Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 2010 CHEVROLET AVEO 5LT. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE TRANSMISSION HAD LOST COMMUNICATION WITH THE VEHICLE, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE, THE VEH... Read more
Incident date: Dec 10, 2010
TRANSMISSION FAILURE REQUIRING COMPLETE REPLACEMENT OF TRANSMISSION (NO REBUILD), RADIATOR AND TRANSMISSION COOLER. *TR
FORD
EXPLORER SPORT
(2001) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 14, 2010
Incident date: Dec 14, 2010
2001 FORD EXPLORER SPORT. O/D OFF LIGHT BEGINS FLASHING, FEELING LOSS OF POWER AND HARD SHIFTING, ESPECIALLY WHEN TRYING TO GO FROM A COMPLETE STOP. TURN OFF VEHICLE, THEN RESTART PROBLEM GOES AWAY. THIS HAPPENS RANDOMLY, BUT MORE OFTEN IN COLD WEATHER. NOTHING COMING UP ON DIAGNOSTIC. *TR
Incident date: Jun 5, 2010
AUTOMATIC TRANSMISSION FAILED IN JUNE 2010 AT 8 YEARS AND 140,000 MILES. TRANSMISSION BECAME DIFFICULT TO IMPOSSIBLE TO SHIFT INTO OR OUT OF 2 AND/OR 3RD GEAR. TRANSMISSION STARTED TO BUCK, VIBRATE AND GRIND. DRIVING BECAME INCREASINGLY DIFFICULT IF NOT IMPOSSIBLE. WENT ON FOR A COUPLE OF DAYS BEFORE TOOK IT TO THE DEALER. DEALER REPORTED THAT TRANSMISSION HAD FAILED DUE TO TORQUE CONVERTER. R... Read more
Incident date: Apr 15, 2010
2006 ACURA MDX WITH 34000 MILES, START TO HAVE INTERMITTENT TRANSMISSION "SHUDDER" AROUND 40MPH, BRING TO THOMAS ACURA DEALER TO CHECK FOR TWO TIMES AND WAS TOLD TO CHANGE THE CONVERTER BECAUSE OF "NORMAL"STRESS OF THE TRANSMISSION. IN ADDITION, DEALER SUGGEST TO CHANGE TRANSMISSION OIL BUT I JUST DID IT 6 MONTHS AGO. *TR
Incident date: Aug 23, 2007
SITUATION: THE G6 WAS ON CRUISE CONTROL AT ABOUT 50 MPH, THE ROAD WAS IN VERMONT HILLS/MOUNTAINS, THE WEATHER WAS RAINING -- FROM LIGHT TO AN INCREASING INTENSITY. THE WIPERS WERE TURNED ON TO THE LOW PULSE SETTING, AND AS THE RAIN INTENSITY INCREASED THE PULSE FREQUENCY WAS INCREASED ONE STEP AT A TIME. WHEN THE PULSE WAS AT ITS FASTEST, AND THE G6 WAS PROCEEDING UP AN INCLINE AND THE CRUISE LO... Read more
Incident date: Oct 30, 2010
THIS IS AN UPDATE TO COMPLAINT 10280929 FOR A 2008 BUICK ENCLAVE AWD AFTER FUEL EFFICIENCY REACHING AN ALL-TIME HIGH OF 17MPG COMBINE HWY&CITY, WITHIN WEEKS IT BEGAN DROPPING AND SETTLED BETWEEN 14-15 MPG. WATER LEAKS THAT BEGAN DUMPING CUP FULL OF WATER ON OCCUPANTS LAST YEAR FIXED. MORE DEFINITE HESITATION BETWEEN GEARS CONTINUES, AS WELL AS MOMENTARY LAPSES IN POWER RELATIONSHIP BETWEEN PEDA... Read more
Incident date: Sep 16, 2010
IN SUMMER, COROLLA EXPERIENCE HARSH SHIFTING AND INDICATOR LIGHT CAME ON. ECM REPLACED IN JULY - APPROX ONE MONTH BEFORE RECALL OCCURRED. AT THE TIME OF CORRECTION, CAR WAS AT NEARLY 91,000 MILES - RESEARCH ECM ISSUES ONLINE, CONTACTED TOYOTA AND THEY STATED SINCE IT WAS OUT OF WARRANTY THEY HAD NO OBLIGATION TO COVER ECM REPAIR. RECALL RELEASED WITHIN ONE MONTH OF ECM REPAIR. LESS THAN 60 DAYS LA... Read more
Incident date: Dec 12, 2010
12/12/2010--THE TRANSMISSION IS SLIPPING AS I LEFT MY GRANDSON BIRTHDAY ,I BOUGHT THE CAR LAST MONTH IT ONLY HAS 19,800 MILES ON IT. *TR
CHEVROLET
SILVERADO 2500
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 13, 2010
Incident date: Dec 2, 2010
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT STATED THAT THE TRANSMISSION OIL COOLER FAILED, CAUSING THE VEHICLE TO LOOSE TRANSMISSION FLUID. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THAT THE TRANSMISSION OIL LINE COOLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A RESPONSE... Read more
Incident date: Dec 1, 2010
2004 FORD FREESTAR TRANSMISSION DIED AT 48,100 MILES. I WAS DRIVING AND ALL OF A SUDDEN THERE WAS A LOSS OF MOTIVE POWER. THE ENGINE WAS RUNNING WITH ABSOLUTELY NO ACCELERATION. I ALMOST GOT HIT BY A CAR BECAUSE THE MINI VAN STOP MOVING AT AN INTERSECTION. HAD THE 2004 FORD FREESTAR CHECKED AND THERE WAS WATER IN THE TRANSMISSION. NO RAIN, NO FLOOD. ONLY VERY COLD WEATHER. $4000 TO FIX AND E... Read more
Incident date: Dec 11, 2010
SECOND 2001 HONDA ODYSSEY TRANSMISSION FAILURE. 1) DRIVING TO PICK UP HUSBAND AT DENVER AIRPORT. NO UNUSUAL DRIVING SITUATIONS. 2) 1ST TRANSMISSION FAILED AT 120000 MILES; REBUILT TRANSMISSION FAILED AT 168000 MILES. 3) REPLACED FIRST TRANSMISSION WITH REBUILT ONE. HONDA KNOWS THAT THE ODYSSEY TRANSMISSION FAILS. THEY ARE ASKING FOR $5000 TO REPLACE IT. WE CANNOT BUY A NEW TRANSMISSION;... Read more
TOYOTA
HIGHLANDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 13, 2010
Incident date: Oct 20, 2010
MY 2005 TOYOTA HIGHLANDER DEVELOPED A LEAK FROM THE TRANSFER CASE, WHICH HAS THE POTENTIAL TO CAUSE A COMPLETE LOSS OF TRANSMISSION FLUID AS WELL AS LOSS OF STEERING CONTROL. THERE ARE DOCUMENTED ACCIDENTS WHICH HAVE OCCURRED AS A RESULT OF THIS PROBLEM. THIS REPAIR WOULD NORMALLY BE COVERED BY A 5 YEAR/60,000 MILE POWER TRAIN WARRANTY HOWEVER THE LEAK WAS DISCOVERED A FEW MONTHS AFTER THE 5 YE... Read more
Incident date: Nov 22, 2010
TL*THE CONTACT OWNS A 1988 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE CLIP FROM THE THROTTLE BODY FRACTURED AND ACCELERATED THE VEHICLE TO 80 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE THROTTLE BODY CLIP. THE VEHICLE WAS REPAIRED. ... Read more
Incident date: Oct 24, 2010
ON OCT 24, 2010 WHILE DRIVING APPROXIMATELY 75-80 MPH (LEFT LANE) OF A MAJOR FREEWAY, TACHOMETER REVVED TO 4,000 RPM AND STUCK THERE. VEHICLE RPM'S WOULD NOT GO UP OR DOWN AND TRANSMISSION APPEARED TO BE SLIPPING IN 6TH GEAR. THIS INCIDENT OCCURRED AT 27,522 MILES. MANAGED TO GET CAR TO SIDE OF ROAD, WHERE RPM'S RETURNED TO NORMAL FOR IDLING CONDITION. AT THIS POINT, THE LITTLE "WRENCH" LIGHT APPE... Read more
Incident date: Dec 1, 2010
TL*THE CONTACT OWNS A 2005 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD REV WHEN ACCELERATED BUT WOULD NOT MOVE FORWARD. THE CONTACT WAS ABLE TO RESTART BY SHUTTING THE VEHICLE OFF AND ON AGAIN. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS... Read more
Incident date: Dec 11, 2010
I OWN A 2011 HYUNDAI SONATA SE. 11000 MILES. ON DECEMBER 11,2010 WHILE ON I-16 IN SAVANNAH, GEORGIA, I WAS DRIVING MY SONATA AND IT FELT LIKE MY FRONT END BOTTOMED OUT. RPMS REVVED UP AND STAYED AT 5000 AND I WAS ONLY TRAVELING AT 65MPH. IT WAS LIKE I WAS STUCK IN 2ND GEAR. GEARS WOULDN'T SHIFT UP OR DOWN. THIS WENT ON FOR 10 MILES. WHEN I SLOWED AND ACCELERATED IT WAS VERY HESITANT. I ST... Read more
Incident date: Dec 8, 2010
2002 ACURA MDX - TRANSMISSION NOISE. PURCHASED VEHICLE NEW FROM ACURA DEALERSHIP IN 2002. MAINTAINED RELIGIOUSLY AS PER MANUFACTURES SPECIFICATIONS. BROUGHT VEHICLE TO DEALERSHIP AFTER HEARING NOISE IN TRANSMISSION BETWEEN 20-30MPH. VEHICLE MILEAGE: 88,512. DEALERSHIP REPORTED INTERNAL TRANSMISSION FAILURE - TRANSMISSION NEEDS TO BE REPLACED. ESTIMATED COST: $4738. AFTER RECEIVING NEWS, ... Read more
Incident date: Jul 1, 2010
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD MAKE A VIOLENT JERK WHEN ACCELERATING AND DECELERATING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS ALSO A FAILURE WITH THE BRAKES. THE CONTACT NOTICED THE ABS LIGHT ILLUMINA... Read more
Incident date: Nov 26, 2010
ON THE DAY AFTER THANKSGIVING, KNOWN AS BLACK FRIDAY MY GRANDDAUGHTER AN I GOT INTO MY 2006 PONTIAC G6, AND I WAS UNABLE TO STEER MY VEHICLE. THE POWER STEERING HAD LOCKED UP. I WAS UNABLE TO MANEUVER THE VEHICLE. GM SENT ME A NOTICE IN THE MAIL 4 MONTHS PRIOR TO THIS HAPPENING. THE LETTER STATED THAT IF I DID NOT HAVE A PROBLEM DO NOT TAKE MY VEHICLE TO THE DEALER, FOUR MONTHS LATER I EXPERIENC... Read more
Incident date: Oct 15, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA CAMRY. WHILE THE VEHICLE WAS STOPPED IN DRIVE, THE VEHICLE ROLLED BACKWARD AND STALLED. THE FAILURE OCCURRED EVERYTIME THE VEHICLE WAS IDLING IN DRIVE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 15,000.
VOLKSWAGEN
JETTA
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 13, 2010
Incident date: Nov 22, 2010
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THEN HE NOTICED THAT THE GEAR SHIFTS WOULD CHANGE WITHOUT WARNING. THE DEALER WAS NOTIFIED WHO INFORMED THE CONTACT THAT THE TRANSMISSION SOLENOID VALVE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE TRANSMISSION SOLENOID VALVE WAS REPLACED BY A PRIVATE MECHANIC... Read more
Incident date: Nov 20, 2010
I HAVE A 2001 ACURA MDX AND I EXPERIENCED SOME SAFETY ISSUE ON HIGHWAY A FEW WEEKS AGO. THE TRANSMISSION HAD SKIP/SLIP PROBLEM WHILE I WAS DRIVING UPHILL ON I-680. ALL OF A SUDDEN, THE CAR TRANSMISSION COULDN'T SWITCH GEAR AND CAUSED ME ALMOST CRASHED INTO ANOTHER CAR. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT ALL ACURA MDX 2001-2003 HAVE TRANSMISSION PROBLEM EVEN THEY DID RECALL. BUT... Read more
VOLKSWAGEN
CC
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 13, 2010
Incident date: Jan 20, 2010
HESITATION AND JUTTERING, VIBRATION, SURGING WHEN ACCELERATING AFTER A STOP. THERE IS NO RHYME OR REASON TO WHEN THE CAR IS GOING TO ACT UP AND NOT ACCELERATE AS IT IS SUPPOSED TO. ESPECIALLY DANGEROUS WHILE IN TRAFFIC OR AT AN INTERSECTION.THE CAR DOES NOT SHIFT GEARS SMOOTHLY, IT IS A CONSTANT JERKING WHILE DRIVING. THE CARS ALSO ROLLS UP TO 6" WHEN YOU PUT IT IN PARK EVEN WHEN ON A FLAT LEVE... Read more
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 13, 2010
Incident date: Jun 20, 2010
VW BEETLE 2003, 98,000 MILES, STARTED SHIFTING HARD ABOUT 6 MONTHS AGO; JERKS WHILE SHIFTING BETWEEN FIRST AND SECOND, SECOND AND THIRD, AND 4TH TO 3RD TO 2ND TO 1ST; CALLED VW AFTER I RECEIVED THE WARRANTY EXTENSION - TRANSMISSION VALVE BODY LETTER (DEC 11, 2010) BUT THEY ARE UNWILLING TO COVER THE COST (5 MONTHS TOO OLD); THEY'VE ADMITTED THE PROBLEM BUT REFUSE TO FIX IT. *TR
Incident date: Nov 26, 2010
ORIGINAL OWNER OF A 2000 HONDA ODYSSEY LX MINIVAN - AUTOMATIC TRANSMISSION FAILURE AT 105,366 MILES. HONDA MOTOR CORPORATE REFUSES TO PROVIDE ANY REIMBURSEMENT TOWARDS A REBUILT TRANSMISSION. A WELL MAINTAINED VEHICLE'S TRANSMISSION SHOULD LAST MUCH LONGER THAN 105,366 MILES. *TR
CHEVROLET
SILVERADO 2500
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 13, 2010
Incident date: Dec 12, 2010
TRANSMISSION COOLANT LINE LEAKING. *TR
Incident date: Oct 1, 2010
JAGUAR 2010 XF. BOUGHT THE CAR IN EARLY OCT, 2009. IN OCTOBER AND NOVEMBER OF THIS YEAR THERE WERE 3 OCCURRENCES WHEREBY THE CAR 'S TRANSMISSION FAILED TO GO INTO NEUTRAL AFTER THE BRAKES WERE APPLIED TO COME TO A STOP. IN EACH INSTANCE THE STOPPING ACTION OCCURRED FOLLOWING A LOW SPEED TRAVEL : 1ST PARKING INTO A CHURCH PARKING SPACE, 2ND COMING TO A STOP IN BUMPER TO BUMPER TRAFFIC ON RTE 90 N... Read more
Incident date: Dec 6, 2010
WIFE WAS DRIVING THE 2005 FORD FREESTAR VAN AND CAME UP TO A STOP LIGHT. THE LIGHT TURNS GREEN SO SHE STEPPED ON THE GAS AND THE VAN MOVED FORWARD A FEW FEET AND THEN NOTHING. THANKFULLY SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD, WHERE SHE PUT IT IN PARK AND BACK INTO DRIVE AND THE VAN WOULD NOT MOVE. THE VAN MADE NO NOISE TO INDICATE ANYTHING WAS WRONG WITH THE TRANSMISSION. *TR
Incident date: Dec 1, 2010
2003 HONDA ODYSSEY TRANSMISSION FAILURE. *TR
Incident date: Sep 15, 2010
TRANSMISSION WOULD SOMETIMES SLIP WHAT FEELS LIKE NEUTRAL (NO POWER) WHILE IN DRIVE. OTHER TIMES TRANSMISSION WOULD STAY IN DRIVE AND WOULD NOT DOWN SHIFT AUTO OR MANUAL. FREQUENCY IS INCREASING. COST AT DEALER IS FINANCIALLY PROHIBITIVE AT THIS TIME. RESEARCH INDICATES PROBLEM IS COMMON TO THIS AND PRIOR YEAR MANUFACTURE. *TR
Incident date: Dec 12, 2010
OUR 2005 HONDA PILOT SHUDDERS! IT HAS GOTTEN WORSE OVER THE LAST SIX MONTHS AND WE ARE EXTREMELY CONCERNED ABOUT OUR SAFETY WHILE DRIVING. WE HAVE TAKEN THE PILOT TO THE HONDA DEALER AND ALSO TO OUR OWN PRIVATE MECHANIC AND NO ONE HAS BEEN ABLE TO HELP US. *TR
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 11, 2010
Incident date: Dec 11, 2010
AFTER WARMING UP, THE CAR'S TRANSMISSION JERKS VERY BADLY, AND RUNS WILDLY BEFORE SHIFTING. THE MILEAGE IS JUST 75K. IT IS REALLY DANGEROUS ESPECIALLY DRIVING ON THE HIGHWAY DUE TO THE HARD SHIFT. MANY OTHER OWNERS HAVE SIMILAR EXPERIENCE. VW MUST BE RESPONSIBLE FOR THIS HORRIBLE DEFECT. *TR
Incident date: Jun 1, 2010
2008 FORD EDGE HAS A SERIOUS SAFETY CONCERN THAT NEEDS TO BE ADDRESSED IMMEDIATELY. THE FORD DEALERSHIP AND FORD MOTOR CO. REFUSE ANY MORE REPAIR ATTEMPTS OF DEFECTIVE VEHICLE. WHILE DRIVING AT SPEEDS BETWEEN 40-65 MPH WITHOUT ANY WARNING OR SYMPTOM THE VEHICLE WILL SUDDENLY MAKE AN EXTREMELY LOUD BANG AND VIOLENT JERK OF THE ENTIRE VEHICLE AS IF BEING REAR ENDED. THIS OCCURS SO FAST AND QUICKLY T... Read more
Incident date: Dec 9, 2010
THE CAR WAS HAVING ELECTRICAL PROBLEMS, APPEAR RELATED TO INSTRUMENT CLUSTER FAILURE. I SCHEDULED WITH AUDI TO EVALUATE FAULTY GAS GAUGE AND RADIO STAYING ON AFTER KEY REMOVED. ANYHOW, BEFORE I COULD GET IT INTO AUDI, THE CAR WHILE DRIVING JERKED VIOLENTLY AND THEN WOULD NOT SHIFT GEARS. IT WAS LUCKY I WAS NOT GOING VERY FAST AS I WAS ON WINDY ROADS WITH CLIFFS. I COULD HAVE BEEN SERIOUSLY INJURED... Read more
Incident date: Dec 10, 2010
MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR YESTERDAY WITH OUR 10 YEAR OLD SON IN THE CAR. AT SPEEDS AROUND 35-45 MPH, SHE FELT SOME SHUDDERING AS IF THE TRANSMISSION WAS "SHIFTING IN AND OUT OF GEARS". SHE WAS ABLE TO MAINTAIN CONTROL WHILE DRIVING AND DROVE THE CAR HOME AND PARKED IT FEARING THAT DRIVING IT FURTHER WOULD RESULT IN LOSING CONTROL AND ENDING UP IN A POTENTIALLY FATAL MOTOR VEHICL... Read more
Incident date: Nov 5, 2010
THE VAN IS A 2004 MERCURY MONTEREY. I WAS DRIVING HOME FROM DROPPING A FRIEND OFF TO GET HIS SUV FROM THE SHOP. I WAS DRIVING HOME, AND HAD TO SLOW DOWN TO MAKE A LEFT TURN AT THE LIGHT. I TURNED AND WENT TO STEP ON THE GAS AND THERE WAS NOTHING. I THOUGHT AT FIRST I HAD SOMEHOW BUMPED IT INTO NEUTRAL. WHEN I LOOKED DOWN IT WAS IN DRIVE. I JUST MADE IT OVER THE TRAIN TRACKS WHEN IT CAME TO A STOP.... Read more
GMC
SIERRA 1500
(2001) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 11, 2010
Incident date: Mar 15, 2009
IT STARTED WITH THE FUEL GAUGE FLUCTUATING BETWEEN FULL AND EMPTY WITH A FULL TANK OF GAS AND THE ABS AND BRAKE LIGHT ON DASH LIGHTING UP FOR APPARENTLY NO REASON. THEN IT STARTED GIVING ME TROUBLE STARTING AND MAKING A WEIRD WHINING NOISE. I CHECKED ALL THE FLUID LEVELS AND FUSES, EVERYTHING WAS OK. I WAS AT THE CAMP(MIDDLE OF NOWHERE) AT NIGHT WHEN I NOTICED THAT THERE WERE SPARKS COMING FROM ... Read more
JEEP
COMMANDER 4X4
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 11, 2010
Incident date: Sep 24, 2010
I HAVE A 2007 JEEP COMMANDER. NOT THE LIMITED EDITION. IN THE 4 MONTHS THAT I HAVE OWNED IT, IT HAS STALLED WHILE DRIVING 3 TIMES RESULTING IN A NEW ESM, SUDDENLY LUNGED FORWARD, ON ITS OWN, WHILE STOPPED IN TRAFFIC, AND NOW STRANDED OUR FAMILY TWICE WITH NOT STARTING. THE FIRST TWO PROBLEMS ARE A SAFETY ISSUE AND SHOULD BE LOOKED INTO AND RECALLED IMMEDIATELY. STALLING WHILE DRIVING IS BEYOND... Read more
Incident date: Dec 2, 2010
2002 FORD EXPLORER TRANSMISSION JUMPED WHEN PUT IN REVERSE HIT A PARKED CAR. WHEN YOU SLOW DOWN IT SLIPS OUT OF GEAR AND WONT GO. I HAVE TRANSMISSION PROBLEMS WITH THE VEHICLE. IM SCARED THAT IT WILL FAIL AGAIN WHILE ON THE FREEWAY AND MY FAMILY AND I WILL BE HURT OR EVEN KILLED. ITS NOT SAFE TO DRIVE. *TR
Crash
Incident date: Dec 9, 2010
WHILE TRAVELING ON AN INTERSTATE, IT WAS NOTICED THAT RPM OF THE VEHICLE ROSE INSTANTLY ON ITS OWN. WHEN THE ACCELERATOR WAS DEPRESSED THERE WAS NO ACCELERATION. THE VEHICLE NO LONGER WAS ABLE TO ACCELERATE ON ITS OWN. THE NEXT EXIT TO A HIGHWAY WAS USED AS THE VEHICLE COASTED TO A STOP ON THE SIDE OF THE HIGHWAY. A NEARBY POLICEMAN ARRIVED AT THE SCENE TO ASSIST BY PUSHING MY VEHICLE TO A NEA... Read more
Incident date: Dec 3, 2010
ERRATIC SHIFTING, TRANSMISSION SLIPPAGE, JERKING VEHICLE, JUST MISSED A VEHICLE CRASH. THIS OCCURRED ONE TIME WITHOUT ANY NOTICE OR CHECK ENGINE LIGHT INDICATION. COMPLETE TRANSMISSION FAILURE, UNABLE TO MOVE THE VEHICLE. TRANSMISSION IS BEING REBUILT BY AN INDEPENDENT TRANSMISSION SPECIALIST. PLANETARY GEARS, SOLENOID, CLUTCHES, AND OTHER NUMEROUS PARTS. *TR
Incident date: Dec 1, 2010
2002 FORD WINDSTAR. CONSUMER STATES THAT WHEN THE VEHICLE WENT IN FOR INSPECTION FOR A RECALL THE CONSUMER WAS INFORMED THAT THE AXLE WAS CRACKED. *KB THE CONSUMER WAS INFORMED IT WOULD BE 3-4 MONTHS BEFORE THE VEHICLE IS RETURNED TO HIM. PRIOR TO THE AXLE FAILURE, THE TRANSMISSION HAD TO BE REPLACED AND THE REAR DOOR WOULD SPONTANEOUSLY OPEN. *JB
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 10, 2010
Incident date: Dec 8, 2010
VOLKSWAGEN, 2003 NEW BEETLE TRANSMISSION PROBLEM. *TR
Incident date: Dec 10, 2008
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT ALLOWED THE VEHICLE TO DECELERATE TO APPROXIMATELY 40 MPH BEFORE HE WAS ABLE TO ACCELERATE SUCCESSFULLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILUR... Read more
Incident date: Nov 1, 2010
TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN UNUSUAL CLICKING NOISE AND THE VEHICLE BECAME HESITANT TO ACCELERATE. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT TO REPLACE THE TRANSMISSION. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 58,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Incident date: Dec 8, 2010
AFTER COLD START AND NORMAL WARM UP, TRUCK LURCHED FORWARD AT A STOPLIGHT, THEN STALLED. HAPPENED SEVERAL TIMES OVER THE PREVIOUS MONTH, WITHOUT STALLING. IF I HAD BEEN IN A LEFT TURN LANE AT A TRAFFIC LIGHT, RESULTS COULD HAVE BEEN DEADLY. DEALERSHIP CORRECTION WAS A PCM FLASH SOFTWARE UPDATE, AT MY EXPENSE. THIS SHOULD BE A SAFETY ISSUE AND COVERED BY THE MANUFACTURER. THE TRUCK IS STILL UNDER P... Read more
Incident date: Dec 2, 2010
MY 2003 VOLVO S40 HAS BEEN DRIVEN FEWER THAN 70,000 MILES. ALL VOLVO RECOMMENDED SERVICE HAS BEEN PERFORMED BY CERTIFIED MECHANICS AND IS DOCUMENTED. MY VOLVO DEALER DETERMINED THAT THE TRANSMISSION HAD TO BE REPLACED. IT IS NOT AT ALL REASONABLE TO HAVE A CATASTROPHIC TRANSMISSION FAILURE AT ONLY 70, 000 MILES. I FEEL VOLVO SHOULD BE RESPONSIBLE FOR AT LEAST THE COST OF THE REPLACEMENT TRA... Read more
Incident date: Dec 7, 2010
2003 HONDA ODYSSEY TRANSMISSION FAILED WITHOUT NOTICE CAUSING SAFETY CONCERN AS I WAS DRIVING WITHOUT ANY ABILITY TO SPEED UP AND CONTROL. *TR
Incident date: Aug 2, 2009
MY TRANSMISSION MAKES A SHUTTER/VIBRATING NOISE WHEN ACCELERATING AT 25-50 MPH. *TR