the electric oil pump that was marked “completed” in January 2023; however, the dealership only performed a software update and did not replace any mechanical components because no fault code was present at that time. Beginning around October 2025, the vehicle started experiencing dr... Read more

Incident date: Feb 10, 2026

Transmission began making high pitch whining sound with hard shifting to second gear. Within one year the transmission completely went out and was stuck in third gear.

Incident date: Jan 7, 2026

The contact owns a 2025 Ram 3500. The contact stated that while driving approximately 60 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed, and determined that several repairs were needed, and there was an issue with the battery. The dealer replaced two batteries, but the failure persisted. The vehicle was taken back ... Read more

Incident date: Mar 11, 2026

My car only has 65k miles on it and the rear differential failed and needs to be replaced. I am seeing this posted online by many Mazda CX-5 owners well under the mileage this typically happenes but out of the warranty period. Mazda should start a recall or compensate owners for this. its never been in an accident simply a commuter car used around town

Incident date: Feb 26, 2026

Mileage: 90,406 2015 Cadillac Escalade Engine: 6.2L V8 EcoTec3 has experienced lifter and camshaft failure, and the vehicle is now stalling while driving, creating a serious safety risk. I transport my disabled child daily, and the stalls are unpredictable, putting us and other drivers at risk. This issue is consistent with the pending class action Harrison v. General Motors LLC, which alleges ... Read more

Incident date: Mar 16, 2026

My coolant control valve has failed, the dealership is saying the radiator is now leaking at a weld. They said this is a know issue, but are refusing to repair it. It is caused by the know failing ccv, causing the radiator to overheat.

Incident date: Feb 24, 2026

Transmission stopped working. It completely disengaged and i was unable to move the vehicle in the middle of an intersection. This created a potentially fatal breakdown.

Incident date: Mar 13, 2026

While driving my 2022 GMC Yukon with approximately 150,000 miles, the engine suddenly began running rough and I immediately pulled over. The vehicle had to be towed to the dealership. The dealer diagnosed a collapsed lifter and camshaft damage and recommended full engine replacement at a cost of about $9,450. The vehicle had no prior engine issues and most miles are highway miles. Sudden engine fa... Read more

Incident date: Mar 2, 2026

The component that is failing in my vehicle is the engine, specifically the 1.5L EcoBoost engine short block, which is experiencing coolant intrusion into the cylinders. This defect causes misfires, rough running, loss of coolant without visible leaks, and can lead to catastrophic engine failure. The car and all its components are available for inspection upon request. My safety, my child's safet... Read more

Incident date: Mar 16, 2026

My 2024 Chevrolet Silverado 2500HD Bison ZR2 (VIN [XXX] ) suddenly lost all power steering, acceleration, and propulsion while driving my children to school at approximately 8:00 AM on March 16, 2026. The truck came to a complete stop with no warning lights or prior indication. This matches the exact ‘critical issue with the engine and transmission system’ alert I received from OnStar Advanced... Read more

Incident date: Mar 8, 2026

While driving on the highway I received a “SERV 4WD” light and also a traction control unavailable light. Other than that that the car appeared to drive normally other than I could feel the car gears “catching” at starts when I pressed the accelerator. I took the car to the certified dealer and they said it was a transfer case failure and was unsafe to drive as it could have caused the whe... Read more

Incident date: Mar 10, 2026

Vehicle went from 70 mph to 1st gear without driver. Pulled over restarted vehicle ran fine. Did it again. I have been told it is the lead frame assem ly and transmission sensor. Ford did not recall my year but dud a customer satisfaction. My vehicle exceeds 10 years. If this had been a recall they would fix it. Very dangerous when this happens.

Incident date: Feb 28, 2026

The contact owns a 2020 Acura MDX. The contact stated that while attempting to leave a parking lot, the contact was unable to shift the vehicle to drive (D). The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The conta... Read more

Incident date: Mar 16, 2026

Here is a quick description of the issue from our Volkswagon of Huntington service report. We have had this ongoing issue for a few months now. the check engine light will come on. We get it checked, we replace a sensor, and all is good for a day or week. Then we do it again, replacing a different sensor. Now the dealer is saying the oil separator is leaking and requires repairs starting at $... Read more

Incident date: Mar 10, 2026

The vehicle’s 10-speed automatic transmission is experiencing severe, erratic, and life-threatening failures at highway speeds. Erratic Shifting & Sudden Downshifts: While traveling at approximately 60 MPH, the transmission unexpectedly downshifts from 10th gear directly to 1st gear without warning. This causes violent deceleration and risks immediate rear-wheel lockup. The vehicle also cycles r... Read more

Incident date: Mar 11, 2026

The vehicle has no power going up hills or accelerating and just stops and doesn't move. To get the car to move again you have to turn the car off and back on. Even if you put the car in L it can still just go back in regular drive on its own an cut out with no acceleration.

Incident date: Mar 14, 2026

Transmission Control Valve Body (Recall #N242454440) Your truck is part of the massive recall issued late last year (expanded in February 2026) regarding the 10-speed Allison transmission. The Problem: Internal wear in the valve body causes a drop in pressure, which can cause the rear wheels to lock up suddenly while you're driving. Multiple occurrences. It has been taken to the shop for t... Read more

Incident date: Nov 28, 2025

Description of Defect: My 2020 Kia Telluride experienced catastrophic engine failure and excessive oil consumption, which is a known issue for this model year (to the point that I had to sell it just 1 year after I bought it). The vehicle consumes oil at an alarming rate without any dashboard warning lights, or low oil pressure indicators, leading to sudden loss of engine power and potential stall... Read more

Incident date: Jan 15, 2026

The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 40 MPH, the transmission shifted improperly and became stuck in third gear. The vehicle went into “Service Mode” and the powertrain warning light illuminated. The contact stated that the speedometer became inoperable and remained at zero. The vehicle was pulled over to the side of the road and remained stuc... Read more

Incident date: Jan 14, 2026

Loss of power pulling onto a major highway -- luckily I was able to pull off onto a side street but had I not I could have been rear ended. Vehicle has been at Athens Ford since January 15th -- Ford states on their recall notification that parts are readily available -- they are not. I have been waiting for 2 months to get my vehicle back and have no resolution in sight. Dealer states they have n... Read more

Incident date: Oct 1, 2025

The vehicle has been unable to charge at a lvl3 charger due to safety recall 25V-655 meaning I am no longer able to use this car as a daily commuter for my purpose.

Incident date: Jan 5, 2026

I own a 2023 Ram 2500 equipped with the 6.7L Cummins diesel and 68RFE automatic transmission. The vehicle has experienced ongoing transmission malfunction issues including extremely harsh shifting, intermittent RPM flare during gear changes, delayed engagement, and sudden lurching during acceleration and deceleration. The issue occurs most commonly during low-speed acceleration and normal driving... Read more

Incident date: Dec 20, 2002

The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older vehicles that I maintain to almost new standards. I am honestly more nervous about driving this car ... Read more

Incident date: Mar 10, 2026

I was pulling out of my driveway when I noticed that my mailbox was blown open from a recent storm. I stopped and put it in reverse (well tried to) but the vehicle would not shift. Quickly I continued to drive to make a u-turn instead and at that point my vehicle would not drive normally. The rpms would not go up despite pressing the gas and the engine was reving very high.gm dealer said $700 to p... Read more

Incident date: Nov 15, 2024

I was driving south on interstate 15 freeway I was on the 3 lane in the middle of the road I was driving around 65-70 mph when my 1500 Silverado 2016 loose engine power and started to slow down I couldn’t get out fast enough and I almost got hit by three cars because I was driving so slow I pulled over emergency lines and the truck didn’t even start

Incident date: Mar 15, 2026

The systems that failed included the shifter, which causes the car to lock so that it cannot shift out of park . This is most likely due to a shifter assembly and/or sensor malfunction. Several months prior to this event occurring (i.e., the car would not start, despite a new battery and consistent scheduled maintenance), this operator of the vehicle complained to the dealership that the car start... Read more

Incident date: Dec 31, 2025

1 Vehicle fails to start x 6 , dealer unable to fix, falsely identified 2 documented DTCs P31C507 specifically indicates a "possible condition with your Vehicle Control Unit (VCU) / Low DC-DC Converter (LDC)" dealer stated as charger problem when this is often associated with thousands of ICCU problems in this vehicle 2 many ADAS cruise control faults. A vehicle slows and, once stopped, at freeway... Read more

Incident date: Feb 16, 2026

Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple serious problems with the van. The main issue is that exhaust smoke and/or crankcase gases enter the ... Read more

Incident date: Feb 1, 2024

Purchased car from a dealer in 2024 with 40k plus miles. Did not notice upon purchasing, but since to 64,750 miles the transmission regularly shifts with harsh,shuddering , or jerking instances. We have not reported this but it is concerning, that it may cause a permanent failure to the transmission. Hoped it had a recall, but no, not for that! Have seen plenty of complaints about this problem, a... Read more

Incident date: Mar 15, 2026

The engine starts shaking, smell of gas car than stops while driving, could caused an accident and severely injured someone on the freeway. This is a major safety issue after further researching this particular issue MB of Canada issue a warranty letter extension for this particular but nothing for US.

Incident date: Dec 15, 2025

My wife was driving here Highlander at freeway speeds when the vehicle started slowing and would not respond to the throttle. No warnings lights. It would drive but not accelerate to any reasonable speed. She pulled off the freeway and found a parking lot to test, restart car, etc. Again, no warning lights. Once in park, the vehicle would not shift into gear but only revved. The vehicle could n... Read more

Incident date: Mar 13, 2026

I just survived a terrifying incident that proves the current GM 6.2L (L87) engine "recall fix" is a dangerous myth. Living with the "Ticking Time Bomb" I bought my 2023 GMC Yukon AT4 brand new, but for the last two years, I haven't truly "owned" it—it has owned me. Every long-distance trip with my family was filled with anxiety. I constantly worried that I’d be the next one stranded on the ... Read more

Incident date: Mar 1, 2026

The steering control power steering locked up while driving

Crash

Incident date: Jun 15, 2025

Engine failure due to connecting rod bearing manufacturing defect (NHTSA PE25008). Component: engine; available for inspection upon request (replaced; documentation available). WARNING SYMPTOMS: At 94,000 miles during routine maintenance while under warranty, I reported engine knocking to the dealer. The advisor dismissed it as "normal valve noise" and did not document the complaint. Knocking pro... Read more

Incident date: Dec 31, 1969

Received recall 25S82 rear axle half-shaft and hub assembly replacement in August of 2025. Dealer confirmed in September 2025, both right and left components need replaced. I was told parts are on order. I check on the recall parts each month and told various stories. For instance. 1. Only one OEM manufacturer of these recall parts 2. Only large dealerships are getting them. 3. First come first s... Read more

Incident date: Feb 9, 2026

Driving around a winding turn incline , tacoma hesitated at 40 mph while going down incline. Tacoma rpms fluctuates at 40 mph as if the engine is having difficulty accelerating. You can hear the engine stalling or shuttering to catch up to speed. This is occurred driving at a steady 40mph. The Tacoma seems to be stalling out at a certain speed limit and rpm at 40 mph. It only has this symptom at 4... Read more

Incident date: Mar 14, 2026

A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance ... Read more

Fire

Incident date: Nov 7, 2025

Service 4 WD warning light is on. Vehicle will not engage 4wd.

Incident date: Feb 22, 2026

I own a Ram 1500 Big Horn that has repeatedly shut off while driving and entered limp mode, causing sudden loss of power and engine shaking. This has occurred both while driving and while stopped at intersections, creating a serious safety hazard in traffic. The vehicle has been taken to the dealership more than nine times for the same issue, but they initially claimed they could not diagnose the ... Read more

Incident date: Mar 13, 2026

My vehicle was performing as expected, but there was a smell of burning oil or rubber. When I took the car into the dealership the found that the transmission was slipping and the transfer box was failing. In the video they sent of the initial inspection there is obvious brown sludge leaking from the transmission. I was told that a complete transmission and transfer case was required.

Incident date: Feb 26, 2026

RAM's 2023 recall addressed the engine shutdown problem in 131,700 of its half-ton 1500 RAM trucks equipped with the 5.7-liter Hemi eTorque mild hybrid engine. RAM said 1,500 5.7-liter eTorque models built between June 3, 2020, and September 12, 2021, had faulty software and needed a powertrain control module calibration update to fix the problem. Consumer complaints also exist that the RAM eTorqu... Read more

Incident date: Mar 16, 2023

The vehicle had safety and mechanical problems shortly after purchase, even with low mileage. The issues included warning lights, abnormal noises, repeated mechanical failures, and poor performance that affected the safe operation of the vehicle. These problems started early and continued over time despite repairs and maintenance. Before the incident, the vehicle showed signs of malfunction, incl... Read more

Crash